touch screen monitor with green cable factory

The GreenTouch"s 1702C LCD open frame touch monitor is a touch solution developed for automated information systems, gaming and entertainment,as well as light industrial automation controls . The 1702C touch monitor is based on the concept "Design for simple and convenience", with proven GreenTouch expertise and reliability. Precise small frame design will be completely sealed touch screen, so that it has dust-proof, dirt-proof and water-proof function, and make it easier for customers to install 1702C in the cabinet.

GreenTouch"s TM-1702C 17-inch open frame touchscreen uses advanced LED backlight technology which can save energy and power while running and has the thick and sturdy design. The touch screen is built by GreenTouch"s professional team and is stable and reliable.,producing superior image clarity, resolution, transparency, good accuracy and vivid images. The TM-1702C instantly captures and draws the attention of users, suitable for self-service kiosks, entertainment venues, retail self-service and industrial automation workshops.

With the industry-leading multi touch technology,including the advanced projected capacitive solution with (G+G) 10-point touch equipped with our WEIDA&ILITEK chip controller, it delivers great optical clarity and touch durability.

Commercial Level: GreenTouch’s open frame touchscreen brings you good quality and high reliability. GreenTouch offers customers the worldwide customers with the standard one-year warranty. From product designing to producing to software developing and to product testing, all processes are handled by GreenTouch,pursuing that the product can run perfectly. All of our products have passed (more than 20 items) strict reliability tests.

The GreenTouch factory is located in the high-tech city of Shenzhen, China. It covers an area of 2000.00 square meters and has a plant area of over 1,700 square meters. GreenTouch design and produce resistive touch screen, projected capacitive touch screen, infrared touch screen, projected capacitive touch film, touch display and touch All-in-one, touch digital signage and open touch displays there.

Shenzhen GreenTouch Technology Co., Ltd. is a professional manufacturer of touch products. Its main products include capacitive touch screen, resistive touch screen, infrared touch screen, nano touch foil, touch monitor, touch all-in-one, advertising digital signage,conference touch all in one PC,teaching touch all in one PC, teaching all-in-one machine, etc. The company has its own brand GreenTouch, and has established a fully automatic production line and a fully enclosed dust-free workshop. It has passed the ISO9001 quality management system and ISO14001 environmental management system certification, and obtained the national high-tech enterprise and Shenzhen high-tech enterprise certificate. The company"s products have acquired CE, FCC, CB, RoHS, CCC, HDMI and other certification. Our goal is to become a reliable supplier of touch screen products, produce high value-added products and provide systematic touch solutions all over the world.

Follow the below steps to troubleshoot your Elo open frame monitor:1. Touch Issuesa. No touch, intermittent touch, touch not working in areas of the screen i. Check to make sure the USB touch cable is connected on both the monitor and the computer. ii. Make sure nothing has been stuck to the touch glass (even in the black border area around the edges) ie: stickers, labels, asset tags, sticky notes, tape, plastic cover sheets, etc. – If anything is touching the glass, remove it, clean the area of any sticky residue’, remove the power cable for 30-seconds, reconnect the power cable and then try the monitor again. iii. If mounted into an enclosure, check and make sure nothing is pressing on the glass that could dampen the signals that run through the glass. Remove from the enclosure and test to see if the problem goes away.b. Touch not aligned properly i. If an Elo touch driver is installed, enter into the driver properties and select “Align” or “Calibrate” to properly align the touchscreen. ii.If no Elo driver is installed, try installing the latest touch driver and perform an alignment (calibration). iii. Check the “Scale and Layout” section of your computer’s video properties and make sure it is set at 100% and not something higher. If this setting is increased, it can cause the touch to be misaligned.2. Video Issuesa. Video is too dark, too bright, colors not looking correct i. Enter the monitor’s OSD menu by pressing the “Menu” button on the provided RJ45 OSD Remote Key. Go to the various sections and adjust – refer to the product’s User’s Manual for all available adjustments.b. No video i. Check the power cable and make sure it is connected from the monitor to the power source. Check for looseness, tighten if needed. ii. Verify power source is producing power. Check the LED status on the RJ45 remote key and see if it is solid green, or blinking green, or no LED. A blinking green LED indicates sleep mode - move the mouse or touch the screen to bring from sleep mode. c. Out of Range Message i. Adjust your computer’s resolution/timing mode to be within the allowable timing ranges specified for your touchmonitor (see website for specifications) ii. If using anything between the touchmonitor and the computer such as: video extenders, switches, KVMs, long cables, etc., test with the standard 6-foot video cable and see if the problem goes away – if so, you will need to work with manufacturer of the device you are using that is causing the issue.3. Power Issuesa. No power i. Check the LED status on the RJ45 remote key and see if it is solid green, or blinking green, or no LED. A blinking green LED indicates sleep mode - move the mouse or touch the screen to bring from sleep mode. ii. Check the power cable and make sure it is connected from the monitor to the power source. Check for looseness, tighten if needed. iii. Verify power source is working. Move the monitor #OpenFrame #Monitor #Troubleshooting

* Rewards 3% back excludes taxes and shipping. Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See Dell.com/rewardsfaq. $50 in bonus rewards for Dell Rewards Members who open a new Dell Preferred Account (DPA), or Dell Business Credit (DBC) account on or after 8/10/2022. $50 bonus rewards typically issued within 30 business days after DPA or DBC open date.

*Expedited Delivery: * Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq.

* Rewards 3% back excludes taxes and shipping. Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See Dell.com/rewardsfaq. $50 in bonus rewards for Dell Rewards Members who open a new Dell Preferred Account (DPA), or Dell Business Credit (DBC) account on or after 8/10/2022. $50 bonus rewards typically issued within 30 business days after DPA or DBC open date.

*Expedited Delivery: * Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq.

My monitor screen is completely black, even though it is powered onIs everything firmly plugged in? A loss of video signal will cause the monitor to go black and then turn off entirely. It is easy for cables to become loose and not firmly connected, especially if you are using a mobile system. Please check to make sure everything is securely plugged in.

Your monitor possibly has TRU-Vu’s Dim-To-Black feature which allows you to control the screen’s brightness and contrast by pressing the arrow keys in the menu. The reason it has gone completely black could be because the dim-to-black was turned all the way down. Press the arrow up to the right to raise the brightness again. If this does nothing, try pressing the left arrow keys.

How do I know if my monitor is really showing true 4K video?Make sure that that the signal you are sending is 4K resolution (3840x2160). You can test this by pressing the monitor’s Menu button. The monitor’s Menu screen will display the incoming video resolution and timing in the top-right corner of the screen.

My touch screen is not working.All touch panels must be connected to a computer via USB or RS232 cable. This allows the touch panel to communicate with the computer.

If you recently downloaded a new touch panel driver, you must also delete the old driver and reboot your computer. Make sure you have deleted any old touch panel drivers and then restart your computer.

My touch screen is not registering correctlyAll non-HID compliant touch panels will need to be calibrated during the initial start-up and may need recalibrating at some other point in the future. This is accomplished via the touch panel software installed on your computer. For a detailed walk through, please contact us.

Certain touch panels are susceptible to issues due to grease/dust/water and therefore may need added care. If this is a constant problem, please contact us for further assistance.

Prepare the screen by turning it off and wait until it is cool to the touch. Cleaning warm or hot screens makes it more difficult to clean and can even damage the screen.

It is always recommended to spray the microfiber cloth first, then clean the screen with the moistened cloth. Do NOT spray the monitor screen directly.

For heavier duty cleaning, create a solution of 80% alcohol mixed with 20% water and use the damp, not wet, cloth to clean the screen and panel surface.

I need to clean my monitor screen (with protective glass)We highly recommend WHOOSH Screen Cleaner. It is 100% natural, non-toxic, and environmentally friendly. You can also use any standard glass cleaner.