sunrise legacy hot tub lcd panel supplier

With a wide selection of models to choose from, our hot tubs offer something for everyone. All Sunrise spas are manufactured with only premium quality materials and boast an extensive range of high-end features, making us your luxury hot tub choice. Hydrotherapy massage jets help relieve pain and tension associated with everyday life, while our beautiful lighting and built-in sound systems can set the mood while you soak. Create your own personal oasis with a Sunrise hot tub today!

sunrise legacy hot tub lcd panel supplier

Legacy Hot Tubs, Pools & Saunas offers award winning quality hot tubs from Caldera Spas, Maax Spas, Vita Spas, Sunrise Spas, Signature Spas & Free Flow Spas. We offer the largest display of hot tubs in the Tampa Bay area with over 25 spas on display and have over 100 spa models for you to choose from. We also offer the best built swim spas in the industry from PowerPool by Maax Spas & xStream by Vita Spas with 6 different models. We also offer service, parts, chemicals, filters, covers and lots of accessories for all brands of hot tubs so give us a call or stop by our showroom to see why we were voted the #1 Hot Tub Dealership in the Tampa Bay area.

sunrise legacy hot tub lcd panel supplier

Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. Operating out of a state-of-the-art, 530,000-square-foot manufacturing facility on a 36-acre manufacturing campus, Master Spas is the largest portable spa, hot tub and swim spa manufacturer in the world with all products built in the U.S.A. The company"s executive team boasts more than 150 years of spa manufacturing success and one of the strongest track records in the industry. For more information, please visit: www.MasterSpas.com

sunrise legacy hot tub lcd panel supplier

FLO, DR. or DRY errors commonly occur due to debris and blockages. They can usually be easily fixed with some simple hot tub troubleshooting steps, such as cleaning your filters and topping off your water level. Learn more about what these error messages actually mean and what you can do to fix it.

If your tub is displaying this message it simply means that there is an issue with water flow. This may occur for a number of reasons. On your spa’s heater, there are sensors that read water pressure or there may be a pressure switch. These determine the error. The most common reasons for the FLO error message are dirty filters, a low water level, clogged circulation pumps or bad sensors.

The first thing you should do is check your tub’s water level. Top it off and see if this fixes the problem. Reset the tub GFI breaker to see if the error clears. If this simple fix doesn’t solve the problem, it may be time to check your hot tub filter.

The next thing to do is remove your tub filter cartridges. If the error clears, it was likely the fault of dirty filters. Clean your filters before putting them back in your tub to ensure the error message doesn’t pop up again.

If your hot tub is still showing the message, it may be your circulation pump causing the problem. Check your circulation pump for any debris that may be clogging it. Also, make sure that it has power going into it. If your circulation pump is clogged, you might be hearing a whining noise. If there is no clear issue to the circulation pump, consult a professional to find out if you need a new one.

This error message is similar to the FLO error message. Like FLO issues, this can commonly be fixed by topping off your hot tub water level. DR or DRY will show up if there is little to no water travelling through your heater. There are a few simple things you can do to fix this problem. However, turn off the GFI and manually disconnect the power to the pump and heater before troubleshooting.

If your water level is fine, first ensure you don’t have too many closed jets and that they aren’t filled with debris. If your jets are clear, check for any blockages in the suction fitting and skimmer. Also, make sure that all of your hot tub’s valves are correctly closed. Dirty filters can also be the culprit for this error message, so checking them is a good idea. Restart the pump and heater to see if the error message is gone.

We want to make sure that your hot tub is working properly. If you have any questions or need further guidance, feel free to contact us. We can help you figure out exactly what’s wrong with your hot tub and provide you with tips to prevent further issues.

sunrise legacy hot tub lcd panel supplier

If your hot tub control panel isn’t working then when it can be really frustrating. Having said that, sometimes all you need to do is a simple reset on your hot tub control panel to clear the problem and to get it back into action. However, you might find that you need to reset it several times, in which case this could indicate a more serious problem. You might also find that your hot tub control panel is flashing at you, beeping at you or showing you all sorts of worrying symbols. You if your control panel is is not doing what you expect and you need some help with it then this is the post for you.

So, how do I reset my hot tub control panel? You can reset a hot tub control panel by switching it off, waiting for between 10 and 20 seconds and then switching it back on again. If the error signal continues on the control panel then you will need to consult your hot tub manual to see what the problem is. If the control panel simply seems not to be working you can check the connections to it and also see if any water has got in it which could be the problem. If all seems well then you may need to replace your control panel or consult your hot tub dealer.

Hot tub control panel error messages –  If your hot tub control panel has been showing an error message you will want to know how to clear it.  Even if you have sorted out the problem that the error message is indicating it might still be continuing to show as a problem on the control panel.

If this is the case, then there may well be a method of clearing or resetting the hot tub control panel without switching it off. Often, you need to hold two different buttons down or a brief sequence of buttons to achieve this.  As all control panels are different you will need to either consult your hot tub manual or have a quick look on the internet or maybe ring your hot tub dealer to find out exactly what to do. If you can’t do a soft reset reset then just follow the instructions below.

The control panel has crashed –  Bear in mind that hot tub control panels are basically small computers and from time to time they may well suffer from software errors and crash. If you know that there is a way to soft boot or soft reset your control panel then try this first if it has crashed but the most likely thing that will work is if you switch it off and then on again.

If you do go for the switch it off and on again option then make sure that the power is completely off for a good 10 or 15 seconds to allow all the data to clear and for the the software to reset itself. Once you’ve done this turn the power back on again and allow the hot tub control panel to settle down and hopefully, it will have solved the problem.

If your hot tub control panel still isn’t working properly or displaying properly then there are a number of things that you can try to see if you can get it working again. However, if your hot tub is still under warranty then you should consult your dealer rather than trying to fix the problem yourself.

Any work you try to do on the hot tub yourself could invalidate your warranty. If you have an older hot tub then, before calling out a technician, why not try the following to see if you can get the control panel to work again?

Check for water – Obviously, water and electricity are not a great mix and one of the most common causes of problems in control panels and electrical components in hot tubs is that they have become damp. As soon as moisture enters anything electrical the water starts to conduct electricity and cause problems. Obviously, if the components remain damp, they can also corrode which again will lead to big problems.

So,  has your control panel recently got very wet?  If you have a control panel on a cable so that you can use it actually in the hot tub, has it been dropped completely in the water by any chance?  Now, of course, you would expect that the control panels would be manufactured to be able to withstand submersion in water.

They are being used in a hot tub after all!  However, it is possible that the waterproof sealing around the control panel has become damaged and some water has actually got inside. If this is the case then you can try a trick that works really well for mobile phones that have been dropped in water.

Find a rectangular container and fill it with ordinary cooking rice. Put the control panel inside the container and bury it in the rice. Leave it overnight. The idea is that the rice will soak the moisture out of the control panel and with a little bit of luck it might start working properly again.

If the rice method doesn’t work, and you are convinced that your control panel is still wet, then leaving it in a warm dry spot inside for a few days may well do the trick as well. In theory at least, if moisture can get into a control panel it can also, in the right conditions evaporate out as well.

Check for corrosion on connections – The next thing to do do is to have a look at where the control panel connects to the rest of the hot tub.  If we are talking about a handheld control panel then it will probably be connected to the hot tub with a cable.

Check both ends of the cable particularly where it goes into the hot tub as it will probably plug into a socket.  Does the socket look corroded by any chance? For a control panel that is built into the hot tub if you have a look inside the service bay of the hot tub you will probably see that it is also connected to the hot tub via a cable which will no doubt be plugged in somewhere.  Again check for corrosion.

If you do see corrosion on the connection of the cables to your control panel what should you do?  The first thing to do is to switch the hot tub off at the mains as you do not want to risk any electrical shock.

If you can undo the connection then you need to remove the corrosion as much as possible. You can use warm water with baking soda dissolved into it along with an old toothbrush to dissolve the corrosion and scrub it off the connections. Hopefully, once you have done this and connected everything up again the problem with your control panel will be solved.

Power down overnight and restart – Often, as with many electrical appliances and particularly those that have some sort of computer inside them, turning it off and switching it back on again will solve a number of problems. The general advice in this sort of situation is that you wait for 10 or 15 seconds before switching the appliance back on. This makes sure that everything has completely drained from the appliance and gives it time to reset. This should work with your hot tub as well.

However, if a short switch-off period doesn’t work then it’s all always worth powering down and waiting for a few hours before powering back up again. This will 100-percent guarantee that the hot tub has reset itself and will also give it chance to cool down. I’m not sure if there is any scientific fact in this but you might just find that doing this major reset will solve your control panel problem and set your hot tub back to normal.

Check the connecting cable for damage –  If your control panel is connected to your hot tub by a cable, have a good look at the cable to make sure that it isn’t damaged in any way.  The obvious things to look for are cuts and scrapes where are the cable’s inside could be touching and causing a short circuit.

Even somewhere where there is a bump or a place in the cable where it’s become trapped in something it’s possible that there could be internal damage that could be creating a short circuit.  Any damage to the cable like this will mean that the control panel itself will not operate properly.

Check that any touch buttons aren’t damaged or permanently depressed –It might not be obvious when you first look at your control panel but if it has touch buttons on it check to see if they have been damaged or if they  are not popping back into position after use.

Any fault with a button or touch sensor on the control panel could be causing a problem. Unfortunately, fixing one individual button isn’t going to be a particularly easy job. It might even mean that you need to replace the control panel entirely.  However, if you know that one of the buttons is slightly temperamental and is causing problems it might be that you can just touch it or tweak it to temporarily fix it.

Replace the control panel – If all else fails with your control panel then you might need to just bite the bullet and replace it.  The process of replacing a control panel is relatively easy as they are essentially plug and play, you just need to make sure that you get an exact replacement.

If you are in any doubt as to whether it is the control panel or another part of the hot tub that is causing the issue it might be worth calling in a service engineer rather than just shelling out for a new control panel and hoping for the best.  You do not want to have purchased a new control panel only to find that it is showing the same error codes as the old one.

This would indicate a problem with the hot tub rather than the control panel itself. However, if you are sure that it is the control panel that is the issue then it is most likely a fairly easy DIY job to replace it.  At the very least make sure that you can return the control panel if you do actually find that once you have bought it it’s the hot tub rather than the control panel with the problem.

Apart from resetting the electronic Components on a hot tub there are also a couple of other hard reset options as well. The first one is on the heating element. If the heater becomes too hot for whatever reason then there is a high limit switch on it and it will cut out for safety sake. If the rest of your hot tub seems to be working ok and you are sure that you have got electricity coming to it but the water is cold then the chances are that your heater has cut out.

To reset a hot tub heater you need to locate the red reset button which will probably be on the heater in the service bay of the hot tub. All you need to do is to press it to reset it and everything should be good to go. However, if it immediately cuts out again, or as soon as you switch it on the circuit breaker kicks in, it means that there is probably a fault with your heating element. If this is the case you could try putting a new heating element in or calling out a service engineer.

The GFCI circuit breaker on a hot tub will trip if there is an electrical fault in the hot tub. Once the circuit breaker has tripped no more electricity will reach the hot tub. If this has happened all you need to do is to switch the switch back on again. If there is a problem with the hot tub then it will simply refuse to switch on or it will trip out again immediately. If this is the case then further investigation will be needed and the best advice would be to get out a qualified service engineer in this situation.

Why does my hot tub’s breaker keep tripping? The hot tubs breaker trips when there is an electrical fault or short circuit in the hot tub. If the circuit breaker keeps tripping then there is a problem that’s needs sorting out. The chances are that there is some loose wiring somewhere, some moisture has got into an electrical component or something like the heating element needs replacing. If the breaker keeps tripping on a regular basis, or won’t switch back on again, then the best advice is to get a qualified hot tub engineer to come and test the hot tub to find out what the issue is.

What Causes a Hot Tub to Overheat? A hot tub overheats when the heating element hasn’t got a strong enough flow of water going around it to dissipate the heat that it is generating. When this happens, for safety sake, the hot tub high limit sensor will kick in and then the heating element will automatically cut out. Low water flow can be caused by a number of issues such as low water level in the hot tub, blocked or dirty filters, a damaged pump, blocked water intakes, blocked jets or possibly an airlock.

sunrise legacy hot tub lcd panel supplier

There are generally two "hard resets" in hot tubs, the GFCI, and the high limit reset. The GFCI pops if there is any type of electrical short (such as water getting into the heating element, the reset on that can be in one of three places. 1-at the circuit breaker, 2-at the plug outlet or on the end of the cord (110 volt models, or 3- on the pack located near the heater chamber.

The high limit pops if the water in the heater chamber gets to hot, this interrupts the heating circuit. Generally speaking, it"s a small red button that is also located on the control pack, if it is out (stiff), then it is popped. There are many different brands, about 95% are this way.

sunrise legacy hot tub lcd panel supplier

You know what you need? A spa/hot tub to soak away the day. You know you’ve thought about it, right? Del Val Pools & Spas has great deals on beautiful spas and hot tubs of all sizes.

We invite you to visit our showroom and check out the amazing spas and hot tubs we have on display. From the comfy two-person to the party-sized, we have them, can deliver them, and install them. Let’s make your day with a gorgeous spa installed perfectly in your home.

Sunrise is committed to superior craftsmanship and using the latest innovations to maximize your hot tub experience and minimize your maintenance needs. Our models feature everything you want in a hot tub.

sunrise legacy hot tub lcd panel supplier

The Sagaris FH spa hot tub features seating for 3 adults (with lounge), 20 two-tone plastic jets, two-tone air controls, multi-color LED light and thermal cover.

sunrise legacy hot tub lcd panel supplier

Sunrise Spas is committed to superior craftsmanship and using the latest innovations to maximize your hot tub experience and minimize your maintenance needs. Models feature an ergonomically enhanced design; a range of jets and controls engineered for optimal hydrotherapy; multi-colored LED lights for chromatherapy; a proprietary insulation and filtration system to reduce maintenance needs and operating costs; and they’re built with materials that will last a lifetime.

Since 1995, NORDIC has led the industry in providing high quality, therapeutic hot tubs. A NORDIC Hot Tub is the perfect balance of hydrotherapy at a cost-effective price.

Over their history, building a highly reliable product has been NORDIC"S goal. They clamp and glue every water fitting in their tub systems. Every component used in their products is a proven industry leader. They even water test every tub they build, twice, just to assure dealers and customers that NORDIC"S reliability is second to none.

sunrise legacy hot tub lcd panel supplier

Hot tub and spas will need repairs and replacement of defective or worn out parts from time to time.  This is unavoidable because spa components work hard and break down with age.

This guide aims to help you troubleshoot malfunctions of your hot tub or spa by isolating and identifying the problem so you can get the best solutions.

The hot tub control panel is like a timer that keeps the spa’s temperature constant.  It turns off the spa when you forget to and troubleshoots problems.  Thus, it is very important to have a spa control system in good working condition.

Electrical repairs are dangerous especially around water.  It is always better to get a qualified spa technician or electrician.  Make sure electrical power to the spa or hot tub is disconnected before any inspection or repair work.

If the control panel is frozen or dead, you have to check if the problem is the control panel or the circuit board.  Examine if there is moisture in the display.  Check if there are cracked buttons or if a part is wet.  If only a part is not working, look for error messages or blinking lights.

Turn the power on and check if the hot tub heats up or starts to filter.  The surest way to check if a control panel works is to use one you know is working and connect it to the circuit board.

Once you have tested the control panel and it does not work with one you know is in working condition, you may need to replace the circuit board.  A few examples of circuit board issues are partially blank display, delay in displaying messages, or LED lights don’t work properly.

If the control panel is displaying strange messages or have lights blinking at the same time, it could be a software issue with the circuit board.  Check if there is corrosion or condensation.

Blinking red lights on the control panel means it needs resetting.  Many models require turning off the power for a few minutes and turning back on.  For hot tubs powered by 240 volts, turn on the lower amp breaker.  If your hot tub is 120 volts, unplug and re-plug after two minutes.

In many cases, a hot tub technician can handle electrical issues.  If the blower isn’t working anymore, you can replace it.  Replacing just the blower could cost about $100 to $200.

Make sure to shut off the power at service panel and as an additional safety measure, disconnect the power for the spa, too.  Never attempt electrical repairs if you don’t feel qualified or have no experience.’

An electronic spa controller allows you to control everything with a topside control panel that provides the owner with a digital water temperature reading.  This type of controller is the most convenient and only cost a bit higher than a pneumatic one.

A pneumatic spa controller has push buttons to control a spa.  There is an air hose between the spa controller and the button.  You can’t adjust temperature of the water from the topside of the spa.  You will need to get out of the spa, open the panel access door, and adjust it from the dial on the spa controller.

If only one of the air buttons work, the clear air tubing connected to the bottom of the air buttons may have become disconnected.  It could have been chewed through by a rodent.  Ensure that there is no water in the tubing as this also affects the switches’ performance.

Below are detailed steps to replace your hot tub spa pack – controller, pump, and heater system that connect to the top side panel and controls all your spa functions.

Shut the power off. Completely disconnect the circuit breaker in the breaker box or panel and other secondary boxes near the spa. Use a voltmeter to make sure that power is totally off.

Unplug the pack. Disconnect electrical wiring, remove front panel and unscrew nuts or wiring from the terminal block inside the spa pack. Remove accessories plugged into the spa pack like lights, blower, panel, ozone, sensors, etc.  Color code so you know where the wires go.  Remove or clip off a bare copper bonding wire that connects to the control box.

To wire the pack, make sure power is still off. Loosen the cover screws and open the cover of the spa control. Inside the panel door or cover you will find a wiring diagram for the receptacles and other components.  The main wires should enter the upper left side hole below which are the grounding and bonding bar on the left outside of the cabinet.

New cords are provided for various components and it is advisable to use them rather than the old cords.  Plug the cord in to the electrical loads including the topside panel, blower, ozonator, secondary pumps while the other end goes into a hole in the motherboard.

The controller and heater of a spa pack can be installed individually but for a complete upgrade, you can purchase a complete spa pack with 1 or 2 pumps, digital topside panel, spa lights, and new wiring.

sunrise legacy hot tub lcd panel supplier

Ensure the hot tub is heating. If the hot tub is not heating, the light is blinking because the water temperature has dropped more than 2 degrees from the set temperature. If this is the case and the hot tub is not heating, please see our article on "What Do I Do If My Hot Tub Stopped Heating". If the hot tub is heating, proceed to the next step.

If the hot tub is heating and you have an ACE-equipped model or a FreshWater-equipped salt water model, the salt system is most likely requiring attention. Go into your control panel and select the Salt Water option. Read the message and follow the on-screen instructions.

If the hot tub is not equipped with either salt water system, power the tub off at the breaker or unplug. Remove the filter(s). Leave the tub powered off for 1-2 min. Then, power the tub back on and leave the filters out of the spa. If the light is still flashing, please call to schedule a visit with a technician. If the light stops flashing you will want to clean your filter in a soaking solution or replace depending on the age of the filters.

sunrise legacy hot tub lcd panel supplier

4 Lines: Limited time offer; subject to change. Qualifying credit& minimum 4 lines required. Canceling any lines requires you to move to the regular rate Essentials plan; contact us. $5 more per line without AutoPay. Limit 1 offer per account. May not be combined with some offers or discounts; existing customers who switch may lose certain benefits and monthly device credits. General Terms:$35 device connection charge due at sale. Credit approval & deposit may be required.] Monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) and $1.40 per data only line ($0.12 for RPF & $1.28 for TRF) applies; taxes/fees approx. 4-38% of bill. Capable device required for some features. Not combinable with certain offers. Switching plans may cause you to lose current plan/feature benefits; ask a rep for details. Max 6 lines. Plan not available for hotspots and some other data-first devices. Unlimited talk & textfeatures for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Some messages, including those over 1MB, use data and may be unavailable internationally. Roaming:U.S. roaming and on-network data allotments differ: includes 200MB roaming. High-speed data is US only; in Canada/Mexico, unlimited at up to 128kbps; additional purchase required for data elsewhere. Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Device must register on our U.S. network before international use.Video streams at up to 2.5Mbps (SD). Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Tetheringat max 3G speeds. For customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone/tablet usage is prioritized over Mobile Hotspot (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. AutoPay Pricingfor lines 1-6. Without AutoPay, $5 more/line/mo. May not be reflected on 1st bill.

$800 off: If you cancel wireless service before receiving 24 bill credits, credits stop and balance on required finance agreement is due (e.g. $799.99 – Galaxy S22 5G 128GB).Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying credit and service (Magenta MAX or other premium data plan) required. If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection charge may be required. Z Fold4 & Z Fold3 finance agreements & monthly bill credits are over 36 months for well-qualified customers. Up to $800 via bill credits; must be active and in good standing to receive credits; allow 2 bill cycles. Max 4 discounted devices/account. May not be combinable with some offers or discounts.$200 rebate:Limited-time offer; subject to change. Qualifying credit, voice service (MAX, Business Unlimited Ultimate, Magenta Plus, ONE Plus), and port-in from AT&T, Verizon, Claro, US Cellular, Spectrum, Liberty Puerto Rico, or Xfinity required. Complete port-in and register code within 30 days of activation. If you have cancelled lines in past 90 days, reactivate them first. In stores & on customer service calls, $35 assisted or upgrade support charge may be required. Get $200 via virtual prepaid Mastercard, which you can use online or in-store via accepted mobile payment apps; no cash access & expires in 6 months. The Virtual Prepaid Mastercard is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. This card may be used everywhere Debit Mastercard is accepted. Registration, activation, acceptance, or use of this card constitutes acceptance of the terms and conditions stated in the Prepaid Card Agreement. This promotion is not associated, sponsored, or endorsed by Mastercard or Sunrise Banks N.A. Lines must be active and in good standing when card is issued. Allow 6-8 weeks from fulfillment of offer requirements. Max 5/account. May not be combined with some offers or discounts.

$35 device connection charge due at sale. Credit approval & deposit may be required. Monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Canceling any lines requires you to move to the regular rate Essentials plan; contact us. May not be combined with some offers or discounts; existing customers who switch may lose certain benefits and monthly device credits. Max 6 lines. Plan not available for hotspots and some other data-first devices. Unlimited talk & textfeatures for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Some messages, including those over 1MB, use data and may be unavailable internationally. Roaming:U.S. roaming and on-network data allotments differ: includes 200MB roaming. High-speed data is US only; in Canada/Mexico, unlimited at up to 128kbps; additional purchase required for data elsewhere. Calls from Simple Global countries, including over Wi-Fi, are $.25/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Service may be terminated or restricted for excessive roaming. Not for extended international use; you must reside in the U.S. and primary usage must occur on our U.S. network. Device must register on our U.S. network before international use.Video streams at up to 2.5Mbps (SD). Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Tetheringat max 3G speeds. For the small fraction of customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone/tablet usage is prioritized over Mobile Hotspot (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. AutoPay Pricingfor lines 1-6. Without AutoPay, $5 more/line/mo. May not be reflected on 1st bill. 5G:Coverage not available in some areas. While 5G access won"t require a certain plan or feature, some uses/services might. See Coverage details, Terms and Conditions, and Open Internet information for network management details (like video optimization) at T-Mobile.com.Up to $1000 Offer: Qualifying device, credit, service, and port-in (Verizon, AT&T, Spectrum, Claro, Xfinity, Liberty, Boost, or US Cellular) required. You must unlock device before port-out; ask us how. Device balance (incl. lease purchase option) up to $1000 paid by virtual prepaid MasterCard (no cash access & expires in 6 months) which you can use online or in-store via accepted mobile payment apps, typically within 15 days. Tax excluded. Submit proof of balance & 90+ days in good standing with carrier & device within 30 days of port-in and be active and in good standing when processed; allow up to 15 days. Devices previously used for Keep & Switch are not eligible. We might ask for more information. Up to 5 lines. One offer per subscriber. T-Mobile Prepaid MasterCard is rebate/reimbursement or exchange on port-in; for any tax implications, consult a tax advisor. No money has been paid by you for the card. Card is issued by Sunrise Banks N.A., Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.