macbook pro lcd screen problems manufacturer

Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.

To identify your computer"s model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

Please choose one of the options below for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program.

Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.

The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

The Apple Limited Warranty covers your Apple Display and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Commercial product makers build high quality products. You can tell because the manufacturer is willing to stand by their products and repair or replace them for defects caused by materials or workmanship (but NOT abuse) at manufacturers expense for a stated warranty period.

For Apple Macs in most countries, that period is one year. That is the total responsibility Apple or any manufacturer has to you under law. Assumptions about additional responsibility of Apple or any other commercial product-maker"s products working longer than the warranty period are not accurate. The amount you paid for the product has no bearing on this. The rules are the same for a car costing US$20,000 or more.

Some manufacturers offer extended warranties, also known as service contracts. For a modest pre-payment, the manufacturer agrees to service their product for an additional period of time -- to repair or replace defects in Materials or Workmanship for an additional period. Some users will have No claims during this period. This "insurance effect" allows the manufacturer to keep the price of this service contract relatively low. You generally can not sign up later, because then only owners with problems would sign up, after they discovered an issue.

The MacBook Pro is a lightweight, portable computer that runs on batteries. Being portable, it can easily be subjected to multi-G forces daily, just by being moved about in a completely ordinary way. This is extremely stressful to electro-mechanical equipment. I would never even think about NOT purchasing the extended warranty coverage for such a portable device.

Yes it is very unfortunate. I"ve been seeing a decline in hardware quality and in macOS over the years, but the drop in quality has been extremely pronounced with the USB-C Macs. There are so many hardware design flaws that it boggles the mind that Apple has stuck with this broken design. I repair these Macs so I know of a lot more design flaws than the general public is aware. Plus I"ve encountered a lot of odd issues with macOS as well especially with these USB-C Macs in particular.

Apple has proven to me that Apple as a company does not care about their users anymore. Years ago I could get Apple to assist me in a lot of ways, but today no one at Apple is able to do anything for me at all. The people I get in contact with at Apple want to help me, but it seems they are unable to do anything these days so I"ve given up asking Apple for help or even to provide them feedback because nothing ever happens these days. Years ago Apple actually did respond to my feedback and corrected some issues, but this Apple no longer exists. I will no longer recommend a Mac to anyone after my own personal experiences and from what I"ve personally encountered while trying to support and repair these USB-C Macs. Unfortunately Apple doesn"t see any problems with their current hardware as people continue to buy it, but I think even if people stopped by their computers it would not make a difference except for Apple to just stop making computers.

Because Apple has made these laptops thinner and thinner and consolidated everything into just a few major components it is no longer possible to repair an Apple laptop at a reasonable cost. For example most current Apple laptops contain three major parts (Display, Top Case Assembly, Logic Board) most of which cost about $500+ US each without any labor. On the non-Retina laptops it was actually possible to replace the camera, or LCD Panel, or internal display cable, glass, hinges, SSD, WiFi Card, Speakers, etc., but today replacing speakers on a USB-C Mac will easily cost you $500+ US as the speakers are considered by Apple to be part of the Top Case Assembly which also includes the Keyboard, Trackpad, Touchbar, and Battery.

Apple has made it nearly impossible for any independent repair shop un-affiliated with Apple to even repair the USB-C Macs as they cannot easily access any schematics, or parts/components as Apple tries to prevent anyone from supplying any components to the independent repair shops. Even if these independent repair shops could access these components Apple now adds a new requirement to program the T2 security chip with the serial numbers of individual parts which requires software only available to official Apple Authorized Service Providers.

If you want an affordable computer, then Apple is not that computer. Unfortunately you have to be very careful purchasing a standard PC laptop as many of them are under powered and complete junk so it is best to stick with a business class laptop (pick a popular business model so you have better chance of support after the product is discontinued).

These are the worst designed laptops Apple has ever produced. There are even more design issues/failures than are made public. I feel sorry for all the people who have been tricked into buying these USB-C Macs based on Apple"s generally respectable quality and designs of previous generations.

At this time your options are to pay Apple for the repair, or purchase another laptop. You can also see if any local consumer protection laws apply to help you out. Otherwise you can write Apple corporate a letter describing your dissatisfaction or just leave Apple product feedback here:

As long as people keep paying Apple money for this design failures Apple will keep making them since Apple users are telling Apple corporate that Apple is doing a good job. Right now this is the only thing may wake Apple up if enough people stop buying their poorly designed products, but of course enough people must do this to make Apple notice (unless of course it just causes Apple to stop making laptops).

I’m disappointed with Apple. My Retina monitor of an almost 4k $ Laptop is now looking really ugly. The reason is a manufacturing defect by Apple, the anti-reflection coating has started a degradation process that can not be repaired if not by replacing the whole display. The cost for replace the display is almost about 1K$. Unfortunately on my MacBook Pro this degradation process has started 6 month too late for a free replacement. But I never received a mail from Apple advising me about this possible issue on my MacBook Pro and now Apple won’t pay for his manufacturing defect.

I have a late-2016 MacBook Pro, and, like many people with that generation of laptop, I recently fell victim to the Flexgate display problem. Flexgate refers to a design flaw in the ribbon cable connecting the body of the laptop to the display: that cable is supposed to flex with the opening and closing of the computer, but it’s wearing down too quickly with conventional use. Uncovered by an iFixit report and named by one of the site’s users, this problem is dramatically compounded by the fact that the cable in question is affixed to the display — so the only means of repairing a fault with the cable is the total replacement of the display. Which isn’t cheap.

Owning a Mac has always been an expensive business. I couldn’t afford to even think about a MacBook during my university years, and then it was only because my first writing job demanded a Mac that I bought my first laptop from Apple. But in the decade since then, the mantra of “you get what you pay for” has stayed true with Apple. MacBooks have long been the most reliable laptops with the longest-lasting batteries, the best touchpads, the prettiest displays, and the best construction. Apple’s quality assurance and after-sales customer support also tower above PC-making rivals like Dell, HP, and Lenovo.

My experience of having my MacBook Pro repaired was a fortunate one, as I already had AppleCare covering the £391 ($520) expenditure. But what about all the people who bought an Apple laptop in early 2017, expecting it to live up to the company’s reputation and last for many years? iFixit says the Flexgate flaw means it’s a matter of when, not if, your MacBook’s display cable will give out. In the European Union, consumer protection dictates a two-year warranty on all products, and it seems like the Flexgate issue is becoming apparent in most affected laptops right around this two-year mark. That means that just as your statutory rights to free repair are running out, you’re getting hit with an intolerable display malfunction.

Apple seems to be aware that this is a problem. In a follow-up report on the 2018 MacBook Pro refresh, iFixit found that Apple had elongated the display cable design, ostensibly to get rid of the defect that plagued the 2016-and-later laptops that preceded that update. That change happened without any public acknowledgement, and, to this day, Apple continues to act as if Flexgate is not a real or widespread problem.

A petition, now numbering more than 15,000, would beg to differ. It calls for Apple to publicly recognize Flexgate as a design flaw, and to commit to repair all MacBook Pro laptops affected by it. I think that’s exactly what Apple should do, and it’s no less than we should expect from a company that touts its reliability and user satisfaction numbers any chance it gets. No one should have to pay upwards of $500 to replace an entire display just because Apple (a) decided to affix a fragile cable to one of the most expensive components in its MacBook Pro, and (b) miscalculated the necessary length of that cable in its first design.

iFixit’s Kyle Wiens tells me that MacBook reliability has “all been downhill since 2012. We won’t purchase these machines for our employees—too unreliable.” His impression, and it’s one that I share, is that “Apple’s obsession with thinness has removed all margin for error.” Calling it “design anorexia,” Wiens says that “when you sacrifice repairability, every other mistake you make is magnified dramatically.”

I reached out to Apple repeatedly to try and get a comment from the company on the Flexgate situation, but have received no response. In my conversations with Apple support staff, which included phone calls with support centers in the UK and the US, as well as repeat visits to the Apple Covent Garden store in London, no one within the company seemed aware of Flexgate as a problem. Worse, threads started by aggrieved MacBook Pro owners who’ve suffered the Flexgate calamity have reportedly been deleted from Apple’s support forums.

Apple, I’d like to believe, is better than this. And yet, the company has previously shown itself slow to acknowledge issues with its butterfly keyboards and iPhone batteries. Both problems were eventually addressed in a satisfactory manner, though they did undermine the sense of trust that Apple works hard to engender in its users. The infamous Bendgate episode surrounding the iPhone 6, which Apple would later be shown to have known was more likely to bend under pressure, was left unresolved. The subsequent iPhone 6S just magically happened to be made of stronger stuff.

I don’t blame Apple for Flexgate. Design problems can and do arise. But the company ought to live up to its own aspirations by acknowledging the issue and treating its customers fairly.

Why have MacBook screens been cracking unexpectedly? Since the launch of the new Apple Silicon powered MacBook Air and MacBook Pro laptops in late 2020, some users have been reporting mysterious cracks appearing in the screens. Now Apple has confirmed what is causing the issue.

Detail of an Apple MacBook Pro 13-inch 2GHz laptop computer, taken on November 10, 2016. (Photo by ... [+]Joby Sessions/MacLife Magazine/Future via Getty Images)Future via Getty Images

"To enable the thin design of Mac notebook computers, the clearance between the display (screen) and the top case is engineered to tight tolerances. If you use a camera cover, palm rest cover, or keyboard cover with your Mac notebook, remove the cover before closing your display. Leaving any material on your display, keyboard, or palm rest might interfere with the display when it"s closed and cause damage to your display."

While Apple has tacitly confirmed how displays are being damaged, the root cause of the problem is not with MacBook Air and MacBook Pro owners. It lies with Apple pushing the limits of design in a quest to make its laptops as thin as possible.

While they look gorgeous on stage, in marketing shots, and on display in the Apple Store, any MacBook is an expensive investment for many, and consumers who can pay close to $3000 for some of the highly specced models are going to want to protect their new laptops from the dings and scrapes of modern life.

Apple has an extensive selection of third-party cases and covers on sale, although a look through the list today shows a lack of keyboard, palm rest, or camera covers. The closest you get to anything that would disrupt the closed space between keyboard and screen would be the clips that a hard case shell use to secure the shell to the body of the laptop, or the screen privacy guard that reduces the viewable angle of the screen.

But it’s the design of the MacBook Pro and MacBook Air that is contributing to the problem. No matter how the laptop looks, everyone can see the voracious appetite for protective cases in the marketplace. They are part of the ecosystem, and as such they should be part of the design consideration. To reduce the tolerances between the two sides of the laptop to enable “the thin design” does not feel a customer led decision.

Thankfully the new MacBook Pro design is just round the corner. Hopefully the new design that will debut on the 14-inch and 16-inch MacBook Pro laptops will be more accommodating to the business of life than the ideals of imagination.

Many consumers are reporting a similar problem and the same treatment from Apple. Now a class action lawsuit has been filed, alleging "the M1 MacBook is defective" and "consumers who have attempted to secure replacements or repairs have been rebuffed."

There have been a number of issues with Apple’s MacBook models over the years. In some cases Apple has service programs where it will fix your MacBook for free, in other cases the Macs have been recalled by Apple due to safety issues.

reports of cracked screens from M1 MacBook owners. Some users have claimed that the screen of the computer has inexplicably and all of a sudden cracked. Reports have been shared on

Unfortunately, users have been told by Apple support that they are responsible and that the damage is not covered by the warranty. However the company has published a support document detailing how to avoid cracked screens. More here:

Certain MacBook Pro models have been banned from flights following Apple’s recall of certain models sold between September 2015 and February 2017. Some of these MacBook Pro models are fitted with batteries that “may overheat and pose a fire safety risk,” according to Apple.

The US Federal Aviation Administration has alerted airlines to the recall. This means that if you are flying to or inside America, you won’t be able to take a recalled MacBook Pro on as carry-on luggage, nor will you be able to check it in as cargo.

Various airlines managed by Total Cargo Expertise, including TUI Group Airlines, Thomas Cook Airlines, Air Italy, and Air Transat, have implemented a complete ban on these laptops, with employees told: “The 15in Apple MacBook Pro laptop, sold between mid-2015 and February 2017 is prohibited on board any of our mandate carriers.”

Laptops that have replaced batteries won’t be impacted, according to a TUI spokesperson who spoke to Bloomberg. We assume that you would need to prove that the battery replacement has taken place.

It’s not only the 15in MacBook Pro that is affected by a battery issue. Apple has also indicated that the battery inside the 13in MacBook Pro can also expand – although this is considered less of a risk than the 15in issue.

The no fly ban relates to Apple’s 20 June 2019 voluntary recall of some 15in MacBook Pro units which contain a battery that may overheat and pose a safety risk, according to the company.

In a press release the company stated that: “Because customer safety is a top priority, Apple is asking customers to stop using affected 15-inch MacBook Pro units.”

website) suggests that a component in certain 13in MacBook Pro may fail “causing the built-in battery to expand”. That sounds a bit concerning, but Apple says it is not a safety issue.

If you own a 15in MacBook Pro unit purchased between September 2015 and February 2017 – known as MacBook Pro (Retina, 15-inch, Mid 2015) – it may be part of the battery recall. You’ll be able to identify whether it’s included in the recall by the serial number which can be found by clicking on the Apple Logo and choosing About This Mac.

here to find out if you are eligible to the battery replaced. Enter your computer’s serial number on the program page to see if it is eligible for a battery replacement. If you are the switch will be free of charge.

As for the 13in MacBook Pro, the issue is with non-Touch Bar units manufactured between October 2016 and October 2017. You can enter your serial number on Apple’s

The specifics of the problem are unclear, but Apple’s solution seems to be to replace the logic board. While Apple doesn’t have an official program for this issue, it should replace the logic board for free if its personnel determine that it is affected by the issue. This should be the case for four years from the purchase date – so it could run until 2022.

As of May 2019 Apple has been running a backlight service program for 13in MacBook Pro purchased between October 2016 and February 2018. This includes the MacBook Pro from 2017.

According to Apple affected laptops may:Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen

The problem was caused by a flex cable that is too short. MacBook Pro models manufactured after 2018 are unaffected because a longer flex cable was used.

Apple extended the service program, so that it is valid for five years from the original purchase date or three years from the service program’s start date (May 21, 2019), whichever is longer.

The problem was related to the design of the keyboard of these MacBook laptops. The so called Butterfly design meant that dust could get trapped under the keys causing keys to stop working. The problem was that the whole keyboard needed to be replaced to rectify the problem.

After a lot of complaints Apple started a service program in which it would replace affected keyboards free of charge. There is more information about this program on Apple’s

If you Mac qualifies then Apple or an Apple Authorized Service Provider will repair the keyboard for free, either by replacing a few keys or the whole keyboard.

Non Touch Bar models of the 13in MacBook Pro sold between June 2017 and June 2018 could be affected by an issue with the SSD that might cause you to lose valuable data.

Apple has stated that “a limited number of 128GB and 256GB solid-state drives (SSD) used in 13in MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive.”

The issue applies to 13in MacBook Pro units sold between June 2017 and June 2018. Apple has emailed those with affected models – assuming that they were registered with Apple.

Shortly after the 2016 MacBook Pro got into users’ hands, reports of loud crackling and popping noises through the speakers started to appear on community forums. It was initially thought that, the noises only occurred if the user boots into Microsoft Windows using Boot Camp. However, one Macworld reader has commented that:

“I have a 2017 MacBook Pro and I had speakers replaced 2 times due to them popping. And I had not installed Windows, it all happened in MacOS. So it is 100% a hardware issue and not Boot Camps fault.”

Some users even reported that their MacBook Pro speakers were permanently damaged by the noises when Windows was booted, which subsequently meant the speakers no longer worked then they booted back into macOS. The right speaker in particular seems to be affected in this way.

“The crackling noise is noticeable after a few minutes whilst listening to audio files or YouTube type of websites,” claimed one Reddit poster who had his new MacBook Pro replaced and found that the issue remained. He suspects that it’s the drivers. Other posters suspect that it’s a firmware issue.

You could also ensure that headphones are attached via the 3.5mm audio jack before using Boot Camp to boot into Windows, as this will avoid the MacBook Pro’s speakers being used. The crackling/pops will not be heard in the headphones. Notably, users affected by the issue report that simply turning the volume control down has no effect; the loud crackling and pops continue.

A “small percentage” of MacBook Pros sold between February 2011 and December 2013 experienced issues with distorted video and out-of-the-blue system restarts. The problems affected 15in and 17in MacBook Pros from 2011 and 15in Retina MacBook Pros produced from 2012 to early 2013.

2011 MacBook Pro had complained about video issues for years before Apple addressed the issue with a recall. Some MacBook owners even filed a class-action suit against Apple, alleging problems with the AMD graphics chips and the lead-free solder that connects the GPU to the MacBook’s logic board were responsible for video problems and system failures.

In a memo distributed to Apple Stores in June 2018, Apple wrote that it had “identified a specific population of MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports) units requiring both solid state drives and the main logic board to be replaced when either has a functional failure,”

noted in a hands-on review (warning: includes significant bad language!) that some USB-C adapters not only slowed down his 13in non-Touch Bar 2016 MacBook Pro but also appeared to slow or entirely kill the MacBook Pro’s Wi-Fi connection. The adapters worked perfectly with a Dell laptop.

Meanwhile, Mac developer Khaos Tian has not only discovered that some third-party Thunderbolt 3 docks don’t work with the new 2016 MacBook Pro but even

Buying only Apple’s own USB-C or Thunderbolt 3 adapters is the obvious solution. Buying third-party adaptors or docks will probably be cheaper but, as Apple says, only those certified by Apple are guaranteed to work – and there’s still relatively few of those.

Apple might provide a future update to macOS Sierra to include support for non-compatible USB-C/Thunderbolt hardware but knowing Apple like we do – and coupled to the fact they have their own range of adapters – we wouldn’t hold our breath waiting for a fix. To be honest, if you’re affected then we reckon it’s best to bite the bullet and get new Apple-approved adapters.

Reports of failing MacBook Pros have been flooding in since 2013, with many owners of 2011 models with AMD graphics suffering from system crashes and hardware problems that have been described as “critical”. After a long wait, Apple finally announced a repair programme, and we’ve got all the details here. For coverage of similar programmes covering MacBooks and other Apple products, read our guide to

On its support page, Apple revealed it has determined “that a small percentage of MacBook Pro systems may exhibit distorted video, no video or unexpected system restarts”.

The specific symptoms described by Apple include distorted or scrambled video on the computer screen, no video on the computer screen (or external display) even though the computer is on, and the computer restarts unexpectedly.

The products initially included in the repair program were the 15in and 17in MacBook Pro models manufactured in 2011, and 15in MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013. TheMacBook Pro (15-inch, Early 2011), MacBook Pro (15-inch, Late 2011), MacBook Pro (17-inch, Early 2011) and MacBook Pro (17-inch, Late 2011) and theMacBook Pro (Retina, 15-inch, Mid 2012) and MacBook Pro (Retina, 15 inch, Early 2013). However, with the program only lasting four years kit is now too late to qualify for the repair.

The problem, first emerged in February 2013 and escalated throughout 2014 as more and more owners of the affected models began to experience issues. While playing games, watching HD video or performing another graphics-intensive task, users have witnessed their displays distorting, or sometimes going completely blank. Rebooting the machine temporarily resolves the issue, but it almost always returns.

Eventually, many users found that their MacBook boots to a blue or grey screen. Currently, the only permanent resolution is to get a replacement logic board, but that can prove quite costly without Apple Care. It’s believed that overheating is to blame for the issue.

Some of the readers who’ve been in touch have said that Apple has replaced their 2011 MacBook Pro’s logic board thanks to Apple Care, with some customers even claiming to have had their logic board replaced multiple times.

offered replacement hard drives for iMacs containing 1TB Seagate hard drives that have been known to fail, replacement MagSafe adapters, iBook logic board replacements back in 2004, and, most recently, a MacBook Air

If your Mac is eligible for repair, you’ll now need to back up your Mac laptop and then bring it to an Apple Retail Store or Apple Authorised Service Provider. An Apple technician will then run a diagnostic test to verify eligibility, and let you know how long it’ll take to repair.

Note, however, that if there is other damage to your MacBook Pro that “prevents the repair” such as a cracked screen, they’ll charge you for the replacement of that. Aside from that, though, the repair program is completely free (and so it should be!).

Replace a display compatible with a Mid 2018 to Mid 2019 model A1989 or A2159 MacBook Pro 13" with laptop. Includes the 2560 x 1600 13.3" Retina LCD Screen, Display Cover, Bezel, FaceTime HD Camera, and Clutch Hinges.

Replace a display compatible with a 2016 or 2017 model A1706 or A1708 MacBook Pro 13" Retina laptop. Includes the 2560 x 1600 13.3" Retina LCD Screen, Display Cover, Bezel, FaceTime HD Camera, Clutch Hinges, Display Daughter Board, Cable Spring

Replace a display compatible with a model A2338 MacBook Pro 13" laptop. Includes the 2560 x 1600 pixel IPS panel with True Tone, Display Cover, Bezel, FaceTime HD Camera, Clutch Hinges, Display Daughter Board, Cable Spring Mechanism.

Replace a display compatible with a 2018 or 2019 model A1990 MacBook Pro 15" with Touch Bar laptop. Includes the 2880 x 1800 15" Retina LCD Screen, Display Cover, Bezel, FaceTime HD Camera, and Clutch Hinges.

Replace a display compatible with a 2020 model A2289 MacBook Pro 13" Two Thuderbolt Port laptop. Includes the 2560 x 1600 13.3" Retina LCD Screen, Display Cover, Bezel, FaceTime HD Camera, and Clutch Hinges.

Replace a display compatible with the model A1398 Late 2013 to Mid 2014 MacBook Pro 15" Retina laptop. Includes the 2880 x 1800 pixel 15.4" Retina LCD screen, display cover, bezel, FaceTime HD camera, clutch hinges, Wi-Fi antenna, camera, and

Replace a display compatible with the late 2011 model A1278 13” Unibody MacBook Pro. Includes the front glass, LCD screen, iSight Camera, all antenna cables, all LCD cables, hinges, and clutch cover.

Replace a display compatible with the model A1502 Early 2015 13" MacBook Pro laptop. Includes the 2560 x 1600 13.3" Retina LCD screen, display cover, bezel, FaceTime HD Camera, clutch hinges, Wi-Fi antenna, camera, and display data cables. Part #661

Replace a display compatible with the model A1707 late 2016 to 2017 Retina 15" MacBook Pro laptop. Includes the 2880 x 1800 15.4" Retina LCD Screen, Display Cover, Bezel, Camera.

Replace a display compatible with the model A1502 late 2013 to mid 2014 Retina 13" MacBook Pro laptop. Includes the Retina 2560 x 1600 pixel 13.3" LCD screen, display cover, bezel, FaceTime HD Camera, clutch hinges, Wi-Fi antenna, camera, and

Replace a damaged or malfunctioning Touch Bar assembly compatible with MacBook Pro 15" Retina Mid 2018 laptops. Fix touch issues on the Touch Bar"s digitizer.

Replace a glossy or anti-glare display panel compatible with the A1278 Late 2008, A1342 Late 2009 to Mid 2010 MacBook 13" Unibody models and A1278 MacBook Pro 13" Unibody model laptop. 1280 x 800 pixel Resolution. 13.3".

Replace a display compatible with the mid 2012 model A1286 15" Unibody MacBook Pro laptop. Includes the LCD screen, display cover, bezel, FaceTime HD Camera, clutch hinges, LED assembly, Wi-Fi antenna, and display data cables.

Replace a display compatible with the mid 2012 Unibody 13" MacBook Pro laptop. Includes the 13.3" LCD screen, display cover, bezel, iSight Camera, clutch hinges, display inverter, Wi-Fi antenna, iSight, and display data cables.

Replace a display compatible with a model A2442 2021 14" MacBook Pro laptop. Includes the 3024 x 1964 LCD screen, display cover, camera, and clutch hinges.

Replace a display compatible with a model A2485 2021 16" MacBook Pro laptop. Includes the 3456 x 2234 Liquid Retina XDR mini-LED screen, display cover, camera, and clutch hinges.

Replace a display compatible with a model A2141 2019 16" MacBook Pro laptop. Includes the 3072 x 1920 LCD screen, display cover, bezel, FaceTime HD Camera, and clutch hinges.

Replace an Antenna Cover compatible with the A1212 model 17" MacBook Pro laptop. This part houses the AirPort antenna cable assembly within the clutch cover.

If you"ve ever had a flickering MacBook Pro® screen, you know how easily it can ruin your work day or movie night. Fortunately, there are some simple fixes that can help resolve the problem.

At Asurion, when tech breaks, we fix it—whether your MacBook® won"t turn on or it needs a factory reset. We"ll walk you through what to do if your MacBook Pro screen is flickering so you can get back to what"s important.

There are various ways to try to stop your screen from flickering. Our suggestions go from simple to increasingly more complex, so start at the beginning and work your way down the list.

Updating your MacBook Pro to the latest iOS®version can solve all kinds of issues, including a flickering screen. Here"s how to confirm that your laptop is running the latest version of macOS®.Open System Preferences.

We"re all used to staring at a bright white screen, but Dark Mode offers a darker color scheme that"s easier on our eyes. Meanwhile, True Tone technology adjusts the color and intensity of your retina display to match the light around you, so that what you see on your screen appears more natural. Both features can occasionally lead to screen flickering.

Another cause of screen flickering lines on your MacBook Pro? Recently downloaded applications and files, which may have viruses. To erase them from your computer:Go to the dock and click on the Finder.

Many MacBooks come with two graphics systems. They also come with the automatic graphics switching option turned on to enable your computer to use the best one for whatever you"re doing—and to maximize battery life. But sometimes the two graphics systems can cause screen flickering. To turn off the setting:Go to Apple menu>System Preferences>Battery.

If that acronym looks more like a foreign language than a tech term, you"re not alone. NVRAM stands for non-volatile random-access memory, which stores different kinds of data, including your screen resolution, volume preferences, and time zone information. Screen flickering can start when the NVRAM is cluttered or outdated. Here"s how to reset your NVRAM:Shut down your Mac.

Your MacBook Pro"s System Management Controller (SMC) determines how your computer manages power. Much like restarting and updating, resetting the SMC can resolve various glitches, including a flickering screen. There are different ways to reset the SMC, depending on which model you have.

Doing so will help you figure out whether the software that loads as your Mac starts up is causing your screen to flicker. Keep in mind, your screen resolution may be low and your computer may run slowly—that"s normal in Safe Mode. When you"re ready, check our guide to how to start your computer in Safe Mode. If the flickering stops in Safe Mode, turn off your Mac and then turn it back on as usual—you"re good to go.

If you"ve tried the troubleshooting tips above but the screen flickering continues on your MacBook Pro, it"s time to run Apple Diagnostics. It will help figure out if there"s a hardware issue.Shut down your computer.

In both cases, Apple Diagnostics will run a scan for any problems and identify where a defect may be. You"ll receive one or more reference codes, which you can read more about here. From here you can do a few things:Repeat the test by clicking “Run the test again" or pressing Command + R.

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

Watching your Mac display suddenly distort, freeze, or refuse to turn on is never a welcome event. Unlike other Mac issues, you can"t delay dealing with a misbehaving display; it must be addressed immediately. If you are lucky, the glitch is just a glitch, temporary in nature and not necessarily an indication of continuing troubles to come. In many cases, display problems don"t return after a restart.

Assuming the problem you"re having is indeed a graphics issue and not one of the startup issues that manifest themselves as a display that"s stuck on a gray screen or a blue or black screen, taking the time to run through these troubleshooting tips is a good idea.

You might be surprised at how many times turning your Mac off and back on fixes issues such as display problems. Restarting your Mac puts everything back to a known state. It clears out both the system and graphics RAM, resets the graphics processing unit (GPU) and the central processing unit (CPU), and then restarts everything in orderly steps.

This may seem obvious, but if you"re using a separate display, one not built into your Mac, you should check that it"s turned on, the brightness is turned up, and that it"s properly connected to your Mac. You may scoff at the idea that a cable came loose or the power somehow was turned off, but kids, adults, and pets have all been known to accidentally unplug a cable or two, push a power button, or walk across a power strip switch.

The parameter RAM (PRAM) or non-volatile RAM (NVRAM) contains the display settings your monitor uses, including resolution, color depth, refresh rate, number of displays, color profile to use, and more. If the PRAM in older Macs or the NVRAM in newer ones should become corrupt, it can change the display settings, causing problems that include strange colors and refusing to turn on.

Use Safe Mode to isolate graphics issues you may be having. In Safe Mode, your Mac boots into a stripped-down version of the Mac OS that only loads the bare minimum of extensions, disables most fonts, clears out many of the system caches, keeps all startup items for starting, and deletes the dynamic loader cache, which is a known culprit in some display problems.

After your Mac restarts in Safe Mode, check to see if any of the graphics anomalies are still occurring. If you"re still experiencing the problems, you have a possible hardware issue. Jump ahead to the Hardware Issues section.

If the graphics problems appear to be gone, then your problem is likely software-related. Check any new software you"ve added, including Mac OS software updates, to see if they have any known issues with your Mac model or with software you"re using. Most software manufacturers have support sites you can check. Apple has both a support site and support forums where you can see if other Mac users are reporting similar issues.

If you don’t find any help through the various software support services, try diagnosing the issue yourself. Restart your Mac in normal mode, and then run your Mac with only basic apps, such as email and a web browser. If all works well, add any apps you use that may have helped cause the graphics issue one at a time. Continue until you"re able to repeat the problem, which narrows down the software cause.

If it looks like the problem is hardware-related, run the Apple Diagnostics to test your Mac"s hardware for any issues. You can find instructions at: Using Apple Diagnostics to Troubleshoot Your Mac"s Hardware.

Apple has occasionally extended repair programs for specific Mac models. This usually happens when a manufacturing defect is discovered. Check to see if your Mac is included in those that have an acknowledged defect. Apple lists active exchange or repair programs at the bottom of the Mac Support page.

Apple offers hands-on hardware support through its Apple Stores. You can make an appointment to have an Apple tech diagnose your Mac"s problem, and if you wish, repair your Mac. There is no charge for the diagnostic service, but you need to bring your Mac to the Apple Store.

Before we proceed: If you’re facing intermittent horizontal lines at the bottom of your display, it’s not flexgate. Your MacBook has a faulty T-CON board. Read all about it here: MacBook Pro: Horizontal lines on Screen? 2016-2017 Model

This design flaw primarily afflicts the MacBook Pro 2016 and 2017 models. Both 13 inch and 15 inch models are affected.A1707 - MacBook Pro (15-inch, 2016-17, Touchbar model)

Up until 2015, the MacBook display controller or logic board used to be tucked inside the hinge cover at the bottom of the display. It was part of the “lid”, so the wire connecting to it ran inside the hinge cover and was never moved or disturbed.

The flex/ribbon contains multiple cables. Usually the backlight cable gives way first, causing various backlight related faults. The damage progresses in stages:When the cable hasn’t broken but just some connection lines are worn off, it manifests as the stage light effect.

Step 2: Quietly introduce a “fix” in the subsequent model. Apple discreetly increased the length of the flex cable in 2018 model MacBooks. Just by ~2mm. This would reduce the stress on the cable, thereby reducing chances of damage. Thus Apple tried fixing an issue they hadn’t acknowledged in the first place. Note: Jury is still out on whether this fix solves the problem or just delays the eventual failure. In our experience at Fixxo, 2018-19 models continue to face flex cable issues, however not in as large numbers.

Step 3: Introduce a replacement program. Finally, Apple couldn’t ignore the public backlash anymore and introduced a free display replacement program.

But wait ..  this program is valid onlyfor “13-inch MacBook Pro 2016 model”, however it is amply clear the design flaw actually impacts both 13-inch and 15-inch variants of 2016 as well as 2017 models. Well..

If yours is a 13-inch MacBook Pro 2016 model, and the purchase date is between October 2016 and February 2018, you’re eligible for Apple"s free display replacement program. Congratulations! Take it to an Apple Authorized Service Provider. There are a number of fake AASPs around, careful!.

If your MacBook isn’t eligible for the program, you’ll unfortunately need to get a paid display replacement. It isn’t cheap. A reputed non-Apple vendor may be your best bet.

Well, the cable is integrated into the screen, so it cannot be swapped out. So, the standard resolution offered is to replace the entire display panel.

At Fixxo, however, we have recently launched the flexgate repair service. We extend the backlight flex cable by micro-soldering a small piece of replacement cable onto it. It is a highly specialized and sensitive repair. So far, the results have been very encouraging, and we"ve managed to save our clients a ton of money. By the way, this is also the change that Apple basically introduced in its 2018 MacBooks.

At Fixxo, you may even consider buying a used display panel salvaged from other dead MacBooks. It’s 100% genuine and quite cost-effective. Contact Us to discuss.

Through its manufacturing run between 2016 and 2017, the MacBook Pro suffered what many refer to as a “stage lighting” problem. This would impact the screen and, for some owners, make the laptop unusable. And now a judge says Apple continued to release the computer, knowing the problem existed, anyway.

Part of the problem comes from the fact that it was only in 2019 that the issue started to crop up. And while it impacted quite a few people, it wasn’t a very large number. At least, not at first. But, eventually, Apple launched a Display Blacklight Service program, which was designed to help customers fix the problem without charging them.

Apple also said that the MacBook Pro models manufactured between October 2016 and February 2018 could see the stage lighting issue crop up. Apple would go one step farther, though, and install a “lid angle sensor” for the new 16-inch MacBook Pro at the time. This was meant to address that stage lighting issue.

Still, Apple was hit with not just one class action lawsuit for the problem, with folks saying Apple did know about the problem, but released the MacBook Pro models anyway.

Law360 has the report today (via MacRumors), saying that a judge presiding over one such case says that Apple would have known about the issue due to the company’s own on-site, and pre-release testing. Judge Edward Davila has sided with the plaintiffs in this particular case, saying Apple had to have known about the issue before releasing the MacBook Pro models.

U.S. District Judge Edward Davila determined that the consumers’ allegations of Apple conducting intensive pre-release testing, which the consumers say was conducted by a team of “reliability engineers” who carried out stress tests and other procedures that would have alerted Apple to defects behind the display failures, sufficiently demonstrate that Apple was aware of the alleged defect.

The primary plaintiff in the case is Mehan Talehspour, and the complaints are long. Talehspour actually goes as far as to say Apple tried to hide the “Flexgate” issue from consumers and those impacted by the problem. Talehspour says Apple deleted threads regarding the issue from its Apple Support Community forums, which only leaned into the ruling:

Apple argues that a lot of the complaints issued by Talehspour and others are based on assumptions, rather than any actual facts. The company also argued that Talehspour bought his MacBook Pro in 2017 and used it for several years without raising a complaint, or until the case was brought against Apple.

The MacBook Air was first released in 2008, so there are a lot of models in the wild that might need their screens replaced. The cost of the repair will depend on the model of the MacBook Air, as well as the problem it is having with its screen. Below I will cover the most common models I see for repair and the cost of repairing each model. I have been repairing MacBook Air screens since the beginning, and after repairing a few thousand screens personally, I can confidently say I am an expert Mac screen repair tech.

How much does it cost to replace a MacBook Air screen? The cost to replace a MacBook Air screen is $299 for most models. The A1466 model is $179, while the A1932 and A1279 models are $299. The A2337 model is $299 for the LCD or $429 for the entire display.

This was the longest-running design for the screen on the MacBook Air. All the different models within these years are compatible with the same LCD panels. The cost seems to be coming down on the screen repairs for these A1369 and A1466 models. The cost to repair the screen on a 2010-2017 MacBook Air is $179. This will cover the LCD panel itself, the labor to install it, and the shipping to get the computer back to you.

Apple finally did a complete rebuild on the MacBook Air in 2018 and created a new model number A1932. The newer model has a redesigned display assembly that utilizes a different LCD panel and overall build than the prior 7 years of MacBook Air models. The cost to repair the screen of a 2018-2019 MacBook Air is $299.

The 2020-2021 MacBook Air looks basically identical to the 2018-2019 model, but the new model requires a different LCD panel than the older version of the laptop. There are actually 2 variations on this LCD panel. One is used for the intel-based models, and the other is used for the M1 models. I expect these LCD panels will be one of the harder-to-get models as it was only used for a single model of production.

The cost to replace a cracked LCD panel on an M1 2020 model A2337 MacBook Air is $299. If you would like to have the entire display assembly replaced with a genuine Apple display assembly, the .

Apple once again created an entirely new model with a completely redesigned screen in 2022 with their M2 MacBook Air. This new model hasn’t been out long enough for us to see what the price will end up being once the LCD panel is available on its own. For now, the cost to replace the full display assembly on the 2022 MacBook Air is $450-$750.

There are multiple parts in a display assembly, and chances are they do not all need to be replaced in order to get your computer fully working again. Knowing the basic parts that are required to complete your MacBook screen repair will help you select the correct repair for your needs.

The LCD panel is the part of the screen that displays the image, it is the part of the screen that you can touch when the computer is open. This is the most commonly broken part on a MacBook Air screen. If you have a cracked screen, there is a very big chance that what you need is an LCD replacement.

The display assembly is the entire top half of the computer. It includes the LCD panel, the back housing where the Apple logo is, the clutch cover along the bottom of the screen where it says “MacBook Air”, the iSight camera, and the hinges. If there are any bends or dents on the corners of your display, you will likely need to replace the entire display assembly.

The clutch cover runs along the bottom of the MacBook screen. It is the part that says “MacBook Air” on it. Sometimes I see clutch covers that are cracked or broken while the LCD panel itself is working fine! This means the computer works perfectly and the entire screen is visible and working, but there is a crack along the bottom of the screen in the part that says “MacBook Air” on it. If this is the issue you have, you just need a clutch cover replacement rather than an LCD replacement.

The MacBook Air camera almost never has an issue. If the camera does stop responding, the issue is almost always with the logic board inside your computer rather than the camera itself. Sometimes though, the cameras will fail and require replacement. Unfortunately with the way these MacBook Airs are assembled, you usually have to replace the LCD panel when you replace the camera.

The back housing is sometimes referred to as the “lid”. It is the part that has the Apple logo on it. Usually, the housing does not need to be replaced, but if there is a dent on the corner of the housing, a dent on the housing itself, or if liquid damage is present in the housing, then you will need the housing replaced as well as the LCD. Again, because of the way these are assembled you normally can’t replace just the housing by itself.

The hinges are exactly what they sound like, the hinge where the display meets the computer. Older model Macs from the 2006-2012 era sometimes had hinges that would crack or break and cause the display to not stay up properly. That is much rarer on the MacBook Airs, but it can happen. Some models require an entire display replacement in order to replace the hinges, while others you can replace separately. Because Apple routes cables through the hinges, you usually have to replace the entire display assembly if you have issues with the hinges.

There are a few different things you should consider when looking for a screen repair on a MacBook Air. There are many shops to choose from nowadays that offer screen repair services for Mac computers. Making a good choice for the screen repair can be the difference between getting an affordable quality repair, and an expensive repair that doesn’t last as long as it should.

What is the shop’s policy on data privacy? Make sure you’re comfortable with how your personal information will be treated. Some repairs require the technician to log in to your computer during the repair process, while other repairs do not.

What is the turnaround time for the repair? Some shops take longer than others to repair your computer. I have an entire article on turnaround time for the A1466 MacBook Air.

Take your time to research and choose a computer repair shop that you feel good about. With a little effort, you can find a great shop that will take care of your MacBook screen repair needs.

Rossmanngroup – I have known the owner (Louise) since we were both newbies in the repair space. His shop provides great work at an affordable price. They are based in New York.

TCRS – I have asked for Tim’s help on logic board repairs many times over the past decade. He does not necessarily specialize in screen repair, but his shop is a great choice if you need logic board-level repairs. They are based in SoCal.

As I said, there are thousands to choose from, so do some research on the ones you are interested in and I am sure you can find a good repair shop to complete your MacBook screen repair.

If you have a MacBook Air that is not covered under AppleCare+, you will spend between $450 and $650 repairing your screen through Apple. There are a couple of different ways that the display repair is billed, so the price you are quoted will vary, but these are the standard quotes. Note that each damage tier is added to by a labor charge, which is usually $100. So a Tier 1 repair is usually about $280 for the MacBook Air + a $100 labor charge.

Tier 3 Accidental Damage covers the display as well as other components that are damaged, as long as the logic board is still working properly. This tier is usually $530 +labor at the Apple Store.

AppleCare+ does partially cover the cost of repairing a cracked screen on a MacBook Air. When you buy your computer, you are given the option to purchase AppleCare+. If you decide to purchase AppleCare+ and crack your screen, the total for the repair will be $99.

Repair cost through Best Buy is generally the same as through the Apple store. Best Buy usually charges around $450-$650 for MacBook Air screen repair.

In June of 2019, Best Buy became an Apple Authorized Service Provider. This means they have a relationship with Apple so they can order parts from Apple directly, and repair devices that are covered under Applecare.

Their actual repair capabilities on the store level seem to vary from store to store, but all the Best Buys in my area do not have Mac technicians in the actual store. They do have iPhone technicians and offer screen repair for iPhones (sometimes same-day repairs are available). But for Mac repair, they ship the computer out to be repaired and then have it shipped back to the store after repair.

When they do send a MacBook out for service, they are actually sending it to the same repair depots that the Apple Store does. They quote a marginally higher turnaround time than Apple (about 2 weeks). But generally have the computer back a little quicker than that.

UBreakiFix is not an Apple Authorized Service Provider. I do not know if they offer a genuine Apple screen (they could be utilizing Apple’s new self-repair program as I do for certain repairs), but I do know that their price for the 2020 M1 MacBook Air “starts at 479.99”. In order to get an exact quote, you have to bring your computer in for their free diagnosis.

The MacBook Air LCD replacement process is one that I don’t recommend for a beginner to an intermediate-level technician to attempt. It is best to start practicing with bad screens before moving on to these repairs. They are delicate and you can cause all kinds of problems during the repair by scratching backlight sheets or ripping cables under the LCD panel.

The display assembly replacement is a lot easier and can be completed by somebody with some technical repair experience. Apple has a self-repair program that covers the A2337 model MacBook Air. You can read about the program and get links in my 2020 M1 MacBook Air screen replacement guide.

I will say I have seen a lot of damaged screens when people attempt to repair the LCD panel on a MacBook Air themselves. Normally the damage is not fixable and you have to then replace the entire display assembly. I have a troubleshooting page for the A1466 MacBook Air if you have attempted a repair and ran into problems.

If you are experienced enough to complete the repair, you can find the panels on public sites like iFixit, eBay, Amazon, etc. As a shop, you will probably want to work with your vendor to get panels that have a guarantee so you can hold them in stock. The price for panels usually ranges from around $100 to about $400 for the newest model. Generally, the panels decrease in price with time, but sometimes if an LCD panel is not used frequently by apple, they will become rare and cost more over time for new ones.

I have put together a few guides on how to replace the LCD yourself. I currently have a 2010-2017 display and LCD replacement guide available. I also have started working on an A2337 display replacement guide that is still a work in progress. I am also working on making video guides for screen repair and hope to have those posted by the March of 2023.

The cost to replace a MacBook Air screen is $299 for most models. The A1466 model is $179, while the A1932 and A1279 models are $299. The A2337 model is $299 for the LCD or $429 for the entire display.

You can repair a MacBook Air Screen yourself, but it requires special tools. The repair is considered to be a moderately difficult repair, so I don’t recommend trying to do it yourself unless you have some experience in repairing electronics.

Apple will replace the MacBook screen for free if there are no cracks or physical damage present, but the laptop must be under warranty or AppleCare+. Sometimes screens will stop working on their own, and these types of problems will be covered under your warranty.

Apple charges between $450 and $650 to replace a MacBook Air screen if it is not under warranty. If you have AppleCare+, the cost to replace the screen through Apple is $99.

This is a great question to discuss with the shop you are thinking of doing the repair. Most of the time the answer is yes, it is worth repairing a MacBook Air screen if the MacBook Air is useful to you. The cost of the repair usually decreases with time, so older MacBook Airs will cost less to repair than newer MacBook Airs.

AppleCare+ generally does not cover a cracked screen completely. Rather it covers all but $99 of the screen replacement service. If there is liquid damage involved, then the charge is $299.

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