bug behind lcd screen price
Perpetual license owners will receive bug fixes until the next major release, but new the features and functionality you get at launch is what you have to work with going forward.
kJelt, I had the same problem with my Dell U2412M except I made it worse by pressing the bug while it was walking around so the bug was now dead and permanently stuck between the LCD panel and the back light filter.
With the help of another person, they held the monitor upright and tilted the top forward slightly until the LCD glass fell forward on an angle, the side of the glass with the ribbon remained where it was as a pivot point.
There is not much room to get in there, the glass is leaning forward less than 45 degrees and the rest of the panel is perfectly upright, I then used a damp cotton tip to clean the bug off the back light filter.
Picture this. You’re looking forward to your favourite release of the year, a new DOOM. And you’ve got a fancy $1000 monitor to play it on. There’s just one small problem. One day, you wake up and discover a bug has somehow carked it in your screen. No problem: the monitor’s well under warranty. So everything should be OK, right?
That’s what happened to long time Australian gamer Narull. Just before Christmas, he forked out the money for a very nice 1440p IPS screen, the 165Hz ASUS ROG Swift PG279QE. It’s a good gaming screen and one that you think would be perfect for games like DOOM Eternal, with all their colour and blood.
Narull didn’t even have the option of blaming himself and wallowing in self-pity, like Kirk did. Like most people, he asked the simple question: how the hell did the bug get inside his monitor to begin with?
Yeah, I bought it end of November, been working perfectly since then this bug appears inside it on Sunday night. I assumed monitors were sealed but I guess not…?— Narull (@Narull) March 17, 2020
But all was still looking well at this point. The monitor was not only within warranty under Australian consumer law, but ASUS’s limited 12 month warranty. Parts weren’t required, because all a competent repairer needs to do is pull the screen apart and clean the gunk from the protective layer that sits between the LCD panel and the screen. There’s plenty of legitimate precedent for it being free, too. LCD screens are a bright light source, and naturally small insects and moths are going to gravitate towards them. It’s the manufacturer’s job to make sure they can’t get inside.
Well that confirmed @ASUSAU don"t deal with small problems first I guess. Over a week to take an insect out of a screen (and I"m expecting longer honestly)
Things were looking up. Sort of. A ticket on the official ASUS support page replied: they’d deal with the issue, but not immediately. Narull would get his PG279QE screen back on March 25, two days after DOOM Eternal‘s official launch. Not ideal, but at least someone was putting the poor bug where they belonged.
But a lot can change in 24 hours. On Thursday morning, Narull received a response from a different ASUS support member. “After inspecting the LCD, we are determined the LCD have insect inside the panel unfortunately insect damage is not covered under the manufactory warranty,” an email from ASUS read, directing Narull to ASUS’s policy for Australia and New Zealand where “contamination with hazardous substances, diseases, vermin or radiation” is not covered under warranty.
Naturally, Narull was perplexed. ASUS initially accepted the support request and said they’d send the monitor back within a week, only to say new parts were needed. Then to turn around and say the monitor couldn’t be “repaired” at all, even though the monitor doesn’t need an actual repair. It just needs the bug cleaned out of the panel (and maybe some questions answered as to how the bloody thing could get inside to begin with).
It’s not a huge stretch to say monitors should be built in a way that doesn’t allow bugs or insects to crawl inside the panel. LCD/LED screens are giant sources of light. Of course they’re going to attract moths, mosquitoes, tiny flies and whatever else comes in from outside the window. One would assume they’d be built to keep critters at bay, even with modern monitors having more aggressive cooling mechanisms.
It’s not the customer experience you’d expect after buying a $1000 monitor. Generally, most brands are pretty good about support on their premium products. You’ve already paid several hundred, or almost a grand in this case. Having a bug that can climb into the screen and die is obviously a suboptimal experience. I get why a company might try and reject it after a year – especially if the user is dumb enough to squish the bug themselves.
Kotaku Australia emailed ASUS’s local team for comment, asking for an explanation on how the customer service should have functioned, what steps they would take to improve logging of customer complaints in the future and their approach to dealing with small insects getting inside enclosed monitor units. I also asked what their official advice was to users who discovered bugs inside their monitor – if ASUS isn’t going to cover it, should users try and fix it themselves? Can they fix it themselves?
As for small insects, ASUS said monitors are “not a completely sealed device” and customers should be patient if they discover one. “When customers find an insect in their screen, we would suggest him or her to wait the insect to get out by itself while it’s still alive,” ASUS said. “However, if the insect has already dead in the screen, the customer should always contact our service team to arrange the repairing as soon as possible. Service fees may apply in this situation. Service fees may apply in this situation.”
I thought the bug was right behind the first layer, between LCD and glass. However as I found out these two layers are permanently glued and sealed. That"s a good news as no bugs get in.
I found the bug (actually 3 of them, two that I didn"t know of) between diffuser and LCD. This space can be quite easily reached with just basic tools (pry tool, flat and Phillips screwdriver) within 30 minutes. You can follow detailed steps in Acer Thin Bezel Monitor Disassembly.
Yeah it"s the following morning and I"m still pretty bummed out about it. 99.99% sure it"s a bug and not just dust. I did google "bug in computer monitor" and there is a frightening number of hits about said issue. I can"t tell if it"s behind the panel in front of the back-light or in front of the panel but behind the outer protective layer. Who knew there were air gaps between various layers. Since it was moving when I tried to swipe it I think I "bent" the outer layer (or panel?) enough to kill and maybe? squish said bug. Lots of tapping and bumping of monitor and yeah it"s stuck.
I"m a bit uncomfortable opening up monitor to wipe away said bug. And the thought of RMA"ing this huge 43" monitor seems like a nightmare. I wonder if I paid for the on-site Dell tech support. Better not mention bug and just mention dead pixels. /sad-sigh
Honestly if you have an expensive, or at least "expensive for you," monitor check out the size of the vent holes on your monitor and maybe tape on some no-see-em ultra-fine mesh screens to prevent bug infiltration. Crazy.
I turned on my late 2013 27" iMac today and found a spider crawling around on the inside. After calling Apple"s support line and hauling the computer to two different stores in the area, I ended up making an appointment to fix it a few days from now. I was hoping that the spider would crawl back into the guts of the machine and die peacefully out of the way, but nope, it ended up dying right in the middle of the screen. Gross.
My computer went out of warranty a few months ago and this is the only issue I"ve had with it. If someone made the suggestion that my place was "infested" with bugs I"d be pretty upset. I keep my surroundings clean and have a cat on pest patrol (she has been notified of this incident).
It"s a small issue, display-wise, and I"m sure that most people at Apple will treat it as such. But it"s a little worrisome that this even happens in the first place. I paid extra for a nice computer, and I take care of it accordingly. To find that there"s a bug behind the cursor and the text - it was literally crawling behind the content on the screen!! - is unnerving, especially one of this size (it was a small spider, sure, but big enough to notice). A dead pixel on the screen is one thing - a dead bug behind it is quite another. I"m really hoping Apple will take care of it, as my computer just went out of warranty a few months ago. If the screen is that difficult to remove, shouldn"t it be that much more difficult for something living to get in there?
Props go to the Apple reps I spoke with today though - they were very sympathetic and tried to help as best as they could. Hopefully they"ll be able to open the screen up, remove the spider, and put it back together with no harm done.
Argh, help! I’ve got a living bug crawling around inside my LCD computer monitor! It’s actually walking around which is quite annoying. I’ve no idea how it got in there but it’s small enough to have fit through the small holes at the back of the monitor.
On the bright side, there only seems to be one so they won’t be making babies in there any time soon. Has anyone ever had bugs inside their monitors and how did they get rid of them? The advice I’ve had so far is to wait for them to die and hope that they die off screen or somewhere where it won’t affect the picture too much.
Update (July 2010): Incredibly, this article has had 10,000 hits since it’s been published (most of them being in July each year which seems to be peak season). Please read the comments below for tips and discussion. In my case, I found that the bug disappeared after a few days providing that you don’t squish it or anything. You don’t need to do anything elaborate like taking your screen apart (and would not be advised to). Please do drop a comment below and let us know what’s working for you. – Ken
The glass panel is bonded to the LCD panel, yes, but the backlight diffuser sheets and the rear aluminium case are NOT fused. There are seams all round the edges that have a bit of tape over them to "prevent" dust ingress.
Its very possible for small objects to get between the LCD and the backlight sheets, just not between the glass and the LCD panel. Its just as visible either way.
Yesterday a quite strange thing happened. As I was browing the web on my laptop, I noticed a small black thing moving around on my screen. I tried to swat it away but to my surprise, I could not. Then I noticed that the little bitch is actually behind or inside my screen. Then I lightly pressed my screen and it died. It isn"t big however it annoys me and the laptop is almost brand new. I contacted a a store that fixes laptops but they said that it would be complicated to mget it done and therefore costly. Now I"m wondering if it would be worth it or will the little * somehow decompose and vanish from there? Anyone else ever had this kind of problem?
Performance issues may occur if there is any type of damage that is caused to the display cables or the LCD screen. LCD screen may show that symptoms like LCD screen stops working, work intermittently, color mismatch, flickering, display horizontal or vertical lines if there is damage to the display cables or the LCD screen.
Dell monitors provide a self-test feature check (SFTC) and an integrated self-test (BIST) or integrated diagnostic (BID) tool that helps determine if the screen abnormality you are experiencing is an inherent problem with the Dell monitor or with the video card (GPU) and computer settings.
When you notice screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry image, horizontal or vertical lines, color fade, it is a good practice to isolate the monitor by running a diagnostic test on the Dell monitor.
NOTE: Self-test feature check (SFTC) helps check if the Dell monitor is working normally as a stand-alone device. To check for screen abnormalities such as flickering, distortion, clarity issues, fuzzy or blurry image, horizontal or vertical lines, color fade, and so on, run the integrated self-test (BIST) or integrated diagnostic (BID) test.
Dell monitors can be reset to factory default settings using the on-screen display (OSD) menu. This can be accessed using the buttons or joystick that is available on the Dell monitor. For step-by-step instructions to reset a Dell monitor to factory default settings, see the User Guide of your Dell monitor at the Dell Manuals website.
Are you experiencing a bug or insect crawling out of the keyboard, or on the monitor, or from the speaker/ventilator holes? If yes, you might be bored and desperate enough to get rid of them permanently so that they never could come back later.
All these bugs/insects are not the same in size or color. Sometimes, they may be tiny-sized or common bedbugs. In most cases, you might not even recognize them clearly.
They can be on the monitor screen, into or out of the keyboard. They are white or yellow just like sand. you can easily put 10-15 of them on a penny. They are extremely small and move fast.
However, in some cases, you can see bedbugs such as nymphal bedbugs. It is large and you can easily detect it. The baby bedbugs are 2mm long. It may be a hitchhiker and comes out of the keyboard for food.
These bugs are too small to be recognized. They may be mites such as bird mites, dust mites, aphids, or spider mites. It is also possible that they may be booklice, bed bugs, or just ants.
They are harmless but very annoying. Sometimes, it is hard to get out of booklice once they find a foothold. Aphids or spider mites come from ferns if you own any in your home. Bedbugs can live on desktop computers and laptops. Ants mostly come to LCD and keyboard.
There are many to remove bugs temporarily or permanently. Some ways require nothing while some require a few tools. Some of these items can be brought from a shop while some you will find in your home. Some methods may be a bit risky for noobs while some are super easy to implement. In short, it just depends on what will make you feel secure.
5) If you are sure that bugs are in your laptop, you can run furmark and Prime95 to get your temps into the 90-100C range. The heat will make them feel uncomfortable and force them to leave the laptop.
6) For ants, there is an easier way to remove them. Just lure them out with ant-killing stuff. If you don’t want to use killing stuff, put an open jar of honey next to the laptop to take them out. It will attract them to come out, eat and die outside. For other bugs, put something that attracts them and kills them. Doing it outside of your home will make it easy for debris cleaning.
7) Put the laptop in a box or container with some insecticide pads. Just buy a housefly killer that forces the bugs to go away with smell or being in a nearby place. They may look like a fabric pad or card.
First, Remove the battery. Wrap the laptop in a backpack or in a box for heating up slowly. keep the backpack/box slightly open. Then keep it inside packtite. Within 2 hours, the temperature will reach around 140 degrees. At this stage, all bugs will die. Doing anything extreme will not only kill bugs but also your laptop too. You can use the clothes dryer on a dryer rack too.
I highly recommend not to apply this method if your laptop has a built-in(not detachable) battery. The laptop base is designed to tolerate heat, so heat cannot do much hard here. But it can damage the LCD(laptop screen) or hard drive. It is not easy to remove the LCD from the base.
12) you can use legal poison like “Nuvan Pro strips” for removing bedbugs from a laptop. The only disadvantage is that it takes 2-3 weeks and you cannot use your laptop in this period.
The heat will force the bugs to leave the laptop and the air moving would kill any eggs or nymphs. Don’t worry about the heat. Most laptop or desktop has a “sleep” function. if the internal temperature becomes too high, the system will turn off automatically before any damage.
This method also works best if you see the bugs living in or coming from the laptop ventilator. This is where the CPU and fan have. The heat and airflow either force them to come out from the compartment or fry them.
The bad thing is that there is plenty of space inside the laptop or CPU which does not get heated with the processor. The bugs can move and hide there instead of coming out. Secondly, the lower-end processor may not run for days without any break.
15) I don’t recommend freezing as a safe way to remove bugs for the laptop but if you think it is essential, you can do it. Make sure there is no moisture inside the electronics. it can cause disaster when you plug it back into an electric outlet.
High-Pressure air will dislodge and remove bugs and dust from multiple directions. If you want to use this method, run the laptop for a few hours to raise the internal temperature. Set Looping animation video in a player.
21) Get a bag with a seal or zip. Buy an aerosol or bug spray and Spray the inside of the bag. Do not spray on the laptop directly. Put the laptop in the bag and keep it for a few hours. Make sure you clean the body with a rag before using the laptop.
23) if you don’t want to use aerosol or bug spray, just keep the laptop in an airtight bag for a few days. They will suffocate and die. later, use a can of air duster to remove them. This is not for tiny bugs which eat dust. The cleaning process for a long time.
24)For aphids, whitefly, and other flying insects, you can use yellow sticky cards. Put the laptops into a ziplock bag with some cards. The bugs will be killed fast without chemicals or pesticides. There is no risk for animal nervous systems.
27) To remove bugs from internal components, you can use some rubbing alcohol and cotton/thin cloth to wipe the bad spots. Rubbing Alcohol will evaporate quickly leaving no residue or trace.
28) Doing something wrong can damage your laptop or computer and can cause more harm than bugs. Before selecting and applying any method, make sure you are comfortable with it and it has no risk issue for you. If you don’t feel safe, just take it to a shop for servicing. For a few bucks, you can get rid of the bugs without any issues with your laptop.
29) It is very hard to remove Bugs inside the LCD(laptop screen) or Macbook. You may need to take it to a repair shop or replace it. LCD replacement is costly. It may cost $500 for Macbook air LCD screen replacement. Consider replacement as the last way.
30) If your desktop keyboard is highly infested with bugs and you cannot remove the bugs by yourself, just buy a new one. Taking it to a computer repair shop will cost more than a replacement keyboard.
Experts advise that it’s rarely necessary to treat computers. Unless your laptop or computer is highly infested with bugs, you don’t need bug treatments at all. There is a risk of collateral damage. There are 3 types of bug treatments for laptop or desktop computers.
a) Freezing: You can freeze bugs with carbon dioxide snow (dry ice).it can kill bed bugs (including their eggs and larvae). it is dry(just like from snow) and can penetrate keyboards and deeper places. The method is safe. there’s no damage to electronics.
3) Don’t use liquid/powder pesticide, sticky sprays, or flea and tick powder on the laptop. It can harm your health when you touch the surface. It can also clog the components in your laptop. It can gum up the keys. The same goes for bug spray.
7) Some methods of bug removal may be dangerous for you. If you don’t want to use freezing temps, heat, or liquids, try the methods that are made safe or take it to a computer repair shop for servicing.
4) If it is cold outside, some bugs such as juvenile bedbug come inside the laptop for getting warmth from the processor heat. However, they will come out as soon as you turn the laptop on as it will increase the temperature higher.
8) Some bugs look like little gnats that fly through your screen at night. The light/brightness on the screen attracts them from their surroundings. Just change the background color to something black or dark.
Even though there are countless ways to swat these bugs but no way can guarantee you that they are gone forever. Even if they leave now, they can come back in a few days again. Since they are not so dangerous, many people give up swatting them after a few trials and let them be.
A bug infestation inside your laptop or MacBook may void any warranty. If you need to send it to the store for repair within the warranty period, they can revoke the warranty instead of repairing it.
Clear your home and surroundings with anti-bug stuff such as bug bombs, bug spray, and Borax. Make sure you take a filter mask before starting the cleaning process.
Put a thin foam screen over your laptop or computer vents. Make sure that it does not stop air flowing or heat exchange process. Just ensure that bugs cannot pass through it. This is not good for cooling. So, consider it only if your home is full of bugs and the bugs can enter anytime.
If your home or laptop is in a situation where you cannot stop bugs crawling to it, use a bug zapper near your laptop. The bugs can’t resist the BLUE. Alternatively, you can hang flypaper or something else to trap them.
If your home is infested with bedbugs that are beyond your control, I suggest you call pest control. Because even if you are successful in removing them from your laptop or MacBook, they will come back very soon.
Environment or climate can play a big role. If the place you live has got humid, you will experience a sudden increase in the number of bugs. They will self-limit once the season has gone. Some mites increase from spring to summer due to humid transition.
These laptop or computer bugs or mites are mostly harmless for your laptop and health. Except for annoying and making you uncomfortable, they can create a few real problems.
While in most cases, they cannot stay longer inside your laptop due to the heat. But sometimes, the dead bodies may pile up and jam the cooler fans on CPU and GPU. Some bed bugs may be melted in unused USB ports.
In terms of health risks, the tiny bugs don’t bite or cause structural damage to humans. But dust mites can cause a type of allergic reaction in some people. The bedbugs or bugs in bigger sizes may bite you when you are in sleep beside your laptop. They don’t just bite in seconds like mosquitoes; feeding takes some time. This is not harmful but why like to keep an irritating friend with yourself 24/7.
These bugs/mites do not like plastic much. Most laptop inner part is made of plastic. On the other hand, most desktop and tower computer cases are made of metal.
While running every laptop creates heat through CPU and GPU. The internal coolers take the heat out with airflow. This is another reason why the bugs come out when you start your laptop. They cannot tolerate the heat and come out before getting fried inside. Due to the size, desktop and tower computer cases have more room to hide the bugs.
There is very little chance that the bugs make home inside your laptop. They might use your laptop to hide and sleep when they don’t find any other comfortable housing.
however, if you find bedbugs on your laptop, you need to treat the bugs in your whole house. Sometimes, they can come to your laptop from other places where you take it with you.
In most cases, you don’t need to repeat the procedure multiple times but in some cases, you may need 2-3 cycles to remove bugs and eggs. I highly recommend clearing the laptop at a regular interval so that you can kill them in an early stage before they become a mess.
If you see laptop bugs, do not ignore them. Later, it can create a bigger problem in the house. You may feel hopeless at facing bedbug infestation. With proper methods, you can get rid of them and say goodbye to them forever.