toshiba lcd panel replacement quotation
TV repair costs between $60 and $350 with most spending $207 on average for LCD, LED, plasma, and 4K TVs; costs are higher if repairing older DLP, projection, and HD TVs. TV problems like display issues, powering-on problems, or sound issues can be fixed. Pickup and delivery fees may apply.
For example, the price of a new Samsung 40-inch LED TV is about $400, yet the cost of a replacement display panel for this model is about $380. This price is only for the replacement part and does not cover diagnostic costs, labor costs, or travel or shipping fees.
Unless you are trying to fix a TV from the ’80s or earlier, cracked TV screen repair is not feasible; the entire display panel must be replaced instead. The cost of a replacement TV display panel is more than the cost of buying a new TV, and that’s before labor and other service costs.
The cost of TV screen replacement is generally the same as or more than the cost of buying a new TV. Therefore, replacing a broken or malfunctioning TV screen is not considered a viable option. If the TV is under the manufacturer’s warranty, the manufacturer may replace the entire unit.
TV manufacturers do keep replacement TV screen panels on hand to support products under warranty in case the screen malfunctions, due to manufacturer defect.
If you still want to replace a damaged or malfunctioning TV screen, your best option is to find a used replacement panel or a broken TV of the same model on which the screen is still functional. You might find one on eBay, and you can hire a technician to change out the panel.
The cost of a used replacement TV panel ranges from $50 to $350 or more, excluding shipping, depending on the brand and size. Note that the chances of finding exactly the part you need in excellent condition are slim, and the cost excludes the cost of installation by a repair shop.
Whether your TV is LCD, LED, plasma screen, or 4K (Ultra HD), the cost to fix common problems ranges from $60 to $350, depending on the repair type and the brand of TV being repaired.
TV motherboard replacement costs between $200 and $350, including parts and labor, or about $275 on average. Motherboard replacement parts range from $35 to $199and labor costs from $60 to $125.
When an inverter component goes bad, it is usually replaced rather than repaired. In some cases, the capacitors on a converter board fail, and a technician can fix it by replacing the capacitors rather than replacing the entire inverter component. However, if an entire inverter board replacement is not available for the model of TV being repaired, replacing the capacitors may be the only option for TV inverter repair.
A flat-screen TV bulb replacement costs between $60 to $115, with most homeowners spending $84 for parts and labor. The price for replacement bulbs ranges from $18.50 to $80.
If an older model LCD TV or projection TV powers on and has sound but no picture, this may be due to lamp burnout, which is both common and expected. In this case, replacing the bulb will fix the problem. An experienced technician should be able to replace the bulb quickly and easily.
TV backlight repair costs $100 to $122, including replacement parts and labor, at a repair shop. In-house repair costs are more due to trip fees. The price of backlight replacement parts averages around $2.50for each LED and between $20 and $25 for each CCFL strip.
Repairing a TV power supply board costs $23 to $234 for parts alone. Completely replacing the power supply board costs $250 for parts and labor. If one capacitor has failed, the cost for replacement capacitors is low. However, it’s more cost-effective for the technician to replace the entire board rather than spend time trying to diagnose and replace faulty capacitors one by one.
TV capacitor repair costs $60 to $129, including parts and labor. The cost for the replacement part ranges from $0.06 to $14, with the labor portion ranging from $60 to $125 per hour. TV capacitors protect the circuit from getting too much power, filter signals, and facilitate changing channels.
Flat screen replacement glass is not available. The only option for flat-screen TV glass repair is to try optical glass glue, which costs $1.70 for a 5-ml. tube. This may be an option for TV glass repair if the crack is only a few inches or less. TV panels are built as one unit at the factory, with the glass adhered to the display panel.
A TV fuse repair costs between $61 and $136, with most spending $99 on average. The cost of the replacement fuse itself is $1.50 to $11, while labor ranges from $60 to $125 per hour. Additional fees may apply.
LCD flat-panel repair is not considered cost-effective. If the glass is cracked or the display is physically damaged, it is cheaper to replace the entire TV than to repair or replace the display panel.
Estimating TV repairs costs by brand is not something TV repair shops offer, however, there are general prices by type. When looking for specific repair costs for your TV, you’ll find them in the common repairs price list above. Pricing applies to brands such as Samsung, LG, Sanyo, TCL, Insignia, HiSense, Sony, Toshiba, Pioneer, and Vizio.
More popular TVs are usually less expensive to repair because repair shops order replacement parts for them in bulk, which allows them to buy those parts at a lower cost.
The cost of flat-screen TV repair ranges from $42 to $359. You cannot fix a broken screen, but the price of a new flat-panel TV starts from around $249 for a 1080-mp (non-4K) LED TV from LG to as much as $14,999 for an 85-inch 8K LED TV from Samsung. A TV referred to as a “flat TV” or “flat-screen” TV might be any of the following:
LCD TV repair typically costs $60 to $85 for diagnostics testing, and $200 to $300 to perform repairs. LCD TVs use backlighting, which may fail. Newer LCD TVs use LED strips for backlighting. Older ones might use CCFL. If CCFL backlighting fails, a technician can replace it with LED backlighting.
An LED TV is just an LCD TV that uses LED backlighting, which all newer models do (older models use CCFL backlighting). The cost to replace one LED backlighting strip ranges from $100 to $122, including parts and labor.
With modern TVs, repair entails component replacement or replacement of capacitors, for which high levels of certification are not necessary. Generally, TV repair shops will let you know if their employees have certification.
First, check that the connecting cable is securely in the socket on both ends. If that doesn’t work, try substituting another data cable if you have one, or test it with a replacement cable.
Circuit breaker - Check the circuit breaker for the power outlet that the TV plugs into. You can check the breakers by opening the door to your breaker panel and looking for circuit breakers that are in the OFF position.
Power cable - Check the power cable. If it is a removable cable, you can test it by substituting a power cable from another piece of equipment in your home, or you can buy a replacement cable for this test. The cost for a replacement TV power cable ranges from $2.50 to $10.
Lamp burnout -In a projection TV or older LCD TV, no picture may be caused by lamp burnout. In this case, a technician can replace the bulb quickly and easily.
The right parts - It can be complicated to determine which component of a TV is failing and causing the TV not to work correctly. If you buy a replacement part and perform the repair yourself, the TV may still not work, either because you replaced the wrong part, the part was old and not working properly to begin with, or you did not perform the work correctly. Buying multiple replacement parts can become costly.
In most cases, a flat-screen TV can be fixed. The exception is a physically damaged display panel or screen. Most other issues including failing speakers, backlights, or power supply. Burned out fuses and damaged input ports can also be repaired.
The term ‘flat screen’ applies to a wide range of TV types, from LCDs to the latest 4K and Smart models. A flat screen means the TV’s screen surface is flat rather than convex like older models. There can be several different types of flat-screen TVs, from older LCD to the newest Smart and 4K TVs. The type impacts the repair costs because more advanced and expensive TVs have more costly components to replace or fix. In addition, some TV repairs may not always be possible on that type. For example, it is not possible to replace the screen on a plasma TV if it cracks and begins to leak. The table below shows common television types and average repair costs for each:
Repairs for LCD TVs cost between $60 and $400. LCD televisions are one of the most popular options on the market, available in a wide range of sizes and styles. They use an LCD (liquid crystal display) with backlights to produce images. The backlights, screen, and other components may get damaged over time and need repairing.
LED TV repairs range from $60 to $400, depending on the scale of the problem. LED televisions are a specific type of LCD TV that use LED backlights to illuminate the liquid crystal display. These TVs usually produce more colorful and vibrant images and are more energy-efficient, but the LED backlights may need to be repaired or replaced over time.
TV panel repairs average $200 to $400 in some cases, but some panels cannot be repaired. For this reason, many companies do not offer panel repair. So if your television gets a crack in the panel, you may be better off buying a new unit instead.
In some cases, your TV components may not be able to be repaired, or it might be more cost-effective to replace them with new ones. The repair price includes the cost of new parts, plus the labor required to fit them into place and remove the broken components. While some components can be replaced, they may be extremely expensive or cost-prohibitive to do so. This is mainly in the case of panels and screens because they often contain too many parts to replace on their own. The table below shows average costs for a variety of common replacements:
Fuse replacement in a TV costs between $60 and $150 and is one of the easier replacement jobs for a repairman. Glass and ceramic fuses on your TV’s power supply board may blow in certain situations and need replacing. To replace a fuse, the repairman opens the TV to access the power panel and swaps out the fuse.
Replacing a TV capacitor is inexpensive, starting at $60 up to $200. If more than one capacitor needs replacing, it is usually less expensive to replace the entire board. Capacitors cannot be repaired, so replacement is the only option.
TV bulb replacement costs average $75 to $200. Bulbs are usually found only in older models of LCD TVs or projection TVs. They are used to illuminate the display so that the picture can be seen. Bulbs are relatively easy to replace, but the material costs are a little higher with bulbs when compared to other components, leading to varied replacement prices from model to model.
TV backlight replacements cost between $100 and $200 on average, depending on the television size and scale and the type and number of lights required. If you have LED lights, parts may be more expensive, leading to higher total costs. Usually when backlight problems occur, the bulbs or diodes are dead and need to be replaced.
Picture tube replacements range from $200 to $300 on average. Picture tubes, also known as cathode ray tubes or CRTs, are only used in older TVs. So, this is not a replacement job you need to worry about with an LED or LCD TV.
HDMI port replacement on a TV costs between $200 and $300. Damaged or broken ports may simply stop working or be incompatible with certain HDMI cables. In this case, a new port must be fitted and connected to the circuit board, requiring a couple of hours of labor.
TV motherboard replacements average $200 to $400. Often when a problem occurs with a motherboard, it needs to be completely replaced rather than repaired. The motherboard controls the TV’s functions and features, and a broken motherboard makes your television completely unusable.
TV screen replacement costs at least $400 to $1,000 and often much more. The screen is the most expensive part of a TV. So usually, the cost of replacing it is higher than just buying a new unit. In some cases, this is because the screen cannot be replaced without also replacing most of the other components, particularly for TVs like LED, LCD, or plasma. Most professional repair companies do not offer screen or panel replacement as a service.
TV panel replacement costs a minimum of $400 to $5,000 and often a lot more on some of the high-end 4K and Smart screen displays. Because the cost of a replacement panel is so high, it is usually more cost-effective to simply purchase a new television. Like the screen, this is due to the number of components involved. Therefore, most repair places will not offer panel replacement as a service.
You might not know exactly which part of your TV is broken or damaged at first. The symptoms of a broken television vary from vertical colored lines across the screen to audio issues, power problems, and even situations where the television starts normally but then turns itself off. For this reason, most repairs start with a diagnostic so that the problem can be found and a plan made for repair. For some repairs to be made, the part will need to be replaced, while in other cases, repair or replacement of that part may not be possible. The table below shows common problems and average repair costs for each.
Repairing horizontal lines on your TV costs between $150 and $400. It might be an issue with the motherboard, or it could be a problem with loose cables between the panel and the control board. To fix this issue, the television needs to be opened up and analyzed by a professional repairman.
The Vizio TV is known for its screen of death (a blank or black screen) and usually costs about $200 to $400. The problem is most often a blown motherboard, and replacement is the only option. A factory reset may be a solution. If that doesn"t work, the motherboard is the best possible answer.
Often, you must decide whether it is worth repairing your TV because in many situations, the cost of repairs is higher than the price of a new TV. For example, when screens are cracked or damaged, the cost of replacing a panel is usually much higher than simply buying a new TV.
Not all TV screens can be fixed or replaced. Certain types have components behind the screen that can be damaged by its removal. However, if you choose to proceed, remove all external cables, unplug your set, and lay it face down on a flat, soft surface. Remove any screws holding the frame in place and then gently remove the frame and set it aside. Put your new screen in place and reconnect the internal cables in the same manner you disconnected them. It is usually best to get a professional to handle TV repairs, and the cost of replacement screens is often very high. So, it may be more cost-effective to get a new TV.How many years will a flat-screen TV last?
LED Backlight 32 inch Led TVs Lcd 55 inch Smart with WIFI Screen 4K and Flat Screen LED TVs Backlight life: 50000 hours Resolution: 1920*1080 Brightness: 500 cd/m2 Contrast: 650:1 Viewing Angle: 170(H) X 170(V) Dot Pitch: 0.51075(H) X 0.51075(V) Maximum Colors: 16.7M Aspect Ratio: 16:9 Response Time: 10ms Speaker Type: Detachable Stereo System: NICAM/A2 S-Video, HDTV Multi-Language Power Operating: 36W Standby Consumption: <1W Packing & delivery: Feel free to contact us if interested. Have a nice day!
A wide variety of toshiba lcd panel options are available to you, You can also choose from original manufacturer, odm and retailer toshiba lcd panel,As well as from tft, ips, and standard.
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When you need a replacement monitor for your 14 inch Toshiba D14CM-06A Color CRT display why not consider installing a modern, high-quality 14” LCD display instead?
We’ve made it easy for you by designing the rugged, open-frame chassis of the new QES1514-055 LCD display so it can drop into the mounting holes of the original A61L-0001-0074 Fanuc monitor and A61L-0001-0094 Fanuc monitor used in the Fanuc Controls 6, 10, 11, 12 and 15 systems, making it unnecessary to replace your original Fanuc CNC 14” CRT Monitor chassis. What’s more, the video input circuitry of the QES1514-055 accepts the TTL video signals from the original FANUC system with no need for signal adapters of any sort.
This makes the QES1514-055 14 inch Fanuc monitor retrofit LCD display an ideal Fanuc Replacement Monitor for all A61L-0001-0074 Fanuc monitor and A61L-0001-0094 Fanuc monitor models, including the DNC 74 Monitor series; the Matsushita TX1404, TX1404AB, TX1424, TX1424AB and TX1450AB monitors; and the Hitachi C14C-1472DF, C14C-1472D1F and TX-1424AD monitors; and Toshiba D14CM-06A.
Additionally, while this QES1514-055 14 inch LCD display has been optimized to operate at the 20.3KHz/55.25Hz FANUC control console timing, it also operates with a variety of other TTL legacy monitor timings, making it a drop-in replacement LCD monitor for other CRT monitor brands, such as Tatung, Matsushita, Hitachi, and Toshiba.
We’ve made it easy for you by designing the rugged, open-frame chassis of the new QES1514-054 LCD display so it can drop into the mounting holes of the original A02B-0163-C322 Fanuc monitor and A61L-0001-0096 Fanuc monitor used in the Fanuc 15T,16, 18, 20, 21 CNC control systems, making it unnecessary to replace your original Fanuc CNC 14” CRT Monitor chassis. What’s more, the video input circuitry of the QES1514-054 accepts the video signals from the original FANUC system with no need for signal adapters of any sort.
This makes the QES1514-054 14 inch Fanuc monitor retrofit LCD display an ideal Fanuc Replacement Monitor for all A61L-0001-0096 Fanuc monitor and A02B-0163-C322 Fanuc monitor models, including the Okuma CDT14149B-1A, Tatung CD14JBS, Toshiba D14CM-01A and Totoku Electric CDT14149B-1A 14" color monitors.
Additionally, while this QES1514-054 14 inch LCD display has been optimized to operate at the 640 x 480 at 31.5Khz/60Hz FANUC control console timing, it also operates with a variety of other legacy monitor timings, making it a drop-in replacement LCD monitor for other CRT monitor brands, such as Tatung, Matsushita, Hitachi, and Toshiba.
I purchased a Toshiba 62HM195 nearly three years ago. I"ve replaced the bulb 9 times and the light engine twice. I"ve spent over two thousand dollars in repairs and guess what, I"m down again. Customer service is useless. Never buy a Toshiba!
I purchased a Toshiba 50HM66 in August of 2006. I did purchase a 5 year extended warranty plan for an extra $399.99. As of today, Feb. 2010, I just had to replace the 4th bulb! The longest a projection bulb has lasted is nine months I realize this "is a Poorly designed TV" and the TV was falsely advertised as being a reliable model.
I purchased a 72 inches Toshiba HM195 early 2006. Within 2 months, my lamb burned out. It was replaced via the warranty. Since that time, I have replaced the lamp 3 other times. Additionally, August of 2009, I had to replace the light engine. However, I could not buy a new one. I could only get a refurbished one because the new part has been discontinued. It had a 90 day warranty with it. Well, 5 months later, my TV goes out again and surprise, it is the light engine again. I paid $4000 for this TV when I bought it.
I have since spent $200 on three separate times for lamps and $600 for the light engine and am about to pay another $600 for another light engine. This does not include cost of repair. But, for parts I am sitting at $1800 to this point. And there is no promise that 5 months down the road something will not cost me another $600. I just do not see how this company can get away with this. When people pay their hard earned money for a product, it should work and if not the company should stand by their product. It would be one thing if a few TVs malfunctioned. But this seems to be a problem of a design flaw with these TVs from the assembly line. I just don"t see how Toshiba will survive the word of mouth about their products.Read full review
Sunday, 1/17/10, our 50-inch TV went black while watching on Monday. I called, which I thought was still GE but is now Assurance Solutions, for a repair man. We have an extended warranty. The gentleman checked my telephone number and said we already had a replacement and are not entitled to another one. For all these days I have called, everyone I could think of to help Toshiba said to fax all the info to them. I got a call, no help. I already received one bulb which did not last a year.
I can order one from Toshiba. It only has a 6 months warranty. What kind of a game is everyone playing? We take your money and run. No one seems to get satisfaction. I purchased from circuit city 50" Toshiba TV on 5/21/07 and took out ESP plan to cover any problems, like bulb, etc. First service call was on 1/19/09. It was on the antenna. Government changed to HD and made us buy new TV. Second time was on 2/20/09; bulb change for the third time. I had to go to basic cable and still had problems. Service on 6/23/09 and the man spoke to Bright House and our ex war is good till 5/11/2011.
How do all these companies get away with all this stuff and the poor consumer gets the shaft? I"m going to call Toshiba corporate HQ. I"m not going to get anywhere but I"m going to try. My daughter bought us another 40-inch TV. Guess what: Toshiba. Why doesn"t Toshiba exchange the DPL TV for another in good faith to keep themselves in business and customers happy? I"m 78 years old and my husband is 81. I"m tired of being taken advantage of. I just had to pay $4,200 for hearing aids, which is another rip off another story. Do things ever happen for the consumer? I’m just so mad.Read full review
I bought a brand new Toshiba Satellite T135 in December. They sent me a defective model. I sent it back to them. They"ve had it in "repair" ever since. They refuse to send me a new one. I can"t get them to give me any indication of when I might receive my laptop. The repair department never answers their phone. I was on hold for over 63 minutes the first time I called. The customer service rep refuses to be of any assistance whatsoever. Do not buy from Toshiba. I"m out $700 and I still don"t have a laptop after purchasing it a month ago!
My son and I both bought a Toshiba Regza 46" LCD TV. They are 2 years old. They both have dark vertical stripes in the screen. We are both out about $1800 and I am not to pay one of your repairman $17 to tell me what is wrong with it
I purchased a DLP 50" TV in 2006. Since then, I have replaced the lamps twice and the color wheel engine. I have spent over $700.00 in repairs. Now I"m looking at replacing the color wheel engine again less than a year later and found out the lamp will soon have to be replaced also. I own a telecommunications company and have been a Toshiba dealer for over twenty years. I have always promoted the quality and support that Toshiba has given. Not only in their telecommunications division but their other products as well. I am very disappointed in this product as well as the fact that neither the dealer nor Toshiba has made any attempt to either refund or offer some type of trade allowance on another TV. I can"t continue to pay these repair charges on a product that no one will take responsibility for! I will no longer promote Toshiba entertainment products as I have in the past.
I purchased a Toshiba 32LV67U Regza LCD in late December 2007, at $750. It died in July of 2009. It came on, pixel went right back out, black screen, no menu, still had sound. Toshiba affiliate repair shop reported the unit has a defective display panel. I spent $85.00 for analysis to be quoted $1,436 plus labor, and told, "it was not worth repairing." I contacted Toshiba and was told it was too far out of warranty (seven months) for replacement or break on service and repair costs. After researching the Internet, this problem appears to occur frequently without any acknowledgment from Toshiba that this is a recurring problem with their products. Considering the purchase cost and the expected life span, (they - Toshiba and the retail associates - tout 10 years plus), I feel, as apparently do many others, that I was sold a bill of goods when I purchased this TV, especially when the only recourse I have now is to pay double its original price to repair it, or just buy a new TV.
I spent a more than adequate amount of money to buy, what I was told, was a reliable, quality product; I now own a product that is unusable and unrepairable after what is considered a very short life span; and am forced to again spend the same amount or more to replace the product with no guarantee that my future purchase will have any better performance or durability. It is especially infuriating to feel forced to buy something you know has no reliability. In my research of this and comparable brand products, I have found this same problem seems to occur with most of the manufacturers, not just Toshiba, suggesting a technological problem. If this is the case, I believe these companies are aware of their manufacturing flaws and bugs and are continuing to sell and promote their products without informing the consumer of the possibility that their product will not last and falsely representing their life span.Read full review
I purchased a 52" Toshiba projection screen TV (Model: 52hm85) and I was not told about the light inside, which happens to be defective. I had to replace it at my cost as the warranty already expired. Now, my color wheel (part #: 75005448) is also defective. As of last week, Toshiba says the part has been discontinued, which is a crock of **. The part was worth $150.00 and now, they want to sell me the complete engine unit for a $600.00 price. This, in the eyes of the Lord, is theft. They can"t get away with this. I replaced mine in one hour for $150.00 - although they"re now hard to find because Toshiba is lying between their teeth about it being discontinued. The truth is that they are still making the search engine which includes the color wheel. I am totally pissed.
Toshiba 42-inch HDTV recently starting blowing out bulbs. At first, I thought it was power surges, but now it is apparent it is related to a defect in the TV. I am not going to buy another bulb just to have it blow out again, and it is horrible that Toshiba has built such a defective piece of equipment and is not offering to replace.
We purchased our Toshiba TheaterWide HD in December 2005. We have bought five new bulbs at $259-$350 dollars a piece. The last bulb we bought was in July 2009 and its is Dec 1 2009 and we just had that one blow. We could have purchased another TV for what we have bought in Bulbs. Please help us. I had no idea about the lawsuit and I tried to click on the page to sign up. I am unsure of what anyone can do. We expected this Television to last 8-10 years.
Purchased 42RV530U, 42" Regza LCD TV 5/17/08 Failed 10/29/09 diagnosed by authorized service center as having aq bad LCD display panel. Repair cost est. $1650. paid $1000 Toshiba won"t even cover part cost. They should adv ertise lifespan as less than 2 yrs. research shows history of many failures of LCD panels supplied to OEM by Samsung. Doesn"t Toshiba track MTBF of it"s vendor parts? Very displeased with their Customer "NO Service" department. They could care less as long as Toshiba pays them!
A couple yrs ago I bought a 26" Toshiba HD TV. It failed, the LCD screen went bad after 17 months. It was out of waranty and Toshiba would do nothing. My tough luck.
I purchased 26" Toshba 720P LCD TV & No.26AV502Upm 12/06/08. Right after I purchased TV at a little over a month (Jan/Feb)the TV was sometimes frozen and this was on going problems and was intermittent problems which had happened during Jan/Feb, March, June, and now NOv.2009. The Toshiba replaced the Main Board of the TV twice during Feb. and June. But now the TV still have not been fixed and the problem came back again. TV warranty will be expired on 12/06/09. Duing March and June, the Toshiba refused to fix untill I complained to Business Bureau. After the last fix on my TV on June, I did not use my TV since TV was placed on top floor of my bedroom where was very hot during summar time. On Nov 9 the problem came back again, the Toshiba still refused to take this matter serisouly.
I purchased an A505-S6965 July 26, 2009. The DVD player didn"t work. Toshiba had me goto an ASC on September 9, 2009. They broke the keyboard and the multi-media keys and couldn"t repair it. So it was sent it the Repair Depot where it has been on hold as "no parts". Call after call I was disconnected, perpetual hold or told "call back later". Today I told them to send it back broken (1-1353072555). I just don"t understand why Toshiba just didn"t replace it.
My son purchased a 46H83 Model Toshiba TV which now is mine. Two TV repairmen have said the Video Board is shot. Toshiba does not stock this part, which leaves me with the impression that it is not a part that with normal wear & tear goes bad and that it was probably defective when it was manufactured. Toshiba said they could try and find a rebuilt part. If Toshiba was able to find the part, it would cost me approximately $400 to repair according to their repair service authorized dealer. I questioned Toshiba concerning the possibility that if the part could not be found, what then? Toshiba had no solution. Looks like a $2000 TV, that can"t be repaired should be trashed. I got the impression from talking to Toshiba that they don"t stick by their products; that they don"t feel they could have manufactured a defective product from the get go; and sorry it"s your problem not ours. I would think that a $2000 TV would have a problem free longevity of more than six years. I have other TVs that are 10-15 years old--not Toshiba"s & are still ticking. Toshiba should stand by their products and their customers, but that doesn"t seem to be their policy! Better money out of the customer"s pocket then Toshiba"s!
I HAVE A LCD TV TOSHIBA THAT EVER SINCE I BOUGHT IT IT"S BEEN GIVING PROBLEMS. I TOOK THE TV TO GET REPAIR 5 TIMES AND IS STILL GIVES ME PROBLEMS. EVER SINCE THE TV GAVE PROBS INT HE FIRST PLACE I CONTACT TOSHIBA SO THEY CAN GIVE ME THE MONEY BACK ND ME GIVE THEM THE TV BACK BUT THEY DON"T WANT TO ACCEPT IT BACK. THE TV STILL HAS WARANTY AND BY THE REASON OF WHATS BEEN GOING ON IS THA IV"E WAISTED MA TIME SENDING THE TV TO GET FIXED SO MANY TIMES AND THE TV STILL BE GIVING PROBLEMS.I WOULD LIKE IF I CAN GET MY MONEY BACK AND I DON"T WANT TO KNOW NO MORE ABOUT THA COMPANY TOSHIBA. THIS COMPANY IS NOT GOOD IN PRODUCTS SO IF YOU CAN HELP ME I WOULD REALLY APPRECIATE IT. THANKS FOR YOUR TIME.
I"ve had a 62" Toshiba DLP TV for about three years. The warranty says they will fix it when needed. But the down time awaiting repairs can run into weeks. And since I"ve had my third lamp go out, as well as a couple of other problems, I"ve had a lot of down time. Warranties are fine, but a product that works would be better! Toshiba is on my "blacklist", and my list does not get erased or edited. I hope other folks end up getting a better product from them, but I won"t be a future customer.!!!
Purchased new Toshiba LCD TV Fall of "07. Bad front screen panel within 3 months - under warranty but parts back ordered 3 months. I upgraded to larger Toshiba LCD (40 inch)12/08. By 08/08 another bad panel developed - repaired under warranty but extras cost me $150. By 08/09 this panel was going bad also & I finally took TV in to service center. Toshiba has refused to repair or replace the TV. I thought they should simply provide a completely new TV or refund my purchase price. At least replace the panel. Keep in mind that my Toshiba LCD TVS had 3 bad front panels between Fall "07 and August "09.
I purchased Toshiba 56MX195 DLP projection TV in 2006. Lamp burned out after 3 months (350 hrs). First Light Engine failed after 2.5 years (6 weeks to get rebuilt). Three months later 2nd light engine failed. After one month waiting for replacement parts they say it will be another month before they can get parts. They said Toshiba is no longer making light engine and it must be rebuilt. I have always had home theater ups protecting TV. I see similar complaints about TV on internet. Sent email complaint to Toshiba customer service. They deny any issues with TV.
I use my TOSHIBA Portable DVD player to watch movies when traveling. My model#SD-P2900 battery model# SD-PBP100S died on our flight yesterday (9-24-09). After spending a lot of time searching TOSHIBA"s many websites, I was unable to find my registration information (not usually on my packing list). I made several phone calls...no help! This player is LESS THAN A YEAR OLD & IN GREAT SHAPE. I need HELP NOW so I can use it on my flight home!!!!
Toshiba will not cover repairs to defective screens in their warranties claiming that it was neglect and misuse. So not even 1 yr. old my laptop is useless. I neve dropped it or hit to cause this damage. Toshiba Satellite U405D-S2902 Work order T1-LWDV3H
Purchased a Toshiba 37 inch LCD TV and 1 year and two months after the screen went black. Apparently the lamp or light died, and of course is very expensive to replace. Warranty expires 2 month ago. TV is useless.
I purchased a Toshiba 42" LCD TV on 2-22-07. I paid approximately $2000.00 for it. After about a year, we noticed a "cloud" in the left hand of the screen. We just lived with it. Now, we have lines down the middle of the picture. We had a repairman look at our set, and he indicated that the panels inside the TV were separating. He said Toshiba is aware of this problem. I called customer service for help in repairing our set, and they indicated that the TV was out of warranty. I feel they should stand behind their products and offer to help with the expense.
I own a Toshiba projection screen television model # 46HM84 that we bought in 2004. In the middle of June, the TV stopped working. The screen would remain black when the TV was turned on. Because this had already happened once with this same TV, we assumed we needed to purchase yet another replacement lamp unit, model #TB25-LMP. We purchased this lamp unit through the Toshiba 800 #. We received the lamp unit around the first of July. However, when it was installed, the problem was not fixed.
We found only one Toshiba authorized repair center in our area. When we called him, he explained it would be 2 to 4 weeks before they would come out to look at our TV. As I explained the situation to him over the phone, he suggested we order a lamp ballast because the model number of our TV has a history with the lamp ballasts going out. He told us he could order the part, but the part was back ordered through Toshiba and there was no estimated date on when it would be available. At this point, we have been without our TV for about a month with no solution in sight.
Once we received the part, we had to make an appointment to take the TV in to get the ballast installed. At this point, we were out over $500 and into six weeks without the TV. When I called Toshiba to inquire how I could return the unused lamp unit since we did not need it, I was told since it was past 30 days, they would not accept it. I explained the situation to four different people at three different phones numbers and was told repeatedly by rude customer service representatives nothing could be done. One representative informed me that the product was under a one year warranty and if it didn"t work, I could return it, but since there was nothing wrong with it, I could not. This makes absolutely no sense.
We purchased The Toshiba Regza 32HL67U in November 2007. Last month, 6 months after the warranty expired, the TV stopped working. The screen just went black. As we are out of warranty, we took it to a repair shop where we were quoted $1622.00 to repair the TV. We paid $700 for it. Toshiba, of course, told us this was our problem as the TV was out of warranty. The repair shop said the TV"s lamps were "bad." When I asked what exactly "bad" meant, they said that these lamps become defective over time. I am shocked and angered to learn that a $700 LCD TV set has a lifespan of only 1.5 year.
I am writing a letter to Toshiba"s CEO regarding their sale of unfit products and their breach of the implied warranty of merchantability. If there is anyone out there with information relating to the lamps that these TV sets use, please post what you know. Specifically, I"d like to know the average lifespan of the typical lamp and whether the lamps used by Toshiba were defective or unfit. Many thanks.Read full review
I bought a Toshiba Regza 32-inch HD TV in December of 2007 at Circuit City, for about $700 and it had a one year warranty. The TV is about 1 and a half years old and the LCD panel went out. Estimates are about $700 for part alone with no labor. I know the warranty is up, but I think Toshiba should do something about it. I think for $700, a TV should last more than a year and a half. When I spoke to a consumer solutions manger, she would not help and she hung up on me.
I am writing regarding my recent experiences with my Toshiba LCD TV (40RF350U) and Toshiba customer service. A few weeks ago, I noticed a vertical line running down the left side of my TV. I went on the Toshiba website and saw a notice on the 46RF350U communicating the extension of warranty for the same issue I am having with the 40. I called Toshiba customer service and the representative informed me that Toshiba would cover the cost of repair if it was indeed the same issue as the 46. I was given contact information for an authorized Toshiba repair shop and contacted them. The Toshiba repair shop said they would need some notification from Toshiba confirming my conversation with the Toshiba rep.
Yesterday I called Toshiba customer service again and was told that a determination would need to be made by someone else over at Toshiba to see if the problem with my 40 was indeed the same as the 46. I was asked to email photos of the problem along with the serial number to customer support. This morning, I got a call from a rep informing me that the 40 is not covered under the extended warranty. I tried to explain to the rep that I"m experiencing the exact problem as the 46 and I have not even sent in my information yet as the prior rep had requested. I was shocked when the representative told me "don"t bother". When I asked why the 40 would not be covered if it is the same problem as the 46, all she could say was that because the web notice is only for the 46.
I asked if I could speak with her supervisor, but she informed me that she was the only individual there. She was very condescending, spoke over me and had virtually no concern for what my concerns/issues were. There are endless reviews online (see Amazon reviews for just a sample) where other owners of the 40RF350U have experienced the same problem. This is obviously some kind of design flaw in the RF350U and one could easily assume that the same bad part that is in the 46 was probably also used in the 40. Why would you only extend the warranty for the 46 and not the 40? Why would Toshiba not want me to send in pics and serial numbers, to at the very least, see if it is the same as the 46 or a separate design flaw only in the 40?
Again, I am not the only person with a 40RF350U to experience this problem. I find Toshiba"s lack of concern and willingness to address the issue to be among the worst experiences I have ever had with a customer service department. Attached are pics of the issue and a copy of purchase from my CC company. Thank you for you attention.Read full review
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