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This article contains some of the most common Q&A’s pertaining to Elkay ezH2O troubleshooting and maintaining commercial water cooler and bottle filler units. The seamless design of Elkay ezH2O makes them easy to install, keep clean, and properly maintained, with a little bit of attention and care. Learn how to properly clean your units as per Elkay’s recommendations, plus how to replace the Watersentry filter in your Elkay water coolers as well as reset the filter status for your units both in this quick Q&A style Elkay troubleshooting and maintenance guide.

Elkay recommends continuous cleaning in maintaining your Elkay units. How often depends greatly on a number of factors, including how much traffic your fountain gets, where your unit is located, and water quality.

Elkay recommends using a soft cloth (we think microfiber would work well) along with mild dishwashing soap to spray and wipe down the unit. We recommend paying extra attention to the bubbler, push buttons, and other areas of the cooler that are often touched by users.

If you have the filter status LED light on the top portion of your cooler, (this will exist on all newer versions of Elkay ezH2O combination water cooler bottle filler units) then you need to reset your filter status to green.

Elkay Water Cooler Troubleshooting Water Stream from Bubbler is Too LowBelow is a numbered list of the most popular potential causes of low flow bubbler stream along with corrective actions to take to troubleshoot them.

If newly installed, you may also need to adjust the press bar adjustment screw. This is for EHF, WC, HAC, and EMABF Elkay water coolers. Refer to your unit’s manual for press bar adjustment screw directions and information.

Find all of the repair parts needed to service your Elkay ezH2O water cooler units in ourElkay repair parts section. If you don’t see the repair part needed to repair your unit, remember that we do not list all of the thousands of Elkay repair parts we carry, many of which are in stock. Give us a call to order any parts you do not see online at 800-442-6622. Phone hours are Monday through Friday, 7:30 AM - 5:00 PM EST.

Hopefully, this article helps you identify the cause of issue for your water cooler, along with how to fix it and get your Elkay unit back in proper working order. We highly recommend frequently cleaning your unit to keep it sanitary for users to and avoid early wear of your units. Subscribe to our newsletter in the black box below to find out about more Elkay water fountain troubleshooting guides we make in the future, as well as other water cooler manufacturer information, tips, and resources to make maintaining, troubleshooting, and purchasing water cooler units and repair parts easier.

Elkay EZS8L Parts Breakdown (photographic)This parts breakdown applies to both Elkay EZS8L and EZS8S water cooler units.View the Elkay EZS8L Parts Breakdown

Elkay LZS8L Parts Breakdown (photographic)This parts breakdown applies to both Elkay LZS8L and LZS8S water cooler units.View the Elkay LZS8L Parts Breakdown

The Elkay EZH2O® Bottle Filling Station delivers a clean quick water bottle fill and enhances sustainability by minimizing our dependency on disposable plastic bottles. Vandal-resistant cooler and bottle filling station in a consolidated space saving ADA compliant design. Pushbutton activation with automatic 20-second shut-off timer on bottle filler.

Enhanced bottle filling stations include FillSafe™ recognition, a feature that detects when a new Elkay filter is installed and automatically resets the filter monitor light from red back to green. Original bottle filling stations require just a few easy steps.

We recommend using a genuine Elkay filter. Our filters are designed and manufactured to work within Elkay units and provide optimum performance. To purchase filters, click here or call 800-834-4816.

Yes. Our filters were redesigned from 12" to 9" to be more compact. They will still fit your Elkay unit and maintain current filter performance and compliance.

Yes. Elkay offers filter retrofit kits that can be added to many existing Elkay water delivery products. The EWF3000 Filter System Kit converts a non-filtered bottle filler into a filtered unit. The EWF172 Filter System Kit converts a non-filtered cooler or fountain into a filtered unit. See table below for all retrofit options.

The Elkay EZH2O® Bottle Filling Station delivers a clean quick water bottle fill and enhances sustainability by minimizing our dependency on disposable plastic bottles. Complete water station including bi-level fountain with integral bottle filler. Bottle Filler features sanitary no-touch sensor activation with automatic 20-second shut-off timer.

The Elkay EZH2O® Bottle Filling Station delivers a clean quick water bottle fill and enhances sustainability by minimizing our dependency on disposable plastic bottles. Complete water station including the bottle filling station and non-refrigerated fountain. Bottle Filler features sanitary no-touch sensor activation with automatic 20-second shut-off timer.