a1502 macbook pro 13 retina lcd screen free sample
Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.
To identify your computer"s model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
Please choose one of the options below for service. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program.
Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
The program covers eligible MacBook Pro models for 5 years after the first retail sale of the unit or 3 years from the start date of this program, whichever is longer.
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a) A contract for the sale of product(s) you order from us is only created once we have e-mailed you confirmation that your order has been dispatched.
c) The total cost of your order will be the price of the products you order, the delivery charge (if any), plus any additional services you choose e.g. premium delivery or installation. You"ll see all these in your shopping basket before you submit an order.
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a) We are happy to announce that all the LCD Panels and Laptop / Notebook batteries purchased from us comes with 90 days warranty from the date of invoice. Please note that the warranty only covers against defects in material and workmanship and there are other circumstances which limit its cover.
b) If for any reason the product malfunctions, the policy will cover this up to 90 days for a replacement, the existing warranty will carry over NO NEW 90 day policy.
All our products are dispatched in brand new and secure packaging, therefore damages are extremely rare. Please check that the goods are undamaged, immediately you receive delivery of them and notify us if they are received in a damaged condition as soon as possible. We will replace it or give you a refund of the purchase price and the delivery charge *
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I have no difficulty to install this screen on my 2015 macbook pro, and it works very well so far. I see no obvious way to find it out that this screen has been replaced.
However, I understand this kind of replacement might show problems after a longer period. So 5 stars for the time being. If it shows problems in near future, will downgrade it accordingly.
Hi, I have same question, and I think its not fully compatible, I tried to put 2014 display on 2015 and its have issue with backlight at startup, for example if you press "ALT" at startup to chose startup disk, screen remains all the time dark only with flash light you can see its working and if you chose disk and only after some 5 seconds backlight will turn on, if I put old original broken display but with working backlight it will turn on backlight straight with the "chime" and yes with new 2014 display its not lighting up straight after chime only after some 5 seconds or so, but after that works fine.
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The MacBook Pro is a line of Mac notebook computers by Apple Inc. Introduced in January 2006, it is the higher-end model of the MacBook family, sitting above the consumer-focused MacBook Air. It is currently sold with 13-inch, 14-inch, and 16-inch screens, all using variants of the Apple-designed M1 and M2 system on a chip.
The first-generation MacBook Pro used the design of the PowerBook G4, but replaced the PowerPC G4 chips with Intel Core processors, added a webcam, and introduced the MagSafe power connector. The 15-inch model was introduced in January 2006; the 17-inch model in April. Later revisions added Intel Core 2 Duo processors and LED-backlit displays.
The second-generation model debuted in October 2008 in 13- and 15-inch variants, with a 17-inch variant added in January 2009. Called the "unibody" model because its case was machined from a single piece of aluminum, it had a thinner flush display, a redesigned trackpad whose entire surface consisted of a single clickable button, and a redesigned keyboard. Updates brought Intel Core i5 and i7 processors and introduced Intel"s Thunderbolt.
The third-generation MacBook Pro was released in 2012: the 15-inch in June, a 13-inch model in October. It is thinner than its predecessor, made solid-state storage (SSD) standard, added HDMI, and included a high-resolution Retina display. It eliminated Ethernet and FireWire ports and the optical drive.
The fourth-generation MacBook Pro, released in October 2016, adopted USB-C for all data ports and power and included a shallower "butterfly"-mechanism keyboard. On all but the base model, the function keys were replaced with a touchscreen strip called the Touch Bar with a Touch ID sensor integrated into the power button.
Another revision to the fourth generation was released in November 2020; it was the first MacBook Pro to feature an Apple-designed system on a chip, the Apple M1.
The fifth-generationM1 Pro or M1 Max chips, they are the first to be available only with an Apple silicon system on a chip. This generation re-introduced MagSafe, function keys, and some other elements that had been removed from previous models.
Alongside the redesigned fourth-generation MacBook Air, Apple rereleased the fourth-generation MacBook Pro to include the Apple M2 chip. The model features the same chassis, albeit with changes to the system audio: speakers compatible with Spatial Audio and a headphone jack with support for high-impedance headphones.
The first-generation MacBook Pro used the design of the PowerBook G4, but replaced the PowerPC G4 chips with Intel Core processors,iSight webcam, and introduced the MagSafe power connector. The optical drive was shrunk to fit into the slimmer MacBook Pro; it runs slower than the optical drive in the PowerBook G4 and cannot write to dual-layer DVDs.Intel Core 2 Duo processors, and LED-backlit displays, and 17-inch did in 2008.Nvidia Geforce 8600M GT video cards"Penryn" cores while adding multi-touch capabilities to the trackpad.
Both the original 15- and 17-inch model MacBook Pro computers come with ExpressCard/34 slots, which replace the PC Card slots found in the PowerBook G4. Initial first-generation 15-inch models retain the two USB 2.0 ports and a FireWire 400 port but drop the FireWire 800,802.11a/b/g.802.11nBluetooth 2.1.
Models of the MacBook Pro built from 2007 to early 2008 (15") / late 2008 (17") using the Nvidia 8600M GT chip reportedly exhibited failures in which the GPU die would detach from the chip carrier, or the chip would detach from the logic board.
On October 14, 2008, in a press event at company headquarters, Apple officials announced a new 15-inch MacBook Pro featuring a "precision aluminum unibody enclosure" and tapered sides similar to those of the MacBook Air.optical disc drive slot from the front to the right side, similar to the MacBook. The new MacBook Pro computers had two video cards that the user could switch between: the Nvidia GeForce 9600M GT with either 256 or 512 MB9400M with 256 MB of shared system memory.DVI port was replaced with a Mini DisplayPort receptacle.
The unibody-construction MacBook Pro largely follows the styling of the original aluminum iMac and the MacBook Air and is slightly thinner than its predecessor, albeit wider and deeper due to the widescreen display.multi-touch gestures.inertial scrolling was added, making the scrolling experience much like that of the iPhone and iPad.
During the MacWorld Expo keynote on January 6, 2009, Phil Schiller announced a 17-inch MacBook Pro with unibody construction. This version diverged from its 15-inch sibling with an anti-glare "matte" screen option (with the glossy finish standard) and a non user-removable lithium polymer battery.
At Apple"s Worldwide Developers Conference (WWDC) on June 8, 2009, it was announced that the 13-inch unibody MacBook would be upgraded and re-branded as a MacBook Pro,polycarbonate MacBook in the MacBook line.color gamut.FireWire 800 port and all except the 17-inch models would receive an SD card slot.ExpressCard/34 slot.Kensington lock slot was moved to the right side of the chassis.
On April 13, 2010,Intel Core i5 and Core i7 CPUs were introduced in the 15- and 17-inch models, while the 13-inch retained the Core 2 Duo with a speed increase.1680 × 1050) was announced as an option for the 15-inch models.Nvidia GeForce 320M graphics processing unit (GPU) with 256 MB of shared memory, while the 15- and 17-inch models were upgraded to the GeForce GT 330M, with either 256 or 512 MB of dedicated memory.
Thunderbolt technology, Sandy Bridge dual-core Intel Core i5 and i7 (on the 13-inch model) or quad-core i7 (on the 15- and 17-inch models) processors, and a high-definition FaceTime camera were added on February 24, 2011. Intel HD Graphics 3000 come integrated with the CPU, while the 15- and 17-inch models also utilize AMD Radeon HD 6490M and Radeon HD 6750M graphics cards. Later editions of these models, following the release of OS X Lion, replaced the Expose (F3) key with a Mission Control key, and the Dashboard (F4) key with a Launchpad key. The chassis bottoms are also engraved differently from the 2010 models.serial bus platform can achieve speeds of up to 10 Gbit/s,USB 3.0 specification, 20 times faster than the USB 2.0 specification, and up to 12 times faster than FireWire 800.
On June 11, 2012, Apple showcased its upgraded Mac notebooks, OS X Mountain Lion, and iOS 6 at the Worldwide Developers Conference (WWDC) in San Francisco.Ivy Bridge processors and USB 3.0 ports, and the default RAM on premium models was increased to 8 GB.macOS, from Mac OS X Lion 10.7 through macOS Catalina 10.15.
Early and late 2011 models with a GPU; 15" & 17"; reportedly suffer from manufacturing problems leading to overheating, graphical problems, and eventually complete GPU and logic board failure. A similar but nonidentical problem affected iMac GPUs which were later recalled by Apple. This "will repair affected MacBook Pro systems, free of charge". The program covered affected MacBook Pro models until December 31, 2016, or four years from original date of sale.
The third-generation MacBook Pro was released in 2012, marketed as the "MacBook Pro with Retina display" to differentiate it from the previous model:USB 3.0, added an additional Thunderbolt port, added HDMI, and included a high-resolution Retina display.iOS device and is the first Macintosh notebook to not have its model name visible during normal use.Ethernet, FireWire 800 ports, but Thunderbolt adapters were available for purchase,Kensington lock slot,PowerBook 2400c, MagSafe port, dubbed the "MagSafe 2".
The Retina models also have fewer user-accessible upgrade or replacement options than previous MacBooks. Unlike in previous generations, the memory is soldered onto the logic board and is therefore not upgradable. The solid state drive is not soldered and can be replaced by users, although it has a proprietary connector and form factor.pentalobe screws and cannot be disassembled with standard tools. While the battery is glued in, recycling companies have stated that the design is only "mildly inconvenient" and does not hamper the recycling process.
The initial revision includes Intel"s third-generation Core i7 processors (Ivy Bridge microarchitecture).802.11ac Wi-Fi.4K video output via HDMI was added but limited the maximum number of external displays from three to two.
On March 9, 2015, the 13-inch model was updated with Intel Broadwell processors, Iris 6100 graphics, faster flash storage (based on PCIe 2.0 × 4 technology), faster RAM (upgraded from 1600MHZ to 1866MHZ), increased battery life (extended to 10 hours), and a Force Touch trackpad.5120 × 2880 displays.
In June 2019, Apple announced a worldwide recall for certain 2015 15" MacBook Pro computers after receiving at least 26 reports of batteries becoming hot enough to produce smoke and inflict minor burns or property damage. The problem affected some 432,000 computers, mostly sold between September 2015 and February 2017. The company asked customers to stop using their computers until Apple could replace the batteries.
In September 2019, India"s Directorate General of Civil Aviation said MacBook Pro computers could dangerously overheat, leading the national carrier Air India to ban the model on its flights.
Apple unveiled fourth-generationheadquarters on October 27, 2016. All models, except for the baseline 13-inch model, featured the Touch Bar, a new multi-touch-enabled OLED strip built into the top of the keyboard in place of the function keys. The Touch Bar is abutted on its right by a sapphire-glass button that doubles as a Touch ID sensor and a power button. The models also introduced a "second-generation" butterfly-mechanism keyboard whose keys have more travel than the first iteration in the Retina MacBook. The 13-inch model has a trackpad that is 46% larger than its predecessor while the 15-inch model has a trackpad twice as large as the previous generation.
All ports have been replaced with either two or four combination Thunderbolt 3 ports that support USB-C 3.1 Gen 2 and dual DisplayPort 1.2 signals,macOS on MacBook Pro blacklists (prevents from working) certain classes of Thunderbolt 3-compatible devices.graphics processing units (eGPU) was added in macOS High Sierra 10.13.4.3.5 mm headphone jack; the TOSLINK functionality of older-generation MacBook Pro computers has been removed.
Other updates to the MacBook Pro include dual- and quad-core Intel "Skylake" Core i5 and i7 processors, improved graphics, and displays that offer a 25% wider color gamut, 67% more brightness, and 67% more contrast. All versions can output to a 5K display; the 15-inch models can drive two such displays. The 15-inch models include a discrete Radeon Pro 450, 455 or 460 graphics card in addition to the integrated Intel graphics. The base 13-inch model has function keys instead of the Touch Bar, and just two USB-C ports. The flash storage in the Touch Bar models is soldered to the logic board and is not upgradeable, while in the 13-inch model without Touch Bar, it is removable, but difficult to replace, as it is a proprietary format of SSD storage.
On June 5, 2017, Apple updated the line with Intel Kaby Lake processors and newer graphics cards. A 128 GBCoffee Lake quad-core processors in 13-inch models and six-core processors in 15-inch models, updated graphics cards, third-generation butterfly keyboards that introduced new symbols for the control and option keys, Bluetooth 5, T2 SoC Chip, True Tone display technology, and larger-capacity batteries. The 15-inch model can also be configured with up to 4 TBDDR4 memory and a Core i9 processor.Radeon Pro Vega graphics. On May 21, 2019, Apple announced updated Touch Bar models with newer processors, with an eight-core Core i9 standard for the higher-end 15-inch model, and an updated keyboard manufactured with "new materials" across the line.macOS Catalina added support for Dolby Atmos, Dolby Vision, and HDR10 on 2018 and newer models.Pro Display XDR at full resolution.
The 2019 MacBook Pro was the final model that could run macOS Mojave 10.14, the final macOS version that can run 32-bit applications such as Microsoft Office for Mac 2011.
A report by AppleInsider claimed that the updated "Butterfly" keyboard fails twice as often as previous models, often due to particles stuck beneath the keys.class action lawsuits were filed against Apple regarding the keyboard problem; one alleged a "constant threat of nonresponsive keys and accompanying keyboard failure" and accusing Apple of not alerting consumers to the problem.
The fourth-generation MacBook Pro received mixed reviews. The display, build quality, and audio quality were praised but many complained about the butterfly keyboard; the little-used Touch Bar; and the absence of USB-A ports, HDMI port, and SD card slot.
On May 4, 2020, Apple announced an updated 13-inch model with the Magic Keyboard. The four Thunderbolt port version comes with Ice Lake processors, updated graphics, up to 32 GB of memory and 4 TB of storage, and supports 6K output to run the Pro Display XDR. The two Thunderbolt port version has the same Coffee Lake processors, graphics, and maximum storage and memory as the 2019 two Thunderbolt port models.
On November 10, 2020, Apple introduced a new 13-inch MacBook Pro with two Thunderbolt ports with a brand new Apple M1 processor, directly replacing the previous generation of Intel-based 2020 baseline 13-inch MacBook Pro with two Thunderbolt ports. The M1 13-inch MacBook Pro was released alongside an updated MacBook Air and Mac Mini as the first generation of Macs with Apple"s new line of custom ARM-based Apple silicon processors.Wi-Fi 6, USB4, and 6K output to run the Pro Display XDR,4K displays.image signal processor for higher quality video.
On October 18, 2021, Apple replaced the high-end 13-inch and 16-inch Intel-based MacBook Pros with 14-inch and 16-inch MacBook Pros,M1 Pro and M1 Max, Apple"s second ARM-based systems on a chip and their first professional-focused chips. Apple addressed many criticisms of the previousfunction keys in place of the Touch Bar, an HDMI port,SD card reader, MagSafe charging, and a higher base memory. Other additions include a Liquid Retina XDR display with thinner bezels and an iPhone-like notch, ProMotion variable refresh rate, a 1080p webcam, Wi-Fi 6, 3 Thunderbolt ports, a 6-speaker sound system supporting Dolby Atmos, and support of multiple external displays.
These new models feature a thicker and more-squared design than their Intel-based predecessors. The keyboard features full-sized function keys, with the keyboard set in a "double anodized" black well.Titanium PowerBook G4 produced from 2001 to 2003.
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There have been a number of issues with Apple’s MacBook models over the years. In some cases Apple has service programs where it will fix your MacBook for free, in other cases the Macs have been recalled by Apple due to safety issues.
reports of cracked screens from M1 MacBook owners. Some users have claimed that the screen of the computer has inexplicably and all of a sudden cracked. Reports have been shared on
Unfortunately, users have been told by Apple support that they are responsible and that the damage is not covered by the warranty. However the company has published a support document detailing how to avoid cracked screens. More here:
Certain MacBook Pro models have been banned from flights following Apple’s recall of certain models sold between September 2015 and February 2017. Some of these MacBook Pro models are fitted with batteries that “may overheat and pose a fire safety risk,” according to Apple.
The US Federal Aviation Administration has alerted airlines to the recall. This means that if you are flying to or inside America, you won’t be able to take a recalled MacBook Pro on as carry-on luggage, nor will you be able to check it in as cargo.
Various airlines managed by Total Cargo Expertise, including TUI Group Airlines, Thomas Cook Airlines, Air Italy, and Air Transat, have implemented a complete ban on these laptops, with employees told: “The 15in Apple MacBook Pro laptop, sold between mid-2015 and February 2017 is prohibited on board any of our mandate carriers.”
Laptops that have replaced batteries won’t be impacted, according to a TUI spokesperson who spoke to Bloomberg. We assume that you would need to prove that the battery replacement has taken place.
It’s not only the 15in MacBook Pro that is affected by a battery issue. Apple has also indicated that the battery inside the 13in MacBook Pro can also expand – although this is considered less of a risk than the 15in issue.
The no fly ban relates to Apple’s 20 June 2019 voluntary recall of some 15in MacBook Pro units which contain a battery that may overheat and pose a safety risk, according to the company.
In a press release the company stated that: “Because customer safety is a top priority, Apple is asking customers to stop using affected 15-inch MacBook Pro units.”
website) suggests that a component in certain 13in MacBook Pro may fail “causing the built-in battery to expand”. That sounds a bit concerning, but Apple says it is not a safety issue.
If you own a 15in MacBook Pro unit purchased between September 2015 and February 2017 – known as MacBook Pro (Retina, 15-inch, Mid 2015) – it may be part of the battery recall. You’ll be able to identify whether it’s included in the recall by the serial number which can be found by clicking on the Apple Logo and choosing About This Mac.
here to find out if you are eligible to the battery replaced. Enter your computer’s serial number on the program page to see if it is eligible for a battery replacement. If you are the switch will be free of charge.
As for the 13in MacBook Pro, the issue is with non-Touch Bar units manufactured between October 2016 and October 2017. You can enter your serial number on Apple’s
The specifics of the problem are unclear, but Apple’s solution seems to be to replace the logic board. While Apple doesn’t have an official program for this issue, it should replace the logic board for free if its personnel determine that it is affected by the issue. This should be the case for four years from the purchase date – so it could run until 2022.
As of May 2019 Apple has been running a backlight service program for 13in MacBook Pro purchased between October 2016 and February 2018. This includes the MacBook Pro from 2017.
According to Apple affected laptops may:Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
The problem was caused by a flex cable that is too short. MacBook Pro models manufactured after 2018 are unaffected because a longer flex cable was used.
Apple extended the service program, so that it is valid for five years from the original purchase date or three years from the service program’s start date (May 21, 2019), whichever is longer.
The problem was related to the design of the keyboard of these MacBook laptops. The so called Butterfly design meant that dust could get trapped under the keys causing keys to stop working. The problem was that the whole keyboard needed to be replaced to rectify the problem.
After a lot of complaints Apple started a service program in which it would replace affected keyboards free of charge. There is more information about this program on Apple’s
If you Mac qualifies then Apple or an Apple Authorized Service Provider will repair the keyboard for free, either by replacing a few keys or the whole keyboard.
Non Touch Bar models of the 13in MacBook Pro sold between June 2017 and June 2018 could be affected by an issue with the SSD that might cause you to lose valuable data.
Apple has stated that “a limited number of 128GB and 256GB solid-state drives (SSD) used in 13in MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive.”
The issue applies to 13in MacBook Pro units sold between June 2017 and June 2018. Apple has emailed those with affected models – assuming that they were registered with Apple.
Shortly after the 2016 MacBook Pro got into users’ hands, reports of loud crackling and popping noises through the speakers started to appear on community forums. It was initially thought that, the noises only occurred if the user boots into Microsoft Windows using Boot Camp. However, one Macworld reader has commented that:
“I have a 2017 MacBook Pro and I had speakers replaced 2 times due to them popping. And I had not installed Windows, it all happened in MacOS. So it is 100% a hardware issue and not Boot Camps fault.”
Some users even reported that their MacBook Pro speakers were permanently damaged by the noises when Windows was booted, which subsequently meant the speakers no longer worked then they booted back into macOS. The right speaker in particular seems to be affected in this way.
“The crackling noise is noticeable after a few minutes whilst listening to audio files or YouTube type of websites,” claimed one Reddit poster who had his new MacBook Pro replaced and found that the issue remained. He suspects that it’s the drivers. Other posters suspect that it’s a firmware issue.
You could also ensure that headphones are attached via the 3.5mm audio jack before using Boot Camp to boot into Windows, as this will avoid the MacBook Pro’s speakers being used. The crackling/pops will not be heard in the headphones. Notably, users affected by the issue report that simply turning the volume control down has no effect; the loud crackling and pops continue.
A “small percentage” of MacBook Pros sold between February 2011 and December 2013 experienced issues with distorted video and out-of-the-blue system restarts. The problems affected 15in and 17in MacBook Pros from 2011 and 15in Retina MacBook Pros produced from 2012 to early 2013.
2011 MacBook Pro had complained about video issues for years before Apple addressed the issue with a recall. Some MacBook owners even filed a class-action suit against Apple, alleging problems with the AMD graphics chips and the lead-free solder that connects the GPU to the MacBook’s logic board were responsible for video problems and system failures.
In a memo distributed to Apple Stores in June 2018, Apple wrote that it had “identified a specific population of MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports) units requiring both solid state drives and the main logic board to be replaced when either has a functional failure,”
noted in a hands-on review (warning: includes significant bad language!) that some USB-C adapters not only slowed down his 13in non-Touch Bar 2016 MacBook Pro but also appeared to slow or entirely kill the MacBook Pro’s Wi-Fi connection. The adapters worked perfectly with a Dell laptop.
Meanwhile, Mac developer Khaos Tian has not only discovered that some third-party Thunderbolt 3 docks don’t work with the new 2016 MacBook Pro but even
Buying only Apple’s own USB-C or Thunderbolt 3 adapters is the obvious solution. Buying third-party adaptors or docks will probably be cheaper but, as Apple says, only those certified by Apple are guaranteed to work – and there’s still relatively few of those.
Apple might provide a future update to macOS Sierra to include support for non-compatible USB-C/Thunderbolt hardware but knowing Apple like we do – and coupled to the fact they have their own range of adapters – we wouldn’t hold our breath waiting for a fix. To be honest, if you’re affected then we reckon it’s best to bite the bullet and get new Apple-approved adapters.
Reports of failing MacBook Pros have been flooding in since 2013, with many owners of 2011 models with AMD graphics suffering from system crashes and hardware problems that have been described as “critical”. After a long wait, Apple finally announced a repair programme, and we’ve got all the details here. For coverage of similar programmes covering MacBooks and other Apple products, read our guide to
On its support page, Apple revealed it has determined “that a small percentage of MacBook Pro systems may exhibit distorted video, no video or unexpected system restarts”.
The specific symptoms described by Apple include distorted or scrambled video on the computer screen, no video on the computer screen (or external display) even though the computer is on, and the computer restarts unexpectedly.
The products initially included in the repair program were the 15in and 17in MacBook Pro models manufactured in 2011, and 15in MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013. TheMacBook Pro (15-inch, Early 2011), MacBook Pro (15-inch, Late 2011), MacBook Pro (17-inch, Early 2011) and MacBook Pro (17-inch, Late 2011) and theMacBook Pro (Retina, 15-inch, Mid 2012) and MacBook Pro (Retina, 15 inch, Early 2013). However, with the program only lasting four years kit is now too late to qualify for the repair.
The problem, first emerged in February 2013 and escalated throughout 2014 as more and more owners of the affected models began to experience issues. While playing games, watching HD video or performing another graphics-intensive task, users have witnessed their displays distorting, or sometimes going completely blank. Rebooting the machine temporarily resolves the issue, but it almost always returns.
Eventually, many users found that their MacBook boots to a blue or grey screen. Currently, the only permanent resolution is to get a replacement logic board, but that can prove quite costly without Apple Care. It’s believed that overheating is to blame for the issue.
Some of the readers who’ve been in touch have said that Apple has replaced their 2011 MacBook Pro’s logic board thanks to Apple Care, with some customers even claiming to have had their logic board replaced multiple times.
offered replacement hard drives for iMacs containing 1TB Seagate hard drives that have been known to fail, replacement MagSafe adapters, iBook logic board replacements back in 2004, and, most recently, a MacBook Air
If your Mac is eligible for repair, you’ll now need to back up your Mac laptop and then bring it to an Apple Retail Store or Apple Authorised Service Provider. An Apple technician will then run a diagnostic test to verify eligibility, and let you know how long it’ll take to repair.
Note, however, that if there is other damage to your MacBook Pro that “prevents the repair” such as a cracked screen, they’ll charge you for the replacement of that. Aside from that, though, the repair program is completely free (and so it should be!).