gateway fpd2275w tft lcd monitor manual quotation

CHAPTER 1: Using Your Gateway Flat-Panel Monitor Connect other video sources (such as a DVD player, video camera, or receiver) to the appropriate video jacks on the back of the monitor. S-Video jack Composite video in jack • For basic video quality, connect your video device’s composite video in jack to the corresponding jack on the back of your monitor.

CHAPTER 1: Using Your Gateway Flat-Panel Monitor Slide the adjustable stand’s neck onto the base. Tighten the thumbscrew with your fingers (or a flat screwdriver) under the base to secure the neck into place. With the stand facing you, press the mounting bracket lever to the left and hold it, then remove the bracket from the stand.

Attach the bracket to the LCD panel using the four screws you removed previously. Slide the neck’s bracket slot onto the bracket’s mounting tab. Press the bracket lever to the right and hold it, then lower the neck into place and release the lever.

PIP video display to your Windows desktop, which makes it easier to access your computer programs while watching video. Swap—Switches the PIP image to the main image, and the main image to the PIP image. PIP Picture—Opens a menu where you can set the PIP brightness, contrast, saturation, and tint/hue. www.gateway.com...

CHAPTER 1: Using Your Gateway Flat-Panel Monitor OSD Menu Description Video Adjust menu Unless otherwise indicated, these settings apply only to SD (standard definition) video at 480i and below. Where “PC input” is indicated, the resolutions that apply are from 800 × 600 to 1680 × 1050.

CHAPTER 1: Using Your Gateway Flat-Panel Monitor Humidity Operating: 20~80% (non-condensing) Storage: 5~90% (non-condensing) Altitude Operating: 12,000 feet (3,658 m) Storage: 40,000 feet (12,192 m) Security Kensington lock slot...

Do not expose the monitor to rain or use near water. If the monitor does get exposed to moisture, unplug it and allow it to dry for 24 hours. Call Gateway Customer Care for advice on whether the monitor is safe to turn back on.

I am a victim also. I purchased a 21" Gateway Hi Def flat screen monitor 14 months ago and it just died. Calls to Gateway have been fruitless. I knew their hardware was junk when I bought it but at Best Buy it was the most affordable wide screen monitor they had so I took a chance. Bad move, now I"m out the $550 and are stuck using my old 15" CRT. (Which happens to be 8 years old and still kicking)

I agree with consumer. I purchased a gateway monitor FPD2185W and little more than a year it stop working. I called gateway and got comments "Sorry" "Take for repair" I called many shops and all suggested it was not worth repairing. I opened the monitor myself to repair power supply (circuit board). The LCD screen is a Samsung. I found many consumers on the Internet with same issue and also with the Flat TV screen. I suggest dont buy Gateway and if so purchase extended warranty with store. I will never buy Gateway again not even in action.

Ok Guys, Im with ALL of you here on this. I am a sys admin and one of my users came to me with there personal FPD2185W and asked me to look at it for them. They described it would intermittently show this problem for about a month and now the screen is dead (meaning the screen doesnt come on but the power light does) He asked me to deal with the warranty on it for him since he is a rich guy who pays people to do simple things like this for him :) Anyway SIMPLE lol sure about as simple as it was for Gateway to tell me he was S.O.L. or well it was out of warranty take to a repair shop. So i decided Id look at it for him "real quick" and see if I could fix it for him. After determining that the Monitor has a faulty "inverter / power supply" I started looking on the web for replacement parts..I did not find much of anything and he is very impatient so he decided that replacing it with a USED one off of Ebay for 249 shipped was good enough as hed likely get charged that to repair it.

If im right and this fixes it. Even with ZERO technical knowledge anyone who can turn a screwdriver can replace this part and LIKELy fix there monitor.

Turn on no picture.. LCD maybe comes on for a second. Worse as time goes on finally when you turn it on you get the BLUE light and it gets kinda DIM after a second of being on with nothing displaying on the LCD.

My brother and i both purshased 1 at the exact same time about 1 1/2 years ago.. his started having the same problem described about 2 weeks ago and now today i have the exact same problem... they need to fix this because im not rich and buying a 600 dollar monitor every 1.5 years just wont work.. hopefully you guys come up with a part to fix this

hey longfingaz or any others.. i took my monitor apart and found a brown spot around part P6KE10A.. removed it and it is black underneath where it was.. i looked and it is a 600 Watt Transient Voltage Suppressor.. not sure if that could be the problem but it was only visual defect i could see on the board you may want to see if yours is the same.. i was gonna order a replacement but nobody seems to have any in stock

My Gateway FPD1975W died after 13 months. Just the fade blue light come on. I call Gateway and they don"t repair it, even I will pay for. I found a little shop were I got it repair for less than $100, I don"t get it yet. I send my Acer Laptop twice for repair, once under warranty (hinge repair) and once I paid for repair (somebody drop water on it). Service was quick and effective. I never buy Gateway again.

I don"t have my monitor number here but we bought 4 of the Gateway flat screen monitors about 3 years ago for the office. One of them went out about 2 years in with the problem described here, it was still under warranty and Gateway replaced it straight away. Mine and a 3rd all went out within the last month. I realize it"s been 3 years but they should last longer than that.

Good thing we didn"t know how to dispose of the old (15 yr) monitors because we"re all back to using them, because ALL of them still work fine. They"re huge, but they"re fine.

My gateway FPD2185W monitor died yesterday afternoon. just a black screen with the blue glowing button but turning to the yellow sleep color right away.

We had 19" Flat Screen model# FPD1975W die on us today and we bought it in Oct 2006. Our monitor would flicker a gray color and finally would do nothing. The power button wouldn"t work, no blue, no yellow, no nothing. I"ll never buy another gateway! I was on the live chat help and for 10 minutes and they told to take it to a local repair since it was out of warranty.

It"s Christmas Day, at 12 noon my Gateway Hi Def flat screen monitor I purchased about a year and a half ago went dead. Merry Christmas to me. Same symptoms, would have to unplug then replug it in and then it would work fine. This went on for about a month. I checked drivers, cables, you name it. No problems anywhere. I make my living using this monitor and can"t afford a replacement now. So I"m back to using my old gateway ev910 for now. Count me in. My son just bought one of these in the last few months. I assume his will die too.

I had the DIM BLUE LED/DEAD SCREEN problem after about 7 months. Gateway support was good - they told me it sounded like a power supply problem and they shipped out a new monitor. My aunt"s monitor died recently - same problem - just out of warranty. Mine is now flickering and occasionally turning itself off. I am certain that it will be dead soon.

Add me to the list! Purchased the FPD2185W about a year and a half ago. Dead as described by others. Best Buy offers no help. Gateway simply says "it is out of warranty".

I work for a computer repair business in Grand Prairie, Tx. I just had a customer bring in one of the 21" Gateway monitors with the same problems that you all describe. Upon disassembling the monitor, I found that on the inverter board there were 4-5 bubbled up capacitors. Usually when this happens the capacitors need to be replaced. I ordered the new capacitors today ($0.85 each!) I"ll replace them tomorrow and post back the results. Past experiences this works to fix this type of problem for power supplies and motherboards. Post back if your interested in having us fix your monitor too. Or go to http://www.handsonrepair.com/ to contact me.

I would be interested to know if the capacitors work. I am comfortable enough to try this on my own - what the heck the monitor is dead anyway. Please let me know if it works.

Replacing the capacitors on the power board does fix this problem! Gateway (really Samsung) used very cheap capacitors when building the power board. I replaced them with Xicon 470uf 25v low ESR capacitors and now it works perfectly!

As I said before I work for Hands On Computer Repair. We will repair this problem with the Gateway monitors. Post back if you are interested or visit www.handsonrepair.com

I"m also a victim of the same problem with the Gateway 21 inch FPD2185W. Mine lasted about 18 months. I got absolutely nowhere with Gateway. They couldn"t even recommend a repair service. Fortunately, I found one that works on monitors - most don"t. The problem was with the 8 small capacitors (Part No. 002154)costing $1.25 each. I also had to pay the 1 hour labor charge of $90.00, but I"m up and running again. If there"s to be a lawsuit against Gateway, count me in.

I bought mine about 2 years and it died. Click. Nothing. So spread the word don"t let people get FPD2185 monitors or if you are feeling as angry as I am tell them to avoid Gateway products. So count me in when it comes lawsuit time.

(I popped my monitor apart and looked at it. I found eight SAMXon 470uf 25v taransistors. 2 had very smooth flat tops. 6 had a slightly bubbled top. I am wondering if these are the ones I need to change and how easy it is for me to do.)

I had three monitors do the exact same thing. Gateway was also completely useless. They would not even suggest a service depot that I could take them to. I openned up the unit and found the eight capacitors mentioned in the above post. I replaced them in all three monitors and they are all working like new again. Total cost, $4.90 in parts and about an hour of my time. It in not hard to do, and you do not need great soldering skills. Just take you time. I guess the only thing to learn from this is not to buy Gateway products again. As an aside, I bought a high end amplifier back in the early eighties. We had a flood here last year and it shorted out. Went to the manufacturer and he handed me all the parts I needed to fix it an NO CHARGE!! That is how you treat a customer. Thanks for letting me vent my anger at Gateway.

It was reassuring to see all your comments. I thought I was losing my mind. I too have the 21" Hi Def series FPD21....I tell you that I now know what Gateway means by the "Faroudja quality".

I now am a victim also. My year and a half old gateway FPD2185W monitor is dead. Same problem as everyone else. Its been trying to die for months and accomplished it today. What a rip by gateway. I will get behind a class action if one is started.

I"m in the market for my first LCD. It will have to be a highend one, because I"m into gaming, and my trusty 21" Sony CRT finally folded under the relentless pounding of gaming.

Great I thought, here"s a chance to check out an LCD and see just how important all the numbers are (ms rates, contrast ration, etc etc). At least I"d have a starting point to make comparisons with.

Same experience. After a few months, had to unplug the monitor for correct response, then the blue light constant and no response. Count me in on class-action.

I just had my second Gateway FPD2185W, 21 inch LCD monitor die in the past 18 months. Same blue light dimming with no picture and no controls. No cooperation from Gateway! I took the old one apart and replaced the eight capacitors on the power supply and it works for the first time in a year. I used 470uf35v capacitor from Radio Shack, their part number 722-1030. The voltage should not make a difference.....except probably longer life. A very easy project if you have a soldering iron and one hour to work. Other posting show the location, etc. Just make sure you replace them using the polarity positioned like the ones removed. A stripe on the Capacitor marks the polarity so you can"t go wrong. Cost $1.29 each. Now I"ll do the second monitor!

My monitor still works, but without the ability to turn off or use the menus. To turn the monitor off, I have to unplug it. I wonder if its related to the capacitor problem.

My FPD2185W was purchased in May of 2006 and just broke this month, for a total life span of 21 months. This is pathetic for a $636 monitor. I had been experiencing no wake-up after hibernate, but I had assumed it was due to my new Vista system. I had to unplug it and plug it back in to get the screen to come up. One day it just wouldn"t come back up at all. I noticed that the blue light fluctuated between off all the time and fluttering on and off quickly, but the screen is just black. I also noticed in the month before its death that I was unable to turn it off via the button.

Count me in for your suit. The extent of Gateway"s willingness to "work with me" was a 10% discount. I told them that was nowhere near enough to get me to risk more money on one of their monitors, so I got a 22" dell for less than half what the Gateway cost.

1) Replacing the capacitors for me was the simple part, even though I never soldered a circuit board before. The harder part is getting taking the monitor apart.

2) When you take the monitor case apart, don"t force anything. try pushing different areas of the place where they meet with a screwdriver tip, as it seems to be held together will little flexible locking clips...and possibly a little glue?

4) The screws are all small and vary only slightly. Keep an egg carton or series of cups to put the screws in as you take the thing apart, and make notes about where they go. My monitor works, but the screws are not where they should be

7) Don"t pull on the wires! There a numerous thin wires inside connected to multi-pin connectors. It is difficult to not put stress on these while detaching the monitor LCD from the electronics behind it.

count me in on that lawsuit. we also have a FPD2185W and have the same problem. ours started with hues of pink flashing on screen, really messed with the eyes. I did the GW chat, got new monitor, it did the same, chatted again, played with controls it always went back to pink hues again. then about a month ago the screen seems to not be getting a signal, I fiddled with it unplugged and replugged and it worked, the next day I had to unplug a couple times then the picture came in. We decided to not shut the computer down at night just restart it since on a restart there was no problem. Last night my cousin thought he was doing us a favor and shut it down. Now all we get is the flashing blue power button and the GateWay name and logo flashing on screen like it"s laughing at me ~:( I did the GW chat but my warranty was up in Feb 08 so I"m SOL, they did quote me prices for new GW monitors. Gosh I wish "Perry" could have heard me laugh, I did let him know that if it came to me buying another monitor it would not be from his company. So, when this lawsuit happens how can I give you personal Info? The email I used to register is a junk email account, the personal one is the same just take out the word "accounts" I sure would like to hear the news on this, please keep me up to date. Thanks, Greg n Theresa

Replace my monitor for the 3rd time 1st time the company i bought it from shiped asap knowing there was issues said new warrenty went into affect gateway says no

This issue should be presented to a law firm with the needed resources which specializes in such maters - obviously Gateway is trying to get away with selling expensive LCD monitors with defective capacitors and doing nothing about it.

I have a full set of FPD2185W defective caps on hand - they have been identified by the manufacturer as "defective" and yet Gateway refuses to do anything about it - unlike other manufacturers who were affected by this same problem (for example, motherboard manufacturers Soyo Group, Asus, Abit, MSI, DFI and Gigabyte among others).

When I confronted Gateway with this issue (it took a BBB complaint to do that) they stated that "they don"t actually make the monitor; therefore it is not their problem". I am sure any reasonable person would disagree with such a naive excuse :)

Since we work with semi-conductors on a daily basis, I have some relevant documentation (and pictures) to support the above - I hope we can generate enough interest in filing a class-action suit against Gateway - should be easy and relatively cheap to build the case, given the existing precedents.

I"ve got the same problem with my FPD2185W. for the last year, it has been ocassionally locking up where the screen is blank and the blue button on and unresponsive. Once every month or so. It would do that when taking the PC out of sleep mode, and the simple fix was to unplug it and plug it back in. In the last month, it has been doing this every day, and finally gave out. I popped the PSU out, and sure enough 5 of 8 capacitors are swollen. I will replace all 8. I will post back here when I am done. You guys have really encouraged me, and I am glad I found this site, otheriwse $600 worth Gateway crap would be in the garbage. Well, hopefully it will work like new.

I received a Dell 17" monitor as a gift about 4 years ago and that thing has been through everything. It"s been on very consistently, it"s been dropped, it"s had stuff spilled on it... everything.

I had my 2185w moniter for 20 months, seems like I am the most lucky on here. it lasts 20 months for me. the power button is on but nothing happens when you press it like very one else here. Now, I am back on my 17"CRT and lost 700$. GG. I ve seen that the monitor is died between 1 year to 2 years for most ppl here. however, gateway only offers 1 year warrenty. It is a trap and it is cheating.

Well, when it came down to it, I was either going to pay someone half what I paid for the monitor, new($250) or I was going to spend $10 to either get lucky and get it right, or end up with something even more trash than before. Now I can"t pay someone $500 to fix what I screwed up.

FPD2175W Same thing. Had my monitor now for about 24 months. Dim blur LCD, no picture. Count me in on the Lawsuit. I can be contacted at jddaggs@gmail.com for any additional info. that might help.

I too want something done about this. Mine died this morning finally after many problems of cutting on and off on its own in the past. I also went back to my bulky 15inch screen that is around 10 yrs old, which btw is still working unlike my almost 2 year old 21inch Widescreen $400.00 Gateway paperweight. I"m all for a lawsuit.

I purchased Gateway FPD2185W flat screen monitor from Best Buy one year ago. It died exactly I use it one year. When pluged in the power cord it has power light on but no signals. It is bad. I loose my money and trust Gateway.

Hey, I bought a FPD2185W monitor a couple years ago. Ive always had problems with it, from a red line appearing without reason to the monitor not turning on until i unplugged it and plugged it back in. Now it"s finally dead doing nothing but lighting the power button every time I plug it in.

I am in the same boat as all the other with the Gateway monitor. First started with turn on problems, then the flickering blue light, then no screen at all. After filing BBB complaint, they contacted me, could not offer ANY help, not even referal to authorized service center.

I have replaced all 8 caps, plus the caps on the inverter(?) board and now I can get the monitor (FPD2185W) turns on for about 1 second then goes black. The gateway logo does turn on fine where it didn"t before.

and it has stamped Lien Chang Co. on it. Sent email to them, no reply yet. I loved the monitor, now hate gateway. I am spreading the news to not purchase from them to everyone I know. Everyone should do the same. Too bad the company couldn"t have at least given or sold replacement parts on a component that is less than 2 years old!

Well slap me bald and call me Kojak!! It works! The hardest part was disassembling the monitor. I"ve done some amature soldering before but never on a circuit board. I watched the youtube video that germel posted and that helped. It was easy. Thanks germel for the tips! I went to Radio Shack for the 470uf35v capacitors. Thanks to cracker for the tip but I gotta correct you on the part numer. It"s 272-1030. I took pictures of the disassebling process. When I get a chance, I"ll put together a narative with pics and post it here.

I bought a FPD2275W, 22 inch wide screen LCD moitor about one year and 4 months ago. Same problem as most other people, no power, no blue light. I called Gateway and they said there was absolutely nothing they could do about it. What am I to do? For now, I"ll store it away and hope we get some sort of compensation in the future.

I own a gateway fpd2185w and there is the famous blue power light but no screen how wonderful jeez i love a 500$ little blue light anyone have any ideas on what the hell i am to do please e-mail me Dru@standtrueapparel.com

i own a gateway fpd2185w and the little blue power button works perfectly but theres nothing on the screen like it was not even turned on i am so glad i own a 500$ little blue light geez anyone have any fixes or help with this problem please feel free to e-mail me at Dru@standtrueapparel.com

My Gateway monitor has totally gone out. It kind of went out slowly - meaning for a couple of weeks it would go black and I could power off and power back on and it would come on for awhile. Now it"s completely dead. I"ve actually had it for about 18 months - guess I got more use out of it than most.

I have a FPC2185W that started acting up just after the warranty ended. It started with the menu logo staying on screen for up to 1 minute instead of going away after a few seconds. Then the screen started flickering on an off. I suspect that it is just like all the rest...faulty capacitors. I fought with Gateway to no avail.

Well I just became a victim to the monitor nightmare. I have 2 of these monitors a 21" FPD2185W and its little sister 19". I woke up this morning to the 19" looking like a strobe light. The screen is black but flashes light every 1 second. I had noticed the 21" doing the same as others have described having to unplug it every now and again. I"m sure my 21" wont last much longer. Please count me in on the lawsuit. Has anyone actually started what it takes to do this. I can be contacted at blubanshee@bellsouth.net and the people trying to buy the monitors for $50 dollars please don"t contact me I"m not interested in selling $1200 worth monitors for $100. Thanks and please keep me informed. We as consumers have to put a stop to company"s doing what they want.

I have just become a victim of this FPD2185W monitor black screen issue. I have two of these monitors and the older one is working just fine. I have had them for around 2 years. I took apart the monitor and the power inverter capacitors seem to be fine but the board where the DVI, VGA and ypbr connections are has a bulging capacitor I just can"t seem to find one to replace it. Count me in on the suit. bigalex77@gmail.com.

I just replaced the capacitor that was bulging from my monitor. Bought the capacitor from Digi-Key.com. When I first plugged in the monitor it was fine for a couple minutes then went black for a second and then back to normal. It did this a couple times then I noticed that some of the colors looked a little strange so I hit the input button and cycled back to where it was before(DVI) and now it is acting fine. Not sure if the cap needed to warm up thats why the monitor acted strange.

I got my monitor January 2007 and it went dead last month. I was really upset. I did call gateway but was told my warranty was only for one year and they couldn"t do anything about it. Please count me in on the lawsuit. I can be reached at mkachiever@gmail.com

I sent a complaint to the Better Business Bureau and was quickly called back from a gateway representative named Leslie. She said that she has not had many complaints come through her desk about this monitor. That they stand behind their product and are willing to help but I would have to pay for everything. Shipping alone to send would be between $70.00 and $100.00 from UPS. I would be willing to pay for an extended warranty because if it costs me around $80.00 to ship and whatever they charge to fix whats to say it does not break a month later. She said she can"t offer a warranty. I think if enough complaints where sent to the BBB bringing this up to her attention something could happen in our favor.

I am also a victim of gateway. I bought my monitor and used it for somthing like 4 months. left for Iraq for 15 months. Got home and it died 4 months later on me. so I only got 8 months of use out of it before it stoped working. Same blue like on the power button as everyone else. count me in for a lawsuit or whatever we can do to get this fixed.

I recently figured out how to hook up my Xbox360 thru my 21" Gateway Hi Def flat screen monitor that i bought 15 months ago. Well, my problem is, my power button don"t work, Input, auto, everything on the right side of the monitor except the Menu button. Called Customer service and i was told they needed a credit card number b4 i can talk to Tech Support or buy a new monitor bcoz it"s out of warranty. The Hell with Gateway! Sign me up for the Class Action Suit!

FPD2185 - almost 2 years with no problems, now blue power light comes on for a couple seconds and then nothing. Will likely try replacing capacitors as some have suggested but disappointed this is such a common problem and no resolution from Gateway.

Same old story as the rest. My Gateway FPD2185W wouldn"t wake from standby. Found I could wake it by unplugging it and plugging it back in. Now I have it on a surge protector that I just turn on and off but I know that won"t last long.

Mine just failed 2 days ago, about to do the Cap replacement trick. It is terrible that manufacturers actually do not do a level of testing to satisfy a components quality meets and exceeds the manufacturer standards and or IEEE or ISO rules and regs. OK, MAYBE it met first round of testing. I know certain other vendors due outrageous product testing. It is reasonable to believe so do these. First off, I am all in for a lawsuit on this trash. In my opinion this is the light switch theory. This means, you hire an electrician to wire up the light bulb. Technically when the switch gets flipped on, the light works. However, when the next electrician comes to add a second light bulb or a fan, nothing is wired or connected correctly in terms of CODE, thus the second electrician is charged with wiring it correctly in order to make his original task function properly. Hence, technically the first one did work but was not wired correctly and got paid for a half @ss job. Moral of the story is, MAKE sure you know who the Electrician is and know his credentials and make sure they are accredited.. Manfac. Sept 06, that makes it 23 months to EOL. (Literally). ;( i love this monitor, wanted 2 of them pretty bad, now i am not sure..

Please ADD ME to any list for a class action lawsuit! I purchased 3 of these monitors and all 3 are un-usable just outside of warranty-same problem as many of the postings here.

i am an IT Manager in Orlando, FL. we had one of our employees come to me with the same issue with his monitor. i fix motherboards with bad capacitors all the time so pretty much knew the symptoms.

I am also a victim - purchased the 21 inch - HD monitor. Blue power light flickers off and on - then black screen. I also got shocked, and it is making crackling noises. Please let me know what we need to do to get a class action started. This is really bad bad business during hard financial times.

I fixed my monitor by replacing a compacitor and it works again. If I only can get another year or so out of it I will be happy. Thank everyone for your time in this matter.

Hello all. I would love to give Gateway the big shaft but unfortunately, everybody that was able to fix the monitor has, and in my opinion, forgotten about the lawsuit. I"m one of them. I was pissed off but when I found out how to fix it, I did and moved on. I know this doesn"t help those who are still stuck but truthfully, I"m not going to worry about it. It"s not my problem. Everyone who has fixed their monitor has thought the same thing. I"m the one who finally said it. I mean no disrespect. I say this with the utmost contempt for Gateway. But it"s time to help ourselves. If you"re in the Orlando area, I can help. I believe that"s now two of us that have been successful in the Orlando area.

My posts here show the procedure I followed to fix it. Others have followed other people"s post and fixed it. There is plenty of information here to get the job done. It"s not as hard as it may seem. Seriously, what do you have to lose? A broken monitor?

Count me in on a class action suit as well. This is ridiculous! I have 19" wide screen Gateway monitor (FPD1975W), which I purchased from Best Buy. It died after 18 months--no power at all. Expensive monitors should not be disposable!!!

Like almost everyone else who posted here, I purchased ($500.00) the Gateway F (Friggin) P (Piece) D (of Dung!) 2185W, 21" HD monitor around 18 months ago. Three months after purchase, the power button stopped working. I figured that it was a problem with the computer going into sleep mode and not restarting the monitor once the computer "woke up". Unplugging the power cord and replugging it solved this issue. Thirteen months after purchase-dead! Called Gateway-out of warranty-no help! They told me to call the place of purchase-out of warranty-out of luck.

Fuming, I set the Gateway aside and hooked up my 12 year old CRT monitor. One night last month I started to research the number of complaints about this monitor, and found this site. After reading the posts on this site, I took the monitor apart, found the blown capacitors and removed them from the circuit board. I then went to Radio Shack and bought a soldering iron and eight capacitors, and soldered them in place of the blown capacitors. I figured that I had nothing to lose, the monitor was busted already!

I had never done this kind of thing before, but after reading the detailed posts on this board and watching the recommended YouTube video on how to solder on to a circuit board, I decided to try it. Long story short, after about an hour of work and an $18 investment, the monitor is now working fine. It was not as difficult as I thought it would be to repair, and it ended up being quite a bit cheaper than a replacement or a repair ($200.00 with s/h!) I am happy that I didn"t have to spend another $500.00 on a new monitor, and lord knows that I will never buy another Gateway (or Acer-who now owns Gateway) product again! Their cheap parts, lousy warranty, and lousy service, have directed my future purchase dollars elsewhere.

I will pick up the parts 272-1030 tomorrow. Sign me up for the class action. Baby! I want part of that $700 billion. Haha! I think George Bush is also the President of Gateway or maybe one of his old friends.

Count me in, too. Complained to Gateway, filed complaint with NY BBB. Gateway denied everything despite the many links I gave them to folks suffering the same problem.

I also own a Gateway FPD2185W flat screen monitor. One week after the end of the warranty, the blue light was flashing on and off. Will never buy Gateway anymore.

My monitor gave no warning... it just shut off while I was using it. I was able to revive it after unplugging everything (power, all cables, etc...) It would work again for several hours and then shut off again.

The monitor came back on and didn"t give any problems for about 2 days and then it started going off again, except this time I can"t get it to come back on more than a few seconds.

As many of you have said - I paid over $500 for this monitor and to have it go out so relatively soon is unacceptable. I have 25+ year TV"s that are still working good!

Mine just died. almost exactly after 2 years of owning it. blue light, dim no power. This was preceeded by freezing of monitor software frequently.

Until reading thru this blog I had no idea how long this monitor was on the fritz. I thought it was my pc not waking up from sleep mode. Everytime I come back to my setup after about an hour and the pc goes in to sleep, I could not get the monitor to wake up. I had no idea it was about to fail. Only way I wake the monitor was to unplug the power and replug in or cycle thru the touch power button many times til it came back on.

Then over the weekend, it came back on with the gateway logo then POW, eveything went off like I pulled out the power cord or flipped a breaker. Of course I had not done either. The monitor will not come on, the touch buttons do not light up, and its like the monitor is not plugged in to the outlet but it is.

So reading the posts here, I am looking to replace the capacitors. But I can not figure out how to get the back of the monitor off. I tried the three screws. Reminds me of opening a macmini, but I can figure out where to pry open to release the clips.

I have just become a gateway quality victim woke up yesterday and my 21 inch flat screen was just dead i really wanna get in on this action against them. I can be reached at jeremysullivan19@gmail.com. thank you lets get them...

My Gateway 19" FPD1960 TFT LCD monitor suddenly went completely dead on me recently. I went to the Gateway website and a technician e-mailed me on things I could try to get it working such as: Plugging into a different outlet, using a different power cord, disconnecting it from the computer but leaving it plugged into the outlet and holding the power on button for one minute. Nothing brought it back to life. I"m not handy so I"ll probably give some repair shop a shot at it. I hope you can get the class action suit rolling. Count me in. I used to think Gateway put out a good product. Silly me.

Although replacing the caps as I detailed above got me another 8 months of use, this weekend the monitor display went blank. When I"d unplug the VGA cable and plug back in I"d get a display for about 2 seconds, then blank again. Again, I called Gateway and they wanted nothing to do with helping me. I took the monitor apart again to see what might be up, but everything looked ok, so I dropped it into the garbage tonight. That is the first and last Gateway product I"ll ever buy. I see newegg.com has a 22" Acer monitor with a 5 star rating for $150 and free shipping...looks like I"ll take that route.

I have two Gateway monitors one is a 2185W that I have had for about 2 years. It works, but will turn off at weird times. The other is a 1975 W that I actually bought after the 2185. It lasted maybe a year and after turning it self off wont turn back on. For some reason if I leave it off for a while it will turn on for a couple hours, but now its been off for days and wont turn back on. If anyone ever takes them to court PLEASE let me know.

I bought the gateway 24 inch Swivel Monitor when it first came out in dec.2005 the swivel stopped working after 1 week so I exchanged it for another monitor after 30 days the swivel stopped working again so I just said forget since that wasn"t the reason why I bought it. I would have problems here and there where it would go in sleep mode and would get stuck where you had to unplug the power for it to work again but today it totally went out only the blue light stays on and it flickers the gateway logo a little but very faint until it just becomes a black screen. I called gateway and they say they can"t do anything and they try to make you pay more money for tech support where clearly they can"t do anything from the phone. Let"s get this lawsuit going please. They are made in china when gateway is suppose to be american because they want to lower their costs to make the monitor but they got screwed because everything made thier is cheap and faulty that"s probably why gateway is going bankrupt.

SOLUTION- GATEWAY FIXED MY MONITOR. I posted a complaint with The Better Business Bureau, online. Within a few days I heard from Leslie . She worked feverishly to assist in the repair,shipment and return of my monitor. I was given the same crap about my monitor being out of warranty. But I cited this website and told them that Gateway is clearly on notice that it has a defective product - it breaks at the exact same moment for all of us, with the same part - and I want it repaired or a larger model for free. I also let them know I got a mild shock from that defective product they set free on us, the naive consumer. I am looking at my lovely, 21" FPD2185W which, knock on old, huge redwood trees -is working marvelously. Here is Leslie"s contact info. - since it is her duty to address these issues for Gateway:

p.s. I have permission to forward you consumers to Gatewey/Acer - Leslie, Executive Response team. That does NOT mean your monitors have the same problem, which Gateway repaired for me - but it worth your contacting Leslie, to see if there can me a resolution for you.

I am VERY unhappy with Gateway and will never, ever, ever buy another Gateway (OR SAMSUNG, since that"s the actual manufacturer of the monitor) product again.

As for my monitor, I really don"t trust Gateway to fix it with capacitors that aren"t defective again. At this point, I would fully expect Gateway to replace the capacitors with the very same defective ones, thereby extending the life of the monitor for a little while longer until the same thing happens again.

Shame on Gateway -- I am disgusted with your company"s policies on dealing with customers who have a legitimate claim. You"ve lost a customer...for life!

I called the Executive Response team at Gateway and was screened from talking to Leslie Surovik. The person I spoke with told me that 166 people complaining was only a small percentage of the items sold, so that didn’t warrant any response from them. He tried to direct me to the technical support team which I said would only result in them trying to charge me to repair the out of warranty monitor. I am really hoping somebody will step up and file a class action suit, because this is ridiculous! On top of my Gateway monitor going out, my motherboard on my GT5032 Gateway computer went out, which apparently is common for this computer (which I PAID $800.00 for!!!!). I am going to call a lawyer today because now in addition to being out $600 for the overpriced piece of crap monitor, I’m out another $500 or so for my computer since I had to buy a whole new motherboard, sell my CPU and other parts that were still working, and buy a new processor and motherboard. Plus I’m sitting on the floor with my computer since I have to use my Big screen (thankfully not a Gateway). Anyway, email me at rob8od at hotmail if there is any info!!

Moved my mouse to wake my monitor up. Saw my desktop one second then all went DARK! Holding a flashlight to the screen it is clear that my FPD2275W Backlight went dead as I can see the shapes of windows and my moviing mouse cursor on the now "FPD2275W black screen of death issue".

Disassembly is impossible without knowing where the secret clips are located. Attempting to do so will really chew up your monitor bezel and should only be attempted if you have no repair man willing to service it.

Obviosuly this is a known issue to Gateway they feel they covered there asses with there 90day warranty. Never by gateway monitors again! Spending 300 a year for an LCD is stupid.

FPD2275W dead, FPD2275W black screen, FPD2275W repair, FPD2275W Disassembly, FPD2275W Manual, FPD2275W service, FPD2275W warranty, FPD2275W class action lawsuit, FPD2275W review, FPD2275W vs. , FPD2275W refurbished

2. Gateway Computers goes out of its way to remove Monitor Serial numbers from their support website that exceed 1year preventing a paper trail. Error Message "Sorry, we are unable to find associated information for the serial number entered"....

For people in the UK that are having this problem you have a law that protects you from being sold dodgy goods.... It"s called the "Sale Of Goods Act (1979) and covers you for 5 years on electrical products. The monitor wasn"t fit for purpose at the point of sale so... all you need to do... is.... threaten the store that sold it to you with the above act and they will eventually jump through hoops to help you:) I"m collecting a new monitor tomorrow from Staples but it took a bit of work to eventually get them to cough up! Good luck and if you need any advice then please feel free to drop me a line!

Since my monitor is a year old, and (According to Gateway) "OUT OF WARRANTY", and my Borther in law is a licensed electrician, I went on a bad capacitor hunt .

I have a FPD1960 TFT from Staples, managed to get 2.5years out of it. lately I have had to turn it on and off repeatedly for the pic to eventually stay (and not fade to blank before going black :o/ )

I too have a monitor that is a year and a half old. DEAD. My father in law bought the computer for his business and bought one too many so he gave it to us about a year ago. It was practically brand new when he gave it to us. Now it turns on for one second and then nothing. Things just don"t last like they used to. It"s a shame. spesharp@yahoo.com

Yesterday I took myself off to Staples, armed with my 2007 receipt of purchase for £299.99, and within minutes I was walkin" out with a 22in. Samsung valued at £189.99 and £110 in cash! The good man behind the counter didn"t even look in the returned box! Suffice to say, the returned and out of warranty monitor was in the box but.... as I"d attempted.... with my clumsy fat fingers..... to replace the faulty capacitors... there was a few missing pieces:) However... it"s fair to say that there"s much more solder on the board than it originally shipped with so hopefully they"ll take that as compensation! I"ve been a good customer of Staples and I"ll continue to shop with them but Gateway (aka Acer) would have to suck my big fat one before I"d ever consider giving them my money again!

My gateway FPD2185W just died the other day. I was surprised it died so early. I bought it from Best Buy (no extended Warranty) sometime in 2007. Suffice to say, I called Gateway, they don"t care and will not help. I am glad I came across this Blog. Gateway has lost my business for life.

Buddy gave me a call with an LCD issue. It turns on and shows the Gateway logo, then goes black. The menu screens don"t show up when the buttons are pushed. I tried DVI and VGA, a menu reset. I would get a flash of a screen for 3-4 seconds then black.

I started searching the web and came across this great blog. He has the Gateway FPD2275W. I torn the monitor apart and found a single 1000uf 25v capacitor that was bubbled. I have a good buddy who is great at soldering, so I will be picking up a replacement today and getting it fixed. I"m debating replacing the the 470uf 35v and 680uf 25v (3 each) capacitors as well. Many people have reported issues with them also.

This is in response to a complaint that was filed with your office by our customer, Michael *********. The complaint states that Mr. *********"s monitor failed after the warranty had expired. I"ve attempted to contact Mr. ********* to inform him that Gateway does not service any monitors that are out of warranty. Gateway sincerely apologizes for any inconvenience that Mr.******* may have experienced.

My BBB complaint is not for service, it is for negligence on the part of gateway by removing the ability to track failures out of warranty. We the consumers had to help each other in the form of a blog and comparing our symptoms. We became electricians, in order to troubleshot your monitors, and discovered a common flaw in all of them. If gateway tracked their LCD monitors failures beyond one year they would see that many were assembled with cheap capacitors that bubble, pop, and/or catch fire under 24/7 use going in and out of sleep mode. Putting an arbitrary expiration date on a piece of hardware should never remove a companies responsibility to track failures. I believe the power supplies utilizing these cheap capacitors are dangerous and the monitors should be recalled.

I need more help. My monitor is the FPD2185W. We took it apart and replaced the capicitors. Carefully, put it back together. It ran for about an hour and then quit again. Anyone have any ideas on what I may need to check???

If your power supply caught on fire like Brian you may be looking at the board itself. Most likely your issue is another capacitor that got damaged in the initial failure and is now dead. Make sure you replace the defective capacitor(s) with something with the Same pico rating (u) but a higher voltage rating. I don"t know why but Gateway is overpowering their capacitors beyond their safe limits. I sure hope the buyers got a big fat kickback for saving their company 25 cents a monitor! To bad their Monitors are bombs waiting to go off now.

My gateway is 3 years old but has the same problem. Screen is black but power on button always blue. Even when i unplug it and replug it in the blue light goes on without pressing it.

I have a 3 year old gateway with the same monitor. No picture. The power light stays blue all the time. It i unplug and plug in the monitor the power light stays blue.

You"ll need to crack it open to be sure but it sounds like bad capacitors. Your power supply doesn"t have enough juice to power your back-light anymore. Your not going to get them to fix it, but you can File your complaint with the BBB on how gateway support goes out of its way to avoid out of warranty discussions even though their negligence is the cause of it going out of warranty.

for all those interested in reading...I found this on my circuit board, and since I have some great scorch marks I"ve sent in the photos to these guys, from what I can tell they are the makers of the board for Samsung, who as I understand it produces it for gateway. I have also located a source for capacitors if you don"t have them, give me a jingle. also make sure you are putting the capacitors in at the correct polarity. on the caps themselves they will have a grey band on this band they generally have a negative sign. which on a circuit board reads negative like -) this sign is the negative and the t style is the positive on the board. of course do your research you don"t want to get shocked and radio shack also sells a little item to help the caps not heat up. its called a soldering heat sink tool runs about 2 bucks.

I purchased a Gateway XHD3000 monitor on 1/13/08 and on 2/1/09 it started flickering. I called Gateway and they determined the Monitor was defective and suggested to get it repaired at Bestbuy. I dragged the monitor all the way to Bestbuy just to be informed they cannot return the monitor for repairs per Gateway"s instructions. I called Bestbuy customer relations to get help but got none. I had to drag the monitor back home and when I called Gateway again they said they cannot repair my monitor. I was pissed and told them I would never by another Gateway product again and would not recommend them to anyone.

You"ve done all you can Jud. We need to get the word out that these Monitors need to be recalled for public safety. Gateway"s LCD Power supplies are ticking time bombs waiting to go off. We"ve explained the issue, They are aware and believe once there 1year warranty is up, they are no longer liable for damages. All their monitors need is to fail on a blistering hot day in order to burn through the plastic case and set someones house on fire.

Wow! This happened to me about 6 months ago and I have had the monitor in my closet since then. Out of warranty, of course. I have a week off from work so I was going to see if I could take a stab at fixing this. I had no idea the problem was so widespread. I called Gateway and they refused to talk about the problem since it was out of warranty. Didn"t offer repair services, either. Just told me to go find a TV repair place since "they are pretty much the same thing" Hopefully they decide to acknowledge this problem and recall the monitor. If there are this many people posting here with the problem, there have to be many more out there with the same problem who havent posted.

FYI, I hadn"t touched a soldering iron in over 15 years and I had success with very little effort. The worst part was getting the board out of the monitor housing!

Another victiom. Purchased two HD monitors (24" and 30") back in December 2007, along with a top-end (yeah right!) desktop. Had countless problems with the desktop and now the 24" monitor has simply failed. Gateway said it"s out of warranty, send it back and for $449 (more than a new one costs) we"ll repair it. Will never buy Gateway again and agree that a class action suit is the only remedy, sign me up.

BTW, thanks Brian for all your work...I just ordered a new Samsung monitor and am going to attempt to fix the Gateway...I appreciate the pics and the step by step instructions!

For several years all electrolytic caps made in China were prone to early failure. Gateway is not to blame for the problem, they should be blamed for their lack of support.

At least one eBay store will repair the power supply for $30-$35 plus shipping. If you have the skills to remove the supply, but lack soldering skills this may be an option. (The will also accept the complete monitor, but shipping will be higher).

When you start creeping up in screen size, the stand the 12-pound LCD rests on becomes more important. The Gateway"s oval base is wide and heavy and made completely of metal. This is a sturdy stand, and it keeps the display firmly rooted in place. Smooth, glossy sides contrast the matte black on the front and back. You get tilt adjustment, but that"s about it; no swivel, no rotating to portrait mode, and no height adjustment without the aid of a monitor stand or phone book. Gateway does sell a $70 stand that gives you all of the above adjustments plus four USB 2.0 ports.

The Gateway FPD2275W is awash in video ports. In addition to VGA and DVI connections for desktops and small laptops, you get component, composite, and S-Video ports for pretty much any video device you may have in your living room--DVD player, Blu-ray or HD DVD player, game console, video camera. In addition, it supplies one upstream USB 2.0 port and four downstream USB 2.0 ports, effectively turning the hard-to-reach port on your PC (or Mac) into four USB ports around the lower-left corner of your display.

The Gateway FPD2275W received a composite score of 80 on our DisplayMate tests. We would have applauded that score had this monitor been available and reviewed this past April to compete against HP"s 22-inch w2207, at the time a 75 and tops for its class. A score of 80 is still excellent, but the 22-inch ViewSonic VX2255WMB matches it, while the 20-inch HP w2007 finished way out ahead with a score of 87. On our other two main image quality tests, the Gateway turned in a respectable maximum brightness level that was nearly identical to the ViewSonic and a contrast ratio that was slightly lower. It excelled on our HD video test, showing a near flawless image during a Blu-ray of Swordfish. Casino Royale on DVD looked smashing, and F.E.A.R. showed no ghosts except for that creepy little girl.

Unfortunately, the love affair ends here. The Gateway FPD2275W garnered an 8 or above (out of 10) for design, features, and performance, but its one-year warranty makes it below average for support. Three years is the industry standard for LCDs; Gateway charges $29 if you want to tack on two more years. We also found Gateway"s site too sales-oriented; our search for a FAQ page or drivers led us to pages that offered various pay services--not the type of answers we were after.

I"ve always had a stigma with Gateway products which stems from my early computer years with their proprietary parts and ... ahhhh nevermind... that"s just probably my experience. Overcoming my pass, I stumbled upon the FPD2275W.

I was in the market for an LCD that was 22" or larger and about $650 or cheaper. In that price range there are lots you can choose from, but to find one that has DVI, VGA, S-video, composite and component inputs will narrow your choices to the Gateway FPD2275W and the Dell 2407WFP.(at the writing of this review)

I have the 24" Dell at my job and it is awsome, it"s virtually flawless save for the tricky button menus. The 24" Dell even has a smaller footprint than my 20" Viewsonic LCD. But with the Gateway having such a good price advantage, it was hard for me to deny it.

The Gateway is not a (5) star unit as I ranked it, it"s more like 4.5. There is backlight bleeding on the very top and the very bottom of the screen, for me it is a minor disfavor but others may differ. I only notice it when I"m looking for it, and it is mostly visible when the very edges of the screen has a black color. Pip is great and has options for resizing, switching and transparency control.

I very strongly suggest getting the optional stand. Gateway has it for $70.+ shipping, I got it on Ebay for $48 shipped, brand new. The optional stand will give you the swivel feature, tilt, height adjustment,(4) extra usb ports in addition to the monitor"s (4) for a total of eight and lastly a rotate feature where you can easily rotate the monitor 90 degrees. The included gateway software will enable your monitor to detect when it has been rotated and 3 seconds later the image, desktop, icons etc will all rotate to suit this orientation. This is great for photos, word documents or whatever that"s suitable with a vertical view. To go back to widescreen format just rotate the screen back and 3 seconds later the image will reorient itself automatically. I have found that on the first rotation, the screen should be rotated clockwise to trigger the auto-sensor, then counter clockwise to revert to widescreen format. The Dell 2407wfp does not have this feature, though the Dell has a built in cardreader.

Another negative is the viewing angle, not horizontal but vertical. Using this as a PC monitor it is not noticable, but when I take the screen into my bedroom to watch a movie and sit it on our dresser where at mid-screen it sits about 6"-6" high, I usually have to tilt the screen down to get the best viewing angle.

Overclocking. How so? If the ram is rated to run @1066 and your bios defaults it to say 667, it"s not the rams fault. You won"t be overclocking the ram at all if you make it run at 1066 via manual settings in bios. Just forcing it to run what its rated for.