macbook pro lcd screen problems free sample

Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.

To identify your computer"s model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

Please choose one of the options below for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program.

Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.

The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.

Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We"ll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.

The Apple Limited Warranty covers your Apple Display and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.

We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.

Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements.

Many Apple products use liquid crystal displays (LCD). LCD technology uses rows and columns of addressable points (pixels) that render text and images on the screen. Each pixel has three separate subpixels—red, green and blue—that allow an image to render in full color. Each subpixel has a corresponding transistor responsible for turning that subpixel on and off.

Depending on the display size, there can be thousands or millions of subpixels on the LCD panel. For example, the LCD panel used in the iMac (Retina 5K, 27-inch, 2019) has a display resolution of 5120 x 2880, which means there are over 14.7 million pixels. Each pixel is made up of a red, a green, and a blue subpixel, resulting in over 44 million individual picture elements on the 27-inch display. Occasionally, a transistor may not work perfectly, which results in the affected subpixel remaining off (dark) or on (bright). With the millions of subpixels on a display, it is possible to have a low number of such transistors on an LCD. In some cases a small piece of dust or other foreign material may appear to be a pixel anomaly. Apple strives to use the highest quality LCD panels in its products, however pixel anomalies can occur in a small percentage of panels.

In many cases pixel anomalies are caused by a piece of foreign material that is trapped somewhere in the display or on the front surface of the glass panel. Foreign material is typically irregular in shape and is usually most noticeable when viewed against a white background. Foreign material that is on the front surface of the glass panel can be easily removed using a lint free cloth. Foreign material that is trapped within the screen must be removed by an Apple Authorized Service Provider or Apple Retail Store.

If you are concerned about pixel anomalies on your display, take your Apple product in for closer examination at an Apple Store, Apple Authorized Service Provider, or an Independent Repair Provider. There may be a charge for the evaluation. Genuine Apple parts are also available for out-of-warranty repairs through Self Service Repair.*

Yes it is very unfortunate. I"ve been seeing a decline in hardware quality and in macOS over the years, but the drop in quality has been extremely pronounced with the USB-C Macs. There are so many hardware design flaws that it boggles the mind that Apple has stuck with this broken design. I repair these Macs so I know of a lot more design flaws than the general public is aware. Plus I"ve encountered a lot of odd issues with macOS as well especially with these USB-C Macs in particular.

Apple has proven to me that Apple as a company does not care about their users anymore. Years ago I could get Apple to assist me in a lot of ways, but today no one at Apple is able to do anything for me at all. The people I get in contact with at Apple want to help me, but it seems they are unable to do anything these days so I"ve given up asking Apple for help or even to provide them feedback because nothing ever happens these days. Years ago Apple actually did respond to my feedback and corrected some issues, but this Apple no longer exists. I will no longer recommend a Mac to anyone after my own personal experiences and from what I"ve personally encountered while trying to support and repair these USB-C Macs. Unfortunately Apple doesn"t see any problems with their current hardware as people continue to buy it, but I think even if people stopped by their computers it would not make a difference except for Apple to just stop making computers.

Because Apple has made these laptops thinner and thinner and consolidated everything into just a few major components it is no longer possible to repair an Apple laptop at a reasonable cost. For example most current Apple laptops contain three major parts (Display, Top Case Assembly, Logic Board) most of which cost about $500+ US each without any labor. On the non-Retina laptops it was actually possible to replace the camera, or LCD Panel, or internal display cable, glass, hinges, SSD, WiFi Card, Speakers, etc., but today replacing speakers on a USB-C Mac will easily cost you $500+ US as the speakers are considered by Apple to be part of the Top Case Assembly which also includes the Keyboard, Trackpad, Touchbar, and Battery.

Apple has made it nearly impossible for any independent repair shop un-affiliated with Apple to even repair the USB-C Macs as they cannot easily access any schematics, or parts/components as Apple tries to prevent anyone from supplying any components to the independent repair shops. Even if these independent repair shops could access these components Apple now adds a new requirement to program the T2 security chip with the serial numbers of individual parts which requires software only available to official Apple Authorized Service Providers.

If you want an affordable computer, then Apple is not that computer. Unfortunately you have to be very careful purchasing a standard PC laptop as many of them are under powered and complete junk so it is best to stick with a business class laptop (pick a popular business model so you have better chance of support after the product is discontinued).

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There have been a number of issues with Apple’s MacBook models over the years. In some cases Apple has service programs where it will fix your MacBook for free, in other cases the Macs have been recalled by Apple due to safety issues.

reports of cracked screens from M1 MacBook owners. Some users have claimed that the screen of the computer has inexplicably and all of a sudden cracked. Reports have been shared on

Unfortunately, users have been told by Apple support that they are responsible and that the damage is not covered by the warranty. However the company has published a support document detailing how to avoid cracked screens. More here:

Certain MacBook Pro models have been banned from flights following Apple’s recall of certain models sold between September 2015 and February 2017. Some of these MacBook Pro models are fitted with batteries that “may overheat and pose a fire safety risk,” according to Apple.

The US Federal Aviation Administration has alerted airlines to the recall. This means that if you are flying to or inside America, you won’t be able to take a recalled MacBook Pro on as carry-on luggage, nor will you be able to check it in as cargo.

Various airlines managed by Total Cargo Expertise, including TUI Group Airlines, Thomas Cook Airlines, Air Italy, and Air Transat, have implemented a complete ban on these laptops, with employees told: “The 15in Apple MacBook Pro laptop, sold between mid-2015 and February 2017 is prohibited on board any of our mandate carriers.”

Laptops that have replaced batteries won’t be impacted, according to a TUI spokesperson who spoke to Bloomberg. We assume that you would need to prove that the battery replacement has taken place.

It’s not only the 15in MacBook Pro that is affected by a battery issue. Apple has also indicated that the battery inside the 13in MacBook Pro can also expand – although this is considered less of a risk than the 15in issue.

The no fly ban relates to Apple’s 20 June 2019 voluntary recall of some 15in MacBook Pro units which contain a battery that may overheat and pose a safety risk, according to the company.

In a press release the company stated that: “Because customer safety is a top priority, Apple is asking customers to stop using affected 15-inch MacBook Pro units.”

website) suggests that a component in certain 13in MacBook Pro may fail “causing the built-in battery to expand”. That sounds a bit concerning, but Apple says it is not a safety issue.

If you own a 15in MacBook Pro unit purchased between September 2015 and February 2017 – known as MacBook Pro (Retina, 15-inch, Mid 2015) – it may be part of the battery recall. You’ll be able to identify whether it’s included in the recall by the serial number which can be found by clicking on the Apple Logo and choosing About This Mac.

here to find out if you are eligible to the battery replaced. Enter your computer’s serial number on the program page to see if it is eligible for a battery replacement. If you are the switch will be free of charge.

As for the 13in MacBook Pro, the issue is with non-Touch Bar units manufactured between October 2016 and October 2017. You can enter your serial number on Apple’s

The specifics of the problem are unclear, but Apple’s solution seems to be to replace the logic board. While Apple doesn’t have an official program for this issue, it should replace the logic board for free if its personnel determine that it is affected by the issue. This should be the case for four years from the purchase date – so it could run until 2022.

As of May 2019 Apple has been running a backlight service program for 13in MacBook Pro purchased between October 2016 and February 2018. This includes the MacBook Pro from 2017.

According to Apple affected laptops may:Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen

The problem was caused by a flex cable that is too short. MacBook Pro models manufactured after 2018 are unaffected because a longer flex cable was used.

Apple extended the service program, so that it is valid for five years from the original purchase date or three years from the service program’s start date (May 21, 2019), whichever is longer.

The problem was related to the design of the keyboard of these MacBook laptops. The so called Butterfly design meant that dust could get trapped under the keys causing keys to stop working. The problem was that the whole keyboard needed to be replaced to rectify the problem.

After a lot of complaints Apple started a service program in which it would replace affected keyboards free of charge. There is more information about this program on Apple’s

If you Mac qualifies then Apple or an Apple Authorized Service Provider will repair the keyboard for free, either by replacing a few keys or the whole keyboard.

Non Touch Bar models of the 13in MacBook Pro sold between June 2017 and June 2018 could be affected by an issue with the SSD that might cause you to lose valuable data.

Apple has stated that “a limited number of 128GB and 256GB solid-state drives (SSD) used in 13in MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive.”

The issue applies to 13in MacBook Pro units sold between June 2017 and June 2018. Apple has emailed those with affected models – assuming that they were registered with Apple.

Shortly after the 2016 MacBook Pro got into users’ hands, reports of loud crackling and popping noises through the speakers started to appear on community forums. It was initially thought that, the noises only occurred if the user boots into Microsoft Windows using Boot Camp. However, one Macworld reader has commented that:

“I have a 2017 MacBook Pro and I had speakers replaced 2 times due to them popping. And I had not installed Windows, it all happened in MacOS. So it is 100% a hardware issue and not Boot Camps fault.”

Some users even reported that their MacBook Pro speakers were permanently damaged by the noises when Windows was booted, which subsequently meant the speakers no longer worked then they booted back into macOS. The right speaker in particular seems to be affected in this way.

“The crackling noise is noticeable after a few minutes whilst listening to audio files or YouTube type of websites,” claimed one Reddit poster who had his new MacBook Pro replaced and found that the issue remained. He suspects that it’s the drivers. Other posters suspect that it’s a firmware issue.

You could also ensure that headphones are attached via the 3.5mm audio jack before using Boot Camp to boot into Windows, as this will avoid the MacBook Pro’s speakers being used. The crackling/pops will not be heard in the headphones. Notably, users affected by the issue report that simply turning the volume control down has no effect; the loud crackling and pops continue.

A “small percentage” of MacBook Pros sold between February 2011 and December 2013 experienced issues with distorted video and out-of-the-blue system restarts. The problems affected 15in and 17in MacBook Pros from 2011 and 15in Retina MacBook Pros produced from 2012 to early 2013.

2011 MacBook Pro had complained about video issues for years before Apple addressed the issue with a recall. Some MacBook owners even filed a class-action suit against Apple, alleging problems with the AMD graphics chips and the lead-free solder that connects the GPU to the MacBook’s logic board were responsible for video problems and system failures.

In a memo distributed to Apple Stores in June 2018, Apple wrote that it had “identified a specific population of MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports) units requiring both solid state drives and the main logic board to be replaced when either has a functional failure,”

noted in a hands-on review (warning: includes significant bad language!) that some USB-C adapters not only slowed down his 13in non-Touch Bar 2016 MacBook Pro but also appeared to slow or entirely kill the MacBook Pro’s Wi-Fi connection. The adapters worked perfectly with a Dell laptop.

Meanwhile, Mac developer Khaos Tian has not only discovered that some third-party Thunderbolt 3 docks don’t work with the new 2016 MacBook Pro but even

Buying only Apple’s own USB-C or Thunderbolt 3 adapters is the obvious solution. Buying third-party adaptors or docks will probably be cheaper but, as Apple says, only those certified by Apple are guaranteed to work – and there’s still relatively few of those.

Apple might provide a future update to macOS Sierra to include support for non-compatible USB-C/Thunderbolt hardware but knowing Apple like we do – and coupled to the fact they have their own range of adapters – we wouldn’t hold our breath waiting for a fix. To be honest, if you’re affected then we reckon it’s best to bite the bullet and get new Apple-approved adapters.

Reports of failing MacBook Pros have been flooding in since 2013, with many owners of 2011 models with AMD graphics suffering from system crashes and hardware problems that have been described as “critical”. After a long wait, Apple finally announced a repair programme, and we’ve got all the details here. For coverage of similar programmes covering MacBooks and other Apple products, read our guide to

On its support page, Apple revealed it has determined “that a small percentage of MacBook Pro systems may exhibit distorted video, no video or unexpected system restarts”.

The specific symptoms described by Apple include distorted or scrambled video on the computer screen, no video on the computer screen (or external display) even though the computer is on, and the computer restarts unexpectedly.

The products initially included in the repair program were the 15in and 17in MacBook Pro models manufactured in 2011, and 15in MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013. TheMacBook Pro (15-inch, Early 2011), MacBook Pro (15-inch, Late 2011), MacBook Pro (17-inch, Early 2011) and MacBook Pro (17-inch, Late 2011) and theMacBook Pro (Retina, 15-inch, Mid 2012) and MacBook Pro (Retina, 15 inch, Early 2013). However, with the program only lasting four years kit is now too late to qualify for the repair.

The problem, first emerged in February 2013 and escalated throughout 2014 as more and more owners of the affected models began to experience issues. While playing games, watching HD video or performing another graphics-intensive task, users have witnessed their displays distorting, or sometimes going completely blank. Rebooting the machine temporarily resolves the issue, but it almost always returns.

Eventually, many users found that their MacBook boots to a blue or grey screen. Currently, the only permanent resolution is to get a replacement logic board, but that can prove quite costly without Apple Care. It’s believed that overheating is to blame for the issue.

Some of the readers who’ve been in touch have said that Apple has replaced their 2011 MacBook Pro’s logic board thanks to Apple Care, with some customers even claiming to have had their logic board replaced multiple times.

offered replacement hard drives for iMacs containing 1TB Seagate hard drives that have been known to fail, replacement MagSafe adapters, iBook logic board replacements back in 2004, and, most recently, a MacBook Air

If your Mac is eligible for repair, you’ll now need to back up your Mac laptop and then bring it to an Apple Retail Store or Apple Authorised Service Provider. An Apple technician will then run a diagnostic test to verify eligibility, and let you know how long it’ll take to repair.

Note, however, that if there is other damage to your MacBook Pro that “prevents the repair” such as a cracked screen, they’ll charge you for the replacement of that. Aside from that, though, the repair program is completely free (and so it should be!).

If you"ve ever had a flickering MacBook Pro® screen, you know how easily it can ruin your work day or movie night. Fortunately, there are some simple fixes that can help resolve the problem.

At Asurion, when tech breaks, we fix it—whether your MacBook® won"t turn on or it needs a factory reset. We"ll walk you through what to do if your MacBook Pro screen is flickering so you can get back to what"s important.

There are various ways to try to stop your screen from flickering. Our suggestions go from simple to increasingly more complex, so start at the beginning and work your way down the list.

Updating your MacBook Pro to the latest iOS®version can solve all kinds of issues, including a flickering screen. Here"s how to confirm that your laptop is running the latest version of macOS®.Open System Preferences.

We"re all used to staring at a bright white screen, but Dark Mode offers a darker color scheme that"s easier on our eyes. Meanwhile, True Tone technology adjusts the color and intensity of your retina display to match the light around you, so that what you see on your screen appears more natural. Both features can occasionally lead to screen flickering.

Another cause of screen flickering lines on your MacBook Pro? Recently downloaded applications and files, which may have viruses. To erase them from your computer:Go to the dock and click on the Finder.

Many MacBooks come with two graphics systems. They also come with the automatic graphics switching option turned on to enable your computer to use the best one for whatever you"re doing—and to maximize battery life. But sometimes the two graphics systems can cause screen flickering. To turn off the setting:Go to Apple menu>System Preferences>Battery.

If that acronym looks more like a foreign language than a tech term, you"re not alone. NVRAM stands for non-volatile random-access memory, which stores different kinds of data, including your screen resolution, volume preferences, and time zone information. Screen flickering can start when the NVRAM is cluttered or outdated. Here"s how to reset your NVRAM:Shut down your Mac.

Your MacBook Pro"s System Management Controller (SMC) determines how your computer manages power. Much like restarting and updating, resetting the SMC can resolve various glitches, including a flickering screen. There are different ways to reset the SMC, depending on which model you have.

Doing so will help you figure out whether the software that loads as your Mac starts up is causing your screen to flicker. Keep in mind, your screen resolution may be low and your computer may run slowly—that"s normal in Safe Mode. When you"re ready, check our guide to how to start your computer in Safe Mode. If the flickering stops in Safe Mode, turn off your Mac and then turn it back on as usual—you"re good to go.

If you"ve tried the troubleshooting tips above but the screen flickering continues on your MacBook Pro, it"s time to run Apple Diagnostics. It will help figure out if there"s a hardware issue.Shut down your computer.

In both cases, Apple Diagnostics will run a scan for any problems and identify where a defect may be. You"ll receive one or more reference codes, which you can read more about here. From here you can do a few things:Repeat the test by clicking “Run the test again" or pressing Command + R.

There have been multiple reports of M1 MacBook screen cracks occurring during normal usage of the machines, with both the M1 MacBook Air and M1 MacBook Pro affected.

I have an M1 Macbook Pro. I purchased it in March 2021. Yesterday morning I opened it up to discover cracks in the screen. I contacted Apple and was forced to pay £570 upfront in order for them to repair it. I told them that I had done nothing to damage the screen but their response was that their technicians would decide if I had damaged it and would, in that case, lose my money.

“I bought a MacBook Air M1 6 months ago and the screen cracked for no apparent reason. I left my computer on the top of my desk during the night and the next day I opened it the screen had 2 small cracks on the right which damaged the functioning of the screen. I contacted an authorized Apple center which told me Apple warranty would not cover it as it is a contact point crack; as if I have left something the size of a rice berry between the screen and the keyboard. It is absurd as I have nothing like it on my desk and the computer was properly closed as usual and didn’t move the whole night.”

“We bought a M1 Macbook Air 4 months ago. Last weekend my wife was watching a movie on Netflix and adjusted the screen at the edge to change the viewing angle. The screen blacked out except for an area on the left which had bright lines in a irregular pattern. I have taken the MBA to the local Apple store and they advise me that my wife caused the pressure crack and it is not covered under warranty. Cost to repair is $725 Australian dollars. This leaves a very sour taste. The screen should not break when the screen angle is changed.”

“My 17yr old daughter was at her desk, working on her MacBook Pro (M1 display) and shut it to take a break. When she went back to work, on opening the device she noticed that the bottom of the display was covered by flickering black and white lines and that there were also perpendicular coloured lines on the left hand side of the screen.”

Second, the screen flexing as it is closed, opened, or carried. One user speculates that the frame is too weak to properly protect the display from torque force as it is closed.

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Have you ever noticed a weird stain on your MacBook or MacBook Pro screen that just won’t go away? Did you try to wipe it off, only for it to get bigger? You may be experiencing staingate.

In 2015, Apple announced a repair program for several MacBook models affected by issues with its anti-reflective coating. Users who have found that they are affected by these issues can get Apple to replace the anti-reflective coating for free.

Staingate, or delamination, is when the anti-reflective coating on screens wears off, causing a stain-like appearance. It is a known issue in MacBook models and tends to happen after several months of regular use. A common aggravator of staingate is the pressure exerted on the screen by the keys and trackpad when a MacBook is closed. Additionally, staingate can also occur due to the recurred use of cleaning agents and microfiber cloths.

Once the reflective surface begins to peel, it is only a matter of time before it affects the rest of your screen. Not only does this look concerning, but it can also affect your webcam and color clarity. For professionals that need these a perfect screen, it is well worth the effort to fix any staingate issues that arise.

If you are not sure if your Mac has problems with its reflective coating, you can contact Apple for a proper diagnosis. Apple will also be able to tell you if your device is included in its recall program or not.

In addition, your MacBook purchase date must be within four years for it to be eligible for free repair. It must also have no history of tampering from a non-authorized service provider.

Depending on your MacBook model, out-of-pocket repairs for the anti-reflective coating can run anywhere from $500 to $800. While unauthorized repair centers will be able to do this at a lower price, Apple insists on replacing the whole screen to avoid any potential issues.

On the next screen, you can select your registered MacBook or manually type in the serial number. Afterward, set your location so Apple can recommend the nearest authorized Apple repair centers. From there, you can choose your preferred repair date and time.

MacBook users who have previously paid for a reflective coating replacement at an authorized Apple repair center may also be eligible for a refund. However, this is decided on a case-to-case basis, and you will need to consult with a Genius bar representative if you might qualify.

Once you have checked your MacBook warranty coverage, you have two options: use AppleCare to reduce the upfront costs, or pay out-of-pocket. If you are not willing to shell out cash on a device that might be at the end of its life anyway, there are ways that you can solve the staingate issue at home.

Aside from the aesthetic issue, most delamination in MacBook screens won’t cause any real problems for daily use. If staingate doesn’t bother you so much, be sure to weigh out the risks before you decide to do a DIY screen repair.

On the Mohs Hardness scale of materials, glass has a hardness level between 5.5 to 7. On the other hand, baking soda or Sodium Bicarbonate is 2.5. As a result, it should be impossible for baking soda to scratch the display, though it is abrasive enough to remove the rest of the coating on your MacBook screen.

For this method, mix baking soda with water until it creates a paste. Then, apply the solution to your screen in a circular motion with a light touch. Next, wipe off the solution using a cloth dampened with water. Lastly, use a toothpick or dry toothbrush to scrape out any remaining baking soda from the sides of the screen.

As an alternative to baking soda, you may also use all-purpose wet wipes. Although, the effectiveness of wet wipes depends on the brand and composition. Use wet wipes in a circular motion on your screen. Then, wipe off any remaining wet spots with a microfiber cloth.

While there are other recommendations online, be careful which ones you follow, as brands may not have the same formulation across countries. Additionally, anything that wasn"t explicitly designed for the purpose of cleaning your screen is not without risk.

When it comes to removing staingate, don’t feel the need to remove everything in one go. You can remove parts of the screen stains intermittently to lessen the possibility of damage.

Avoid using cleaning agents that are corrosive to your screens, such as mouthwash or toothpaste. If you are determined to use these, use only a small amount because they can degrade the quality of your screen. If you want to be careful, test a small area of your screen before using the product on the whole screen.

Whether it is water or a screen cleaning agent, never pour bulk liquid into your screen. All you need to use is a damp cloth. Be very careful of having liquids seep into the sides of your screen and wipe off any that get too close.

For example, avoid touching the screen unless necessary. You can use your laptop hinge to open your MacBook. You should also leave your device slightly open when not in use to avoid pressure on the lid. In addition, don’t overclean your screen. Avoid strong screen display cleaning agents and use a light touch when possible.

After successfully removing your reflective coating, it is best to invest in a screen protector film to take its place. Not only will this protect your eyes from glare, but it should protect the screen itself from being damaged further.

A black screen on MacBook Pro can be terrifying, and if it ever happens, it tends to be at worst time. We consider Apple MacBooks to be among the best laptops for creatives, and part of the reason for that is that we find them to be so reliable. But like with any laptop or desktop computer, sometimes problems can occur.

MacBook Pro black screens can occur in several forms, and it"s not necessarily a cause for concern. You"ll normally see a black screen on MacBook Pro (or a grey or blue screen) at least once during startup, and sometimes the process can take longer than others, especially if it"s been a while since you"ve used your device. If you"ve waited, and you"re still seeing a MacBook Pro black screen after a few minutes, it"s time to try to a few things that might solve the issue.

Before you start wondering how much it might cost to fix, take a breath and try working through the steps below before you visit your nearest Apple Authorised Service Provider or store. Many of our writers and creative contributors use MacBooks for their daily work, so a black screen on MacBook Pro is an issue we"ve come across in the office more than a few times. Below, are the steps that we go through to try to solve the problem, whether it involves the laptop"s own screen or an external display.

Speaking of external displays, if you"re looking to expand your screen space, see our choice of the best monitors for MacBook Pro or the best 4K monitors. And If you"re looking to upgrade your laptop, see our pick of the best MacBook Pro deals.

Whether your using an older Intel MacBook or a brand new M2 MacBook Pro, any number of issues can cause a MacBook Pro black screen. Sometimes it can happen waking your laptop from sleep, and sometimes it can be caused by broke disk permissions or a software error. Below we"ll outline the steps to try if the problem is a black, or otherwise blank screen, on your MacBook Pro"s own display. If your problem is with an external monitor, skip to how to fix a black screen on a MacBook Pro external monitor.

This might seem obvious and you"ve probably already done it, but just to be sure, do check the power and brightness controls. It can be a massive relief to discover the issue is something as simple as this. If you"re running on battery, connect your laptop to its charger just in case the battery has run down. Check the power indicator light shows so you can rule out a faulty power cable. It’s also possible that you (or your cat) might have unintentionally hit the brightness keys on the keyboard at some point at that you screen is simply dimmed. Hit F2 or use the control bar to try increasing the brightness on your MacBook Pro.

Peripheral devices like printers, keyboards, external drives, mice and trackpads can all cause potential start up problems. If you definitely have power, but your MacBook isn"t starting up, make sure it"s disconnected from anything other than your charging cable and adapter.

Once you"ve confirmed that the laptop is receiving power and you"ve ruled out the possibility of interference from peripheral devices, the next thing to try is a simple restart. Pressing Control + Command (the symbol with four loops) + Power/Eject/Touch ID button(depending on your model) should automatically restart your device. Alternatively, hold the power button for 5 seconds to shut down your MacBook Pro, wait 15 seconds and then press the button again to reboot. Fingers crossed.

Still no luck? Then try a forced reset and then start up from macOS Recovery. Sometimes a good old-fashioned hard restart is all it takes to fix all kinds of MacBook issues. On an Apple-chipped MacBook Pro (from the M1 MacBook Pro 13 to the new 2023 M2 Pro and M2 Max models), press and hold the power button for about 10 seconds.

On an older Intel-chipped MacBook Pro, press and hold the power button for about 10 seconds, then press and release the power button and immediately press and hold Command + R until you see an Apple logo or other image. If you still see a blank screen after about 20 seconds, it"s time to move on.

In both cases, if this recovers your screen, it"s worth running Disk Utility to check for errors. If Disk Utility finds errors and repair them, restart your MacBook again afterwards. If it finds no errors, Apple recommends reinstalling macOS(opens in new tab).

This isn"t official from Apple, but years of MacBook lore claim that a particular key sequence can sometimes revive a non-reacting blank MacBook Pro screen. Press power button once, Press "S" (the sleep hotkey), and then hold the power button to perform a hard shut down. Wait 15 seconds and press the button to restart. We have no idea why this works, but plenty of people have vouched for it.

MacBook Pro Safe Mode allows you to start you MacBook without other launch agents booting up. This can eliminate the potential for issues with other apps and services interfering and preventing your screen from displaying correctly.

To boot into Safe Mode, power off and let your MacBook Pro sit for 20 seconds. Turn it on again and immediately hold down the Shiftkey. Release the Shift key when the login window appears. You should see "Safe Boot" in the upper right corner of the window. Sometimes you may be asked to login twice, and your computer may take a longer than usual to start while it carries out diagnostics. After it"s completely booted up, you can restart again in normal startup and see if the black screen is fixed.

If that doesn"t work, it"s time to start turning to more technical solutions. NVRAM (non-volatile random-access memory) and PRAM (Parameter RAM) are small memory partitions that store settings like volume control and display resolution. Sometimes they encounter issues and require resetting. To do that, power down then hit the power button again to boot up you MacBook. Immediately hold down Option + Command + P + R at the same time while the machine boots, and keep holding them down until you hear the startup chime (around 2 seconds)

The Mac"s Systems Management Controller (SMC) controls things like temperature, keyboard, display and fans. Resetting the SMC is another possible quick fix to resolve a black screen on MacBook Pro. Turn of your MacBook and unplug it for at least 15 seconds before plugging in again. Then, with the power still off, hold down Shift + Option + Control + the power button all together. Release the keys when your MacBook starts booting up.

The steps above should help you resolve a MacBook Pro black screen, but if your laptop"s own screen is working but an external monitor is blank, there are other things to try.

It may seem obvious, but first check the power on your external monitor and then check you connections. Most MacBook Pros only offer Thunderbolt/USB-C connectors for external monitors, so if you"re using a monitor with a different connection, you"ll need to check your adapter or dock too. If you find that the external display doesn"t turn on after you connect it, try connecting your display while your MacBook is turned off, and then switch your MacBook on.

The black screen on a MacBook Pro external monitor may be caused by simply closing your laptop. By default, this automatically puts your MacBook Pro to sleep. If you want to be able to close the lid of your MacBook Pro but still use the laptop via an external monitor, you"ll need to change some settings. Go to System Preferences > Battery > Energy Saver > Power Adapter, and move the slider to Never. Note that you"ll also need to have a keyboard and either a mouse or trackpad connected to your MacBook Pro or it will still sleep on closing the lid.

If the external monitor display is still blank go to System Preferences > Displays. You can press the Alt/option key to bring up the "Detect Displays" button. Click on "Detect Displays", to prompt your MacBook Pro to recognise the external monitor. See our guide to how to connect a monitor to MacBook Pro for more details on using an external monitor and see our guide to the best dock for MacBook Pro to expand your connection options.

In the above we"ve dealt with how to fix a MacBook Pro black screen when the screen is showing nothing at all. There are other issues that can occur, for example, the screen may flash a question mark, a circle with a line through it or something else. These are all signs that your MacBook it powering on but isn"t starting up:

Apple logo and progress bar: If the startup process stalls on the Apple logo or progress bar, press and hold the power button for up to 10 seconds until your Mac turns off, and then turn it back on. If the issue continues, turn it off again and unplug all non-essential accessories. If that doesn"t work, try repairing the disk using Disk Utility or reinstalling MascOS from MacOS Recovery.

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Before we proceed: If you’re facing intermittent horizontal lines at the bottom of your display, it’s not flexgate. Your MacBook has a faulty T-CON board. Read all about it here: MacBook Pro: Horizontal lines on Screen? 2016-2017 Model

This design flaw primarily afflicts the MacBook Pro 2016 and 2017 models. Both 13 inch and 15 inch models are affected.A1707 - MacBook Pro (15-inch, 2016-17, Touchbar model)

Up until 2015, the MacBook display controller or logic board used to be tucked inside the hinge cover at the bottom of the display. It was part of the “lid”, so the wire connecting to it ran inside the hinge cover and was never moved or disturbed.

The flex/ribbon contains multiple cables. Usually the backlight cable gives way first, causing various backlight related faults. The damage progresses in stages:When the cable hasn’t broken but just some connection lines are worn off, it manifests as the stage light effect.

Step 2: Quietly introduce a “fix” in the subsequent model. Apple discreetly increased the length of the flex cable in 2018 model MacBooks. Just by ~2mm. This would reduce the stress on the cable, thereby reducing chances of damage. Thus Apple tried fixing an issue they hadn’t acknowledged in the first place. Note: Jury is still out on whether this fix solves the problem or just delays the eventual failure. In our experience at Fixxo, 2018-19 models continue to face flex cable issues, however not in as large numbers.

Step 3: Introduce a replacement program. Finally, Apple couldn’t ignore the public backlash anymore and introduced a free display replacement program.

But wait ..  this program is valid onlyfor “13-inch MacBook Pro 2016 model”, however it is amply clear the design flaw actually impacts both 13-inch and 15-inch variants of 2016 as well as 2017 models. Well..

If yours is a 13-inch MacBook Pro 2016 model, and the purchase date is between October 2016 and February 2018, you’re eligible for Apple"s free display replacement program. Congratulations! Take it to an Apple Authorized Service Provider. There are a number of fake AASPs around, careful!.

If your MacBook isn’t eligible for the program, you’ll unfortunately need to get a paid display replacement. It isn’t cheap. A reputed non-Apple vendor may be your best bet.

Well, the cable is integrated into the screen, so it cannot be swapped out. So, the standard resolution offered is to replace the entire display panel.

At Fixxo, however, we have recently launched the flexgate repair service. We extend the backlight flex cable by micro-soldering a small piece of replacement cable onto it. It is a highly specialized and sensitive repair. So far, the results have been very encouraging, and we"ve managed to save our clients a ton of money. By the way, this is also the change that Apple basically introduced in its 2018 MacBooks.

At Fixxo, you may even consider buying a used display panel salvaged from other dead MacBooks. It’s 100% genuine and quite cost-effective. Contact Us to discuss.

I have a macbook pro 13” 2017. The keyboard is messed up and under an apple recall, but when that happened, the display also started to flicker and have colored bands. Took it to apple, and even though it is 1.5 years since I purchased (half a year over their warranty), they would not fix the display for free. The keyboard, as I said was covered.

Of course they said it was a “coincidence” that the two failed simultaneously. No drops or damage. !#^&@@ me off and the store manager wouldn’t budge. Fortunately, I put the purchase on a credit card that offered extended warranty for an extra year, and Visa will pay for it. But still, when this appears to be a problem that others have reported, you would think there would be some consideration on Apple’s part.

I had a 2017 13” MacBook Pro. The keyboard was messed up, replaced twice and started to mess up again. Also, I had horizontal lines that completely distorted the screen. I had to pay to have the screen replaced (about $300 from apple). About a month later when the keyboard started messing up again, and I was getting flickering, I discussed the issues with a customer support SUPERVISOR (don’t bother with the underlings). After much back and forth, he admitted that I had a lemon. I demanded a new MacBook Pro, and they agreed.

So it pays to ##&&% and moan. It’s not fun, but honesty and persistence pays off. There are a lot of problems reported about the 2017 models, and a number of recalls. So far, the new 2019 model is working beautifully. Good luck.

It happened AGAIN (since my last writing) and I insisted that they replace my computer becuase it was a lemon. In NY, there is a lemon law that covers all purchases. First I tried the store where I brought the computer for servicing, and then I climbed the ladder of supervisors until I got one who had the capability to offer a replacement. It wasn’t easy, and they will do everything in their power to counter you. They may even offer to fix it again for no charge (or reduce the charge). I really think that year of mbp, 2017, was a bad year and the machines have multiple recalls (keyboard, hard drive, and now screen). Insist on a new replacement. Good luck.

As long as the edges around the screen aren’t dented and there are no bends to the display, an LCD panel replacement is all that is needed for a cracked screen repair.

I understand how frustrating having a broken laptop can be, so I have created my nationwide repair service with your ease in mind. You will see it is an easy process indeed.

I’ll take care of your Mac and get it back up and running as quickly as possible. I’ll also keep you updated throughout the entire process with email updates. When the repair is complete, I will send you an invoice via email. I use Square for my invoices, so you can pay with any major credit card.

MacBook Airs are great portable machines, but they are a little fragile when it comes to dropping or bending. I get numerous reports that the MacBook Air screens seem to break on their own during regular use, especially the newer M1 2020 MacBook Airs.

However your MacBook Air was damaged, if it has a cracked or broken LCD, let me help! As one of the few repair shops that provide component-level repair for MacBook Air displays, I have the services you need to get your Air fixed quickly and affordably. My screen repair offerings include MacBook Air LCD replacements for a fraction of the cost of replacing the entire display. By replacing just the broken component (the LCD panel), I can save you $100’s. If you want to see the process for these repairs, check out my MacBook Air screen repair guide.

I offer low-cost screen repair for almost every 13″ MacBook Air. My pricing is a flat fee based on the model computer you have. If you would like to learn more about the cost of replacing a MacBook Air screen, I have an entire page dedicated to the cost of MacBook Air screen repair.

My service includes replacing your cracked or broken LCD with a brand-new panel. You can click on the images below to see some examples of MacBook Airs that required LCD panel replacements. If your Mac looks anything like the ones below, you likely need a new LCD! If you are unsure what you need, feel free to chat with us at the bottom of this page, or contact us here. You can even submit a photo of the damage on your computer and we will get back to you with what you need.

While most screen repairs do not require any difference in service, there are a couple of scenarios that come up once in a while with LCD-only replacements on MacBook Airs.

When something hits the MacBook Air screen from the back or very hard, sometimes the backlight sheets get damaged as well as the LCD. The backlight LED’s shine up from the bottom of the laptop and reflect off a white sheet of paper-like substance. There are additional sheets after this white sheet that diffuse the backlight and spread it evenly through the LCD panel.

Normally, we can just replace the LCD and any backlight issues are purely cosmetic. As you can see in the picture below, a damaged backlight usually causes white spots on the LCD. Normally this white spot is only where the impact point is.

So if the computer got hit from the back or front hard enough to damage the backlight, we can either replace the entire screen assembly for a possible additional fee or just replace the LCD and ignore the cosmetic white spot. If you want to read more about this issue, here is a White Spot On Backlight post on our blog.

Most MacBook Air models do not require us to replace the whole assembly. However, if you would like the entire display housing replaced during service to get rid of dents, damaged corners, etc… we can replace the entire assembly during service (usually for an extra fee).

If you wish to have us replace the entire display, please let us know so we can look up the exact cost for repair and send you a quote for approval before we complete the work.

This MacBook Air came in from Texas with a vertical line right down the middle of the screen. What usually causes these vertical lines is an issue with the LCD panel and the wiring between the TCON board and the panel. In order to fix a line on the screen like this, you only have …

I don’t get as many A1466 MacBook Airs as I used to, but I still get some! This model was one of the first ones Apple made with a pretty fragile screen. The newer 2020 M1 MacBook Airs seem to be even more fragile, but this redesign of the MacBook Air really did seem to …

This 2019 MacBook Air with model number A1932 got a cracked screen. Immediately after the damage occurred the screen would no longer show any image, just a blank screen with some lines showing where the cracks were. The client sent it in for the screen repair utilizing my MacBook Air mail-in repair service. I had …

This Silver 2020 MacBook Air was being cleaned when the LCD panel cracked on the bottom right-hand corner. The cleaning solution also entered the display assembly itself during the cleaning process, causing some areas of cloudiness in the backlight. The client wanted to replace just the LCD panel if possible so as to not spend …

This A2179 was closed on something which caused the crack in the middle of the screen. On a lot of these newer machines when the screen is cracked the entire display doesn’t show any video. As you can see in the pictures below the screen seems blank except for the glow showing the crack. In …

Having a MacBook closed on an object (think AirPods, charger cable, pencil, etc), is one of the most common causes of cracked screens I see. This M1 MacBook Air was closed on something that was laying on the keyboard, and that caused the LCD panel to crack as you see in the photos. I also …

MacBook Pro screen replacement will cost $200-$1200, MacBook Air screen replacement will cost $320-$850 depending on the MacBook model. IT-Tech Online provides professional MacBook screen repair/replacement services in Melbourne.

We offer a free assessment for all Macbook screen issues. As a high percentage of display issues are NOT caused by the screen itself, it is important to diagnose the issue correctly. For example,  MacBook screen no-backlight or dim image issues are very common, but most of the time, the fault is NOT on the screen. The fault is in the logic board backlight circuit. We are a logic board repair specialist. We have the knowledge, skills and equipment to quickly identify whether the screen or the logic board caused the display issues and save your time and money.

Our MacBook Pro screen replacement prices cover the cost of the screen assembly and installation. All Macbook screen replacements are covered with a warranty and are replaced by top qualified technicians. We offer same-day services to all MacBook Pro Models in Melbourne. Call us today and reserve a screen for your MacBook.

To determine the exact cost of your Mac screen replacement, you need to identify your Mac model number first. You can find it on the back case. The photo below is from a 15” A1398 MacBook Pro.

Our MacBook Air screen replacement prices cover the cost of the screen assembly and professional installation. After the installation, we will test all functions related to the screen assembly, such as Wifi antenna signal strength and webcam.  We offer same-day services to all MacBook Air Models. Please call us to make an appointment before coming to our store.

All MacBook Air screen replacements are backed with a warranty and are replaced by top qualified technicians. The average repair turnaround time is two hours.

Apple MacBook screens are a high-quality and very reliable product. Most of the time, they won’t go wrong for no reason unless they have been suffered from physical impacts or exposed to liquid.  You can easily notice a physical-damaged MacBook screen such as a cracked screen. You can see the image as well as the cracks. In this situation, you definitely need a MacBook screen replacement.

Other display issues such as a Mac black screen or dim images are harder to diagnose, as the screen itself and the video chip on the logic board would equally contribute to the symptoms. If your MacBook screen has the following symptoms, you need professional advice before replacing the screen.

IT-Tech Online is the leading logic board repair specialist in Melbourne. We can quickly and precisely find out whether your screen or logic board caused the issue. If your logic boars caused the issue, you would pay less to fix the logic board. For most newer MacBook models, repairing the faulty logic board is much cheaper than replacing the screen. If you do have a faulty screen, our wide range of MacBook screen stocks will get your Mac laptop back to work at no time.

A completed MacBook screen assembly consists of an LCD panel, a webcam and a wifi antenna.  An older MacBook screen assembly also has a front glass and an in-built wifi card. If your screen display is working fine, only the webcam or the Wifi antenna is not functional; you may not have to replace the entire screen assembly. We can repair the faulty components for you to lower your repair bill. This type of MacBook screen repair will cost $100 to $200, depending on the MacBook models.

There are two types of MacBook Pro screens: retina screen and non-retina screen. A MacBook Pro manufactured in 2012 or before comes with a non-retina screen. The models include A1278, A1286 and A1297. A MacBook Pro manufactured in 2012 onwards comes with a retina screen. The models include A1425, A1502, A1398, A1706, A1707, A1708, A1989, A1990, A2141, A2159, A2171.

If you have a non-retina MacBook Pro screen, we can replace the broken front glass panel, broken or burned screen cable, faulty webcam or the faulty wifi card/antenna at a low cost without replacing the whole screen assembly.

If you have a retina screen, we can replace the broken or burned screen cable. Please note that this type of screen repair will only apply to MacBook models A1425, A1502 and A1398. The screen cables in the retina screen manufactured in 2016 onwards are not replaceable.

There are two types of MacBook Air screens: retina screen and non-retina screen. A MacBook Pro manufactured in 2017 or before comes with a non-retina screen. The models include A1369, A1370, A1465 and A1466. A MacBook Air manufactured in 2018 onwards comes with a retina screen. The models include A1932 and A2179.

If you have a non-retina MacBook Air screen, we can replace the broken or burned screen cable, faulty webcam or faulty antenna at a low cost without replacing the whole screen assembly.

When you need to replace the MacBook screen, you may need to make a decision between using an Apple original screen or a cheaper third-party screen. We compare an Apple original screen with a third-party screen side by side shown in the following photo to help you better understand the differences.

The above two MacBook Pro A1708 were manufactured in 2017. Both MacBooks use the same background picture and set the brightness to maximum. The screen on the right-hand side is an Apple original screen; the one on the left-hand side is a third-party screen purchased online. You can tell the differences straightforward by the quality of the images. Here we discuss the technical details.

A MacBook screen consists of two major components, an LCD panel and a strip of LED lights called backlights. The LCD panel creates the image. The LED lights illuminate the image from behind the LCD panel. There are significant differences between an original Apple screen and a third-party screen as outlined here:

1. Backlight purity. Apple uses high-quality LEDs as backlight sources. The backlight is pure white. On the other hand, the backlight of the third-party screen is bluish. The bluish backlight degrades the vivid picture dramatically.

2. Backlight brightness. Even after eight years, Apple’s high-quality LEDs provide brighter lights and remain near the same brightness level. Low-quality LEDs not only produce bluish light but also have brightness degradation problems. The brightness of some third-party screens may only maintain half of the original brightness level after a year of use.

3. Photo sharpness. The Apple original screen produces a much sharper image thanks to the high quality of the LCD panel, as you can see on the right-hand side of the above photo.

To update this topic: Apple’s repair program for the video card issues that impacted MacBook Pros between 2011-2013 is only good through the end of December 2016.

If you are experiencing distortion, discoloration, screen artifacts, random reboots or failed boots — meaning your MBP no longer completes startup — by all means take it in to the Apple Store and see if they’ll fix it. (In addition, if you paid out of pocket for this repair Apple may also reimburse you.)

That’s the good news. Now for the bad news: There are some who report that Apple repeated the repair a number of times. The “repair” is to replace the entire logic board because the GPU is soldered on. Some MBP owners have had their MBPs repaired only to see the graphics problem resurface weeks or months later. So if you get a repair keep records. If an Apple-authorized repair fails enough times, Apple may comp you a replacement (new model).

For those who have a MBP with video issues that is not covered by Apple, there is a service sold on Ebay that can probably also be found elsewhere that involves shipping your MBP off to have the video card re-soldered with lead solder (which is more heat tolerant than the newer more environmentally friendly solder material that is apparently at issue).

Here is the link to the seller of the GPU reball service “BGA Repairs”. Please note: I make no warranty about the service and am not in any way affiliated with the seller. I post this solely for the benefit of those who aren’t ready to throw their ~2011 classic MacBook Pros to the electronics recycling heap:

One final FYI: These aluminum unibody cases are heat traps. In order to keep ANY MacBook cool, whether it’s covered by this service program or not, it’s important to practice good usage habits. For example, make sure not to block the ventilation on the bottom by making use of your MacBook on a soft surface (or even your lap for a prolonged period).

Lastly, if your MacBook is over three years old and/or you are hearing an excessive amount of fan noise it may be time to have a authorized service center re-do the thermal paste. One of the issues that was suspected to be a contributing factor for 2011 MBP video issues, for example, was the over-application of thermal paste in manufacturing (which instead of helping it cool created more problems). Laptops, in general, benefit from having the thermal paste cleaned off and redone every couple of years (roughly 3 or 4 years in is probably a good place to start). If you’re handy, you can even do this yourself providing that you are comfortable dissembling your laptop/MBP (this will, of course, void any extended warranty you may have so keep that in mind).

Have you noticed colored lines on your MacBook screen? Unfortunately, many Mac users have experienced similar issues with their displays. The color effect may be different. For some, the whole screen becomes pink or green, and others see blue, purple, or green vertical or horizontal lines. In this article, we will explain why these screen glitches appear and how to get rid of them no matter what color you see on your screen.

As mentioned above, the issue with the lines on the Mac screen can be represented in many different forms and colors. Here are some of the examples users have reported: MacBook Pro with pink screen

This is not the complete list of all the possible color lines you might encounter on your screen. Nevertheless, they all mean that you need to address the issue with the screen immediately so it wouldn’t become a permanent problem. Here are some of the reasons that could be causing the MacBook Pro’s pink screen of death and other similar issues: Physical damage to the screen<