bug behind lcd screen supplier

Today I was sitting at my computer, programming. Suddenly, I noticed that a bug was crawling up my second monitor. I had dealt with the bugs before. They tended to pop up on my main display from time to time. Typically, I had just whisked them away with a piece of paper, or (if they wouldn"t let go), squished them lightly and used some cleaning wipes to get up their remains. This time, I tried to wipe it away. That didn"t work, so I tried smashing it with the piece of paper. It took a couple of tries to get it, but it eventually stopped moving. I went to get my cleaning wipes, and started wiping up the screen. To my amazement, the bug"s residue failed to come off. It seemed that the bug was actually inside the screen.

I realize that story may sound absurd. However, doing a Google search shows up many results for people with similar problems. Has anyone had any luck dealing with a similar issue? I see lots of results for people who still have them crawling inside the screen. But, mine is smashed, and there"s no way it"s getting out.

Picture this. You’re looking forward to your favourite release of the year, a new DOOM. And you’ve got a fancy $1000 monitor to play it on. There’s just one small problem. One day, you wake up and discover a bug has somehow carked it in your screen. No problem: the monitor’s well under warranty. So everything should be OK, right?

That’s what happened to long time Australian gamer Narull. Just before Christmas, he forked out the money for a very nice 1440p IPS screen, the 165Hz ASUS ROG Swift PG279QE. It’s a good gaming screen and one that you think would be perfect for games like DOOM Eternal, with all their colour and blood.

Narull didn’t even have the option of blaming himself and wallowing in self-pity, like Kirk did. Like most people, he asked the simple question: how the hell did the bug get inside his monitor to begin with?

Yeah, I bought it end of November, been working perfectly since then this bug appears inside it on Sunday night. I assumed monitors were sealed but I guess not…?— Narull (@Narull) March 17, 2020

But all was still looking well at this point. The monitor was not only within warranty under Australian consumer law, but ASUS’s limited 12 month warranty. Parts weren’t required, because all a competent repairer needs to do is pull the screen apart and clean the gunk from the protective layer that sits between the LCD panel and the screen. There’s plenty of legitimate precedent for it being free, too. LCD screens are a bright light source, and naturally small insects and moths are going to gravitate towards them. It’s the manufacturer’s job to make sure they can’t get inside.

Well that confirmed @ASUSAU don"t deal with small problems first I guess. Over a week to take an insect out of a screen (and I"m expecting longer honestly)

Things were looking up. Sort of. A ticket on the official ASUS support page replied: they’d deal with the issue, but not immediately. Narull would get his PG279QE screen back on March 25, two days after DOOM Eternal‘s official launch. Not ideal, but at least someone was putting the poor bug where they belonged.

But a lot can change in 24 hours. On Thursday morning, Narull received a response from a different ASUS support member. “After inspecting the LCD, we are determined the LCD have insect inside the panel unfortunately insect damage is not covered under the manufactory warranty,” an email from ASUS read, directing Narull to ASUS’s policy for Australia and New Zealand where “contamination with hazardous substances, diseases, vermin or radiation” is not covered under warranty.

Naturally, Narull was perplexed. ASUS initially accepted the support request and said they’d send the monitor back within a week, only to say new parts were needed. Then to turn around and say the monitor couldn’t be “repaired” at all, even though the monitor doesn’t need an actual repair. It just needs the bug cleaned out of the panel (and maybe some questions answered as to how the bloody thing could get inside to begin with).

It’s not a huge stretch to say monitors should be built in a way that doesn’t allow bugs or insects to crawl inside the panel. LCD/LED screens are giant sources of light. Of course they’re going to attract moths, mosquitoes, tiny flies and whatever else comes in from outside the window. One would assume they’d be built to keep critters at bay, even with modern monitors having more aggressive cooling mechanisms.

It’s not the customer experience you’d expect after buying a $1000 monitor. Generally, most brands are pretty good about support on their premium products. You’ve already paid several hundred, or almost a grand in this case. Having a bug that can climb into the screen and die is obviously a suboptimal experience. I get why a company might try and reject it after a year – especially if the user is dumb enough to squish the bug themselves.

Kotaku Australia emailed ASUS’s local team for comment, asking for an explanation on how the customer service should have functioned, what steps they would take to improve logging of customer complaints in the future and their approach to dealing with small insects getting inside enclosed monitor units. I also asked what their official advice was to users who discovered bugs inside their monitor – if ASUS isn’t going to cover it, should users try and fix it themselves? Can they fix it themselves?

As for small insects, ASUS said monitors are “not a completely sealed device” and customers should be patient if they discover one. “When customers find an insect in their screen, we would suggest him or her to wait the insect to get out by itself while it’s still alive,” ASUS said. “However, if the insect has already dead in the screen, the customer should always contact our service team to arrange the repairing as soon as possible. Service fees may apply in this situation. Service fees may apply in this situation.”

I thought the bug was right behind the first layer, between LCD and glass. However as I found out these two layers are permanently glued and sealed. That"s a good news as no bugs get in.

I found the bug (actually 3 of them, two that I didn"t know of) between diffuser and LCD. This space can be quite easily reached with just basic tools (pry tool, flat and Phillips screwdriver) within 30 minutes. You can follow detailed steps in Acer Thin Bezel Monitor Disassembly.

As you can see a pesky little critter has decided to ruin this person"s day by not just crawling inside their monitor, but also by darting across their screen like it"s taunting them. As someone who is as terrified of bugs as much as this lady is afraid of pennies(opens in new tab), having a bug crawl across my screen that I can"t get rid of would most likely end in me throwing said monitor into a dumpster and lighting it on fire.

The issue with bugs getting into your stuff, aside from the obvious cringe factor, is that they could actually cause serious damage to your gear. Bugs have been making their way into PC hardware since the dawn of time. The term "computer bug" comes from when an actual bug flew into a computer(opens in new tab) back in the 1940s and we still haven"t found a way of keeping them out. The greatest generation, my ass.

What are your options for getting creepy little crawlies out of your gear? You can try a few things. Bugs love crawling into places that give off heat because it"s safe and a comfortable spot for laying eggs. This is why routers and larger electronics are prime destinations for six-legged tourists.

The last thing you want to do is actually try to squish the bug(opens in new tab). Then, it"ll be next to impossible to clean its smeared corpse without taking apart your monitor, which will surely void your warranty (and frankly is just gross). If that ant is still there, consider that you lost this one and that the monitor is no longer yours. Sorry.

Unfortunately, most of that stuff requires either a certified repair or a complete replacement to fix. Unless you’re especially handy with electronics and you just happen to have access to cheap replacement parts, it’s usually better to either return a monitor to the manufacturer (if it’s under warranty) or simply buy a new one. Even so, here are the most common ailments for modern LCD monitors, and what can be done to fix them…or not.

If your monitor’s screen is often flashing or stuttering, there are a few different problems that you could be facing. It might be something as simple as a loose or faulty video cable. So first, tighten down the cable on both the monitor and the computer end (making sure to completely tighten any retention screws, if your cable has them) or simply replace the cable. The same thing goes for the power cable: make sure it’s secure at both ends, and if the problem persists, replace it if possible.

An incorrect refresh rate setting can also cause flickering. The refresh rate is the number of times the computer sends an image to the monitor per second, expressed in hertz. Most LCD monitors use either 59 or 60 hertz, though 75Hz, 120Hz, and 144Hz are also found on premium monitors. Go into your operating system’s display settings (right-click desktop and head to Display settings > Display adapter properties > Monitor in Windows 10) to make sure the right hertz setting is applied—you may need to update your video drivers as well.

Unfortunately, most other flickering symptoms are caused by a power deficiency somewhere in the monitor itself. It’s possible you could be drawing too much power from one of your home’s electrical circuits or overloading your surge protector—just move the power adapter to another plug to test this. But it’s more likely that there’s a loose or malfunctioning component in the screen assembly itself. If that’s the case, repair or replacement are the answers.

Black or single-colored lines on LCD screens are caused by a lot of different issues, but if the standard fixes outlined in the flickering section above don’t fix them (check your video and power cables for problems, install new drivers), it’s probably a physical defect in the screen itself. Try your monitor on another computer or laptop to see if the problem persists; if it does, you’re probably looking at a replacement, since the error is almost certainly in the LCD panel (the most expensive component of the monitor).

A “dead” pixel is a single dot on your LCD screen that doesn’t illuminate, showing up as one or more black squares. “Stuck” pixels are similar, but instead of showing black they’re stuck on a single color that doesn’t match the computer screen’s image, typically either red, green, or blue.

There isn’t much you can do for a dead pixel—it’s a physical malfunction of the screen panel. Luckily one or two dead pixels usually doesn’t mean you have to throw the whole monitor away; it’s certainly possible to work around it or ignore it. You can also look into a warranty replacement, though many monitor manufacturers won’t replace a screen until multiple pixels have gone out.

A stuck pixel may be a different matter. Depending on exactly how the problem is manifesting, it might be possible to get the pixel back into working order. There are various techniques for this, ranging from physically “massaging” the screen panel itself to running programs that rapidly cycle a portion of the screen through the color spectrum. You can try out some of these solutions as outlined in our guide to stuck pixels, but be warned, in my personal experience, it’s exceedingly rare to find a lasting solution to a stuck pixel.

If your monitor has a visible crack, a large discolored area, or a black/multicolored spot that doesn’t align with the pixel grid, it’s been subjected to physical trauma and the LCD panel is damaged. There’s nothing you can do here: even if your monitor is within its warranty period, it almost certainly won’t cover physical damage. You could try to replace the LCD panel itself, but since the replacement part will be almost as expensive as a new monitor anyway, you might as well start shopping.

The most common problem that can cause a buzz or whine noise in a monitor is an issue with the backlight, usually with the compact florescent tubes used for lighting in older models. (This design has been largely superseded by LED backlighting, but there are still plenty of CFL-equipped monitors in use.) Buzzing can occur due to problems in power regulation to one or more bulbs. Try adjusting the brightness of your screen up or down to see if the noise dissipates; of course, this can be a less than optimal solution if you need your screen brightness at a specific setting.

Fortunately, a faulty CFL bulb is a fairly standard issue, as is a malfunctioning power regulator in various other components that can cause similar problems. If your monitor is out of its warranty period, take it to a local electronics shop—they can probably swap out the part for considerably less than the cost of a new screen.

If your screen is suddenly showing the wrong resolution for your desktop—which is indeed a pretty big deal for any PC user—the most likely culprit is your graphics card. It’s probable that either the software component (the graphics driver) or the graphics card itself is where the problem is located. Updating the driver usually fixes this problem, though a new graphics card might be in order.

Most of the above problems can happen to the LCD screens used in laptop PCs and tablets, too…but because of the compact build, they’re much harder to repair. That being said, the extra expense of a laptop versus a monitor might make it a much better candidate for a repair rather than a replacement. At the very least (assuming you’re out of the warranty period), it’s probably worth a diagnosis and quote at a repair shop, if you’re not comfortable replacing the screen assembly yourself.

Cockroaches will also forage in other areas such as kitchens and bathrooms, so be sure to apply Apex to these locations as well. Apply Apex in small beads around cracks and crevices in cabinets, shelves, pantries, cupboards, under the fridge and microwave, behind your toilet, around your plumbing and other common areas. In 3 to 5 days you should see a reduction in activity. Check the areas after 1 or 2 weeks and replenish until there is no further cockroach activity.

Make sure before you carry this out you know that the device can withstand low temperatures. Electronics with LCD screens will be damaged is exposed to those conditions for such a period of time. When the roaches have died out and you bring the item back to the warmth, allow time for the product to dry out since condensation will occur when the cold appliance returns to warm operating temperatures.

I bought a KD-65X8500G in January this year and within 3 months, noticed three little black marks. They were insects and annoyingly impossible to get to/remove without opening up the unit. YOur are lucky that your local Sony team have replaced them. In Australia they have an exclusion in their manufacturer warranty, but I have been pursuing them under Australian Consumer Law as I believe it to be a design fault or flaw (most likely entering where the satdns slot in- our unit is wall monuted) No result yet except for the standard reply (3 times to say it isn"t covered by their warranty and then offering a discount replacement TV (ie at cost price but still over $1300), but the fact these three little flies are in the screen in less than 3 months from purchase. It really beggars belief that a mid-range item like this would be succeptible to this type of design flaw. I get there needs to be ventilation, but this is the first time I have ever experienced this after 20+ years of Sony products.

To use Windows to control the graphic display, connect both displays, right-click the desktop, select Screen Resolution, and then change the resolution for each display. On some models, you can select an advanced option to either Duplicate the same image on both displays or Extend the desktop image across both displays.

The light comes from the laptop screen and internal LEDs. The heat comes from the dispersion of the internal parts generating energy and converting the inefficiencies to heat.

All bugs need a food source. There’s either a constant supply of food from an external source outside of your laptop nearby or something inside the computer.

Since it uses gas, this gas permeates all possible crevices and gets into your device to kill and eradicate any possible bugs in there. It’s also nice because you don’t have to take it apart to kill them. These can be bought for cheap.

You can buy bug bombs at hardware stores. These are those tiny aerosol spheres that release a bunch of airborne pesticides. It’s like fumigating your laptop.

These bombs work best when the area has limited space for the aerosol to drift. So a closed environment to concentrate on the laptop mouse is ideal. Get a bug bomb and a large cardboard box. Drill a few vent holes in the box.

Put the laptop and bug bomb into the box, but separate them as the chemical reaction does get hot. And we all know that electronics and heat are not to be mixed together.

Activate the bug bomb and let it do work. Then close up the cardboard box and place it somewhere out of the home, but shielded from the outdoor elements (basement, garage, patio, etc.).

After that’s done, remove the used bug bomb. You’ll want to extract the excess poisons stuck on the internals of your computer by releasing any lingering poisons still in the box. Be sure to follow the directions on the product label.

The warmth from the electronic components (CPU, GPU, RAM, mobo, etc.) offer a suitable temperature that attracts some bugs to your computer, which is why many people find these small white mites crawling around their keyboard or laptop screen.

If you’re not careful, you can seriously damage or brick your laptop. Dry ice can freeze plastic and crack your screen. Never put the ice directly in contact with the laptop. The point isn’t to freeze the computer or make it cold.

Any source of porous openings in the bag will allow for air exchange. This adds new oxygen into the bag, making it less effective and allows the bugs to breathe. You’ll need a heavy-duty trash bag and some way to seal it up so the gasses can’t escape.

Tell them what pest you have and see if they can leave some pest repellent for you inside the computer to keep bugs out. You can also ask for some tips for future reference to keep bugs out of your laptop.

Once you move your computer to another location, all the bugs that constantly enter and leave your computer will be disturbed, and this may help get rid of them.

This works best for bed bugs as your room is probably infested with them. Get rid of the bed bug problem first or else they’ll just infest your laptop again.

Perfect for getting under components that you can’t reach. This will also remove any dead bugs that are in your laptop, which may remove food sources for other pests that could be eating on those bugs

Bugs in your laptop mean bugs in your room or house. If you get rid of the pests around your room, then you won’t have bugs in your laptop. Make sense?

Otherwise, it’s pointless to get rid of the ones inside your computer because they’ll just come back. This means you need to check your bed, closet, and drawers for bed bugs.

Do some research and see the recommended temps for your laptop. Then run the program to achieve this temperature to get rid of the bugs hiding your laptop.

You may have to press on the keys with the hose to dislodge them. You can also plug the vacuum hose right up to the ports and suck out any bugs hiding there- the more powerful the vacuum you can get is best.

Always leave a small space for air to escape. The point is to blow hot air directly into the computer through the keys. This will make the bugs scatter and as they escape, you can kill them.

Never let the temperature rise above the recommended operating temperatures of your keyboard. This is effective for bugs in your computer like ants, aphids, and spider mites.

Here’s a unique one: just put your device outdoors in the bright sun. Open the lid and put it in direct sunlight. The bugs hiding in there may become disturbed from the UV and escape.

The point is to buy the trap, place the laptop and trap together in a closed environment. This will lure the bugs out of the computer and into the trap. You can use baited traps or repellents.

Repellents may just force the pests to come out of the computer and you can kill them while they’re around the box. Or you can use the traps to catch the bugs when they come out to eat the bait. Either way, it’s a passive approach that’s worth a try if you don’t know what else to do.

No wonder why you have mites on your laptop. They may make their way into your screen, touchpad, keys, or any other part of the computer. The most popular mite is none other than the mold mite.

Most bugs caught in your screen will be there forever, unless you disassemble the screen and remove it. There’s no other option. Unless you want to wait for the off chance that it’ll suddenly find it sway back out. I wouldn’t wait on that.

Bugs that crawl on LCD/LED screens get in through the vent holes on the edges. They get in and stay there. If you’re handy and have replaced a laptop screen before, you can easily disable the screen and remove it from your laptop display.

This makes it difficult to remove. You’ll have to do a teardown to take it out. This ain’t an easy task. Bugs that get into your screen are attracted to the heat and light.

This will then really screw up your display. Take it to a pro or remove it yourself you know how. The most common bugs that get stuck inside screens are thunder bugs, mites, and ants.

They could also be originating from within your computer also. This is why you need to keep the internals clean- see the rest of the post above for cleaning tips to get the bugs out and get rid of them.

Screen flickering in Windows 11 is usually caused by a display driver issue or incompatible app. To determine whether a display driver or app is causing the problem, check to see if Task Manager flickers. Then, based on that information, you"ll need to update, rollback, or uninstall your display driver or update or uninstall the app.

If Task Manager flickers along with everything else on the screen, a display driver is probably causing the problem. In this scenario, see the Fix your display driver section.

If Task Manager doesn"t flicker while the rest of the screen is flickering, an incompatible app is probably causing the problem. In this scenario, see the Update or uninstall an incompatible app section.

After you uninstall the first app, restart your device and check if the screen flickering or scrambled issue is resolved or not. If it"s not, uninstall each app one by one until the issue is resolved.

A tiny insect has crawled in between the LCD panel and the backlight of my 27" iMac and died. Close inspection reveals that it is behind the LCD characters. I called Apple support, and they were sympathetic, but said I had to go to the local store. The local store told me it was not their fault I had a bug in my iMac, and in fact, this "infestation" (his words) would probably void the warranty on my 6 month old iMac.

My iMac sits on the desk in my office. My office is not "infested" with bugs. But Apple"s LCD screen is not sufficiently sealed to dust and other contaminants so it will prevent a tiny insect from being attracted to the light and crawling inside of it. I am very disappointed in their response.

Does anyone know if there is any recourse to the local Apple store? The woman at MY-APPLE assumed it would be a warranty repair. It seems to me that the LCD component should be sufficiently sealed to prevent bugs from crawling into it. And I live in Southern California, not Northern Michigan.

For the power supply resistance is broken damage caused by the fault phenomenon and contact pole for full screen back sweep wire and very bright color, but it will not lead to a protective shutdown, the solution is very simple – change the same resistance value of the new resistance! Of course, if the resistance value is increased, you also have to do new processing. In the wet season, we also need to take into account the picture tube seat tube oxidation for this reason, although the resulting color deviation fault is not much, but may encounter it.

In addition, there is easier to let people detour the cause of failure – screen dust caused by too much screen white when red! This kind of fault often happens in the monitor that color temperature slants warm (a lot of monitors can set color temperature by oneself), say so, encounter white (and similar color) slants red when the fault you had better be cleaned the first screen later undertake other checks, if the fault disappears, mean you won’t because of this and “unlucky” detour. Of course, too low brightness values on some models can also cause this “fault” phenomenon.

A lot of people think this is the mains voltage of the mains electricity is the insufficient or unstable cause, some “master” can say even because of the lamps and lanterns that contains electronic ballast or electromechanical kind electric appliance brings color to show the interference of power source, somebody says the hardware fault that the video card produced is caused by. In fact, these views are wrong, because the display voltage requirements are not very strict – most of the current color display can be in the 100V ~ 240V power supply voltage under normal operation. As for other electrical appliances that will cause interference is even more impossible, after all, color display use is not mutual inductance stabilized voltage power supply, and other electrical appliances even if the interference will not be screen flicker!

There is also a video card or monitor driver there are bugs, so you should first update the driver to try. If the above treatment is not effective, you can focus on checking whether the accelerator voltage and high voltage generated by the FBT are normal, because sometimes these two abnormal voltages can also cause such a phenomenon.

Compatibility failure will usually cause the computer can not to start up and alarm sound, the system is not stable crash or screen abnormal miscellaneous phenomenon. Display card compatibility fault generally occurs in the computer just installed or upgrade, more in the motherboard and display card is not compatible or motherboard slot and display card gold finger can not completely contact. The video card compatibility fault usually USES the replacement method to detect, generally USES the replacement video card to troubleshoot the fault.

The failure of the components of the graphics card will usually cause the failure of the computer can not startup, the system is not stable crash, flower screen, and other fault phenomena. The damage of graphics components generally includes the damage of graphics chip, BIOS, memory, capacitance, or field-effect tube. For the damage and failure of graphics card components, it is generally necessary to carefully measure the signals in the graphics card circuit to judge the damaged components. After finding the damaged components, replace them.

Due to the graphics chip will produce a lot of heat when working, so need to have a better cooling condition, if the cooling fan damage will lead to graphics card overheating can not work normally. The overheat fault of the graphics card usually causes the system unstable crash, flower screen, and other fault phenomena. Video card overheating as long as the replacement of the cooling fan.

The failure of the graphics driver usually causes the system unstable crash, flower screen, text image graphics card is not complete, and other fault phenomena. The video driver’s fault mainly includes the loss of the video driver, the video driver is incompatible with the system, the video driver is damaged, and the video driver cannot be installed. For the video card, driver failure generally first enter the “device manager” to see whether there is a video card driver, if not, re-install. If so, but the graphics driver has a “!”, the video card driver is not installed, the driver version is not correct, the driver and the system are not compatible. Generally, remove the video card driver reinstall, if installed after there are “!”, you can download the new version of the driver installation. If you cannot install a graphics driver, there is usually a problem with the driver or with the registry.

If the fault is serious, the maintenance requires that you must have certain hands-on ability and professional knowledge, so the author suggests that if you still have not been repaired after eliminating the simple cause of the fault, please deliver it to the electrical maintenance department for treatment. Sometimes some magnetic objects (such as some low power box or ADSL cat power supply, etc.) placed near the display will cause a certain Angle flicker on the screen, so when this phenomenon to try to clear the display around the objects to see, usually the problem can be solved.

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