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*The services offered cover cleaning and maintenance of external components of the camera or lens, as well as the following internal components of the camera: image sensor, mirror (if applicable), and focus screen. If, upon inspection, additional services are necessary which require the camera or lens body to be disassembled or parts to be replaced, this will be considered a repair and you will receive a repair estimate. In this case, any payment made previously for the Canon Maintenance Service will be refunded. If you do not approve the repair estimate, repairs will not be made, your camera and/or lens will be returned to you and you will not incur any charges for Canon Maintenance Service.
Services available on eligible Canon Digital SLR/Mirrorless cameras and EF/RF lens models only, for residents of the 50 United States, the District of Columbia and Puerto Rico who purchased and use their models there. Canon cameras and lenses that are past their supported service life are not considered eligible products.
Failure or malfunction not related to the original estimate is not covered under repair warranty. If a failure is identified with your product during your requested Maintenance Service, the Canon Service & Repair Center will contact you to either request a copy of your proof of purchase to validate your Canon warranty (if not already provided) or, if your product is no longer covered by its Canon warranty, to discuss chargeable repair options (i.e. fixed price repair, repair limit or time & cost estimate).
You can count on Canon"s award-winning service and repair options to help keep your gear in peak operating condition. Our expert factory-trained technicians can provide regular maintenance and repairs.
Enterprise CPS is customized to provide service and support benefits to medium and large sized organizations that own large quantities of Canon imaging products. Enterprise CPS benefits include priority telephone support and repair processing, repair discounts, and on-site equipment maintenance. Standard program options are available and the program can also be customized to meet the specific and unique needs of your organization.
The Canon Corporate Service Training Program offers corporate customers who own a large number of Canon imaging products a cost effective alternative to conventional equipment service. Under this program, individuals from the corporate customer are professionally trained in basic maintenance and repair procedures for their selected products. The program also includes follow-up technical support. Having staff qualified to perform service on site can significantly reduce costs associated with down time and shipments to Factory Service centers. Varying levels of training are available to suit specific corporate needs.
Canon CarePAK MAXIFY and CarePAK MAXIFY Priority Extended Service Plans are cost-effective coverage plans to ensure your business is not interrupted in the unlikely event there is an issue with your product.
Canon CarePAK PRO AV Extended Service Plan (CarePAK PRO AV) offers options for 1 year or 2 years additional coverage for up to 5 full years of service and support from the date the Canon REALiS Pro AV install projector is purchased.*
Genuine Canon accessories, including batteries, chargers, straps, cases, filters, cables, ink, printing media, etc. are available for purchase online directly from Canon or from Canon’s network of authorized dealers.
Genuine Canon replacement service parts, including inkjet printer print heads are available to purchase by calling the Canon Parts Order Desk at (866) 481-2569. Please note that for both product safety and optimal product operation most service parts should be installed only by a Canon authorized service provider.
var baseURL = "https://www.usa.canon.com"; var prodSite = "Y"; var wcmPathStripStart = "canon_newweb_products/products"; var portalContextRoot = "/internet/portal"; var virtualPortalName = "/us"; var useMaritzCXSurvey = "Y"; var maritzSurvey = "M6BSBQ"; var maritzSurveyUrl = "https://canonusa.allegiancetech.com/surveys/M6BSBQ/Scripts/clientExtensibility.js"; var surveyURL = "https://canonusa.allegiancetech.com/cgi-bin/qwebcorporate.dll?idx=M6BSBQ"; var mcxSiteInterceptParameters = { surveyURL: surveyURL, //string showOnLoad: true, //boolean invitationID: undefined, //string probability: 33, //number (0 - 100 (%)) width: 750, //number (px) height: 900, //number (px) cookieID: "", //string expireDaysIfYes: 60, //number (days) expireDaysIfNo: 60, //number (days) delay: undefined, //number (ms) waitUntilClose: false, //boolean placeholderURL: undefined, //string showInline: undefined, //boolean inlineID: undefined, //string inlineWrapperID: undefined, //string inlineCloseID: undefined, //string cleanseCookie: false, //boolean debug: undefined, //boolean ignoreWarning: undefined, //boolean enabled: undefined, //boolean domainPath: "", pagevisit: 45, mcxBlackList: ["http.support..usa.canon.com/kb/index.page=home"] }; (function(w){ "use strict"; //Check to make sure custom parameters exist if(typeof w.mcxSiteInterceptParameters === "undefined") { //Backward compatibility (for customers who have 0; }; if(isArray()) { var MCX_DEFAULT = "MCX_DEFAULT"; var mcxUniqueID = w.mcxUniqueID || MCX_DEFAULT; //Check over each item to see if a uniqueID matches for(var i = 0; i < w.mcxSiteInterceptParameters.length; i++) { if(w.mcxSiteInterceptParameters[i].uniqueID && mcxUniqueID == w.mcxSiteInterceptParameters[i].uniqueID) { w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[i]; } } //If no matches were found, attempt to assign default if(isArray()) { for(var j = 0; j < w.mcxSiteInterceptParameters.length; j++) { if(w.mcxSiteInterceptParameters[j].uniqueID && MCX_DEFAULT == w.mcxSiteInterceptParameters[j].uniqueID) { w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[j]; } } //If no default was assigned, use the first item if(isArray()) { w.mcxSiteInterceptParameters = w.mcxSiteInterceptParameters[0]; } } } var mcxPresetParam = w.mcxSiteInterceptParameters; w.McxSiteInterceptOnExit = { //Parameters used for customizing script parameters: { //Defaults surveyURL: typeof mcxPresetParam.surveyURL === "string" ? mcxPresetParam.surveyURL : "", showOnLoad: typeof mcxPresetParam.showOnLoad === "boolean" ? false : false, invitationID: typeof mcxPresetParam.invitationID === "string" ? mcxPresetParam.invitationID : "", probability: typeof mcxPresetParam.probability === "number" ? mcxPresetParam.probability : 100, //0 - 100% width: typeof mcxPresetParam.width === "number" ? mcxPresetParam.width : 550, //px height: typeof mcxPresetParam.height === "number" ? mcxPresetParam.height : 520, //px cookieID: typeof mcxPresetParam.cookieID === "string" ? mcxPresetParam.cookieID : "", expireDaysIfYes: typeof mcxPresetParam.expireDaysIfYes === "number" ? mcxPresetParam.expireDaysIfYes : 30, //days expireDaysIfNo: typeof mcxPresetParam.expireDaysIfNo === "number" ? mcxPresetParam.expireDaysIfNo : 30, //days delay: typeof mcxPresetParam.delay === "number" ? mcxPresetParam.delay : 0, //ms waitUntilClose: typeof mcxPresetParam.waitUntilClose === "boolean" ? mcxPresetParam.waitUntilClose : false, placeholderURL: typeof mcxPresetParam.placeholderURL === "string" ? mcxPresetParam.placeholderURL : "", showInline: typeof mcxPresetParam.showInline === "boolean" ? mcxPresetParam.showInline : false, inlineID: typeof mcxPresetParam.inlineID === "string" ? mcxPresetParam.inlineID : "mcxSurveyDialog", inlineWrapperID: typeof mcxPresetParam.inlineWrapperID === "string" ? mcxPresetParam.inlineWrapperID : "mcxSurveyWrapper", inlineCloseID: typeof mcxPresetParam.inlineCloseID === "string" ? mcxPresetParam.inlineCloseID : "mcxSurveyClose", cleanseCookie: typeof mcxPresetParam.cleanseCookie === "boolean" ? mcxPresetParam.cleanseCookie : false, debug: typeof mcxPresetParam.debug === "boolean" ? mcxPresetParam.debug : false, ignoreWarning: typeof mcxPresetParam.ignoreWarning === "boolean" ? mcxPresetParam.ignoreWarning : false, enabled: typeof mcxPresetParam.enabled === "boolean" ? mcxPresetParam.enabled : true, pageVisit: typeof mcxPresetParam.pageVisit === "number" ? mcxPresetParam.pageVisit : 4, mcxBlackList: typeof mcxPresetParam.mcxBlackList === "object" ? mcxPresetParam.mcxBlackList : [], domainPath: typeof mcxPresetParam.domainPath === "string" ? mcxPresetParam.domainPath : "" }, takeSurvey: false, //Script-level variable, leave false. surveyWindow: undefined, //Survey window, leave undefined. surveyURLParams: undefined, cachedHTML: undefined, //Called when the page is loaded. Executes logic to determine whether to show the invitation or not. onPageLoad: function () { w.mcxLog("onPageLoad"); w.McxSiteInterceptOnExit.cookieVisitCount(); if(w.McxSiteInterceptOnExit.parameters.uniqueID) { w.mcxLog("uniqueID: " + w.McxSiteInterceptOnExit.parameters.uniqueID); } w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"]; if (!w.McxSiteInterceptOnExit.surveyURLParams) { sessionStorage["mcx.surveyURLParams"] = "[{}]"; } var rand = Math.floor(Math.random() * 100); if(w.McxSiteInterceptOnExit.parameters.probability < 1 && w.McxSiteInterceptOnExit.parameters.probability > 0) { var decimal = w.McxSiteInterceptOnExit.parameters.probability; w.McxSiteInterceptOnExit.parameters.probability = Math.floor(w.McxSiteInterceptOnExit.parameters.probability * 100); w.mcxWarn("mcxSiteIntercept warning: The script detected a probability between 0 and 1. Probability should be a whole number between 0 and 100. The script has converted it to a whole number: " + decimal + " -> " + w.McxSiteInterceptOnExit.parameters.probability); } if(w.McxSiteInterceptOnExit.parameters.probability <= 0) { w.mcxWarn("mcxSiteIntercept warning: Probability it set to " + w.McxSiteInterceptOnExit.parameters.probability + ". It must be greater than 0 to have any chance of displaying the survey."); } //Check if random number is less than probability (less than means probability met) and that survey is enabled if (rand < w.McxSiteInterceptOnExit.parameters.probability && w.McxSiteInterceptOnExit.parameters.enabled && parseInt(w.McxSiteInterceptOnExit.RgetCookie("McxPageVisit")) >= w.McxSiteInterceptOnExit.parameters.pageVisit && w.McxSiteInterceptOnExit.McxBlackList() === false){ //If no cookie exists, and showOnLoad is true, display the survey modal if (!w.McxSiteInterceptOnExit.hasCookie() && w.McxSiteInterceptOnExit.parameters.showOnLoad) { if(w.McxSiteInterceptOnExit.parameters.invitationID.length > 0) { w.McxSiteInterceptOnExit.showModal(); } else { w.mcxLog("delay " + w.McxSiteInterceptOnExit.parameters.delay + " ..."); w.setTimeout(function () { w.mcxLog("... delay "); w.McxSiteInterceptOnExit.popUp(); }, w.McxSiteInterceptOnExit.parameters.delay); } } } else { if(!w.McxSiteInterceptOnExit.parameters.enabled) { w.mcxLog("Survey is disabled"); } else { w.mcxLog("Probability fail. Chance to succeed: " + w.McxSiteInterceptOnExit.parameters.probability + "%"); } } }, //Page visit count cookieVisitCount: function(){ if(w.McxSiteInterceptOnExit.RgetCookie("McxPageVisit") == "" ){ document.cookie="McxPageVisit= 1; path=/; domain="+(w.McxSiteInterceptOnExit.parameters.domainPath)+";"; } else { var pageVisit = parseInt(w.McxSiteInterceptOnExit.RgetCookie("McxPageVisit")); document.cookie="McxPageVisit=" +(pageVisit + 1)+ "; path=/; domain="+(w.McxSiteInterceptOnExit.parameters.domainPath)+";"; } }, RgetCookie: function(cname) { var name = cname + "="; var ca = document.cookie.split(";"); for(var i=0; i< aL; i++){ var testEx = RegExp(checkArray[i]); var finalCheck = testEx.test(curUrl); if (finalCheck){ return true; } } return false; }, //Function to add a parameter to URL addUrlParameter: function (value, name) { w.mcxLog("Added URL parameter: [" + value + ", " + name + "]"); w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"]; var object = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams); object[0][value] = name; sessionStorage["mcx.surveyURLParams"] = JSON.stringify(object); w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"]; }, //Function to remove a parameter from URL removeUrlParameter: function (value) { w.mcxLog("Removed URL parameter: [" + value + "]"); var object = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams); delete object[0][value]; sessionStorage["mcx.surveyURLParams"] = JSON.stringify(object); w.McxSiteInterceptOnExit.surveyURLParams = sessionStorage["mcx.surveyURLParams"]; }, //Converts the URL parameters to a query string that will get appended to the survey URL urlParametersToQueryString: function() { w.mcxLog("urlParametersToQueryString ..."); if(w.McxSiteInterceptOnExit.surveyURLParams) { var parameters = JSON.parse(w.McxSiteInterceptOnExit.surveyURLParams)[0]; var queryString = []; for(var property in parameters) { if(parameters.hasOwnProperty(property)) { queryString.push(property + "=" + parameters[property]); } } w.mcxLog("... urlParametersToQueryString "); return "&" + queryString.join("&"); } else { return ""; } }, //Creates a cookie with the given parameters createCookie: function (name, value, days) { w.mcxLog("createCookie: [" + name + ", " + value + ", " + days + "]"); var date = new Date(); date.setTime(date.getTime() + (days * 24 * 60 * 60 * 1000)); w.docCookies.setItem(name, value, date); }, hasCookie: function() { var hasCookie = w.docCookies.hasItem("mcxSurveyQuarantine" + w.McxSiteInterceptOnExit.parameters.cookieID, w.McxSiteInterceptOnExit.parameters.cleanseCookie); w.mcxLog("hasCookie: " + "mcxSurveyQuarantine" + w.McxSiteInterceptOnExit.parameters.cookieID + ": " + hasCookie); return hasCookie; }, //Called when page is closed or domain is changed. onPageClose: function () { w.mcxLog("onPageClose"); if(w.McxSiteInterceptOnExit.parameters.enabled) { //w.McxSiteInterceptOnExit.addUrlParameter("mcxReferrerURL", encodeURIComponent(w.location.href)); if (w.McxSiteInterceptOnExit.takeSurvey && w.McxSiteInterceptOnExit.surveyWindow && w.McxSiteInterceptOnExit.surveyWindow.opener && !w.McxSiteInterceptOnExit.surveyWindow.opener.closed) { w.McxSiteInterceptOnExit.surveyWindow.location = (w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString()); } else { return; } } }, //Brings up the survey popUp: function () { w.mcxLog("popUp"); var rand = Math.floor(Math.random() * 100); if (!w.McxSiteInterceptOnExit.hasCookie() && w.McxSiteInterceptOnExit.parameters.enabled && rand < w.McxSiteInterceptOnExit.parameters.probability) { var strWindowFeatures = "menubar=0,location=yes,resizable=yes,scrollbars=yes,toolbar=0,status=yes,modal=yes,width=" + w.McxSiteInterceptOnExit.parameters.width + ",height=" + w.McxSiteInterceptOnExit.parameters.height; w.McxSiteInterceptOnExit.takeSurvey = true; w.McxSiteInterceptOnExit.createCookie( ("mcxSurveyQuarantine" + w.McxSiteInterceptOnExit.parameters.cookieID), ("mcxSurveyQuarantine" + w.McxSiteInterceptOnExit.parameters.cookieID), w.McxSiteInterceptOnExit.parameters.expireDaysIfYes); var inv = document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID); if(inv) { inv.style.display = "none"; } if(w.McxSiteInterceptOnExit.parameters.waitUntilClose) { //Opens window and shows placeholderURL w.McxSiteInterceptOnExit.surveyWindow = w.open(w.McxSiteInterceptOnExit.parameters.placeholderURL, "_blank", strWindowFeatures); //w.McxSiteInterceptOnExit.surveyWindow.blur(); //window.global.focus(); } else { //Logic for showing survey on the page rather than a separate window if(w.McxSiteInterceptOnExit.parameters.showInline) { var elem = document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineID); //Make sure elem exists on page, otherwise create a DIV with inlineID if(!elem) { elem = document.createElement("div"); elem.setAttribute("id", w.McxSiteInterceptOnExit.parameters.inlineID); document.body.appendChild(elem); } //Preserve existing HTML if(typeof w.McxSiteInterceptOnExit.cachedHTML === "undefined") { w.McxSiteInterceptOnExit.cachedHTML = elem.innerHTML; } //Inject additional required HTML and survey elem.innerHTML = w.McxSiteInterceptOnExit.cachedHTML + "
"; elem.style.display = "block"; //Event listener for closing the dialog var el = document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineCloseID); if (el.addEventListener) { el.addEventListener("click", w.McxSiteInterceptOnExit.closeSurveyModal, false); } else { el.attachEvent("onclick", w.McxSiteInterceptOnExit.closeSurveyModal); } } else { //Shows survey right away (if both waitUntilClose and showInline are false) w.McxSiteInterceptOnExit.surveyWindow = w.open((w.McxSiteInterceptOnExit.parameters.surveyURL + w.McxSiteInterceptOnExit.urlParametersToQueryString()), "_blank", strWindowFeatures); } } w.focus(); } }, //Hides modal closeSurveyModal: function() { w.mcxLog("closeSurveyModal"); document.getElementById(w.McxSiteInterceptOnExit.parameters.inlineID).style.display = "none"; }, //Accepts the invitation. acceptSurvey:function() { w.mcxLog("acceptSurvey"); var curUrl = window.location.href; w.McxSiteInterceptOnExit.addUrlParameter("ref_url", curUrl); w.McxSiteInterceptOnExit.popUp(); }, //Creates a quarantine cookie and hides the invitation. declineSurvey: function () { w.mcxLog("declineSurvey"); w.McxSiteInterceptOnExit.createCookie( ("mcxSurveyQuarantine" + w.McxSiteInterceptOnExit.parameters.cookieID), ("mcxSurveyQuarantine" + w.McxSiteInterceptOnExit.parameters.cookieID), w.McxSiteInterceptOnExit.parameters.expireDaysIfNo); document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID).style.display = "none"; }, //Shows the invitation showModal: function (delay) { w.mcxLog("showModal ..."); if(w.McxSiteInterceptOnExit.parameters.enabled) { if(!delay) { delay = w.McxSiteInterceptOnExit.parameters.delay; } w.setTimeout(function () { w.mcxLog("... showModal"); var invitation = document.getElementById(w.McxSiteInterceptOnExit.parameters.invitationID); if(invitation) { invitation.style.display = "block"; } }, delay); } }, addOnLoadEvent: function (func) { var oldonload = w.onload; if (typeof w.onload != "function") { w.onload = func; } else { w.onload = function () { if (oldonload) { oldonload(); } func(); }; } }, addBeforeUnLoadEvent: function (func) { var oldonload = w.onbeforeunload; if (typeof w.onbeforeunload != "function") { w.onbeforeunload = func; } else { w.onbeforeunload = function () { if (oldonload) { oldonload(); } func(); }; } }, addOnUnLoadEvent: function (func) { var oldonload = w.onunload; if (typeof w.onunload != "function") { w.onunload = func; } else { w.onunload = function () { if (oldonload) { oldonload(); } func(); }; } } }; w.docCookies = { getBrowser: function () { // Opera 8.0+ var isOpera = (!!window.opr && !!opr.addons) || !!window.opera || navigator.userAgent.indexOf(" OPR/") >= 0; // Firefox 1.0+ var isFirefox = typeof InstallTrigger !== "undefined"; // Safari 3.0+ "[object HTMLElementConstructor]" var isSafari = /constructor/i.test(window.HTMLElement) || (function (p) { return p.toString() === "[object SafariRemoteNotification]"; })(!window["safari"] || (typeof safari !== "undefined" && safari.pushNotification)); // Internet Explorer 6-11 var isIE = /*@cc_on!@*/false || !!document.documentMode; // Edge 20+ var isEdge = !isIE && !!window.StyleMedia; // Chrome 1+ var isChrome = !!window.chrome && !!window.chrome.webstore; return { isOpera: isOpera, isFirefox: isFirefox, isSafari: isSafari, isIE: isIE, isEdge: isEdge, isChrome: isChrome } }, getItem: function (sKey) { if (!sKey) { return null; } return decodeURIComponent(document.cookie.replace(new RegExp("(?:(?:^|.*;)\\s*" + encodeURIComponent(sKey).replace(/[\-\.\+\*]/g, "\\$&") + "\\s*\\=\\s*([^;]*).*$)|^.*$"), "$1")) || null; }, setItem: function (sKey, sValue, vEnd, sPath, sDomain, bSecure) { if (!sKey || /^(?:expires|max\-age|path|domain|secure)$/i.test(sKey)) { return false; } var sExpires = ""; if (vEnd) { switch (vEnd.constructor) { case Number: sExpires = vEnd === Infinity ? "; expires=Fri, 31 Dec 9999 23:59:59 GMT" : "; max-age=" + vEnd; break; case String: sExpires = "; expires=" + vEnd; break; case Date: sExpires = "; expires=" + vEnd.toUTCString(); break; } } var browser = this.getBrowser(); if (browser.isIE || browser.isEdge || !McxSiteInterceptOnExit.parameters.domainPath) { w.mcxLog("Building cookie without domain. IE: " + browser.isIE + "; Edge: " + browser.isEdge + "; domainPath: not used(IE)", true); document.cookie = encodeURIComponent(sKey) + "=" + encodeURIComponent(sValue) + sExpires + "; path=/"; } else { w.mcxLog("Building cookie with domain. domainPath: " + McxSiteInterceptOnExit.parameters.domainPath, true); document.cookie = encodeURIComponent(sKey) + "=" + encodeURIComponent(sValue) + sExpires + "; domain=" + McxSiteInterceptOnExit.parameters.domainPath + "; path=/"; } return true; }, removeItem: function (sKey) { if (!this.hasItem(sKey)) { return false; } document.cookie = encodeURIComponent(sKey) + "=; expires=Thu, 01 Jan 1970 00:00:00 GMT; domain=" + McxSiteInterceptOnExit.parameters.domainPath + "; path=/"; return true; }, hasItem: function (sKey, cleanseCookie) { if (!sKey) { return false; } if (cleanseCookie === true) { this.removeItem(sKey); } return (new RegExp("(?:^|;\\s*)" + encodeURIComponent(sKey).replace(/[\-\.\+\*]/g, "\\$&") + "\\s*\\=")).test(document.cookie); }, keys: function () { var aKeys = document.cookie.replace(/((?:^|\s*;)[^\=]+)(?=;|$)|^\s*|\s*(?:\=[^;]*)?(?:\1|$)/g, "").split(/\s*(?:\=[^;]*)?;\s*/); for (var nLen = aKeys.length, nIdx = 0; nIdx < nLen; nIdx++) { aKeys[nIdx] = decodeURIComponent(aKeys[nIdx]); } return aKeys; } }; w.mcxWarn = function(warning, ignorePrefix) { var consoleWarn = typeof console !== "undefined" && console.warn && w.McxSiteInterceptOnExit.parameters.ignoreWarning === false; if(consoleWarn) { var prefix = ignorePrefix ? "" : "mcxSiteIntercept: "; console.warn(prefix + warning); } }; w.mcxLog = function(log, ignorePrefix) { var consoleLog = typeof console !== "undefined" && console.log && w.McxSiteInterceptOnExit.parameters.debug === true; if(consoleLog) { var prefix = ignorePrefix ? "" : "mcxSiteIntercept: "; console.log(prefix + log); } }; w.AllegianceSiteInterceptOnExit = w.McxSiteInterceptOnExit; //Backward compatibility (for customers who have var Allegiance = (function() { var showSurvey = function(surveyId, cimId, pimId, modelDesc, transID) { var url = "https://canonusa.allegiancetech.com/cgi-bin/qwebcorporate.dll?"; var idx = surveyId; var cim = cimId; var pim = pimId; var model = modelDesc; var surveyTimeStamp = ""; var finalSurveyUrl = url+"&idx="+idx+"&CIM="+cim+"&PIM="+pim+"&Model="+model+"&TransID="+transID+"&t="+surveyTimeStamp; $("#allegiance-iframe").attr("src", finalSurveyUrl); }; return { showSurvey : showSurvey }; })(); $(document).ready(function() { // Need to show ConfirmIt only on support pages if (window.location.href.indexOf("/support/p") > -1) { var model = ""; var category = ""; if (useMaritzCXSurvey == "N") { ConfirmIt.openSurvey(encodeURIComponent(model),encodeURIComponent(category)); } else { McxSiteInterceptOnExit.addUrlParameter("mcxModel", model); McxSiteInterceptOnExit.addUrlParameter("mcxPCategory", category); //Survey ID McxSiteInterceptOnExit.addUrlParameter("mcxID", "M6BSBQ"); McxSiteInterceptOnExit.addUrlParameter("mcxReferrerURL",encodeURIComponent(window.location.href)); McxSiteInterceptOnExit.acceptSurvey(); //$("#surveyModal").modal("show"); } } });
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Got the LCD "Window" replacement delivery last night. Decided to go ahead and try the replacement process as outlined in the below youtube video link. It took me a total of about 2 minutes and everything went perfectly. So glad I did not send my camera in for this. The part was $7 (plus $6.49 shipping and handling).
If you watch the video, you will notice that the person showing how to perform the replacement is very careful to make sure all of the old rubber gasket is removed in order to maximize the seal formed with the new gasket. I did the same thing and it came away pretty cleanly.
Thanks again for all the help! I can"t wait to try it when the replacement comes. I searched on youtube but wasn"t smart enough to try with another body as the search term...
Thanks for the reply. What do you mean when you say the outside protector? Does that refer to the screen assembly itself or something else? If it weren"t the outside protector/screen assembly, what else could be damaged to have caused this?
There also should be instructions regarding how to replace the screen. For example, if you have just an LCD (and not a backlight to go with it), then you need to remove the LCD from the backlight.
If your order came with a backlight, then you need to take the little silver case that all the screws screw into, and remove it from the backlight, and install it onto your new LCD/Backlight. Should have pictures for that.
Canon cameras are the best cameras to buy as they offer a combination of good low light images, fast performance, and high-resolution quality. You might often experience issues with your canon camera and they are just so normal. As overtime, some encountered issues do not result in any easy-to-follow or other error message as per the problem. Troubleshooting of such problems might turn out to be tricky.
But, this guide will provide you with possible tips to successfully repair or troubleshoot the issues to provide you people with a better chance to succeed with techniques to troubleshoot problems in your canon camera.
Sensor :Full-frame CMOS | Megapixels :30.4MP |Autofocus :61-point AF, 41 cross-type | Screen type :3.2 - inch touchscreen, 1,620,000 dots | Maximum continuous shooting speed :7fps | Movies :4K | User level :Expert
Sensor :Full-frame CMOS | Megapixels :26.2MP | Autofocus :4,779 selectable points | Screen type :3 - inch articulating touchscreen, 1,040K dots | Continuous shooting speed :5fps | Movies :4K/25p | User level :Enthusiast
The launch of this Canon camera in the market is somewhat less expensive as compared to its full-frame mirrorless sibling but the EOS RP positions itself as the top camera for being Canon"s best mirrorless camera through its affordability virtue and significantly its topnotch performance. This camera is compact and easy to use, so even it can be used by beginners and they will be able to quickly find their way around the EOS RP. However, its small size does sometimes make the camera feel overbalanced when using larger lenses.
It also has the feature of 4K video recording like some other models of Canon camera with a 1.6x crop factor and you will not have the ability to use Canon"s trusted Dual Pixel CMOS autofocus system unless and until you shoot in 1080p Full HD resolution. Besides, though, the EOS RP demonstrates the excellent performance of AF and is known for producing sharper and vibrant images boasting a wonderfully responsive rear LCD touchscreen that is to be used with existing EF lenses with a lens adaptor.
If your camera does not or will not turn on. Then, there might a set of different issues causing problems in a Canon camera. Firstly, it is important to ensure that the battery is charged and inserted appropriately as it needs to be. Even though you would have inserted the battery in a charger, it seems possible that the battery wasn"t inserted or the charger was not plugged into an outlet properly, resulting in an uncharged battery. Thus, you must ensure that the metal terminals on the battery are clean. Or you can use a dry cloth for removing any grime from the contact points. Finally, securely close the battery compartment door to allow the camera to turn on.
The availability of the DISP button is some of the Canon PowerShot cameras are responsible for turning the LCD on and off. Press the DISP button so that the LCD is turned on. This often occurs when a Canon PowerShot camera has the option of the electronic viewfinder to frame photos, in association with the LCD screen to frame photos. Active live scree with the electronic viewfinder by pressing the DISP button, the live screen switches back to the LCD screen.
Finding yourself near a fluorescent light while holding the camera, the image occurring on the LCD screen might flicker. Try to move your camera away from the fluorescent light. Attempting to shoot a scene in low light, then the LCD screen might flicker. This is fine, but if it continues to flicker each time you attempt to shoot, you need a repair.
A powerful data recovery tool allows the recovery of all valuable documents, audio, video, emails, documents, photos for quick and easy transfer from systems like systems, or even crashed ones. The use of Recoverit Data Recovery Ultimate allows you to recover fragmented video and fix and repair damaged, broken, or corrupt video. If you need, Recoverit can also help you to recover Canon camera photos.
It will take some time to repair and once it has finished the repair process, a reminder showing info of successful fix will pop up on the screen. Press OK to close the operation.
The advance repair will perform the repairing process and prompt a success message when the process is completely done. Now, you can play these videos and you will not see any error on the screen.
Whether you"re shooting with a DSLR or a mirrorless camera, there are times when it"s easier to use the camera"s viewfinder rather than the LCD screen, and vice versa. For example, it"s usually easier to hold the camera steady when it"s held to your eye because it"s braced against your face. It"s also easier to follow a moving subject in a viewfinder than it is on a screen with the camera at arm"s length.
However, when you"re shooting landscape, still life, macro or architectural photography with the camera mounted on a tripod, the larger view provided by the LCD screen is extremely helpful. Similarly, when you want to shoot from above or below head height or at an angle, it"s very convenient to frame the image on a tilting or vari-angle screen instead of trying to use the viewfinder.
It"s also very helpful to use the LCD screen when you"re focusing manually because the Live View image can be zoomed in to 5x or 10x magnification. This provides a very detailed view of any part of the image, making critical focus adjustments much easier.
Bear in mind, however, that using your camera"s rear screen for extended periods will have an impact on battery life. Using Live View on a DSLR is also not recommended when you want to take fast bursts of shots, because it will usually reduce the continuous shooting speed. At the other extreme, if you"re shooting an exposure that lasts for multiple seconds or minutes, an optical viewfinder can cause a particular problem: stray light can enter the viewfinder and interfere with the exposure. To prevent this, use the eyepiece cover provided on your DSLR"s strap.
EOS cameras with an EVF have a proximity sensor that will automatically switch from the rear screen to the viewfinder when you raise the camera to your eye (although you can optionally disable this).
If you have your screen replaced by Apple, they will ensure that it is correctly sealed. But, as mentioned, it is not waterproof. Liquid damage is not covered by the manufacturer"s warranty so you always need to bear that in mind.
To prevent water from entering the gadget, all phones have an adhesive coating between the body and the glass frame. Removing the shattered screen will likely break the glue and be ineffective. The smartphone should be repaired by removing the old glue and applying a new layer to the phone case.
These devices can withstand splashes and dust. Water can still reach the OLED screen despite the damaged glass, but it will not affect the display. Even so, the phone is water-resistant and never gets wet. However, even a minor breach could allow water to enter, therefore the answer to the question is yes, my phone is still waterproof if the rear is cracked? No, because the phone may be harmed by the water.
We"ve never held that megapixels were as important as noise handling and high-ISO performance, though, so we"re excited that the 50D"s 15.1 megapixels also includes excellent high-ISO performance. Other interface improvements are also welcome, including a Quick Control screen, as well as several feature enhancements, like face detection in Live View mode, and contrast-detect autofocus in Live View, all making the already great EOS 40D even better.
Canon broke with its tradition of upgrading the line every 18 months, introducing the EOS 50D just 12 months from the introduction of the 40D. The move has helped Canon catch up with the Nikon D300, which made quite a splash in the market. With the same rugged, conservative body as the 40D, the Canon EOS 50D"s only distinguishing mark is the silver bezel on its mode dial. There are a few minor changes to how the buttons and controls are used, but for the most part the Canon 50D"s body is unchanged.
It"s inside where you"ll find the Canon 50D"s major changes. First is the new 15.1-megapixel APS-C CMOS sensor, a significant upgrade from the 40D"s 10-megapixel sensor. Major changes to the design of the microlens array as well as to the sensor itself have actually reduced sensor noise despite the increase in resolution. The change has allowed Canon to offer a wider range of ISO settings than the company has ever offered, ranging from ISO 100 to 3,200, plus two higher settings: H1 is equivalent to ISO 6,400 and H2 takes the camera to 12,800.
Canon"s new DIGIC 4 processor is a part of the equation, moving the extra data at a faster pace than its predecessor, and keeping the camera to a high 6.3 frames per second while maintaining that 14-bit data for RAW images (this is a slight speed drop from the 40D"s 6.5 fps).
The Canon 50D also has a new look to its menu, and a Quick Control system works off the previously neglected Multi-controller, making quick changes to commonly used functions easier to execute. Other software enhancements include a new vignetting correction, Automatic Lighting Optimizer with three levels, adjustable noise reduction, a Creative Auto mode, a lens micro adjustment function, and face detection autofocus in Live View mode.
Finally, the Canon EOS 50D has a much improved LCD screen that offers 920,000-dot resolution, making for a 640x480 screen, finally putting the 50D on par with some of its major competitors.
The Canon EOS 50D digital SLR retails for $1,399 body-only. A kit version including a 28 - 135mm zoom lens is also available, priced at $1,599, as well as a kit containing the new 18-200mm zoom lens, retailing for $2,099.99. The Canon 50D will accept virtually all EOS 40D accessories, including the battery grip, remote control, optional focusing screens, and battery.
The jump from the Canon 20D to 30D was similar to this transition from 40D to 50D, with most of the changes made internally. This time, though, those internal changes are more significant, helping the Canon 50D better compete against the current crop of 12 to 14-megapixel digital SLRs, including Canon"s own consumer model, the 12.1-megapixel Rebel XSi (450D). In both cases, the 50D"s resolution exceeds the norm for this level of camera, while the 40D"s 10.1-megapixel resolution didn"t exceed any of the market leaders at the time, nor did it hold up for long against the Canon XSi"s 12.2 megapixels, introduced earlier this year.
We"ve never held that megapixels were as important as noise handling and high-ISO performance, though, so we"re excited that the 50D"s 15.1 megapixels also includes excellent high-ISO performance. Other interface improvements are also welcome, including a Quick Control screen, as well as several feature enhancements, like face detection in Live View mode, and contrast-detect autofocus in Live View, all making the already great EOS 40D even better.
Look and feel. The Canon EOS 50D weighs just a little less than the 40D, coming in at 1.81 pounds (822 grams) compared to the 40D"s 1.86 pounds (844g), both with battery and card. Add the 18-135mm lens and weight is 3 pounds (1,375g), and with the 18-200, it"s 3.16 pounds (1,436g). Dimensions are identical, at 5.7 x 4.2 x 2.9 inches (145.5 x 107.8 x 73.5mm), so if you"re familiar with the 40D, you"ll feel right at home with the Canon 50D.
The Canon EOS 50D"s body is magnesium alloy, with slightly improved seals against dust and water. Seals protect connection ports, the battery compartment, and the compact flash door. The frame is stainless steel, and the mirror box is high-strength engineering plastic. Holding the Canon 50D is like gripping a well-sculpted rock: solid, with no twisting or creaking. The EF lens mount is metal, compatible with all Canon EOS EF and EF-S lenses.
To remind you which camera you"re holding, just look for the silver bezel on the mode dial on the EOS 50D"s left shoulder (the 40D"s bezel is black). The Canon 50D"s new Mode dial bezel seemed like a minor change at first, but I find it helps read the dial more quickly, both indoors and out. The Print/Share button has been given real purpose when shooting, as it activates Live View mode. On the 40D, you had to press the SET button, which caused a lot of confusion, and took away the SET button"s usual utility while in Live View mode. Below the LCD, the Jump button has disappeared, and the Info and Picture Styles buttons have moved left to make room for the FUNC. button. (Jump is now done with the Main Dial on the top deck, with the type of jump preset via a playback menu item.)
The Canon 50D"s Multi-controller isn"t new, but is now in charge of activating and navigating the Quick Control menu system that turns the new Status display into a simple graphical menu system. Ironically, the Quick Control dial doesn"t activate the Quick Control system, but it does play a part. Press the center of the Multi-controller to activate the menu, then toggle around on the screen until you reach the setting you want to change. Then either press in on the Multi-controller to bring up the full array of options for that screen, or just turn the Quick Control or Main Dial to cycle through the available options without leaving the Quick Control menu.
Little else is new about the Canon 50D"s control array. It"s a very good design, with an excellent textured thumbgrip, a very good grip up front, and most controls are very easy to access. I"m not crazy about the Live View button"s location on the left of the optical viewfinder, but it"s at least in an area that you"ll get used to accessing, since the Menu button is just to the left.
50D vs. 40D. A quick look at the Canon 50D and 40D side-by-side shows just how alike they are. The difference is only a change to the painted icons for a few buttons. Note the very different, blue reflection coming off the Canon 50D"s screen, which is multi-coated to minimize glare, reduce smudges, and guard against scratches. Also carried over is the rubber seal around the flash hot shoe, made to mate with the 580EX II flash to keep water out of this normally unprotected electrical connection.
50D vs Rebel XSi. The Canon 50D is larger than the Canon Rebel XSi, and for the first time it"s also quite a bit more capable in all areas, not just more durable than Canon"s top-selling consumer model.
Displays. The Canon 50D still has its top-deck Status display, and while it looks almost identical to the 40D"s display, a few icons have moved around, one"s been added, and they"ve added an almost five-digit ISO display to handle the new high setting (leaving no room for a future 25,600 setting without another redesign, since the left-most digit only allows for display of the number 1). The added icon is the D+ icon, to indicate when Highlight tone priority is active. The Custom Function icon no longer appears on the Status display. Since it was fairly non-specific, merely saying that one of the Custom functions had been changed from the default, it"s not a great loss.
The new rear Status display, meanwhile, allows adjustment of settings, as described above. Overall the display is more modern and attractive than Canon"s previous displays.
LCD. Canon"s new LCD may be smoother than the other 920,000-pixel displays on the Sony and Nikon cameras; then again, my close vision isn"t what it used to be, so for now we"ll just call it an impression based on the fact that I can"t see any jaggy edges on any displayed curve.
With a 160-degree viewing angle, the Canon 50D"s LCD has quite an array of coatings designed to reduce internal and external reflections, for a crisper image in all lighting situations. It"s also coated to resist fingerprints, dirt, and scratches. I"m not sure how a scratch-resistant layer residing under two other layers will prevent those layers from scratching, but time will tell whether it works. So far, our production sample has no scratches after weeks of use.
Live View mode grows up a bit with the Canon 50D, offering two grid modes, more informational icons, focus confirmation in Quick mode, and a new face-detect mode.
Most importantly, the new features make the Canon 50D"s Live View work more like experienced digicam users will expect, though it"s still slower than most digicams on the market at focusing, regardless of focus mode. Experienced users will know to expect this from the mode, and use it only when nothing else will do, as when shooting off-angle, or while carefully composing and focusing on a tripod.
Live mode. Contrast-detect mode is called Live mode, because the Canon 50D does its focusing with the data that comes live from the sensor. You get a rectangle that you can move around the screen with the Multi-controller. When you press the AF-ON button, the Canon 50D focuses and changes the gray rectangle to green. You can zoom in either five or 10 times to confirm focus, the zoom following the AF point. It takes many seconds to focus in this mode, between 2.24 to 7.32 seconds in our testing. A histogram can also be overlaid over the image, though it"s a shame that the histogram is still opaque, blocking so much of the image, rather than translucent as other companies have managed.
Live Face mode. We"ve all seen face detection by now, and if you"ve seen Canon"s face detection on a simpler digital camera, you know about how well it detects faces on the Canon 50D: quite well. Autofocus is a lot slower on the 50D, however, as it has to process a lot more data to judge focus, and move far larger optics than are found in a digicam; but it"s not bad. It"ll take a few seconds to focus at times, especially when handheld. Sometimes faster, sometimes slower. The system can track far more faces than other systems we"ve seen at this point, though, at up to 35 forward-looking faces.
If the Canon 50D detects more than one face, it adds two arrows around the frame it"s placed around its top-priority face, telling you that you can turn the Quick Command dial to select another face as the priority.
Creative Auto mode. Canon"s new exposure mode is called Creative Auto, marked with a "CA" on the silver mode dial. The CA mode is not just for shooting in California or Canada, nor does it have anything to do with chromatic aberration: Instead, it"s a cross between the Auto and Program modes. When set to CA mode, the Canon 50D allows the user to adjust the Flash, resolution, drive mode, and Picture Style. Setting aperture and exposure are converted to easier concepts of background blur (blurred or sharp), and exposure level (darker or brighter) with a slider that"s adjusted with the Quick Control dial. The more complex exposure decisions remain under automatic control in CA mode. The exposure slider is the more useful, standing in as a more comprehensible EV adjustment. Sometimes the blur or depth-of-field slider isn"t available, as when shooting indoors, because the flash is deployed automatically. Turning on the flash brings this control back, though, so it"s handy that you can actually disable the flash in a full-auto mode.
DIGIC 4. Dropping the roman numerals from its name, Canon has included their new DIGIC 4 image processor in the EOS 50D. The new processor is said to offer improvements in processing speed, necessary to handle the 15.1-megapixel files while maintaining the 6.3 frames-per-second top speed. The 50D"s DIGIC 4 processor also keeps the noise down when compared to the Canon 40D, according to our tests, despite the smaller pixels.
High ISO. While the Canon EOS 40D and its predecessors had an ISO sensitivity range of 100 to 1,600 with the ability to extend this to ISO 3,200, the Canon 50D"s ISO ranges from ISO 100 to 3,200 in 1/3 EV increments, and can be extended to ISO 6,400 and 12,800, using the H1 and H2 ISO settings. This step up is in an answer to the Nikon D3 and D700"s impressive high-ISO performance. Though the Canon 50D doesn"t reach to the astonishing ISO 25,600 available in the latter two cameras, it does reach ISO 12,800 at 15.1 megapixels on a cropped sensor vs. Nikon"s full-frame sensor at 12.1 megapixels, an easier (though surely not easy) feat. To see how the Canon 50D does at these extended ISO settings, read the Image Quality section below.
Noise Reduction off mimics what we"re used to seeing from Canon"s high ISO images: high chroma noise with good detail. The low setting seems to be a best-case compromise, offering greater detail and minimal chroma noise. The default Medium setting is a little too aggressive, eliminating fine detail as it begins to blend out luminance noise. Strong just looks like a bad idea. Note the pronounced black and light pixels in the Strong sample. There"s no negative effect on burst rate at either the low or medium settings, but using the strong setting will result in a reduced burst frame rate. Click images for a larger version.
Sensor technology. The Canon 50D"s 15.1-megapixel CMOS design raises the resolution significantly from the Canon 40D"s 10.1 megapixels. As we"ve seen with other recent resolution increases in Canon SLR sensors, though, a few changes have been made to the sensor design to keep noise low.
First, the light-sensitive area of each photosite has been increased in size through more efficient cell design. Second, there are also now no gaps between the microlenses that sit over each 4.7µm photosite; Canon calls them "gapless" microlenses. Judging from our test images, Canon has indeed managed to improve image quality while raising ISO and increasing resolution at the same time.
14-bit A/D conversion. Brought over from the 40D, the Canon 50D uses 14-bit Analog-to-Digital conversion when creating JPEGs, for smoother color transitions, and RAW files are saved as 14-bit files. Converting from 14-bits worth of data means that the saved images are theoretically formed from four times the color information than was available to the Canon EOS 30D, which was only able to generate 4,096 colors per channel. The Canon 50D can recognize 16,384 colors per channel, which should mean smoother tones and more accurate color overall. Though JPEGs will still be saved as 8-bit color, RAW images will benefit from the 14-bit depth, making for more accurate 16-bit images in programs like Photoshop. And unlike the Nikon D300, the Canon 50D"s frame rate does not slow down when capturing in 14-bit mode, because it has no other mode.
Frame rate. The Canon 50D offers 6.3 frames per second burst shooting at the camera"s full 15.1-megapixel resolution. While the speed is just slightly reduced from the 6.5 frames per second on the 40D, it nonetheless represents a dramatic increase in throughput to the memory card, given the significant increase in sensor resolution. Holding the frame rate steady in the face of a 50% increase in pixel count is quite an accomplishment. The buffer depth is close to unchanged in RAW mode, with the Canon 50D offering 16 shots versus a 17 shot burst-depth for the 40D.
Vignetting correction. In a first for Canon"s EOS series, the 50D includes Lens Peripheral Illumination Correction (also known as vignetting correction; vignetting is shading in the corners of an image). This has been available for a while now when shooting RAW files processed through the company"s Digital Photo Professional software, but is now available in-camera when shooting JPEG images. The function can be disabled, and works by default with 26 of Canon"s most common EF-mount lenses. Data can be stored in the EOS 50D body for up to a maximum of 40 lenses at once, while Digital Photo Pro ships with data for 82 lenses that can be added to the camera via the EOS Utility software as needed. Canon has even gone as far as to include some lens models that are no longer available at retail, a boon for those with old lens collections. The Lens Peripheral Illumination correction function will work for any focal length, f-stop, or focus distance.
Auto Lighting Optimizer. The Auto Lighting Optimizer introduced on the Rebel XSi allows the photographer to expose for the highlights, and then the camera adjusts the image to open up the shadows during image capture. On the Canon 50D, ALO now has four settings, including Off, Low, Medium, or Strong. Though we didn"t see much effect from the Auto Lighting Optimizer in our tests on the XSi, the 50D"s ALO series above is quite revealing.
AE Bracketing. HDR (High Dynamic Range) shooters have a new tool in the Canon 50D"s enhanced AE Bracketing feature. The new feature allows you to bracket images starting from four stops darker or ending four stops brighter than the meter"s selected exposure value, over a two-stop range, when combining exposure compensation with AE Bracketing. A new display makes it easier to understand the feature (see animation at left).
AF Sensor. The Canon 50D"s AF sensor is a 9-point diamond array, with nine cross-type f/5.6 autofocus points, meaning that they"re all sensitive to vertical or horizontal lines. Nestled in the center is an additional precision AF sensor that is arrayed diagonally and used when you mount a lens of f/2.8 or faster. It has the advantage of detecting both horizontal and vertical lines.
Interestingly, the Canon 50D now includes the ability to detect the light source (including the color temperature and whether or not the light is pulsing), and then take these into account and microscopically shift the focus as necessary.
AF Micro-adjustment. The Canon 50D"s lens micro-adjustment function allows focus to be fine-tuned for twenty different lenses, negating issues with back- or front-focusing. The adjustment is then stored in the camera body for use whenever the lenses are attached. (Lenses are identified by the combination of focal length and maximum aperture; the camera can"t distinguish between multiple lenses of the same aperture and focal length.) Many new SLR photographers assume their lenses will be perfect, but not all lenses are created equal. Each lens can have individual quirks that make them focus slightly in front of or behind the subject, among other variables. It used to be that you had to send your camera and lenses to the factory to have them tuned to your individual body, but with the Canon 50D you can approximate that with the Micro-adjustment feature, nested in the Custom Function III menu.
New menus. The menus on the Canon 50D have a new appearance, and a razor sharp font, as well as a subtle fade animation as you switch from item to item and tab to tab.
Create and select folders. Also new to the Canon 50D is the ability to create and select new folders on the loaded memory card. Once a new folder is created, file numbering starts over. You can switch between folders at any time.
New DPP features. A number of new features will come via the included Canon Digital Photo Professional software (DPP), the ability to register a copyright notice into the proper EXIF field in each image. If you want to see which AF points were active when you took your shot, DPP will also show you all active points at the time of exposure. And when opening a RAW image from the Canon Image Browser, the program links directly into DPP rather than going through the old RAW Image Task. DPP offers greater control, while the old Image Task was more like the camera"s native conversion.
HDMI output. Also helping catch up with the latest offerings, the Canon 50D includes an HDMI (High-Definition Multimedia Interface) port, for displaying images on a high-definition television.
Dust reduction. Yet another upgrade is in the Canon 50D"s integrated cleaning system. Canon has now applied a fluorine coating to the camera"s low-pass filter, which should make it easier for the existing ultrasonic dust removal system to remove sticky or wet particles (the dust removal system vibrates the low-pass filter to shake off dust particles; wet or sticky particles obviously will adhere more firmly to the surface than dry ones would).
Storage and Battery. Images are stored on CompactFlash cards, Type I or II, including Microdrives. One caution I found in the manual is that Canon recommends against using Microdrives when shooting in Live View mode, as the drive"s additional heat can combine with the heat generated by the sensor and start to degrade images. Worthy of note for those who still use Microdrives.
The Canon EOS 50D uses the same BP-511A battery that the EOS 20D, 30D, and 40D use, and is compatible with the BP-511 and BP-512. Canon says that the EOS 50D is capable of capturing up to 640 shots when using the optical viewfinder, but only 170 shots when shooting via Live View modes. My experience bears this out, as I"m used to getting several days out of a single battery with the 40D and 50D, but switching to Live View is the fastest way to test the battery meter.
UDMA card support. The new Canon 50D supports even unreleased UDMA cards, up to UDMA-6, capable of transferring up to 133MB per second. The current fastest cards, UDMA-3, handle data transfer rates of up to 45MB per second.
The Canon EOS 50D is capable of shooting 90 Large/Fine JPEG frames in a burst on UDMA-3 cards, or 60 frames on non-UDMA cards; the 40D was estimated to get 75 frames regardless of the card type. There"s no improvement with UDMA cards when shooting in RAW mode, suggesting that the bottleneck for RAW shooting lies elsewhere in the imaging pipeline. The 16-shot RAW burst depth applies whether shooting on UDMA or non-UDMA cards, but the buffer took 22 seconds to clear with the Kingston 266x CF card, and only 9 seconds to clear with the SanDisk Ducati 4GB UDMA-3 card.
Accessories. The best news for upgraders is that all the accessories for the 40D are still compatible with the Canon 50D, including the BP-511 and BP-511A batteries, battery grip, wireless grip, and interchangeable focusing screens. The Canon 50D accepts the BG-E2N battery grip that was introduced with the 40D, and uses two BP-511A batteries, or six AA batteries. The pack serves as a vertical grip, with duplication of the controls found on the 50D"s main grip.
The Canon WFT-E3A gives the Canon 50D wireless capability in addition to serving as a vertical grip. Compatible with 802.11b and 802.11g, the WFT-E3A can connect via an access point, or direct to a computer, with a range of 492 feet. A variety of transfer and security standards are supported, as well as GPS devices, flash memory keys; and an RJ-45 Ethernet 100 port supports wired transfer as well. The WFT-E3A is also compatible with the 40D.
Kit Lens. Canon is including the 28-135mm IS lens with the 50D. It"s an older design, so it doesn"t focus quite as fast as the newer 17-85mm EF-S lens, and its image stabilization system isn"t as advanced as others, but it"s a good general purpose optic made better by the crop factor, which cuts out most corner softness. It also looks and feels great on the larger Canon 50D body, striking a good balance. The only major drawback is the lack of a true wide angle, since 28mm is roughly equal to a 45mm lens on a 35mm camera. Unfortunately, in our testing we found my personal copy to be a little softer than we"d expected, something we weren"t able to improve much with the AF Microadjustment feature. We can only conclude that once again, what looked quite good on a 10-megapixel sensor appears softer on the finer-grained 15-megapixel sensor.
Since I"m quite accustomed to Canon digital SLRs, shooting with the EOS 50D was easy. The camera powers up fast, most of the controls are where I expect them, and quite a few are easier to access thanks to the new Quick menu integrated into the rear Status display. I find myself torn between using the top and rear Status display, which can cause some confusion; but I"m glad to have the choice all the same.
The Canon 50D feels great to hold, though those with smaller hands might think it a bit too big. The textured grip has just the right tack, and the leather texture is repeated on the back and left front for better camera control overall. Many of the major controls are easily accessed with the thumb, including the Multi-controller, AF-On, AE Lock, and AF point selection buttons.
I"m not as crazy about having buttons along the bottom of the LCD, and the silkscreen icons caused a little confusion for me, as I occasionally pressed the Picture Styles button when I meant to press the INFO button.
I appreciate Canon"s conservative approach with their semi-pro digital SLR design, which makes it easier to switch from a 20D to a 50D without having to re-learn too much that I"ve already applied to muscle memory.
The Canon 50D"s LCD and all its coatings work quite well. Judging focus onscreen is much better, and sunlight performance is also improved thanks to the new coatings. The viewfinder is also sufficiently bigger that you can better judge focus before you shoot with many lenses, especially primes, whose depth-of-field is usually narrower wide-open.
Timing. One of the main features that keeps me using Canon cameras primarily is the fast autofocus acquisition, especially in their semi-pro and professional digital SLRs. The Canon 50D scored an impressive single-point AF lag time of 0.131 second, and auto-area AF wasn"t much slower, as 0.174 second. Prefocused, the Canon 50D managed a very impressive 0.063 second lag time.
AF point selection is also very quick. I usually shoot with just the center point for its greater accuracy with a wider variety of lenses. The mirror and shutter are nicely damped for a softer sound, without any perceptible winding sounds, as you"ll hear from past models, including the Canon Rebel XSi and 30D. It"s a better experience overall, and mirror blackout time is pretty quick, great for keeping your eye on the ball.
Old and new. These three, the F-22 Raptor, P-51 Mustang, and F-15E Eagle surprised me from an odd angle, but the Canon 50D"s continuous mode and 70-200mm f/4 managed one clear shot nonetheless.
I"d only hold up the static display shots as decent examples of what the 50D can do, except for one shot of the two Thunderbirds doing a near-miss pass in front of the audience. Though it was largely up to chance that I caught the very tense moment at its apex, the Canon 50D"s 6.3fps continuous speed is what made it more likely. The frames before and after this shot contain only the jet in the center, which I was following.
With the 28-135. This is a lens I"m quite comfortable with, but images are indeed softer with the 28-135mm, as our test shots bear out. Though I use this lens frequently for candid shots at events and family snapshots, its roughly 45-216mm equivalent focal length makes it harder to get group shots or indoor photos. I stand by my statement that it"s a good lens that"s well-built, and a good first choice, especially if you like shooting candids, but there"s no question that its images from the Canon 50D appear softer when viewed at 100 percent onscreen than they do from the 10-megapixel Canon 40D or 8-megapixel 30D.
Big files. The Canon 50D"s 15-megapixel file sizes were large enough that I decided to shoot only JPEG images at the airshow, since I"d only brought the 4GB Ducati card. I knew I"d be shooting a lot in continuous mode, and the available image count goes from 698 to 143 when switching from Large Fine JPEG to RAW + Large Fine JPEG. Large Fine JPEGs average 5.6MB, while full-size RAWs average 23.3MB. The day has finally come when a 4GB card seems small. Invest in hard drive manufacturers, and hold back a little cash to buy a few terabyte drives yourself if you plan to shoot a lot with the Canon 50D.
Since the beginning of Canon"s digital SLR line, it"s the image quality that has stood out. Lately Nikon has made impressive leaps to take over the lead in the noise vs. detail aspect of image quality, but the Canon 50D"s new 15.1-megapixel sensor makes up some lost ground.
Even at ISO 3,200, the Canon 50D"s sensor and processor combination delivers smoother images than its predecessor the Canon 40D. Where the 40D mostly suppressed the chroma noise in the shadows, you can still detect more green and purple blotches amid the luminance noise, while the 50D"s shadows are more even.
Canon"s approach to noise suppression now more closely approximates the Nikon method, only the Canon images at left still retain more of a "real" look when it comes to detail. Canon also sharpens less in the 50D than the Nikon D90 does, and contrast is also pumped more, helping the tiles look more well-defined. The Canon images will likely sharpen more gently, while the D90 images will most certainly print better straight from the camera. It"s not an either/or comparison, just an analysis of the two different styles, and how much Canon is moving in Nikon"s direction when it comes to noise suppression.
High ISO. Getting hand-holdable shots indoors and at night is the holy grail of photography for a great many of us. From consumers to pros, we want our cameras to capture the interesting light we see with our eyes. Consumers especially don"t care why it"s difficult to do so with digital cameras, they just want the shot. Enthusiasts and pros know why it"s harder, but few carry tripods to stabilize their cameras for slow shutter speeds. Instead they invest in fast lenses and image-stabilized cameras and optics. What"s been missing is faster sensors, and now camera companies are working to meet that need. Canon"s 50D does well enough in most situations that you can feel safe shooting at up to ISO 800 with little loss to image detail, even when printing at 13x19 inches; ISOs below that can withstand printing up to 20x30 inches. At ISO 1,600 detail is still good, but 13x19 is probably the upper limit thanks to noise and softening due to suppression.
Banding. I shot this on Halloween Eve to demonstrate a common situation where you"d want to use ISO 12,800, but the 50D isn"t quite up to the task, introducing quite noticeable banding in the shadows. Still, ISO 3,200 is better than it"s ever been on a Canon digital SLR.
The Canon 50D almost achieves parity with the Nikon D90 and D300 at ISO