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Depending on your location, you can get your iPhone display replaced—in or out of warranty—by visiting an Apple Store or Apple Authorized Service Provider, or by shipping your iPhone to an Apple Repair Center. Genuine Apple parts are also available for out-of-warranty repairs from Independent Repair Providers or through Self Service Repair.*

The iPhone display is engineered together with iOS software for optimal performance and quality. A nongenuine display might cause compatibility or performance issues. For example, an issue might arise after an iOS software update that contains display updates.

* Independent Repair Providers have access to genuine Apple parts, tools, training, service guides, diagnostics, and resources. Repairs by Independent Repair Providers are not covered by Apple"s warranty or AppleCare plans, but might be covered by the provider"s own repair warranty. Self Service Repair provides access to genuine Apple parts, tools, and repair manuals so that customers experienced with the complexities of repairing electronic devices can perform their own out-of-warranty repair. Self Service Repair is currently available in the United States for iPhone 12 and iPhone 13 models and iPhone SE (3rd generation).

Display6: 4.7 in (120 mm) Retina HD: LED-backlit IPS LCD, 1334×750 px resolution (326 ppi) (128 px/cm) pixel density, 16:9 aspect ratio, 1400:1 typ. contrast ratio6 Plus: 5.5 in (140 mm) Retina HD: LED-backlit IPS LCD 1920×1080 (401 ppi) (158 px/cm) pixel density, 16:9 aspect ratio, 1300:1 typ. contrast ratioAll models: 500 cd/m² max. brightness (typical), with dual-ion exchange-strengthened glass

Rear camera6: 8 MP (3264×2448 px max.) with 1.5 focus pixels, True Tone flash, autofocus, IR filter, burst mode, f/2.2 aperture, 1080p HD video recording (30 fps or 60 fps), slow-motion video (720p 120 fps or 240 fps), timelapse, panorama (up to 43 megapixels), face detection, stills from video, auto-HDR,

The iPhone 6 and iPhone 6 Plussmartphones that were designed and marketed by Apple Inc. They are the eighth generation of the iPhone, succeeding the iPhone 5, iPhone 5C and iPhone 5S, and were announced on September 9, 2014, and released on September 19, 2014.iPhone 6S and iPhone 6S Plus on September 9, 2015. The iPhone 6 and 6 Plus include larger 4.7 and 5.5 inches (120 and 140 mm) displays, a faster processor, upgraded cameras, improved LTE and Wi-Fi connectivity and support for a near field communications-based mobile payments offering.

The iPhone 6 and 6 Plus received positive reviews, with critics regarding their redesign, specifications, camera, and battery life as being improvements over previous iPhone models. However, aspects of the design of iPhone 6 were also criticized, including plastic strips on the rear of the device for its antenna that disrupted the otherwise metal exterior, and the screen resolution of the standard-sized iPhone 6 being lower than other devices in its class. The iPhone 6 sold extremely well, making it the best-selling iPhone model and the most successful smartphone to date.

The iPhone 6 and 6 Plus have been the subject of several hardware issues, including most prominently, being susceptible to bending under hard pressure (dubbed "Bendgate"), and as a byproduct of this lack of rigidity, the touchscreen"s internal hardware being susceptible to losing its connection to the phone"s logic board (nicknamed "Touch Disease"). Additionally, some iPhone 6 Plus models were the subject of camera issues, including some with malfunctioning optical image stabilization or otherwise defects on rear cameras.

The iPhone 6 and 6 Plus were moved to the midrange spot in Apple"s iPhone lineup when the iPhone 6S and 6S Plus were released in September 2015. The iPhone 6 and 6 Plus were discontinued in most markets on September 7, 2016, when Apple announced the iPhone 7 and iPhone 7 Plus. Their spot as the entry-level iPhone was replaced by the first-generation iPhone SE, which was released earlier on March 31, 2016. The iPhone 6 was relaunched with 32 GB of storage in Asian markets in February 2017 as a midrange/budget iPhone. It was later expanded to Europe,iOS 8, 9, 10, 11 and 12 before being dropped by iOS 13, and they are the third to support five versions of iOS after the iPhone 4S and the iPhone 5.

From the launch of the original iPhone to the iPhone 4S, iPhones used 3.5-inch displays—which are smaller than screens used by flagship phones from competitors. The iPhone 5 and its immediate successors featured a display that was taller, but the same width as prior models, measuring at 4 inches diagonally. Following Apple"s loss in smartphone market share to companies producing phones with larger displays, reports as early as January 2014 suggested Apple was preparing to launch new iPhone models with larger, 4.7-inch and 5.5-inch displays.mobile payments platform using near-field communications—a technology that has been incorporated into many Android phones, but has experienced a low adoption rate among users.

The iPhone 6 and iPhone 6 Plus were officially unveiled during a press event at the Flint Center for Performing Arts in Cupertino, California on September 9, 2014, and released on September 19, 2014; pre-orders began on September 12, 2014, with the iPhone 6 starting at US$649 and the iPhone 6 Plus starting at US$749.Ministry of Industry and Information Technology, and earlier in the year, a news report by state broadcaster China Central Television alleged iPhone devices were a threat to national security because iOS 7"s "frequent locations" function could expose "state secrets."

In August 2015, Apple initiated a replacement program for some early iPhone 6 Plus models that were found to have potentially faulty cameras that could be causing photos to appear blurry.

On September 9, 2015, with the release of the iPhone 6S and iPhone 6S Plus, the iPhone 6 and 6 Plus were moved to the mid-range of the iPhone lineup. The 128 GB versions of the iPhone 6 and iPhone 6 Plus was discontinued along with the gold version of both phones, but the 16 GB and 64 GB versions of the iPhone 6 and iPhone 6 Plus in silver and space gray remained available for sale at a reduced price.

In June 2016, Apple faced a potential sales ban in China, as Shenzhen Baili, a Chinese device maker, alleged the iPhone 6 and iPhone 6 Plus infringed on its design patent.

The iPhone 6 and 6 Plus were discontinued on September 7, 2016, when Apple announced the iPhone 7 and iPhone 7 Plus, and the iPhone 6 and 6 Plus" spot as the entry-level iPhone was taken by the first-generation iPhone SE. As the iPhone SE has more powerful internal hardware than the midrange iPhone 6 (largely the same as the 6S) and had been released earlier on March 31, 2016, this created an unusual situation when it was sold alongside the iPhone 6 and 6 Plus until September 7 despite being marketed as a lower-tier iPhone.

In February 2017, the iPhone 6 was quietly relaunched in carrier stores and online, this time the storage has been changed to 32 GB. In India, it was sold on Amazon"s website in Space Grey. In Taiwan, it was sold through Taiwan Mobile on March 10 in gold color. In mid-March, it was released in the EU to Belarus via the i-Store webshop. It also makes an appearance in North America with Sprint based US prepaid carriers Boost Mobile and Virgin Mobile, along with AT&T GoPhone. These are not being distributed by Apple on their website or their retail stores.

The design of the iPhone 6 and iPhone 6 Plus is influenced by that of the iPad Air with a glass front that is curved around the edges of the display, and an aluminum rear that contains two plastic strips for the antenna.

The most significant changes to the iPhone 6 and iPhone 6 Plus are its displays; both branded as "Retina HD Display" and "ion-strengthened", the iPhone 6 display is 4.7 inches in size with a 16:9 resolution of 1334x750 (326 ppi, minus one row of pixels), while the iPhone 6 Plus includes a 5.5-inch 1920x1080 (1080p) display (401 PPI). The displays use a multiple-domain LCD panel, dubbed "dual-domain pixels"; the RGB pixels themselves are skewed in a pattern so every pixel is seen from a different angle. This technique helps improve the viewing angles of the display.

To accommodate the larger physical size of the iPhone 6 and iPhone 6 Plus, the top button was renamed to "side button" and moved to the side of the phone instead of the top to improve its accessibility.

The iPhone 6 features a 6.91 Wh (1810 mAh) battery, while the iPhone 6 Plus features an 11.1 Wh (2915 mAh) battery, neither of which are user-replaceable.

Both models include an Apple A8 system-on-chip, and an M8 motion co-processor—an update of the M7 chip from the iPhone 5s. The primary difference between the M8 and the original M7 coprocessor is the M8 also includes a barometer to measure altitude changes. Phil Schiller said the A8 chip would provide, in comparison to the 5s, a 25% increase in CPU performance, a 50% increase in graphics performance, and less heat output. Early hands-on reports said the A8"s GPU performance might indeed break away from previous generations doubling of performance at each yearly release, scoring 21204.26 in Base mark X compared to 20253.80, 10973.36 and 5034.75 on respectively the 5s, 5 and 4s.

The expanded LTE connectivity on the iPhone 6 and iPhone 6 Plus is improved to LTE Advanced, with support for over 20 LTE bands (seven more than the iPhone 5s),VoLTE support. Wi-Fi performance has been improved with support for 802.11ac specifications, providing speeds up to 433.0581 Mbit/s—which is up to three times faster than 802.11n,Wi-Fi Calling support where available. The iPhone 6 and iPhone 6 Plus adds support for near-field communications (NFC). It is initially used exclusively for Apple Pay—a new mobile payments system which allows users to store their credit cards in Passbook for use with online payments and retail purchases over NFC.iOS 11 added limited use of near-field communications besides Apple Pay for 3rd party apps.

The iPhone 6"s rear-facing camera now has the ability to shoot 1080p Full HD video at either 30 or 60 frames per second and 720p HD slow-motion video at either 120 or 240 frames per second, while the iPhone 5s could only record at 30 and 120 frames per second respectively.

When first released, the iPhone 6 and iPhone 6 Plus were supplied pre-loaded with iOS 8. Apps are able to take advantage of the increased screen size in the iPhone 6 and 6 Plus to display more information on-screen; for example, the Mail app uses a dual-pane layout similar to its iPad version when the device is in landscape mode on the iPhone 6 Plus. As it uses an identical aspect ratio, apps designed for the iPhone 5, iPhone 5C, and 5S can be upscaled for use on the iPhone 6 and 6 Plus. To improve the usability of the devices" larger screens, an additional "Reachability" gesture was added; double-tapping the Home button will slide the top half of the screen"s contents down to the bottom half of the screen. This function allows users to reach buttons located near the top of the screen, such as a "Back" button in the top-left corner.iOS 13.

Both iPhone 6 models received positive reviews. HTC One, and for not having a sufficient justification for its significantly higher price in comparison to similar devices running Android or Windows Phone.VoLTE support, and other tweaks were also noted. In conclusion, the iPhone 6 was considered "good, even great, but there’s little about it that’s truly ambitious or truly moving the needle. It’s just a refinement of a lot of existing ideas into a much more pleasant package".

In regards to the 6 Plus, Galaxy Note 3 and LG G3, but praised its inclusion of optical image stabilization and slightly better battery life than the 6.

The iPhone 6 and 6 Plus have been criticized by Forbes Magazine for the lack of 2160p (3840×2160 pixels) video recording due to the insufficient image sensor resolution of 3264×2448 pixels. However, third-party software is able to record footage at 3264×1836 pixels upscaled to 3840×2160p.

The iPhone 6 and 6 Plus were affected by a number of notable hardware-related issues, including but not limited to concerns surrounding their rigidity (which led to incidents surrounding chassis bending, as well as degradation or outright loss of touchscreen functionality), performance issues on models with larger storage capacity, camera problems on the 6 Plus model, as well as an initially undocumented "error 53" that appeared under certain circumstances.

Shortly after its public release, it was reported the iPhone 6 and iPhone 6 Plus chassis was susceptible to bending under pressure, such as when carried tightly in a user"s pocket. While such issues are not exclusive to the iPhone 6 and 6 Plus, the design flaw came to be known among users and the media as "Bendgate".

Apple responded to the bending allegations, stating they had only received nine complaints of bent devices and that the damage occurring due to regular use is "extremely rare." The company maintained the iPhone 6 and 6 Plus went through durability testing to ensure they would stand up to daily use.

In May 2018, as part of a lawsuit against Apple regarding touchscreen failure, it was revealed via internal documents that Apple knew the iPhone 6 and 6 Plus phones were more likely to bend than previous models. According to the court documents, Apple"s internal tests found the iPhone 6 was 3.3 times more likely to bend than the iPhone 5s, while the larger iPhone 6 Plus was 7.2 times more likely to bend.

On October 3, 2014 9to5Mac released a post claiming certain iPhone 6 and iPhone 6 Plus users complained on social networking sites the phone ripped off their hair when they held the phone close to their ears when making phone calls.Twitter users claimed the seam between the glass screen and aluminum back of the iPhone 6 was to blame, with hair becoming caught within it.

Some users reported the 64 and 128 GB iPhone 6 models had experienced performance issues, and that some 128 GB iPhone 6 Plus models would, in rare cases, randomly crash and reboot. Business Korea reported the issues were connected to the triple-level cell NAND storage of the affected models. Triple-level NAND flash can store three bits of data per cell of flash, and are cheaper than dual-level cell solutions, but at the cost of performance. It was reported Apple had planned to switch the affected model lines back to multi-level cell flash, and address the performance issues on existing devices in a future iOS update.

It was reported the optical image stabilization systems on some iPhone 6 Plus models were faulty, failing to properly stabilize when the phone is being held perfectly still, leading to blurry photos and "wavy"-looking videos.

On August 21, 2015, Apple instituted a repair program for iPhone 6 Plus models released between September 2014 and January 2015, citing faulty rear cameras on affected models may produce blurry pictures.

Some iPhone 6 and iPhone 6 Plus models have an issue in which the front-facing camera is somehow "shifted", or out of place. Apple stated they would replace most affected iPhone 6 models with this issue, free of charge. Despite numerous complaints regarding this issue, it does not seem to affect the camera itself. It is said the camera is not what has shifted, but a piece of protective foam around the camera module itself that has gone out of place.

If the iPhone 6 home button is repaired or modified by a third party, the device will fail security checks related to Touch ID as the components have not been "re-validated" for security reasons—a process that can only be performed by an authorized Apple outlet. Failing these checks disables all features related to Touch ID. Such effects have sometimes happened as a result of damage as well.

It was reported these same hardware integrity checks would trigger an unrecoverable loop into "Recovery Mode" if iOS is updated or restored, with attempts to restore the device via iTunes software resulting in an "error 53" message. Beyond the explanation this is related to hardware integrity errors regarding Touch ID components, Apple provided no official explanation of what specifically triggers error 53 or how it can be fixed without replacing the entire device.

On February 18, 2016, Apple released an iOS 9.2.1 patch through iTunes which addresses this issue and admitted error 53 was actually related to a diagnostic check for inspecting the Touch ID hardware before an iPhone is shipped from its factories.

Touchscreen control components on iPhone 6 logic boards have insufficient support, including a lack of underfill—which strengthens and stabilizes integrated circuits, and a lack of rigid metal shielding on the logic board unlike previous iPhone models; the touchscreen controller is instead shielded by a flexible "sticker". Normal use of the device can cause the logic board to flex internally, which strains the touchscreen IC connectors and leads to a degradation or outright loss of touchscreen functionality. A symptom that has been associated with this type of failure is a flickering grey bar near the top of the display.iFixit reported this issue, nicknamed "touch disease",iPhone 6S, is not afflicted by this flaw due to changes to their internal design, which included the strengthening of "key points" in the rear casing, and the re-location of the touchscreen controllers to the display assembly from the logic board.

Initially, Apple did not officially acknowledge this issue. The issue was widely discussed on Apple"s support forum—where posts discussing the issue have been subject to censorship.microsoldering: Apple Stores are not equipped with the tools needed to perform the logic board repair, which had led to affected users sending their devices to unofficial, third-party repair services. An Apple Store employee interviewed by Apple Insider reported six months after they first started noticing the problem, Apple had issued guidance instructing them to tell affected users this was a hardware issue that could not be repaired and that their iPhone had to be replaced. However, some in-stock units have also been afflicted with this issue out of the box, leading to an employee stating they were "tired of pulling service stock out of the box, and seeing the exact same problem the customer has on the replacement".Apple Insider reported based on data from four "high-traffic" Apple Store locations, there was a spike in the number of iPhone 6 devices brought into them for repairs following mainstream reports of the "touch disease" problem.

On August 30, 2016, a group of three iPhone 6 owners sued Apple Inc. in the United States District Court for the Northern District of California and filed for a proposed class action lawsuit, alleging Apple was engaging in unfair business practices by having "long been aware" of the defective design, yet refusing to acknowledge or repair it.

On November 17, 2016, Apple officially acknowledged the issue and announced a paid repair program for affected iPhone 6 Plus models, stating; "some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device".

Apple Inc. announced, within 24 hours of availability, over 4 million pre-orders of the iPhone 6 and 6 Plus were made, exceeding the supply available—an Apple record.

As of June 2017, the iPhone 6 and 6 Plus have sold 222.4 million units worldwide, making them the most popular iPhone models and the best-selling smartphones of all time.

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Ghost touch is when your iPhone screen moves or starts tapping buttons on its own. The screen seems to react to nonexistent touches, which means apps open and start doing stuff without you actually touching anything. Unsurprisingly, such strange actions can be more than a little annoying.

However, while ghost touch sometimes requires you to take your iPhone to Apple for a repair, you can try a number of quick fixes for free. These range from cleaning the iPhone’s touchscreen to performing a factory reset.

Ghost touch problems most commonly affect the iPhone X. In November 2018, Apple admitted that it had found some issues affecting the iPhone X’s touchscreen. It also announced that it would provide free repairs to affected customers.

However, reports and complaints online have shown that the iPhone ghost touch issue also happens on other models. Affected iPhones include not only the iPhone XS and XR, but also older models like the iPhone 8, 7, 6, and 5 as well as newer models like the iPhone 11, 12, or 13. In other words, ghost touch is something that can, on rare occasion, affect any iPhone.

It may sound simple, but cleaning your iPhone’s touchscreen can be an effective defense against ghost touch. By doing this, you will clear away any debris or dust that was causing your iPhone to think you’re touching the screen.

To clean your iPhone’s touchscreen, you should first turn it off and unplug any cables. Next, you should find a soft and clean cloth, such as a lint-free cloth for cleaning glasses. You should lightly dampen this cloth with water. Finally, start cleaning the touchscreen by wiping gently but firmly from one end to the other.

Also, Apple recommends that you don’t use window or household cleaners, or cleaners containing abrasives or hydrogen peroxide. You could erode the oil-resistant coating Apple put on your iPhone screen if you do so.

Screen protectors are thin layers of glass or plastic that you can attach to the iPhone’s touchscreen to protect it from scratching or cracking. While they’re often useful, they can disrupt how the touchscreen operates. You should therefore try removing any screen protector, since doing so could easily fix ghost touch problems.

You should remove your iPhone’s screen protector very carefully and slowly. Start at one corner, and then gradually peel the protector off the iPhone’s screen. If the protector has been cracked or damaged at all, it might be safer to take your phone to a suitably qualified repair shop (or to Apple) to ensure you don’t cut yourself on the cracked glass.

You should also consider contacting the manufacturer of the screen protector. This manufacturer might be better placed to recommend the best method for removing the protector and may be able to refund you if the screen protector caused your iPhone’s ghost touch problems.

Another possible cause of ghost touch on an iPhone is a slightly twisted screen. If your iPhone has such a screen, you might be able to solve the problem by removing any hard case you’re using. Occasionally, it can be this hard case that twists the screen, so removing it can fix the issue.

In online forums, some iPhone users have noted that their hard case got twisted after dropping their iPhone. As such, it really is worth trying to remove the hard case if your iPhone has one.

It’s always a good idea to restart your iPhone whenever it has a problem. This also applies to ghost touch issues, since it’s possible that clearing your iPhone’s temporary memory by restarting it could fix any glitch that is causing the the screen to play up.

Similar to restarting your iPhone but noticeably more drastic, you could force restart your iPhone. You can do this if your iPhone’s ghost touch problem is so severe that you can’t even turn it off properly. That’s because a force restart works even when your iPhone doesn’t.

If ghost touch is still a problem, you should update your iPhone. This is worth doing because ghost touch might have been caused by a software bug that Apple has fixed in a recent update.

If restarts and software updates don’t stop your iPhone’s ghost touch problem, you should perform a factory reset on your iPhone. This is a good way of removing any underlying software issues that might cause ghost touch.

After you’ve performed the factory reset, you’ll have to go through the setup process again. This is where you can choose to restore your iPhone from a previously saved backup.

If a simple force restart doesn’t work for you, you can try putting your iPhone in Recovery Mode and reinstalling iOS. To put an iPhone in Recovery Mode, connect it to a computer running macOS or iTunes and follow the steps above to force restart the iPhone.

Once in Recovery Mode, your computer will show a message that says, “There is a problem with the iPhone that requires it to be updated or restored.” You should click Update (if available) or Restore.

If Recovery Mode doesn’t fix your iPhone, try using DFU mode instead. This is an even deeper version of Recovery Mode that reinstalls all the firmware on your iPhone as well as the software.

If your iPhone is still suffering from ghost touch, you should book an appointment at your nearest Apple Store for a repair. That’s because you’ve exhausted the software fixes now, so it must be a hardware issue that is causing ghost touch on your iPhone. For example, some owners have mentioned that improper display assembly or touchscreen seating can cause the issue.

You shouldn’t take your iPhone apart and try to fix such causes yourself unless you have considerable experience doing so. It’s much safer to turn to Apple Support, which is where you can book an appointment. Attempting a DIY repair will also void any warranty you have on your iPhone.

If your iPhone needs a hardware repair to fix ghost touch, make sure you only use Apple or an Apple-authorized service provider. This is because low-quality parts or dodgy repairs can cause various problems with your iPhone screen. They could even cause ghost touch in the first place.

I have to use my microphone to do anything and Siri likes to make up her own stories if you had sent out I can I get my freezing disease screen on my iPhone 6 to stop it’s so annoying and I have to turn on and off the screen the top button on the side so that I can turn it back on again use my fingerprint touch and use the dam microphone to tell her who I need to call and is really so annoying I don’t know what to do anymore I really care for another phone right now and I don’t even know if I can Get this Done in less than an hour I as might just ket Siri say whatever just to not have to try type and I can’t answer I’m coming calls ugh ugh ugh

True story– my iPhone 6 Plus started having this issue registering taps after a full restore from iCloud backup. I am an extreme user, at least 120 Apps installed. Decided to buy another device. When I played with my erased 6 Plus after that, it behaves perfectly. I guess it couldn’t handle all the fragmented memory and overload from the excessive number of apps? Not sure. Its was a 128 GB too. New iPhone 11 has no issues… evil by design???

I had an Iphone 6+ for almost 4 years, for the last 9 months my phone drives me crazy as screen gets really hard to work, sometimes theres some light coming out on top of the screen, screen works for a couple of minutes then freeze again that lead me to press hardly on top of the screen then it works again…then again and again, can anybody tell me what is the problem before seeking technicians advise.

If light is coming out of the screen that suggests your screen is peeling apart from the iPhone frame. You might have dropped the iPhone or physically damaged it to cause the screen to pop off. It’s also possible the battery is swelling and pushing the screen off. If any light is escaping the screen and the screen is lifting, that is a hardware issue that must be addressed to get the iPhone screen to become responsive properly again.

WiryDawg, this is the best possible answer. I have an iphone6S with 11.4 iOS. It drives me crazy when touchscreen does not work exactly when I need my phone the most. Hardware resets works temporarily. i will try to clean this ribbon cable and let you know.

I had iphone 6 plus couple of years now after 11.4 update this screen disease started ..I am frustrated, that poor vendor replaced my broken screen two times in a week thinking that its a defective piece but looks like its not a hardware issue but software , I tried all the tricks..but nothing works ..notching my hair !!!

I’ve had the same issues. Flexing or pressing worked only temporarily. SoI figured it must be the ribbon connectors. This is what Ultimately worked for me. Go to YouTube and see how to open iPhone ( to change a battery.). When you swing open the screen you will see 4 ribbon connectors (upper right corner). Disconnect all 4 and with isopropyl & Q-tip clean both male and female sides of the connectors and blow dry. Then reassemble. There must have been some dirt or corrosion causing a bad connection. My iPhone 6+ has been working great ever since.

I have a I phone 6plus I replaced the screen I few months ago because it had the touch disease. It turns on fine but won’t allow me to touch anything on the phone I keep replaying my screen because it’s unresponsive i want to know how to fix it permanently. If someone can help that would be great

thank you for all your comments and help. My iPhone 6 would very rarely allow me to log on and when i did manage to it would freeze. i tried pressing the corners but nothing happened. following this i took someone’s suggestion of smacking the phone on your hand, and Voila! it worked. it stalled a few times after but i just hit the phone again. Like the previous guy said, lord knows what it is doing to the phone :) but now i have something to occupy myself with on the daily commute to and from work :)

I reset, restarted, and powered off my iPhone 6+ all so many times still nothing and now my screen is black and won’t come on. I just here Siri telling me to put in my password.

Please try this! (Read my previous posts) it solves the issue! Let the phone battery drain every night before going to sleep and charge it back up in the morning. Do this for about 5 days and the phone goes back to normal. In my case, it started acting up around 3 weeks later and I got frustrated again and remembered what worked the first time and I did the process again and I have a working iPhone again! I don’t the know why it does what it does but this what I have to do with MY iPhone in order to work.

Once again, let the battery drain completely every night. What I do is setting the brightesss all the way up and autolock to never so it stay strong on, it will shutdown by itself after the battery drains. and of course charge it back up in the morning. Do this for 5 days straight and repeat the process when it acts up again. In my case, it acts up around 3 week or so later but I simply repeat the process. I hope this trick works for your iPhone too as it work so for mine ;)

I have a warranty on my phone, 6 Plus. I am up for 4th replacement. all of them with flickering screen and unresponsive screen. Apple is screwing everyone by not admitting issue that cost people a fortune.

Dropped my iPhone 6 Plus a couple of times. I thought resetting it will fix it. It worked for a couple of days but started acting up again. made some research and found out that two chips caused it to malfunction when phone has been dropped a few times, meaning it comes out loose when dropped. What I did was bend it face up with your thumbs in the middle of your iPhone 6 Plus. The purpose is your pushing the two chip back in place. See if this works. It worked for me. Good luck.

Can you add a little more detail on your “bend” technique?…How do you bend without cracking the screen glass? Are the two chips in the middle of the screen face?

I would absolutely not attempt to bend an iPhone, you will break or damage an iPhone if you bend it. Do not try to bend your iPhone. If your iPhone touchscreen is unresponsive, take it to Apple to get it looked at and repaired. Bending your phone would void the warranty. It would not fix a touch screen that is unresponsive, if anything it could break the glass. Do not do it.

6 days straight today with no problems. By just letting the battery drain every night and charging the iPhone back in the morning. I’m able to text, message, YouTube, fb, use the camera etc. i must add that I tried all the advice here and I even praid for the iPhone to get back to normal. I think that God put this way of fixing it back in my head or simply God just fixed it. I’ll give it another week or so to see it I still need to drain the battery every night, not a big deal to me but it just feels that whatever it had it’s gone. Praise God!

Do you know how to let the battery drain? I have a passcode and obviously i can’t type it in because the screen is unresponsive but I would like to try this trick out.

maybe the iPhone just needs to be dead for a shorter amount of time but since this has worked so far and I don’t get calls in the middle of the night anyway, I’m sticking to what I know works. I was about to replace it with an Edge 7 but I think I’ll save my money for just a little longer and see if this keeps on working. Till maybe a new update will resolve the issue.

Here’s another way I’ve found out and has been working for a few days now. Don’t do nothing more but let the battery ran out every night completely and leave the phone dead till morning and simply charge it back up in the morning. This trick has being working for 4 days straight. I will post back in case this trick stops working. December 3, 2016

I’ve gone ahead and tried something new. It’s as simple as just leaving the iPhone plugged in and with the brightness setting at the lowest setting all night. The auto-lock has to be set to never so its on all night. And password off so the phone is on all night. In the morning just set the brightness setting to your liking and you can set the password back to your likeing right away. It really works people! Do this every night and there won’t be a problem with your iPhone in the morning anymore

I actually had the same problems. It started off by having random apps launch by themselves, and random swipes, etc. I actually caught my iphone6 in the middle of generating a text message to one of my contacts a few times. I could actually see the letters appear on the screen before my eyes.

Then I started banging the back of the phone against anything. I kept doing that for weeks and magically the demon has left. But soon after that, the screen would become frozen at random times. It sometimes happen when I am about to answer a call!!

Something I forgot to share it’s when you turn the passcode on, set it to 4 hours. I got my iPhone 6 Plus back and its fast like when it was new. Hope this helps you like it helped me. :)

I didn’t jailbreak it because I’ve tried something that has worked so far. At night I turn off the password passcode off, the brightest setting auto-lock to never and leave the iPhone on all night and plugged in with the brightest setting at the lowest setting. In the morning I change the settings back EXEPT FOR THE PASSWORD SET. Set your password about an hour later. And keep on doing the same thing that night and so forth. It’s a hazle I know but it’s worth finally getting my iPhone back and worth people having this problem. And another thing, the lag its gone and you get that feeling back about when you first got the iPhone for the first time.

Has anybody had it jail broken and still have problems with it? Just wondering… I’m having all the issues above with my iPhone 6 Plus im think’n of Jailbreaking it this weekend to see what happens and let all you guys know the outcome

Just wanted to say that apple knows of the issue. I never turned on hey Siri so turning it off would have done nothing. I went to Apple Store and the person ahead of me had the same issue but iPhone 6 Plus. Mine is 6s plus. His was out of warranty and they said they would fix it for $300. Mine was in warranty and they just said “we can’t fix it so here’s a new phone”. When I asked them will this happen to my new phone they told me “it’s a new phone.” I responded my original phone was new and have you fixed the problem with this new phone? The answer was “you have your warranty until April.” Not very reassuring.

If your iPhone died just after the Apple warranty expired, check if your credit card company offers extended manufacturers warranties. If you bought the phone with a card that offers this, they typically extend the warranty by a year.

The unresponsive screen issue is definitely a software issue for me anyway. I did all the factory resets,didn’t work. I brought into an Apple Store and found out my warranty was void because of a screen replacement. Paid the 299 for a replacement phone. Worked well for a few days and then happened again. Back to the Apple Store today

IPhone 6plus. Same problem as everyone else. Seems like a software issue, I have read a ton, tried virtually everything and cant see, to pin it down. Still trying. Looks like a 7plus is in my future.

About two months ago when I turned my iPhone 6 Plus on with the home button the screen came on very grainy and unresponsive. After numerous attempts powering on and off the screen worked. This problem persisted over a month until the screen would not come on. I did notice that in a dark room, you could see a dim light on the screen when you turned it on. So you could tell when it was powered on or off. I then removed it from the case and it began working again. Yesterday, the phone again became unresponsive. After reading these posts, I twisted the phone slightly and it immediately began working again. I believe this is a known hardware problem with the iPhone 6 Plus. Don’t buy another one, and don’t recommend anyone to purchase an iPhone 6 product. There is something about twisting or putting pressure where the video connector is located that helps to restore the screen to working condition. But I do not expect a permanent fix. This phone has a hardware design issue. . Apple should admit they have a problem and offer a upgrade solution!

My iPhone 6 touch screen acts up but when I took it out of its case it works fine. I believe I read that on the Apple website (take it oit of its case). Don’t know why he case would cause a problem but I plan on replacing the case I have anyway.

iPhone 6s. Brand new. Touch screen freezes randomly and very often also if I’m just texting. tried all kind of reboot and back up suggestion. The problem keep going. Don’t know what to do

My iPhone 6 plus screen keeps freezing. Only thing that seems to help is to smash the iPhone to my leg or the floor and it unfreezes. Anyone an idea what the problem could be?

I also have this issue with a unresponsive touch screen. Apple simply wants $329.00 for a ‘refurbished’ phone and ‘NO’ they cannot guarantee this will cure the problem.

Same problem with my less than two years iPhone 6: unresponsive screen, ghost touch. This issue never happened before, it just suddenly appeared one month ago. Bending it might solve the problem temporarily, but it is indeed getting worse and worse. My phone is almost unusable now. Have to try so many times on lock and unlock my phone to make the touch screen work again. I tried reset network setting, reset my phone to factory settings, turn off Siri…Nothing really works. I though it must be a hardware issue but after viewing all these comments it seems that hardware may not be the problem… Have no idea what to do next….Maybe buy a new Android phone.

Ive had the same problem with two apple 6’s and enough now, both where freezing up and apple like most manufacturers are not very responsive to the matter. Ive reset, rebooted, re everything one is now at the bottom of the river and the other is well not working again, off to buy a samsung should never of moved across to iPhone, rubbish

I have a iphone 6+ and experiencing this flickering and non responsive issues. It is out of warranty and Apples does not want anything to do with it. Initially have to flex the phone to get it work and after about 2 weeks even flexing does the work. Brought it to a repair shop to put a foam underneath the connector. It worked for 2 days and stopped working few minutes ago. Think Apple needs to own up to this problem and fix all these defective iphone 6 for free. What a rip off company.

You should check to see if your iPhone 6+ camera is under warranty service. If you send in the warranty repair for a defect, they often fix other issues when they run their tests.

Oscar thank you for the electrical tape fix! The digitizer connector was definitely the cause of my intermittent touch unresponsiveness and vertical white lines, and my Apple Store tech was unsuccessful at solving this issue, suggesting I had a bad logic board connector. I also blew the connector clean and ensured it wasn’t bent, snapping it back into place and ensuring the problem was resolved with the screen and body still apart as demonstrated by a guy’s you tube video. 100% success and very happy with my 6 Plus again after 2 weeks of pure frustration with this issue. I’m so glad I no longer have to cycle the screen on and off and soft reset the phone to get it to respond.

I was also having this issue with my iPhone 6s Plus 64GB and it was driving me crazy. Sent it back to the store I bought it from but they couldn’t see anything wrong with it. However I expect they didn’t test it very thoroughly.

They sent me back the same iPhone, which was still experiencing this problem. I got so frustrated that I went to the nearest store and bought a Samsung Galaxy S7 Edge, a truly wonderful device. I am really glad to be back on Android, so thank you Samsung and Google!

After struggle and finding solutions for a while with iPhone 5s, i could get my iphone working with a temporary solution. Hope someone here gets a little relief by this solution as suggested on this

Here’s what the problem is: the LCD screen connector gets loose and then functions intermittently. Immediate short term fix is to pinch the phone a little right over the connector. So that’s right index finger on the back of the phone, thumb on the screen, about 3/4″ in from the right edge, and just north of the power button. Don’t pinch too hard. The screen will begin to work. The longer term fix is to open it up (if out of warranty) and put a little piece of electrical tape over the connector, under the metal plate. This will keep the connector in contact, but not an operation for those not used to iPhone repair.

Apple is purposely misleading its loyal customers by pretending that it is perfectly all right to charge a person $800 for a defective product. My iPhone 6 Plus began to flicker and become non responsive for no reason at all. I took it to the Apple Store in Lincoln Park, Chicago on June 10, 2016 and was told that Apple can not guarantee its products past a year. That I must buy a replacement iPhone. I have been an Apple customer since the beginning and can’t believe what this company is becoming. It is robbing people and refuse to take responsibility for creating inferior iPhones. The people in the store don’t care and the manager I spoke with came across as if he was having a pissing contest with me instead of rectifying the problem with the broken hardware that Apple purposely sold me. I will now report this to the Illinios State Attorney office And the BBB because I will not let Apple steal my hard earned money. Apple must be accountable for committing fraud by selling a defective product to its customers.

Just returned from my Genius Bar visit. This is the only solution to this KNOWN ISSUE… “If your touchscreen still doesn’t respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.”

I’ve had my iphone for less than 2 years. Same prob as everyone above, white lines on top, freezing, unresponsive etc. Apple offered me a new phone at $300. I’m never buying anything Apple again.

People should stay away from the iPhone 6 until this issue is fixed. I can’t believe that I have an $800 paperweight because someone at Apple messed up. Absolutely deplorable.

I have done this procedure so many times since I got my Iphone 6s I’m sick of it! It stays fixed for a week or so and then starts all over again. Sometimes it only last a day like today, I fixed it yesterday and now it is unresponsive again. I wish I never got this phone, I miss my old iphone 5c so much! Why doesn’t Apple fix this problem! Don’t get an Iphone 6 until they do!

My Iphone 6s just died on me. Well let me rephrase that, the screen does not work, will not light up, or anything, if I call my phone it just rings and rings, I cant answer it. My phone, my phone just updated last night. I am so annoyed and afraid to drive home from work tonight for I have no way to call or anything if there is an emergency. Going to talk to my carrier tomorrow about changing to a galaxy, just over Apple products right now.

Bending the phone with my fingers, as the poster John suggested, works!!! The other suggestions did not work. If I apply forward pressure with my 8 fingers in the back and backwards pressure with my thumbs on the side of the phone, invariably, my screen will become responsive again.

Somehow, perhaps by having the phone in my backpocket, the phone must have been bent. Of course, Apple proclaims that the iPhone 6 Plus has no problems with bending.

It’s way way too coincidental that after updating our phones to iOS 9 that all our iPhones 5-6S have screens that began to be unresponsive. Or the phone begins to display whatever it wants as if someone is pressing random buttons

This is clearly a serious flaw with the hardware of the iPhone 6 Plus, I’m on my second one now and the exact same freezing screen problem has returned, I’ve said to apple support that I have no desire to get a new 6 plus as I know the problem will appear again. They say that a like for like replacement is the only option… Last apple product I’m ever going to buy after years of loyal product buying.

wow , from october 2015 to april 2016 they still didnt make this problem go i reckon, since im having the same problem with my iphone 6s plus 64gb on ios 9.3.1 , ffs apple do something about your costumers

Had the frozen issue from the start with **no** 3rd party apps installed. It mostly happened in mobile Safari. I also went back to the shop and recreated the issue. They wanted to replace the phone, but we checked it first brand new from the box. And it happened after just 10 minutes. Then the shop manager pulls his phone from his pocket, also a 6s Plus, and he says he noticed it also. But he couldn’t recreate the issue on his on the spot. And he had a gazzilion 3rd party apps running. Weird!

When I started installing 3rd party apps from the App Store. It also randomly occurred while using those. But if the issue occurs on a virgin iPhone, it must be an iOS issue.

Anyway, I always resolve the issue with a hard (3D Touch) press and hold at the left edge of the screen (the black border) to get to the App Switcher. Then I go back right away to the App which appeared frozen by tapping on its card.

Who’s still having the same issues this April? I am still having the same issues. In fact i tried all the aforementioned tips but to no avail. All were temporary. 2 weeks is long enough that the phone is running completely okay but after that, it’ll go back again to being unresponsive. Sometimes after trying a new tip would make you think that your phone is already good but sadly it would still malfunction over a random period of time. Iphone 6. 9.3.1. Need a saviour!

I’m still having it and have no clue about how to solve this. Tried everything – rebooting several times a day, resetting it to factory setting, restoring it. It’s been there since January 2016. Phone becomes unresponsive suddenly and some has some ghost touches too! Took it to an apple service center and they want INR 24800 to replace it with probably a refurbished phone with a 90 days warranty.

My screen was randomly freezing over 15 times every day. On-/off didn’t help resetting to new phone didn’t help. On this blog one blogger said he shut off Siri and that solved the problem. That didn’t work, but when I shut off the microphone THAT. WORKED !!

Does anyone know of any lawsuit against apple for the unresponsive/freezing screen? I just paid off my phones on my carriers phone purchase plan hoping for some relief on the monthly bill and all 3 phones that I purchased at the same time (all iPhone 5s) started having unresponsive screens around the same time. Too much of coincidence if you ask me – only 18months old. It’s like they were coded to self destruct.

OK, you’ll probably not believe this but this will absolutely work. After going through the same problem over and over with absolutely no response on my touchscreen, I decide to take off the case. As my frustration group, I smacked the phone pretty firmly against my hand. Voilà. Works every time. I’m sure this will ultimately destroy the phone, and I probably need a new one anyhow, but it absolutely works. This leads me to believe this is a hardware issue, not a software issue. As we all know, these phones have a tendency to bend slightly which leads me to believe that some type of damage must be occurring. I am not suggesting you smack your phone around, but if you’re in a jam and you have that issue. Smack the phone against your hands and it will work again.

I have an iPhone 5s. It is passcode locked and the touch screen is unresponsive. I have already tried to turn it off and I couldn’t because the screen is not responding. I forcibly reboot it a thousand times and still the screen is unresponsive. Now I tried to backing it up using iTunes but because the phone is passcode locked and I cannot backing it up. Any tips on what I can do to fix it before I smash it against the wall????

Just got back from a second trip to the Genius bar. Had an iPhone 6 + replaced 5 months ago. Screen basically got the white band and would not respond. Apple replaced the phone. Now the second 6+ has a touch screen that would not respond. After several hard reboots the screen might respond, but immediately would become unresponsive.

Apple tech said out of warranty, so either $329 for a new phone or $129 to replace the screen. Neither is what I wanted to hear, but he did show me why it was becoming unresponsive and how to fix it.

If you are looking at the phone, in the upper right corner, above the screen, is where the screen connects to the board inside. He basically would just press down on the phone there, and the screen would respond. The 6 plus is large and rather flimsy. I just gave it a good flex pushing down in the upper right and lower left and the phone has been responsive since. The issue is if it gets even slightly bent or flexed, it will become unresponsive, so I have stopped putting the phone in pants pockets or tight confines, and it has worked. I did drop it and had to reflex the phone (push down in the upper right) and it went back to normal. I am not sure if this is the problem most are having, but I am pretty sure this would have fixed my first phone as well. They guy should get a medal from Apple.

Holy cow, that worked for me. I was sure it was a software problem, but when I read your post, I realized it was my fault from dropping my phone so many times and breaking the screen. Pressing on the top right corner worked a charm.

**This worked !! ** I’ve been rebooting, erase the 6 and factory restart, did the “Wipe Clean from Icloud”, and sad for Steve Jobs on what this New Director of Apples is doing to his company (revealing his personal life etc. ..who cares). But your imput solved my problem (who’d of thought). I’m glad that a little humble repair guy at the Apple store gave you a demo and I’ve tried it and it’s right on the mark! You should have a web page to help out all the other lost customer’s being steered the wrong way. Blessings to you and your research and the quiet Apple guy who really knows the issue. Glad I continued reading…your post is way at the bottom and should be on TOP!!

Just want to add a +1 on this… I was experiencing worsening issues with my 6+ not responding to the touch screen. One (not very hard) squeeze in the upper right hand corner and it works beautifully now! Thanks for the tip!

I got the same with Iphone 6 plus 128. Apple genius told me it’s a hardware issue and since my phone is out of warranty, he gave me an option to buy a replacement at a cost of $320. I am so frustrated and asked why my phone touchscreen acting up after IOS update. I need a working phone so I bought the replacement. Went home and did an Itune restore and got the same problem. I called back to Apple store and told them the problem. I realized the nothing wrong with the phone hardware, but it’s software issue. I told Apple store rep I want my old phone back and a refund. They told me NO, because the phone was removed from inventory and shipped out ( in less than 1 hours at the store). I told the rep I need to speak to the manager and I will fine a lawsuit. They agreed to give me back my old phone. Apple genius practice is the blame on hardware and forced you to replace at cost if you dont have warranty. I am going back to the store to get my Iphone but I will file a lawsuit against Apple genius practice to extort consumer money.

BTW, turned off Siri on my replacement Iphone and touchscreen worked. Apple quality is so horrible, I will never buy an another upgrade from Apple again. RIP steve Job. Hello SAMSUNG or GOOGLE.

Have a 6 that was becoming unresponsive too. Tried all the tricks, reboot,restore, no case, no protector…problem kept coming back. But when I turned off “reachability” in the “accessibility” page in settings…wa-la no more hangs…seems logical that’s that glitch. Hope this helps some of you!

Also was sick of screen issues, no voicemails, overheats rings and screen doesn’t come on I did everything I went through 4 new in box with t mobile I finally did what I did its Apple poor quality and greed out for their money and not the consumer, got my LG V10 and now a real phone not i junk!!

I have iphone 6s and it ringing and no signs on screen,after I reboot the missed call is shown.Touch screen stucks in phone menu lowest part where is favorites,voicemail…Only reboot helps.Phone is new with TSCM cpu inside…waiting for updates maybe its software now on 9.1

I have been having screen freeze / non-responsive touch screen issues for a couple of weeks. I had a crack in the screen, so I figured that was the culprit. Ordered a new screen and fitted it – all good, for a day or two, and then it started doing it again. So I did some reading, I tried soft reset, hard reset, software update, restoring my phone from backup. Nothing worked, and it was getting worse. At first I could hit the top button and occasionally it’d snap out of it and touch-screen would work. However by now, it was getting to the point where the only way I could use it was cracking open the phone and disconnecting the battery in order to shock it back to normal.

Just before I started writing out my Ebay auction for the damn thing I decided to persevere. Fourth time lucky and the OS (9.1) installed successfully. Touch screen is responsive and fast – unlike before, where it was full of lag even when it worked. Therefore I am optimistic, even though it’s only been a few hours so far.

It’s a bug with iOS 9, iOS 9 is still in beta but Apple dumped it onto the public as-is so they could meet a deadline. Now they’re busy working on iOS 10 and so iOS 9 is in maintenance mode at best. It likely won’t be fixed, if iOS 9.2 doesn’t fix it, nothing will. Then when iOS 10 comes out, don