optiplex and 3 lcd displays factory
Dell Technologies recommends ensuring that the device drivers and BIOS are up to date using the SupportAssist application for optimal video performance and to help resolve common video-related issues.
NOTE: When SupportAssist does not show up in the search results, go to the SupportAssist for PCs and tablets page for information about downloading and installing SupportAssist.
To learn how to manually download and install a device driver such as Chipset, Video card (GPU), and Monitor driver (if required, most monitor drivers are delivered automatically through Windows Update) on your Dell computer, see the Dell knowledge base article How to Download and Install Dell Drivers.
It is essential to verify if the problem is inherent with the monitor, video card (GPU) or video settings on your computer. A straightforward way to identify this is to connect the computer to a known-good external monitor or TV and ensure that the display cable (S-video, VGA, DVI, HDMI, DisplayPort, USB-C, or Thunderbolt 3) is firmly connected to the video port on the computer and the monitor.
If the issue persists on the other monitor it may be due to the video card (GPU) or video settings and not the monitor, go to the step Verify display or video issue in Windows Safe Mode. Else go to the next step.
Performance issues may occur if there is any type of damage that is caused to the display cables or the LCD screen. LCD screen may show that symptoms like LCD screen stops working, work intermittently, color mismatch, flickering, display horizontal or vertical lines if there is damage to the display cables or the LCD screen.
Dell monitors provide a self-test feature check (SFTC) and an integrated self-test (BIST) or integrated diagnostic (BID) tool that helps determine if the screen abnormality you are experiencing is an inherent problem with the Dell monitor or with the video card (GPU) and computer settings.
NOTE: Self-test feature check (SFTC) helps check if the Dell monitor is working normally as a stand-alone device. To check for screen abnormalities such as flickering, distortion, clarity issues, fuzzy or blurry image, horizontal or vertical lines, color fade, and so on, run the integrated self-test (BIST) or integrated diagnostic (BID) test.
NOTE: In certain Dell monitors, the integrated self-test (BIST) or integrated diagnostics (BID) can be run only when one or more video cables are unplugged and the Dell monitor is in self-test mode.
Display settings like brightness, refresh rate, resolution, and power management may affect the performance of your Dell monitor. Changing the display settings can help resolve several types of video issues.
To learn more about changing the brightness, refresh rate and resolution on a Dell computer, see the Dell knowledge base article How to Change the Video Settings or Improve Text in Windows 10.
Stress Test can thoroughly diagnose the video card (GPU) on your computer and report any potential hardware problem. Running a stress test on your computer can verify if the hardware components are stable and thus reliable.
System Restore is an integrated Windows tool that is designed to protect and repair the operating system. When something goes wrong with your computer, System Restore must be used before restoring the computer to factory defaults or reinstalling the operating system.
If the diagnostic tests on the Dell monitor and video card (GPU) passed, it is most definitely an issue that is related to software that is installed on your computer. If the above troubleshooting steps did not resolve the issue, to restore your computer to factory defaults as a last resort.
It is essential to verify if the problem is inherent with the monitor, video card (GPU) or video settings on your personal computer. A straightforward way to identify this is to connect the personal computer to a known-good external monitor or TV and ensure that the display (S-video, VGA, DVI, HDMI, or DisplayPort) cables are firmly connected to the video ports on the personal computer and the monitor.
Performance issues may occur if there is any type of damage that is caused to the display cables or the LCD screen. LCD screen may show that symptoms like LCD screen stop working, work intermittently, color mismatch, flickering, display horizontal or vertical lines, so forth if there is a damage to the display cables or the LCD screen.
Dell monitors provide a self-test feature check (STFC) and an integrated self-test (BIST) diagnostic tool that helps determine if the screen abnormality you are experiencing is an inherent problem with the Dell monitor or with the video card (GPU) and personal computer settings.
NOTE: Self-test feature check (STFC) helps check if the Dell monitor is functioning normally as a stand-alone device. To check for screen abnormalities like flickering, distortion, clarity issues, fuzzy or blurry image, horizontal or vertical lines, color fade.
Dell recommends updating the device drivers and BIOS as part of your scheduled update cycle. These device drivers and BIOS updates may contain feature enhancements or changes that will help keep your system software current and compatible with other computer modules (hardware and software) as well as increased stability.
To learn more about downloading and installing a device driver on a Dell personal computer, see the Dell knowledge-base article How do I update the device drivers on a Dell PC?
Display settings like refresh rate, resolution, and power management may affect the performance of your Dell monitor. Changing the display settings can help resolve several types of video issues.
To learn more about changing the brightness, refresh rate and resolution on a Dell personal computer, see the Dell knowledge-base article How do I Change Common Video Settings in Microsoft Windows?
System Restore is an integrated Windows tool that is designed to protect and repair the operating system. When something goes wrong with your personal computer, System Restore should be used prior to restoring the personal computer to factory defaults.
To learn about different types of video ports or connectors on a Dell personal computer, see the Dell knowledge-base article Guide to Ports, Connectors, and Cables on Dell PCs or How do I connect a monitor to a PC?
For the best experience, it is recommended to have multiple monitors of the same specification (monitor size and maximum supported resolution). You may connect monitors of different size and resolution if to an available video port on the personal computer.
Yes, you will still be able to use them in a multiple monitor setup. However, both monitors will work in their individual supported resolution and one monitor may be bigger or smaller in size than the other.
Duplicate: Windows will show the same image on all monitors. This is useful if you are giving a presentation and want the same image on your primary monitor and the secondary display, for example.
Extend: Windows will enlarge and extend your desktop, giving you another screen to work with. This is the option that you will want if you are using an additional monitor for additional personal computer screen space.
Dell sells LCD-based computer monitors. Dell bundles monitors with its desktop computers as package deals, as well as selling them separately through their online store and some other retailers.
The second set of numbers is the screen size in inches, often followed by the model year and a suffix, eg "FP" for "flat panel", "W" for "wide-screen"
"UltraSharp" is a hi-end line of Dell monitors equipped with basic professional features (such as factory calibration, brightness/color uniformity compensation, and others).
DisplayPort out, USB 3.2 Gen 2 Type-C, RJ45 Gigabit Ethernet, Audio Line out, Tilt, swivel, and pivot adjustable stand, 1000:1 Contrast Ratio, 250 cd/m²
DisplayPort out, USB 3.2 Gen 2 Type-C, RJ45 Gigabit Ethernet, Audio Line out, Tilt, swivel, and pivot adjustable stand, 1000:1 Contrast Ratio, 350 cd/m²
Viewing angles 178°/178°, PIP, Height-tilt-swivel, Anti-theft stand slot, Capacitive touch controls, USB 3.0, Card Reader, DC power for Soundbar. Discontinued.
LED backlighting, Colors 1.07 billion, Color Gamut (typical): Adobe RGB 99.5%, sRGB 100%, REC709: 100%, DCI-P3: 87%, Contrast 1000:1, Brightness 300 cd/m²,
The image quality is awesome and you can set the monitor horizontally if you want. I can"t name any cons by now, except for the monitor price. You may buy wider monitors that cost less than this one, but the quality would likely not be the same.
This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.
This recovery process resets the workstation OS to the factory default and performs Out-of-Box configuration. This process takes about 15 minutes. If a Supervisor Password is set, it will be used to enter the BIOS to Enable Recovery.
Black screen (also called Black Screen of Death) is a common issue on Windows 10. Dell laptop black screen issue is a heatedly discussed one. What causes this issue and how to fix it? MiniTool will analyze the reasons and offer you a troubleshooting guide.
Black screen is a frequently encountered issue on Windows 10. It is divided into several types based on its symptoms, time and computer brands, so you may encounter various black screen issues such as Windows 10 black screen with cursor, Windows 10 black screen after login, HP laptop black screen, and the Dell laptop black screen issue discussed in this post.
The Dell laptop black screen Windows 10 issue is quite common. It may happen to you during the startup process or after loging/updating BIOS and other cases. What triggers the Dell laptop black screen issue? This question matters a lot especially if you would like to solve the issue.
Overheating device:When the device gets excessive heat, Dell laptop screen goes black randomly. Besides, overheating can also cause computer crashing.
Due to black screen, you will suffer from data loss/missing. This brings much inconvenience to your work and life. If you get MiniTool Partition Wizard, you don’t have to worry about it. The powerful Data Recoveryfeature enables you to recover the data easily.
The frequently encountered data loss caused by power outrage, wrong deletion, black screen and other cases can be fixed by Data Recovery. How to find the missing data due to the black screen issue? Simply click the button below and then start recovering your data with the following steps.
Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recoveryoption on the upper left corner of the window to start the operation.
Tip: If your Dell laptop screen goes black randomly, you can also refer to this guide to fix it: Laptop Screen Goes Black Randomly? Fix Black Screen Issue
As you cannot restart the Dell computer normally and are stuck on the black screen, the first solution to Dell laptop black screen on startup is to perform a force shutdown. By doing so, you can restart the device in a compulsory manner or force restart temporarily.
Only the necessary system programs and services are allowed to run in Safe Mode. Hence, booting your Dell computer into Safe Mode can minimize the chance that you encounter the black screen Dell laptop issue. Besides, it helps you find out the reason behind the black screen too.
Step 3:After entering the Recovery Mode menu, choose See advanced repair options > Troubleshoot > Advanced options > Windows Startup Settings > Restart.
Step 6: Then, you should try some corresponding fixes to work out the problem. For example, you can update your graphics as mentioned in Solution 2, remove newly installed applications and run antivirus software to resolve the error.
If your Dell laptop black screen on startup, it is possible that the connection between the graphics drivers and system is poor. Here, you can utilize a hotkey combination to restart your graphics drivers.
Note: Actually, it is suggested to check if your hard drivers are up to date regularly. And then you can update them when necessary to avoid some troublesome errors like NVIDIA settings are not available and computer keeps crashing.
Step 5:After double clicking theDisplay adaptersoption in theDevice Managerwindow, right click on the graphics driver and chooseUpdate driver from the pop-up menu.
Step 6:In the next window, click on the Search automatically for updated driver softwareoption and then follow the on-screen instruction to finish the update operation.
You can also try replacing the current display panel to repair Dell laptop screen black. The following step-by-step guide tells you how to check if your current display panel functions properly and how to replace it.
Step 1:Carry out all the steps in Solution 1 and then turn on the Dell computer. During the startup process, you need to check if there is any indication of LED over the Power button.
Step 2:Once you find that the LED on the Power button or theCaps Lockis static, try connecting an external monitor to your Windows to check if it displays normally. If not, it indicates that the current display panel malfunctions and you should replace it with a new one.
Step 3:If the LED blinks on the Caps Lock key with some gaps, you need to perform a BIOS recovery. To execute the operation, you are required to turn off the computer and connect it to the power cord.
Explorer.exe manages several processes on a Dell laptop like desktop, taskbar and etc. If it works improperly, the Dell computer screen can get black. Under this circumstance, you need to restart it to fix the issue.
There is a final solution for you - reinstall Windows, if all the above methods fail to work. This is a direct and effective method to fix the black screen issue. However, the personal information and important data on the device will be erased during the reinstallation. So, you’d better make a backup for these data before reinstalling system.
Tip: Likewise, you need to make a bootable CD/DVD/USB flash drive on a properlly running computer and then plug it into the faulty device. Then force boot the device into BIOS and set the bootable drive as the first boot. Then follow the offered steps to finish the operation.
Click on the Copy Disk Wizardfeature and then follow the pop-un instruction to complete the copy process. After that, follow this guide to reinstall Windows system.
When the Dell Laptop black screen issue occurs, it means that you cannot run your Dell computer properly. In addition, if the black screen happens suddenly, you may lose some data on the device. And this is the worst part. After solving the black screen issue, you can recover the missing data with a professional tool.
The reasons behind theDell laptop screen black are complicated. Among them, the bad connection between graphics drivers and operating system is the most common one. Certainly, other elements such as display adapter driver updates issues, device overheating, virus in system, hardware failure, and power supply issues, and other factors can also trigger the black screen Dell laptop.
Thanks - seems that little piece of blue sticky protector was my whole problem, months of a flickering screen, that was temporarily fixed upon pressing on the bottom of the bezel. Upon opening up the screen, it was crooked. So I straightened it, put things back together, and the flickering seems to be gone. Cross my fingers!
Make sure the monitor has power and the power light comes on when the power button is pressed. If the light on the monitor remains off, the monitor is not receiving power from either the wall outlet or the power adapter.
If you have a flat panel LCD monitor, unplug the monitor power cable, wait about 30 seconds, reconnect the cable and then turn on the monitor. This resets the electronics on the monitor.
Disconnect all connected devices except the mouse, keyboard, and monitor. This includes removing USB flash drives and memory cards from card reader slots.
If you do not hear noise from the fans and the power lights on the computer are not on, the problem is related to the computer, not the monitor. To troubleshoot a computer that does not start, see Computer Does Not Start.
If you can hear the computer fan spinning and see lights on the computer, the problem is probably caused by the video cable connection or the monitor. Continue to the next step.
At first setup, or under certain signal conditions, the monitor might not be able to switch to a new display resolution. Do not shut down or restart the computer. Instead, reset your monitor. If you need instructions for resetting your monitor, search the HP support website. Go to HP Customer Support, and follow the instructions to find your product.
If a message is displayed, the monitor panel is working and the problem is related to the video signal. For further troubleshooting steps, see, Flat Panel Monitor Displays Message about No Signal, Signal out of Range, Sleep, or Power Save.
Some monitors do not have on-screen messages but instead use the lights to indicate no signal. When you disconnect the cable, instead of an on-screen message, the light turns amber, indicating that the monitor lost signal and is working properly, but is out of range, or not receiving the signal.
Otherwise, check the video cable connection on the back of the computer and on the monitor. Make sure that it is connected properly and the connecting screws are tight. Turn the monitor off and then back on again (while the computer is on) to see if an image is displayed.
If the newly attached monitor does not display anything, disconnect the cable and continue to the step to Inspect the video cable and video connectors for damage.
Inspect the video cable and video connectors for damage. Check for sharp bends or breaks in the cable, or bent or broken pins at the connectors. With the monitor and computer off, try to straighten bent pins with a small metal tube, like the tip of an empty mechanical pencil or the tip of a retracted pen.
If you had to straighten any pins, reconnect the monitor making sure that the video cable is firmly connected and then turn on the computer and monitor. If the monitor is still blank, continue to the next step.
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
Gently press down on the outside edges of cards and memory modules that are inserted into the motherboard to better seat them. Do not apply too much pressure.
If the monitor still displays a black screen or displays a No signal message, the video hardware may be faulty and needs to be replaced or serviced. If the monitor displays the first startup screen but then goes blank, continue to the next step.
Use the following steps to change to a compatible display resolution and color depth setting from a standard graphics mode. For flat panel LCD monitors, set the display resolution to the monitor"s native display resolution.
Connect the original monitor and change the display resolution to match the default setting for the monitor. For help on how to adjust the display resolution, see Connecting a Monitor, Projector, or TV (Windows 10, 8, 7).
If Windows was recently upgraded, Windows might be starting up into a Power Saving state and producing the blank screen before it loads. After Windows loads (about 2 minutes after turning on the computer), press the power button briefly or press the Suspend key on the keyboard to see if the computer comes out of a suspended state. If the computer opens into a suspended state every time the computer is started, use the following steps to disable Power Saving in the BIOS.
If you need specific instructions for opening your computer, search the HP support website. Go to HP Customer Support, and follow the instructions to find your product.