iphone 11 lcd screen price free sample
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.
If your iPhone 11 has been exhibiting this issue, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.
Choose one of the options below to have your iPhone 11 serviced. Your iPhone will be examined prior to any service to verify that it is eligible for this program.
If your iPhone 11 has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. The prices shown here are only for screen repair. If your iPhone needs other service, you’ll pay additional costs.
Your country or region offers AppleCare+ for this product. Screen repair (front) is eligible for coverage with a fee by using an incident of accidental damage from handling that comes with your AppleCare+ plan.
The Apple Limited Warranty covers your iPhone and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters, spare cables, wireless chargers, or cases.
Depending on your location, you can get your iPhone display replaced—in or out of warranty—by visiting an Apple Store or Apple Authorized Service Provider, or by shipping your iPhone to an Apple Repair Center. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.*
The iPhone display is engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates.
* Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. Repairs by Independent Repair Providers are not covered by Apple"s warranty or AppleCare plans, but might be covered by the provider"s own repair warranty. Self Service Repair provides access to genuine Apple parts, tools, and repair manuals so that customers experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repair. Self Service Repair is currently available in the United States for iPhone 12 and iPhone 13 models and iPhone SE (3rd generation).
Have a broken iPhone screen? Here are three iPhone screen repair options and how much each costs, plus a breakdown of whether you should fix it or sell it.
NOTE: If your iPhone is still under warranty, check with Apple to see if you can get your screen fixed for free. Here’s Apple’s warranty coverage checker.
You can replace your own iPhone screen with a little tech savvy and a bit of patience. The repair requires disassembly, however, so you shouldn’t attempt this fix if you’re not comfortable doing that.
Your best bet is to buy a complete screen assembly, which is a much easier repair than replacing just the front glass or digitizer. Expect to pay between $45 and $280 for a new iPhone screen, depending on your model, where you buy parts and whether you buy a standard LCD or premium OLED screen. Toolkits start at $5 if you don’t already have the necessary tools.
WARNING: This can be a difficult repair, especially if you aren’t experienced. Understand the risk of additional damage that could void any warranties and insurance policies.Rather buy a new iPhone? Save with these iPhone deals
You can find detailed step-by-step instructions on sites like iFixit and YouTube. Here are some example videos for the iPhone 12, iPhone 11 and iPhone X.
Don’t want to fix your own iPhone screen? You can opt for professional repair instead. Local repair shops can often replace your screen in a few hours, either in-store or at your location. Online mail-in repair services take longer, but they’re good options if you don’t have a local repair store.
Expect to pay between $119 and $520 for professional iPhone screen replacement, depending on your model and repair shop. Note that Apple’s own repair service tops out at $329 for out-of-warranty screen repair. Apple also uses OEM (original equipment manufacturer parts), while many repair shops use less expensive aftermarket parts.
It’s a good idea to ask about warranties on parts and labor before you choose a repair company. You should also inquire about your service tech’s experience, credentials and quality of parts.Interested in a refurbished iPhone 12? See where to get it for less
Do you have iPhone insurance? If so, you can file a claim directly with your insurance company, who might offer a choice between mail-in, in-store or on-location repair services. Some companies will overnight a refurbished replacement iPhone rather than repair and return yours.
Expect to pay a deductible ranging between $29 and $149, depending on your model and insurance company. Here are some example iPhone screen repair deductibles.InsureriPhone Screen Replacement Deductible
Should you fix your iPhone screen or sell it broken? You can base your decision on how much your iPhone is worth broken versus repaired, especially if you plan to upgrade soon.
For example, at the time of this writing, an iPhone X 64GB on the Verizon network was worth $255 in good condition. Here’s a breakdown of its net value after different repair options.
Next, compare the net value after repair to what your iPhone is worth in broken condition. At the time of this writing, a broken iPhone X 64GB on the Verizon network was worth $110.
As the table shows, our example iPhone will have significantly more value if you repair it yourself or file an insurance claim through AppleCare+ or Verizon.
Of course, your decision depends not only on the value, but also how long you plan to keep your iPhone. If you intend to hold on to it for a few years, it’s cheaper to repair it than to buy a new iPhone.
The screen was very easy to install fit perfectly and works great. The screen has a great picture and is very clear. You have to get the double side tape to make your phone back to normal as far as it keeping out dust and normal water but the screen itself is high quality and packaging was a big plus also it arrived in perfect condition due to being packaged good with a sealed box and also has a great warranty. Thanks
If your iPhone 11 isn’t responding to touches, it might be eligible for a free fix from Apple. The company has launched a replacement program for iPhone 11 displays that stop responding to touches “due to an issue with the display module.” Apple says that “a small percentage of iPhone 11 displays” are affected.
Devices affected by the issue were manufactured between November 2019 and May 2020, Apple said, meaning not every phone is affected. If you’re seeing the issue on your iPhone 11, you can check to see if your phone is eligible for the program by plugging its serial number into a box on Apple’s website for the replacement program.
When inspecting a screen, remove any screen protectors and cases first. Tilt the device under good lighting conditions and inspect it at multiple angles. Screen damage includes hairline cracks that are difficult to see.
iPhone® X and above do not have a visible LDI. If you cannot identify your LDI on an iPhone X or above, we ask you to confirm the device has not been exposed to liquid.
Wearables like Apple & Samsung watches often don"t have visible LDIs. Check for moisture under the display screen, as well as corrosion, discoloration, and fuzzy growth on the charging connection.
If the device does not fully turn on and load the home screen or if it cannot stay on without being connected to a charger, it"s considered not able to turn on.
No matter how careful you are, accidents happen. Screen damage and liquid damage are not covered under the warranty, so T-Mobile can"t exchange devices with this damage. But, we don’t want you to be stuck with a broken phone, so you have two options to replace or repair your damaged device:
When inspecting a screen, remove any screen protectors and cases first. Tilt the device under good lighting conditions and inspect it at multiple angles. Screen damage includes hairline cracks that are difficult to see.
iPhone® X and above do not have a visible LDI. If you cannot identify your LDI on an iPhone X or above, we ask you to confirm the device has not been exposed to liquid.
Wearables like Apple & Samsung watches often don"t have visible LDIs. Check for moisture under the display screen, as well as corrosion, discoloration, and fuzzy growth on the charging connection.
If the device does not fully turn on and load the home screen or if it cannot stay on without being connected to a charger, it"s considered not able to turn on.
No matter how careful you are, accidents happen. Screen damage and liquid damage are not covered under the warranty, so T-Mobile can"t exchange devices with this damage. But, we don’t want you to be stuck with a broken phone, so you have two options to replace or repair your damaged device:
The iPhone 11 was a big surprise, packing more advanced technology (namely in the camera capabilities and the processing power under the hood) at a lower cost than the iPhone XR"s price in 2018. It combines a large 6.1-inch display with a premium-feeling body, and comes in an array of colors too.
It"s worth noting that the iPhone 11 isn"t Apple"s newest numbered smartphone – that"s the iPhone 13, which launched in September 2021 alongside the tiny iPhone 13 mini, the iPhone 13 Pro, and the bigger iPhone 13 Pro Max.
Despite launching in 2019, the newer smartphones are pretty similar in terms of design but have improved camera sensors, a newer chipset and flat, not curved, edges – and they"re 5G capable. They"re significant upgrades in some ways, but - as our iPhone 11 review will show - this phone is still worth considering, especially with significant discounts since it launched.
The most eye-catching feature of the iPhone 11 is its imaging capabilities: with two sensors on the rear, you can now take wider-angle snaps alongside the ‘normal’ main images. These sensors are 12MP each, and are raised from the rear of the phone in a square glass enclosure - which we’re not enamored with visually.
The night mode is the most impressive part of the iPhone 11"s imaging quality, bringing brightness and clarity to impossibly dark scenes, and the Portrait mode, defocusing the background, is improved on the new iPhone too.
As a result it"s arguably no longer one of the best iPhones, and it"s certainly not one of the best smartphones. But not being the newest iPhone on the block likely means significant discounts on the iPhone 11.
The design hasn’t been updated much from the iPhone XR in 2018, although there are now six colors – including a new lilac and mint green shade - to choose from. The edges of the iPhone 11 still have the same feel as the older iPhone 6, 7 and 8, although the larger 6.1-inch display in the middle takes up most of the front of the phone (although with slightly thick borders around the screen).
Apple claims that the battery life of the iPhone 11 is an hour longer than that of the impressive iPhone XR, and in our tests this largely bore out. We were able to eke 24 hours’ use out of it without needing to try too hard - although sadly there’s no fast charger in the box, so if you do deplete the power pack you’ll need to wait around three hours before it’s fully juiced up.
The overall speed and performance of the iPhone 11 is robust - and especially so for the price. It’s still one of the most powerful phones out there, according to our early benchmarks.
Overall the iPhone 11 is a triumph for Apple - if, for nothing else, the fact it’s managed to lower the price year-on-year. We feel enough people are going to be won over by the hard-working camera (check the night mode samples further down this review to see what we mean) and the safety that buying a modern smartphone gives you.
The iPhone 11 release date was September 20, 2019 around the world, and it"s readily available to buy in the US, UK and Australia. While no longer sold directly through Apple, you can still purchase it from a variety of other retailers.
The iPhone 11 price typically starts at $499 / £489 / AU$849 (for which you get 64GB of storage). That"s a fair bit less than the $699 / £729 / AU$1,199 that it used to cost. Deeper discounts should be possible too now that it"s only sold by third-party retailers.
This isn’t something we normally do, but we’re going to get right to the simple fact that the iPhone 11 camera is easily the standout feature on this handset.
Apple has doubled the number of lenses on offer here: where the iPhone XR had one, porthole-like sensor on the rear, things are much more grandiose for 2019, with a whole window on the rear containing two 12MP sensors.
Apple’s clearly going for an iconic and uniform look with the iPhone 11 range, with the Pro and Pro Max packing the same square lens bump on the rear.
We saw in a demo how the iPhone 11 would be able to take a shot using the standard lens, but during our testing could not work out how to get access to the wider shot that’s supposed to be taken at the same time, so you can change the composition post snap.
Let’s talk about something that doeswork well – the low-light performance. Historically Apple’s iPhone cameras have never been great here, but with its improved AI smarts the iPhone 11 is capable of rendering some amazing night snaps.
This works by the iPhone 11 automatically telling you to hold the handset steady for 2-5 seconds so that the shutter can stay open for longer; the phone then captures a number of photos at different exposures and sharpness levels, before merging the data to produce the very best photo possible.
We did notice on occasion that the iPhone 11 would show a black screen when we fired up the camera, meaning we would need to flick into another mode (like video or slow-mo) to jolt the viewfinder into showing something. We’ll keep an eye on this, as it’s likely something that will be fixed soon via an update, but it seems like a bug when starting the camera app.
There was one feature Apple made a huge deal of back at the iPhone 11 launch. that was Deep Fusion which will take nine photos before you press the shutter button to take a snap, go through the information in each, and then on a pixel-by-pixel basis will decide how best to light and optimize the snap when you do take it. It was called “mad science” on stage – and it should work pretty well.
With the addition of the second camera, Apple has made Portrait mode on the iPhone 11 far better than it was on the iPhone XR – where here software was used to help the iPhone know which was foreground and which was background, the extra sensor gives more physical information to help.
Apple made a lot of noise about how the iPhone 11 can shoot 4K footage at 60 frames per second (fps), and it had good reason to: having such a feature on a phone at this price is attractive to a lot of people.
We also noticed a definite improvement in exposure and contrast, even over the iPhone XS from the previous year, with more definition and detail in the shadowy areas.
We’ve had selfies, ‘bothies’ and ‘groufies’, and with the iPhone 11 Apple has added a new term to the lexicon of annoying front-facing camera slang: ‘slofies’. The front-facing snapper here can capture slow-motion video selfies, and slow + selfie gets you… yep, ‘slofie’. Thanks Apple – even selfie was bad enough.
The results are good though, if you"re into such things. The iPhone 11 will intelligently work out where to begin the slow motion sequence, or you can tweak it yourself in the editing app.
The design of the iPhone 11 is rather similar to that of the iPhone XR from 2018; in fact, if you place it face-down and cover the camera, there’s very little to show it’s a new phone at all.
You could, perhaps, tell by the new colors on offer – mint green, lilac and lighter yellow shades join the Product (RED), black and white variants on offer. But beyond that, the iPhone 11 and XR look identical from the front.
On the rear, things are a little different. We’ve talked already about the unsightly camera bump on the back of the phone, but the iPhone logo has also been moved downwards and – in a new move – the word ‘iPhone’ is nowhere to be seen.
If you’re reading this review wondering whether to go for the iPhone 11 or the iPhone 11 Pro, then you’ll want to know the cheaper device is a little thicker - admittedly, only 0.2mm so, but you can feel the difference if you hold both.
But that thickness doesn’t stop it feeling premium; the glass and aluminum combo might feel a little old, given it’s been used by Apple for so long, but given the iPhone 11’s price it certainly feels worth the cash.
Unlike the bigger 11 Pro, the iPhone 11 has a 6.1-inch display that uses LCD technology rather than OLED, calling it ‘Liquid Retina’. That means you won’t get the richness of colors, nor the deep blacks and bright whites, that you’ll find on handsets with more advanced screen tech.
That’s lower than the 2436 x 1125 of the iPhone 11 Pro, yet you don’t feel like you’re getting a low-res screen here – the brightness and strong color reproduction see to that.
What’s less attractive is the thicker border around the outside of the display – these days we’re seeing a lot of phones, including ones with a lower price tag than the iPhone 11, come with edge-to-edge displays, and with no notch at the top .
In terms of day to day use though, we found the iPhone 11’s screen to be clear, bright and easy to see even outdoors on bright days. It can run up to 625 nits of brightness, according to Apple, and that’s enough for us in most scenarios - blinding if you look at it on full brightness when opening your eyes in the morning.
In terms of cinematic prowess, there’s no high dynamic range (HDR) playback here - so you get something called ‘Extended Dynamic Range’ - which doesn’t have the same capability as an OLED-toting iPhone at playing back top-end movies.
The screen is slightly washed out in comparison to the iPhone 11 Pro Max, for instance, with the limitations of the LCD technology in the Liquid Retina display coming to the fore. It lacks the color depth and contrast ratio of the higher-spec phone, but is still perfectly serviceable for streaming Netflix or live sport, as we found in our testing.
The iPhone 11 launched with iOS 13, and packs some nifty features as a result. We"ll get to them below, but first it"s worth noting thatiOS 15 is now available for the phone. Combined with iOS 14, it adds some major new features like an App Library and home screen widgets, as well as improved FaceTime features.
Face ID has also had a much-needed upgrade – the field of view of the camera has been improved a fair bit, so you can glance at your phone from your seat and unlock it. While you may still need to move your face closer or lift the phone slightly, it"s a big upgrade from what debuted on the iPhone X two years earlier.
A couple of other new features we liked (not exclusive to the iPhone 11, but helpful nonetheless): swipe typing when using the keyboard, new Memoji stickers, and control of the Wi-Fi / Bluetooth options from Control Center.
However, that"s rather stating the obvious – smartphones became powerful enough to respond instantly to your every whim years ago, and it"s in the nuances where we see the differences between the merely good handsets and the very best. The demo game we played on the iPhone 11 – Pascal"s Wager – looked great, with all manner of shadows and reflections flickering about the screen, and ran fluidly.
The iPhone 11 wasn’t quite so rapid across all tasks – saving photos or video to the camera roll sometimes took a second or two, but then again you’re processing large amounts of data (especially for Night mode or 4K video), so that’s perhaps to be expected; however, some people might expect performance to be instant all the time.
Throughout our testing we didn"t notice any real problems with the iPhone 11 – it"s a smart and speedy handset, and delivers far better performance than similarly-priced phones on the market, as well as packing a more mature app catalog to augment your experience.
There is one change that we want to highlight: as with the iPhone XR, there"s no 3D Touch on offer with the iPhone 11, so pressing harder on the screen won"t yield any new menus or additional functionality. Instead, it"s a long-press-and-wait for new menus, or previews of things like web pages or Live Photos.
That"s fine, and the implementation works well when you get used to the "rhythm" of having to wait – but it means that when you hold down on icons on the home screen you’ll now need to choose the option to rearrange apps (or wiggle your finger on the screen slightly), rather than it just happening naturally.
We were actually worried that our testing process had gone wrong in some way, such was the surprising performance, but it was true – and the iPhone 11 carries on in that vein. We found it to be essentially as good as the XR in terms of stamina, easily making it through to the end of a working day in our testing.
On a low-use day we found that it held out for 27 hours – we took the phone off charge at 8.20am, and it finally gave up the ghost at 11am the next day when we employed it as a portable hotspot. This was still with around an hour of video streaming, some music playback, and about 45 minutes of photography thrown into the mix.
That"s not to say it"s the best on the market – if you want a phone with the best battery life around, look to the Android stable, where there are some long-lasting phones indeed. However, if you"re intending to stick with Apple, the iPhone 11 offers decent battery life, especially for the price.
There’s no fast charger in the box with the iPhone 11, which is clearly a cost-saving move as the iPhone 11 Pro and Pro Max both have an 18W charger in the box, which powers up the iPhone 11 far more rapidly than the standard USB plug it comes with..
Using the standard, slower charger from the iPhone 11 box, after 20 mins it had gained 10%, and pretty much carried on that ‘1% every two minutes’ rhythm until fully charged.
Using a fast charger, in 24 minutes the iPhone 11 had gained a whopping 35% charge, and by 12:03 was at 75%, where we needed to remove it to take it on the go. To get a largely-full battery in under an hour is brilliant, and we recommend you upgrade to a fast charger when you buy the phone.
Also, if we’re recommending things, remember that the iPhone 11 supports wireless charging too, so getting yourself a wireless pad for home and for work will see you rarely with battery anxiety again - it’s a worthwhile investment, even if the charging is slower.
You want a 2019 iPhone for cheap(er)OK, it"s not cheap, but it"s by far the most cost-effective phone we"ve seen from Apple since the iPhone SE - and it"s far more powerful.
You want longer-lasting battery lifeThe battery life on the iPhone XR was good, and that"s continued with the iPhone 11. The iPhone 11 Pro Max is slightly better here, but you can buy with confidence on the 11.
You want a phone with a very strong cameraThe iPhone 11"s night mode, two lenses and forthcoming Deep Fusion combine to make a very competent snapper - almost matching what"s available on the more expensive Pro range.
You want the most powerful iPhone outWhile the iPhone 11 has got some grunt, it doesn"t quite match the raw power of the 11 Pro range - we doubt you"ll notice much of an issue at all, but one to note if that spec matters to you.
You wantbrilliantbattery lifeThis might sound confusing given the above point about great battery, but while the iPhone 11 has good longevity, there are plenty of phones on the market that last longer.
You need a huge capacity for media and appsThe iPhone 11"s storage options top out at 256GB - that"s going to be fine for nearly everyone, but if you love a terabyte of space, that"s not on offer here.
iPhone 12The iPhone 12 is a year newer than the iPhone 11. As a result it costs a bit more, but it has more power and adds 5G to the mix, which is an increasingly important feature.
iPhone 11 ProIf you want to stick with the iPhone 11 series but are after something slightly more accomplished then consider the iPhone 11 Pro. This has a slightly smaller but higher quality screen and adds a telephoto camera to the mix.
OnePlus 9The OnePlus 9 is an Android alternative to the iPhone 11. It"s a fair bit newer but only actually costs slightly more. With this you get a bigger screen, a higher refresh rate, more cameras and faster charging, so it"s an upgrade in most areas.
When it comes to budget iPhones, the SE is the first name that comes to mind, but there is another budget device, which gives you a larger screen, bigger battery, a second camera, Face ID, swipe navigation and more!
That mysterious device is no other than the iPhone 11. With a retail price of less than $500, it is only slightly more expensive than the $430 price on the iPhone SE.
Apple"s iPhone SE (2022) is also available at BestBuy with a carrier plan from either AT&T, T-Mobile, or Verizon. You can save if you trade in an eligible device.
The first and probably most notable difference is just in the size of these two: the iPhone SE with its 4.7-inch screen looks tiny in comparison to the bigger, thicker and overall bulkier iPhone 11 with its 6.1-inch display.
In terms of practicality, both have water and dust protection, but the iPhone 11 actually has a higher IP68 certification vs an IP67 rating on the SE. This higher rating means the iPhone 11 can survive a drop in deeper water, but in reality we are just happy that both have a solid level of water protection.
Unfortunately, both phones use LCD screens, one compromise of budget iPhones. Both are also quite low-res, so if you look closer you"d notice a bit of pixelation. And of course, don"t expect anything beyond the traditional 60Hz refresh rate here.
On the biometrics front, having the older Touch ID technology on the SE might actually prove more popular in these Covid times when wearing a mask is still a must in many places, while the iPhone 11 relies on Face ID. However, do keep in mind that recent updates allow you to use Face ID with a mask on.
When it comes to software, the SE has the advantage of being the newer phone, while the iPhone 11 is now a few years old. Practically, this means the SE will keep on getting updates for a couple of years longer than the iPhone 11.
The SE sticks with a single rear camera compared to a dual camera system on the iPhone 11, where the second one is an ultra-wide shooter which often comes in handy for tight spaces.
However, with a faster A15 chip inside the SE, it has some tricks that the iPhone 11 lacks like Photographic Styles for example, as well as the Smart HDR 4 engine that also enhances color, contrast and noise.
While you can notice a difference in color reproduction on the iPhone 11 which has more saturated tonalities, there aren"t any major differences in daytime video recording and both phones do a good job.
The gap between the two gets very noticeable with low light videos, however, where colors from the SE appear washed out and not quite as lively, plus video stabilization seems to work better on the iPhone 11.
Apple officially measures battery life in hours of continuous video playback, and here are the battery numbers for the new iPhone SE vs the iPhone 11.
As you can see, the SE is not thatfar behind the 11, but it is behind. And especially so with audio playback time, which usually corresponds with casual use too.
For people who spends a lot of time on their phone, the iPhone 11 seems like the more reasonable choice, if only for the longer battery life, but it also has other advantages like a larger screen, gesture navigation and the ultra-wide camera.
Apple today announced a new repair program for iPhone 11. According to the company, some iPhone 11 users may be experiencing problems in which the display stops responding to touch.
As reported by Apple, a small percentage of iPhone 11 models manufactured between November 2019 and May 2020 were affected by this problem. The company says the issue is related to a failure in the display module, which needs to be replaced in order to get the phone working properly again.
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.
Users can check the Apple Support website to find out if their iPhone 11 is eligible for the replacement program using its serial number. If your iPhone is eligible for the program, you should contact Apple to take them to an Apple Store or Apple Authorized Service Provider. Apple will replace the affected iPhone 11 for free.
The repair program covers affected iPhone 11 models for two years after the first retail sale of the unit. Apple may refuse free technical support for devices with physical damages.
The screen was very easy to install fit perfectly and works great. The screen has a great picture and is very clear. You have to get the double side tape to make your phone back to normal as far as it keeping out dust and normal water but the screen itself is high quality and packaging was a big plus also it arrived in perfect condition due to being packaged good with a sealed box and also has a great warranty. Thanks
Apple surprised us last year when it announced a new self-service repair program to allow iPhone owners to replace their own broken screens, aging batteries, and other key components.
That program finally launched last month, although, at this point, it’s limited to the iPhone 12 and iPhone 13 families. Nevertheless, if you’re thinking that this may finally let you fix your own screen, you might want to take a closer look at the various other service options available. Apple’s new Self Service Repair program isn’t for the faint of either heart or wallet.
The cost is more reasonable for older iPhone models, especially those without OLED screens. For instance, while an iPhone 11 Pro screen replacement will set you back the same $279 as the iPhone 12 Pro and iPhone 13 Pro, you can get the LCD-equipped iPhone 11 screen replaced for only $199. Set the Wayback Machine to an iPhone 5S or an iPhone 6, and it drops to $129.
Note that this assumes your screen is the only thing that’s damaged on your iPhone. You’ll pay more if there’s anything else wrong. Apple calls these “out-of-warranty prices,” but except in very rare cases, a damaged screen is never covered by a manufacturer’s warranty, so if you’re walking into an Apple Store, expect to pay. Apple Authorized Service Providers (AASPs) usually follow Apple’s repair pricing, but they aren’t bound by it, so they’re free to charge different rates.
At these prices, you might think Apple’s self-service repair program is a breath of fresh air. After all, shouldn’t it be cheaper to repair your iPhone screen on your own? You’d think so, but in a perhaps misguided desire to ensure that you have everything you need to do the job properly, Apple is making the process nearly as expensive and considerably more cumbersome than visiting your local Apple Store or AASP.
For one thing, genuine Apple parts don’t come cheap. An iPhone 12 Pro display bundle, which gives you a replacement screen and all of the pieces that go with it, costs $270 upfront. That’s only $10 less than having Apple repair it for you, although you will get a $33.60 credit after returning your old display to Apple. This still brings the out-of-pocket cost to $236.35.
This kit comes in two separate cases, collectively weighing 79 pounds and measuring 20 inches wide by 47 inches high when stacked. They’re also specific to each iPhone model, so you won’t be able to use the same kit to repair additional phones for friends or family members unless they all happen to be using the same iPhone.
It’s almost as if Apple doesn’t really want you to repair your own iPhone, but what could possibly be its motivation for that? It’s not like it hasn’t spent years lobbying against people’s right to repair their own devices. Apple’s stated rationale for this has always been that it doesn’t want its customers to hurt themselves by trying to fix their own iPhones without the proper tools and “Genuine Apple Parts.” Apple’s new Self Service Repair Program provides both, but in doing so, it also looks like the company wants to tacitly make a case for why its repair services are so expensive.
Screen replacement costs from most AASPs are in the same ballpark as what Apple charges. Large national AASPs like Best Buy charge identical prices, while smaller local and regional AASPs may sometimes charge $10 to $20 less depending on the model and other factors.
Unfortunately, these IRPs pay the same prices for genuine Apple parts and the necessary tools that AASPs do, and it’s not much less than what Apple charges in its Self-Service Repair Store. A survey of about a dozen IRPs across the U.S. revealed iPhone 12 and iPhone 13 screen repair pricing in the $230 to $300 range. Yes, some IRPs are charging more than Apple, most often those located in areas far from an Apple Store or AASP.
Some of the IRPs I’ve spoken with since Apple introduced the program have told me that it’s not worth it from a profitability point of view. Many have only remained in the program hoping to use iPhone repairs as a “loss leader” to bring in new customers.
You can shave quite a bit off your repair costs if you’re willing to seek out an unauthorized repair shop that’s not part of one of Apple’s repair programs, but you’ll also be doing so at your own risk. Apple isn’t lying when it says that genuine Apple parts work better for screen and battery replacements, but it is being slightly disingenuous. While there are dangers to using substandard parts, not all unauthorized parts fit into this category.
For one thing, many repair shops will salvage screens and batteries from iPhones that are otherwise unserviceable. Despite being used, these are still genuine Apple parts, and there’s no reason they can’t be repurposed to repair another iPhone as long as the shop is honest about it. There are networks of repair shops that work together to take advantage of trading in these types of replacement parts.
Apple’s repair costs have also created a significant gray market for genuine iPhone screens and batteries. In these cases, the parts are legitimate, but the sources of the parts aren’t. These methods, along with using parts legitimately manufactured by third parties, allow unauthorized repair shops to offer screen replacement prices significantly below those found in the AASP and IRP market. In my research, I encountered iPhone 12 screen replacements offered for as little as $120, although the median price from more reputable repair shops hovered closer to the $200 mark.
Unfortunately, to try and prevent this dealing in gray market and used parts, Apple has made it progressively more difficult each year to use “non-genuine” parts. Replacing a battery, screen, or camera system on recent iPhone models requires the service technician to pair the new component. If that’s not done, the iPhone will regularly alert you that it’s “unable to verify this iPhone has a genuine Apple part” and may even cause features like Face ID to fail entirely.
These high repair costs make a good case for buying AppleCare+ for your new iPhone. That will cover you for two incidents of accidental damage every 12 months for a deductible of only $29 per incident for a screen replacement or $99 for other types of damage.
Two years of AppleCare+ costs $199 for the iPhone 13 Pro and iPhone 12 Pro models (and their “Max” counterparts), or $149 for the iPhone 11, iPhone 12, or iPhone 13. Compared to the screen replacement costs, which start at $279 for an iPhone 12 Pro or $229 for an iPhone 12 mini, it’s easy to see how AppleCare+ is a bargain if you break your screen even once.
Of course, like most insurance plans, unless you’re accident-prone, you’re mostly paying for peace of mind here. Apple is hoping that you don’t break your screen while you’re betting that you will break it at least once during the life of your iPhone. However, AppleCare+ isn’t the only option. Most carriers offer protection plans for an additional monthly fee on your regular bill, most of which will let you take your iPhone to an Apple Store for the same level of service you’d get with AppleCare+.
There are also independent insurance programs like Allstate’s Squaretrade that may offer better options for your individual needs. For instance, some charge a fixed deductible regardless of the type of repair; these usually work out higher for screen replacements, but can save you money for other types of damage. They may also offer a higher number of incidents or different types of coverage. So, it’s worth shopping around to see what’s available. Repairs under these programs are still conducted by an Apple Store or Authorized Apple Service Provider; either the company has an AASP it deals with, or it reimburses you directly for the cost of the out-of-warranty repairs.
What’s the takeaway here? If you break the screen on your iPhone, you’ll probably wish you had AppleCare+ or a similar extended warranty. What you may not want to do is try to repair it yourself unless you’re very handy with some rented spanners.