broken lcd screen macbook pro free sample
Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.
To identify your computer"s model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
Please choose one of the options below for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program.
Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.
The Apple Limited Warranty covers your Apple Display and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.
just to recap quickly: one day I turned on my laptop and there was a big nasty crack down the screen running from the top in a jagged line across to the side. the machine was never dropped, hit or abused in any way, so to anyone out there who doubts that this kind of thing can just happen... well, it can.
anyway, after taking the machine to an authorised repair centre, instead of contacting apple for a warranty repair as I"d asked them to do, they just sent me a quote to replace the screen at a cost of around 950€. now, if I"d dropped my computer, or some accident had happened to it, I would have just had to swallow it and accept that this is how things go. but seeing as nothing like that had ever happened, it"s a little harder to come around to thinking you are going to have to shell out for something that obviously was defective and snapped all of its own accord. the repair centre suggested that if I wasn"t happy with the quote I should take it up directly with apple..
so, I called apple france the next day and explained the situation. it was a little tricky because my MBP is now a month or so out of warranty, however it was still under warranty at the date when I handed it over for repair. so fortunately I had documentation to prove that. after a lengthy conversation and being put on hold a couple of times, the consultant told me that they would need to speak with the technician that had assessed the machine. if the technician would verify that there were no signs of abuse on the computer, they"d replace the display under warranty. so they put me on hold again and called the repair centre. when they got back to me, the confirmed that whatever happened to my display was not the result of any damage accidental or otherwise, and they would authorise repair under warranty.
so there you go, I was obviously quite happy with this and at the risk of sounding like a fanboy broken record, the apple consultants I spoke with were pretty decent and reasonable about the whole thing.
JUMP! ®, JUMP on Demand®, and Trade-In devices with damage will be assessed at a lower value or require a fee. See your program terms & conditions for details.
When inspecting a screen, remove any screen protectors and cases first. Tilt the device under good lighting conditions and inspect it at multiple angles. Screen damage includes hairline cracks that are difficult to see.
Wearables like Apple & Samsung watches often don"t have visible LDIs. Check for moisture under the display screen, as well as corrosion, discoloration, and fuzzy growth on the charging connection.
If the device does not fully turn on and load the home screen or if it cannot stay on without being connected to a charger, it"s considered not able to turn on.
No matter how careful you are, accidents happen. Screen damage and liquid damage are not covered under the warranty, so T-Mobile can"t exchange devices with this damage. But, we don’t want you to be stuck with a broken phone, so you have two options to replace or repair your damaged device:
Before visiting a T-Mobile Store, please file a claim with Assurant, our Protection and Repair vendor. This will expedite your repair process and minimize your time in the store. Below are two convenient ways to file a claim.
Accidental Damage is any damage due to an unintentional act that is not the direct result of a manufacturing defect or failure. Accidental damage is not covered under the standard warranty of the product. Such damage is often the result of a drop or an impact on the LCD screen or any other part of the product which may render the device non-functional. Such types of damage are only covered under an Accidental Damage service offering which is an optional add-on to the basic warranty of the product. Accidental Damage must not be confused with an occasional dead or stuck pixel on the LCD panel. For more information about dead or stuck pixels, see the Dell Display Pixel Guidelines.
No, accidental damage is covered for Dell computers or monitors which are covered under the Accidental Damage Service offering for that specific product.
The LCD glass on the display is manufactured to rigorous specifications and standards and will not typically crack or break on its own under normal use. In general, cracked, or broken glass is considered accidental damage and is not covered under the standard warranty.
Internal cracks typically occur due to excessive force on the screen. This can be the result of some object hitting the screen, a drop, attempting to close the lid while an object is on the keypad area, or even holding the laptop by its screen.
Spots typically occur due to an external force hitting the screen causing damage to the LCD panel"s backlight assembly. While the top layer did not crack or break, the underlying area was compressed and damaged causing this effect.
If your Dell laptop LCD panel has any accidental damage but the laptop is not covered by the Accidental Damage service offering, contact Dell Technical Support for repair options.
However, if the digitizer or LCD is also damaged during a fall, that screen no longer carries value because it cannot be refurbished. Repair shops cannot sell broken LCDs to refurbishing companies; therefore, they cannot offset the cost of an LCD repair. That is why repair stores often charge a little extra if there is damage to the LCD or digitizer, to make up for that loss. Repair stores that don’t have an additional charge for an LCD repair typically inflate their glass repair price to make up for the loss from damaged LCDs. If they have one price, that means everyone is paying more to cover the cost of customers who have damaged LCDs and customers who only have cracked glass. This is why TCR separates the price of glass and LCD repairs for you! If you only have cracked glass, you only have to worry about paying to replace the cracked glass.
If your phone or tablet’s glass is shattered there will be cracks or chips on the screen itself. If it is just the glass that is damaged, the device may still function and you may be able to use it normally. If this is the case, it is likely that only the glass needs to be replaced. To prevent further damage to your device it is best to get it repaired quickly. For example, if liquids seep through the cracks it could cause permanent damage to the LCD.
Many people may continue to use their touchscreen with shattered glass and delay fixing the glass on their devices; however, if the touchscreen isn’t responsive, it could be a sign of more significant damage to the device’s digitizer which is integrated with the LCD screen.
A pixelated screen can indicate LCD damage. This would look like a patch of multicolored dots, a line or lines of discoloration, or a screen with rainbow colors. For many people, these colors are an easy way to know that their LCD is broken and that they should get it repaired.
Dropping your phone isn’t the only reason you’ll end up with a pixelated screen. Over time, your screen’s LCD may break down through regular use. This happens to other devices aside from your smartphone or tablet. Pixelation can happen to TVs and computers, too. People typically decide to buy a new device when this happens. Fortunately, with an LCD repair, you can fix the device without needing to replace it.
A black screen or black spots on your smartphone or tablet is an indication of a damaged LCD. Often with a bad LCD, a phone may still turn on and make noises, but there is no clear picture. This does not necessarily mean any other part of the phone is damaged and a simple screen replacement will get it functioning again. Sometimes it can mean a battery or other internal component is damaged. It is best to have a highly qualified phone repair technician diagnose what is wrong so the appropriate repair can be made.
Fortunately, your mobile device is fixable whether you cracked the glass or damaged the LCD. Stop by or call TCR: Triangle Cellular Repair at (919) 263-2699 for a free diagnostic and quick, affordable cell phone repair in Chapel Hill and surrounding areas. We’re always happy to help!
Does the screen on Apple’s M1 laptops have a weakness that causes some to suddenly crack? A growing number of customer reports on several online forums suggest that some of the displays on the new MacBook Pro and MacBook Air machines, which launched in November 2020, are breaking for no clear reason.
The issue was highlighted this week by MacBook Pro owner Ian Probert, who told 9to5Mac that he recently opened his new laptop to find the display cracked, despite being certain he’d done nothing to cause it.
While some customers who’ve experienced the issue have been offered a free fix by Apple, others have been asked to pay. In Probert’s case, he was asked to hand over 570 British pounds (about $790) and was told that Apple technicians would examine the screen and decide later whether to refund the payment, depending on their assessment of how the damage had occurred. He’s still waiting to hear back.
In multiple posts across several pages on the Apple Support Community forum, customers claimed that a crack had suddenly appeared on their M1 MacBook without any obvious cause. “The laptop was sitting on my desk, and when I opened, it was broken and showing bars,” said one, while another wrote, “The laptop was in perfect condition when I last used it and had not been moved or touched until the next time the damage was noticed.”
Another owner wrote that after buying the M1 MacBook Air, “The screen cracked for no apparent reason. I left my computer on the top of my desk during the night, and the next day I opened it, the screen had two small cracks on the right, which damaged the functioning of the screen.”
Apple reportedly told the owner that the warranty didn’t cover the repair as it seemed likely that a small object between the screen and the keyboard had cracked the display when the laptop was closed. The customer, however, was adamant that the screen had been clear of any kind of obstruction.
Another message, this time on Reddit, said, “Opened new M1 13-inch MacBook, LCD is cracked … Haven’t dropped it or put any pressure on it, simply sitting on my desk and opened and the screen is black with lines on it, how could this have happened, I literally bought it a week ago?”
Some contributing to the discussion suggested a protector on the screen, keyboard, or camera may be causing the cracks, but those who replied said that this wasn’t the case.
If you"ve ever had a flickering MacBook Pro® screen, you know how easily it can ruin your work day or movie night. Fortunately, there are some simple fixes that can help resolve the problem.
At Asurion, when tech breaks, we fix it—whether your MacBook® won"t turn on or it needs a factory reset. We"ll walk you through what to do if your MacBook Pro screen is flickering so you can get back to what"s important.
There are various ways to try to stop your screen from flickering. Our suggestions go from simple to increasingly more complex, so start at the beginning and work your way down the list.
Updating your MacBook Pro to the latest iOS®version can solve all kinds of issues, including a flickering screen. Here"s how to confirm that your laptop is running the latest version of macOS®.Open System Preferences.
We"re all used to staring at a bright white screen, but Dark Mode offers a darker color scheme that"s easier on our eyes. Meanwhile, True Tone technology adjusts the color and intensity of your retina display to match the light around you, so that what you see on your screen appears more natural. Both features can occasionally lead to screen flickering.
Another cause of screen flickering lines on your MacBook Pro? Recently downloaded applications and files, which may have viruses. To erase them from your computer:Go to the dock and click on the Finder.
Many MacBooks come with two graphics systems. They also come with the automatic graphics switching option turned on to enable your computer to use the best one for whatever you"re doing—and to maximize battery life. But sometimes the two graphics systems can cause screen flickering. To turn off the setting:Go to Apple menu>System Preferences>Battery.
If that acronym looks more like a foreign language than a tech term, you"re not alone. NVRAM stands for non-volatile random-access memory, which stores different kinds of data, including your screen resolution, volume preferences, and time zone information. Screen flickering can start when the NVRAM is cluttered or outdated. Here"s how to reset your NVRAM:Shut down your Mac.
Your MacBook Pro"s System Management Controller (SMC) determines how your computer manages power. Much like restarting and updating, resetting the SMC can resolve various glitches, including a flickering screen. There are different ways to reset the SMC, depending on which model you have.
Doing so will help you figure out whether the software that loads as your Mac starts up is causing your screen to flicker. Keep in mind, your screen resolution may be low and your computer may run slowly—that"s normal in Safe Mode. When you"re ready, check our guide to how to start your computer in Safe Mode. If the flickering stops in Safe Mode, turn off your Mac and then turn it back on as usual—you"re good to go.
If you"ve tried the troubleshooting tips above but the screen flickering continues on your MacBook Pro, it"s time to run Apple Diagnostics. It will help figure out if there"s a hardware issue.Shut down your computer.
In both cases, Apple Diagnostics will run a scan for any problems and identify where a defect may be. You"ll receive one or more reference codes, which you can read more about here. From here you can do a few things:Repeat the test by clicking “Run the test again" or pressing Command + R.
Apple made it hard to replace screens / panels only on their laptops. Apple quote customers on replacing the complete display for a Macbook / Macbook pro which usually costs at…
Before we proceed: If you’re facing intermittent horizontal lines at the bottom of your display, it’s not flexgate. Your MacBook has a faulty T-CON board. Read all about it here: MacBook Pro: Horizontal lines on Screen? 2016-2017 Model
This design flaw primarily afflicts the MacBook Pro 2016 and 2017 models. Both 13 inch and 15 inch models are affected.A1707 - MacBook Pro (15-inch, 2016-17, Touchbar model)
Up until 2015, the MacBook display controller or logic board used to be tucked inside the hinge cover at the bottom of the display. It was part of the “lid”, so the wire connecting to it ran inside the hinge cover and was never moved or disturbed.
The flex/ribbon contains multiple cables. Usually the backlight cable gives way first, causing various backlight related faults. The damage progresses in stages:When the cable hasn’t broken but just some connection lines are worn off, it manifests as the stage light effect.
Step 2: Quietly introduce a “fix” in the subsequent model. Apple discreetly increased the length of the flex cable in 2018 model MacBooks. Just by ~2mm. This would reduce the stress on the cable, thereby reducing chances of damage. Thus Apple tried fixing an issue they hadn’t acknowledged in the first place. Note: Jury is still out on whether this fix solves the problem or just delays the eventual failure. In our experience at Fixxo, 2018-19 models continue to face flex cable issues, however not in as large numbers.
Step 3: Introduce a replacement program. Finally, Apple couldn’t ignore the public backlash anymore and introduced a free display replacement program.
But wait .. this program is valid onlyfor “13-inch MacBook Pro 2016 model”, however it is amply clear the design flaw actually impacts both 13-inch and 15-inch variants of 2016 as well as 2017 models. Well..
If yours is a 13-inch MacBook Pro 2016 model, and the purchase date is between October 2016 and February 2018, you’re eligible for Apple"s free display replacement program. Congratulations! Take it to an Apple Authorized Service Provider. There are a number of fake AASPs around, careful!.
If your MacBook isn’t eligible for the program, you’ll unfortunately need to get a paid display replacement. It isn’t cheap. A reputed non-Apple vendor may be your best bet.
Well, the cable is integrated into the screen, so it cannot be swapped out. So, the standard resolution offered is to replace the entire display panel.
At Fixxo, however, we have recently launched the flexgate repair service. We extend the backlight flex cable by micro-soldering a small piece of replacement cable onto it. It is a highly specialized and sensitive repair. So far, the results have been very encouraging, and we"ve managed to save our clients a ton of money. By the way, this is also the change that Apple basically introduced in its 2018 MacBooks.
At Fixxo, you may even consider buying a used display panel salvaged from other dead MacBooks. It’s 100% genuine and quite cost-effective. Contact Us to discuss.
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The Service Contract Provider is Federal Warranty Service Corporation in all states except in California where the Provider is Sureway, Inc.; in Florida where the Provider is United Service Protection, Inc., and in Oklahoma where the Provider is Assurant Service Protection, Inc. Please see sample Terms and Conditions for full details on Obligors, benefits, limitations and exclusions. For the Preferred Care upfront plan, your device protection includes 1 year of mechanical breakdown coverage (after the one-year manufacturer warranty expires) and up to 2 accidental damage claims per coverage term or 2 in a rolling 12-month period or based on device. For the Preferred Care Monthly Coverage plan, your devices include 4 years of mechanical breakdown coverage (after the one-year manufacturer warranty expires) and up to 2 accidental damage claims in a rolling 12-month period beginning with the date of the first repair or replacement.
The national average cost for Apple repair services provided by independent technicians ranges from $45 to $140.Some repairs can be quickly diagnosed and completed, while others take more time. An Apple repair technician can also tell you when it makes sense to repair or replace your iOS device.
Professional Apple repair technicians can help when your desktop computer, MacBook Pro, MacBook Air, iPad or iPhone stops working or suffers accidental damage. Hiring an independent technician or company can be a cost-effective way to get your slow or non-functioning iOS device back up to speed — especially if the item isn"t covered under Apple"s warranty or AppleCare protection plan, or if there"s no Apple store in your area.
The most common Apple repairs are for Mac laptops and desktops. For laptops, most repair shops are asked to replace logic boards, hard drives and screens. The logic board is the foundation of the computer. Signs of trouble with your logic board are when your machine doesn"t have any power, or if it shows just a white screen or a beeping noise when it does power up. Common signs of a problem with your hard drive include a flashing folder with a question mark when you boot up or being unable to access your information. Another common repair is fixing iPhone screens.
Repair shops also report a lot of the spinning beach ball of death, especially when the hard drive is about five to six years old. If you have a pre-2012 Mac, most repair specialists recommend upgrading to a solid-state hard drive to give your computer a new lease on life. After 2012, Apple soldered the memory in and implemented a hard drive that"s proprietary to Apple, so it"s more costly to upgrade or replace.
Each company may have different flat or hourly rates, which vary based on the geographic location, the cost of living and the cost to do business in that region, the technician or company"s background and experience, and product-related costs such as model, year and materials needed.
Replacing touch bar and logic board of late-model MacBooks: $1,200 and up. The high cost is due to the new technology of the touch bar. Once new technology has been on the market for a while, the parts become cheaper, making the repairs cheaper.
MacBook Pro hard drive replacement: $80 per hour of labor (typically 3-4 hours labor) plus parts ($75 for a 240-gigabyte to $260 for a terabyte solid-state hard drive).
The cost to replace a MacBook Pro hard drive includes backing up all data and files, removing any harmful information from that backup, updating operating system, reinstalling app system, reinstalling data and other conveniences like reconnecting the printers to their network. Newer model Apple-compatible hard drives are typically more expensive.
Common repairs for Apple desktops include replacing the internal fans or repairing damage to the hard drive. Internal fans keep the processor and the inside cool and prevent overheating. Your fans may need to be replaced if your computer is overheating, spontaneously shutting down or making strange noises.
Many people try the DIY strategy of using dry rice to absorb spilled liquid, but rice only dries the surface liquid — not the water that sits under the chips. The technician will completely remove any liquid from the logic board using a special non-conductive solution to clean it and a process chemical to dry it. If the logic board is too damaged, it may need to be replaced.
Cracked screens and issues with visibility or errors often result from dropping laptops. The retina screens that are standard on later models offer extremely high pixel density, which creates a seamless viewing experience, but — like the touch bar — is a new technology that costs more to replace when cracked or damaged. Repair experts recommend always keeping laptops or iPhones in protective cases.
iPhone screen repairs are a common request, and most shops can replace a screen in less than 30 minutes. Thecost to repair an iPhone screen ranges from $29-$329. However, prices depend on the phone model and screen size — the newer and larger the screen, typically the higher the cost.
Battery failure, charge port problems, earpiece difficulties and data recovery are also frequent problems. Here are some examples of average iPhone repair costs, nationally:
Apple repair technicians may charge for pickup or drop-off services, or may include transportation in their fees. Many technicians will provide a free diagnosis and an estimate of repair costs for customers who bring a computer or device to their location. Some repair shops even offer free diagnostics for laptops and phones when clients bring them in. Others may charge a minimum service fee that averages between $50 and $100, which can then be applied to the cost of repairs.
Viruses are now a real threat for Macs, which used to be nearly impervious to malware and ransomware. If you"re experiencing pop-up windows, a technician can help clean your computer. Apple pros can also provide software support for glitches, updates and installations.
Start searching for an Apple repair technician near you today. Give the technicians as much information as possible upfront about what"s going wrong with your Apple computer so he or she can provide a more accurate quote for the cost of repair. Read client reviews and follow up with references to make sure you"re choosing the right pro for your project.
Apple repair professionals can install and update operating systems, install anti-virus software, replace a broken screen, troubleshoot phones or computers that are not turning on, address slow performance issues, remove suspected viruses or malware, resolve system errors or blank screens, handle strange noises like clicking or grinding coming from the hard drive, or replace logic boards.
You may know the cause of the problem with your Mac — spilling liquids on your laptop and dropping the computer are two common causes of accidental damage — or you may need the technician to provide diagnostic services to determine what"s wrong. Many Apple repair technicians offer flat rates for common services such as screen replacements for which they can confidently predict the cost of parts and labor to complete the job. Some repair pros also provide mobile service, coming to your home or office to do repairs or providing pickup and drop-off service. Mobile service may cost extra or may be included in the repair charge. Several things affect the average cost of Apple repairs including the type of Apple product that needs repair, the type of service needed and more.
Have you noticed colored lines on your MacBook screen? Unfortunately, many Mac users have experienced similar issues with their displays. The color effect may be different. For some, the whole screen becomes pink or green, and others see blue, purple, or green vertical or horizontal lines. In this article, we will explain why these screen glitches appear and how to get rid of them no matter what color you see on your screen.
As mentioned above, the issue with the lines on the Mac screen can be represented in many different forms and colors. Here are some of the examples users have reported: MacBook Pro with pink screen
This is not the complete list of all the possible color lines you might encounter on your screen. Nevertheless, they all mean that you need to address the issue with the screen immediately so it wouldn’t become a permanent problem. Here are some of the reasons that could be causing the MacBook Pro’s pink screen of death and other similar issues: Physical damage to the screen
Once we point out the reasons why your MacBook is flickering purple or showing blue/black/pink/green lines, it is time to move forward to instructions on how to get rid of them. Make sure to follow the steps and check if the lines are gone before proceeding to the next solution.
A simple restart can help with many temporary issues and system glitches. So it’s worth trying out before any other ways to fix lines on the MacBook screen.
Make sure to check for a proper connection to your screen to eliminate issues with the cable. Try to unplug the screen from the Mac and disconnect the power cable. Once connecting back, ensure that both ends are securely attached. You can also try to switch it for a new cable or use a different connection type like USB, HDMI, VGA, DVI, etc.
Trying a different display helps to identify if the issue with the lines on the MacBook screen is related to this specific display or to the computer you are using. So if you have this issue with an external display, try to connect a different one. And if you see colored lines on the laptop’s built-in screen, connect an external one to your Mac. Focus your efforts on fixing your Mac’s software and hardware issues if the problem persists on any display you connect.
SMC is responsible for power management, LED indicators, sleeping and waking up, and other similar settings required for the correct startup of your Mac. It is recommended to reset SMC if you notice a blue screen on MacBook Pro or other similar display issues.
Non-volatile random-access memory stores settings that don’t change even when you restart or shut down your Mac. Resetting NVRAM can help when you experience colored lines on the MacBook screen or flickering issues. It also includes settings needed to boot your Mac, such as startup disk selection, speaker volume, display resolution, etc.
As mentioned before, outdated or improperly installed graphic card drivers can be the reason why your MacBook screen is flickering purple or has other lines on the Mac screen. The graphic card drivers are included as a part of the macOS updates. So to update them, you need to install the latest macOS version.
This step is helpful if some software errors or glitches cause the issue with lines on the Mac screen. Reinstalling will ensure you have a clean copy of the same macOS without any previous system bugs.
Blue/pink/green/purple and other lines on the Mac screen shouldn’t be the reason to replace the computer immediately. We hope the solutions described in this article will help eliminate lines and make your screen work normally again. Always have dedicated data recovery software to ensure your data is safe no matter what issues your Mac might experience.
2 comments I’m using MacBook Air and facing similar issue where I’m seeing some pink lines on my MBA’s screen. Just wanted to ask if the above solutions are only for MBP or will they help in MBA as well? Hi Liester,
Even though the MacBook Pro is considered to be one of the best professional laptops in terms of build quality and performance, it’s not invincible. There are known MacBook hardware issues that Apple acknowledges and happily provides repair for. However, some issues are not that widespread and we have to figure out the solution ourselves. We have a MacBook Pro that started showing horizontal lines on the screen. In this article, I will walk you through the process of how we triangulated the problem and fixed or got rid of horizontal lines on our MacBook Pro. Let’s begin.
There could be a hardware issue, a software error, or a combination of both that may be causing horizontal lines to appear on your MacBook Pro display. Our 13-inch MacBook Pro 2016 model started showing horizontal lines due to a hardware issue. I have covered a step-by-step guide to help you narrow down the problem and shared my experience.
SMC or System Management Controller is responsible for handling all low-level processes such as thermal management, battery monitoring, video switching, etc. If your MacBook Pro is acting up and showing horizontal lines on the screen, you can start troubleshooting by resetting the SMC.
MacBook Pro that came out in the last few years has had some problems that have pushed Apple to release worldwide service programs that fix those issues free of cost. One of the most notable examples is the Butterfly Switch keyboard that kept failing and Apple eventually issued a free replacement for the keyboard.
In our case, the MacBook Pro 2016 shows horizontal lines on the display. Fortunately, there is adisplay-related service program offered by Apple for our MacBook Pro model. However, the Service program exclusively mentions that the affected MacBook Pro laptops show vertical bands of bright areas along the bottom. If your MacBook shows those vertical lines, it may be eligible under the Service program. In this case, contact Apple Support to get an appointment and further questions.
After hours of researching, I found that our MacBook Pro only starts showing the horizontal lines on the screen when the machine is under stress and the processor is doing heavy lifting generating heat. As the temperature rises, the lines get worse. One quick way to mitigate that problem is to use a nifty app that ramps up the fan to help cool down the MacBook Pro.
You can install Macs Fan Control for free and manually adjust the fans’ speed and see if it alleviates the problem. In our case, running fans on full-blast did help but only for a short while. Results may vary especially if you’re in a hotter climate.
Using an external monitor is a good way to find out if the issue is with the hardware or software. In our case, the horizontal lines never showed up on the external monitor attached which solidifies that the issue is in MacBook’s display itself.
We actually used the MacBook by connecting an external monitor and surprisingly, the setup worked really well. Although MacBook is essentially in Clamshell mode, buying a 32″ 4K external Monitor is cheaper than getting the MacBook’s display replaced.
Even though the Clamshell mode works for us, it still cripples the MacBook and locks the laptop to a desk. If you’re someone who’s on the road and like to use the MacBook as a laptop then your only option is to get the device serviced by Apple or a third-party repair shop. Apple quotes a complete display replacement at approximately $600 and you may get a better price with third-party repair shops.
You can start a repair request on Apple’s website but it only schedules an appointment if your MacBook Pro is under warranty. However, if your MacBook Pro is out of warranty, you would have to visit your nearest Genius bar or get help over the phone with Apple Support.
So, these are all the steps you can take to get your MacBook Pro fixed. I decided to use the MacBook Pro in the Clamshell mode indefinitely as it never left the office desk anyway and it’s cheaper to buy an external monitor and wireless keyboard, and a Mouse than to replace the display from Apple. What’s your take? Would you rather get your MacBook display serviced or use the laptop in Clamshell mode? Let me know on Twitter.
MacBook laptops from Apple are some of the most beautiful and well designed – not to mention powerful, but just like everything else man-made they aren’t impervious to accidental drops, dings, and damage.
Thanks to the fact that they are made using high-quality construction materials (especially milled aluminum) they feel indestructible in the hand, but those gorgeous retina displays have the potential to pop and spiderweb just like any other screen out there.
Unlike most laptop computer repairs, the retina display on the MacBook is very unique, and as a result much more expensive to service. Lenovo, HP, Dell and all major OEM for PCs will utilize the same display across hundreds of models, and even that display is used across multiple years of laptops.
If you are unlucky enough to have a damaged screen, chances are pretty good you started to look into how much does it cost to replace a MacBook screen at the Apple Store – and the odds are pretty good you had a tough time hammering down concrete figures without bringing your computer into a store and having someone from the Genius Bar have a look. If you wanted to make an appointment with a Genius Bar, you can find that additional information here.
In this quick guide we hope to show you about how much you can expect to have to spend on MacBook repair going forward, the total “all in” cost for getting your screen replaced, and your computer back up and running.
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